דרושים Recruitment Operations Employer Brand Specialist ב-Ey ב-India, Kochi

Role TypeWeb Publishing Specialist

Your key responsibilities

• Create a webpage based on all information provided/ add proper components/modules - as specified in the word document received from stakeholder/editor
• Upload and publish content on Adobe Experience Manager (AEM) for ey.com and related sites
• Comfortable in using Content Management System (CMS) - managing, creating, and publishing the pages
• Collaborate with stakeholders, designers and approvers to ensure content is published on time
• Possess an eye for design and basic knowledge in design software such as Photoshop, Adobe Premiere and MS Office software
• Understand the offerings of AEM CMS to suggest the right templates and modules to the stakeholders for achievement of their marketing purpose
• Good with image selection with respective to the content
• Must have experience and be comfortable working closely with global teams
• Be professional, confident and enthusiastic; adapt to flexible work timings; demonstrate exceptional work ethics and customer focus
• Familiar with different content management systems
• Possess a basic understanding of HTML
• Demonstrate exceptional project coordination skills

Skills and attributes for success

• Experience working within a complex web environment with global and local branches
• Understands website best practices (image sizing, link placements, responsive design)
• Familiar working in content management and digital asset management systems, ideally Adobe Experience Manager
• Good with Photoshop and image manipulation
• An eye for presentation and attention to detail
• Possess a mindset to learn things and undertake add-on responsibilities

To qualify for the role, you must have

• Understanding of AEM tool and complete understanding of diagnosing, repairing, maintaining, and upgrading all pages while ensuring its optimal performance

Ideally, you’ll also have

• Understanding of HTML
• Experience with visual asset management

Technologies and Tools

• AEM tool
• Basic understanding of Sprinklr
• Brightcove

What we look for

• Bachelor’s or master’s degree
• Minimum 2 years of work experience in using AEM

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs

Strategizing for an ever-changing world

In terms of role, as an MBA Summer Intern you will have the opportunity to participate in Strategic Projects which will allow you to put into practice your management, critical thinking, and communication skills, having a high exposure to the client and to C-level positions.

This Intern position is aimed at experienced professionals who are in the first year of their MBA program. To apply it is strictly necessary to have a proficiency level of Spanish as well as a fluent level in English.

EY exists to shape the future with confidence. We help our clients, people and society create longterm value to generate value in the marketplace.

Campaign Manager

As the Campaign Manager, you will orchestrate end-to-end execution of multi-channel marketing initiatives, collaborating closely with BMC program leaders and managers. By leveraging your proven expertise in campaign management and Brand & Marketing, you will , oversee budgets and timelines, and analyze performance metrics. Your role will also involve nurturing relationships with internal and external stakeholders, ensuring all campaigns align with our rigorous quality and effectiveness standards. This role is for an individual that has worked with BMC supporting creative campaigns and thought leadership development and activation. This is an opportunity for an individual to work on the Global Ripples Brand & Marketing team to deliver high-end content ranging from video, to social media, ey.com, campaign assets, etc.

As a Campaign Manager, you will be hands-on in campaign execution. From devising timelines and managing budgets to handling various campaign channels such as social media, digital, events, and print, you will oversee the entire process. Analyzing campaign performance and deriving insights will also be a key responsibility. The individual will have experience working with internal and external creative agencies, and have good writing skills.

Project Management Responsibilities:

• BMC Task Management: Lead the project management efforts for all BMC tasks, facilitating collaboration among team members and tracking progress to meet deadlines.
• Internal Toolkit Oversight : Manage and maintain our internal toolkits, ensuring they are up-to-date.
• BMC Statistics Management: Analyze and report on BMC statistics, providing insights and recommendations to improve performance and drive strategic decision-making.
• Website Management (ey.com): Oversee the content and functionality of our corporate website, ensuring it reflects our brand identity and meets the needs of our stakeholders.
• Award Process Management: Coordinate the award submission process, including gathering necessary materials, adhering to deadlines, and ensuring high-quality submissions that showcase our achievements.
• Procurement: Lead all efforts of BMC procurement, including bridge, contracts, etc.
• Event Management : Help coordinate efforts include invites, RSVPs, etc.
• SCORE Management: Oversee and coordinate all aspects of SCORE, ensuring all assets are updated based on SCORE feedback.

Creative Responsibilities:

• Podcast Support: Assist in the promotion of the "Better Heroes" podcast.
• Social Media Content Creation: Collaborate on writing and curating engaging content for our social media platforms, aimed at enhancing our online presence and fostering community interaction.
• Growth Opportunities : Explore additional creative and campaign based responsibilities and projects based on performance in project management tasks.

Skills and attributes for success

• Campaign Management: Proven ability to oversee multi-channel marketing campaigns, from concept to completion, aligning with business goals.
• Organization and Prioritization : Strong organizational skills for multitasking with precision.
• Business Acumen: In-depth understanding of our company's landscape and strategic priorities.
• Communication : Exceptional written and oral communication skills, conveying complex ideas effectively.
• Analytical and Critical Thinking : Proficiency in analytical thinking and creative problem-solving.
• Networking, Teamwork, and Stakeholder Management: Skilled in building relationships with internal and external stakeholders.
• Data Analytics and Visualization : Experience with tools like Tableau, Adobe Analytics, and Google Analytics.
• Email Marketing and Social Media Management : Familiarity with email marketing tools, Google AdWords, social media platforms (e.g., Sprinklr, Hootsuite).
• Creative Problem Solving: Ability to innovate solutions bridging BMC expectations and GDS capabilities.
• Stakeholder Feedback: Skill in collecting and applying stakeholder feedback for campaign enhancements.
• Team Leadership: A motivational team player adaptable during peak periods.

To qualify for the role, you must have

• Education: Bachelor's degree in business administration, marketing, or a related field is required. An MBA or MS in Marketing is preferred.
• Experience: Over 4 years of end-to-end campaign management experience and more than 9 years in B2B marketing, preferably within professional services or similar sectors. Proven expertise in managing global-level processes and projects.

Ideally, you’ll also have

• Prior experience in B2B Brand & Marketing settings.
• Track record of event execution, B2B brand exposure, and project management.
• Familiarity with digital marketing analytics and bridging expectations with capabilities.

Technologies and Tools

• Microsoft Office Suite (Excel, PowerPoint)
• Adobe web platforms
• Analytics tools
• Email marketing tools
• Google AdWords
• Data visualization tools
• EY BMC tools like SCORE

What we look for

• Creative problem solving
• Organization and prioritization
• Business Acumen
• Analytical and critical thinking
• Exceptional written and oral communication skills

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Your key responsibilities

• Collaborate closely with the marketing campaign manager to support daily campaign activities.
• Partner with brand, digital, and communication teams to ensure cohesive integration of marketing efforts that resonate with target audiences.
• Coordinate and liaise with internal and external stakeholders to ensure all relevant content, assets, and parameters are received for campaign execution.
• Work with Global Delivery Services and outsourced resources to ensure efficient campaign implementation.
• Support coordination with service line, regional, and sector BMC teams for content dissemination.
• Provide project support to team members throughout the various stages of the campaign lifecycle.
• Manage project meetings, including documentation, updates, and communication of key deliverables and approvals to stakeholders and task owners.
• Coordinate tasks across various teams to ensure timely execution.
• Assist with day-to-day campaign activities and monitoring of digital programs, including managing the information mailbox, media tracking tools, and social feeds, and addressing needs as appropriate.
• Maintain reports to monitor campaign progress and performance.
• Coordinate campaign execution by managing project schedules, tracking status and adjustments, and ensuring all milestones, actions, and deadlines are met. Additionally, perform project asset management to keep documents current and organized.

Skills and attributes for success

• Strategic Thinking: Ability to analyze complex situations and develop effective strategies.
• Initiative and Versatility: Proactive approach to challenges and adaptability in various situations.
• Positive Growth Mindset: Embracing challenges as opportunities for learning and development.
• Commitment to Continuous Learning: Engaging in ongoing professional development and transformative leadership insights.
• Diversity and Inclusion: Fostering an inclusive environment that values diverse perspectives and backgrounds.
• Collaborative Teamwork: Working effectively with a diverse team across multiple geographies and sectors.
• Impactful Marketing Initiatives: Contributing to the development of marketing strategies in a globally recognized organization.
• Project coordination & campaign management experience.
• Being a real team player, work closely in an agile, fast paced environment and demonstrate impact
• Quickly build knowledge of the EY business, particularly the key priorities, structure, internal audience, core offerings and our clients' issues and agendas across sectors, service lines and geographies, globally
• Help drive change, innovation, process automation and continuous improvements across the organization

To qualify for the role, you must have

• A bachelor's degree
• 1-3 years’ experience in campaign coordination
• Strong self-motivation and the ability to set and achieve goals.
• Excellent communication and networking abilities to engage with senior leaders effectively.
• Solid understanding of EY's business model and the ability to navigate complex organizational structures.
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change.
• Contributes as an effective team member and takes accountability for deliverables.

Ideally, you’ll also have

• Experience connecting business development efforts with marketing strategies to foster sales pipeline growth, particularly in sectors such as advanced manufacturing, automotive, technology, energy, health, and private equity.
• B2B marketing skills, with experience in professional services or similar industries
• Marketing measurement and analytics knowledge

Technologies and tools

• Proficient in MS Project / Planner/ Word / PowerPoint / Excel - working knowledge of MS office.
• Data analytics (Google Analytics)
• Social media aggregator tools (Sprinkler, Hootsuite)
• Data visualization
• Email marketing

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success, as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
• Career Development Opportunities : Access to tools and resources that support meaningful career growth and impact.

Your key responsibilities

• Manage and guide via managed service provider relationship, continuous improvement efforts to direct budget and scope management of all planned and in progress projects and directives for Meeting room experience.
• Manage and drive as needed managed vendors, among others to maintain the services’ overall integrity, consistency, and compliance to internal mandates.
• Review and support the level 3 operations and managed vendor team with resolving complex outages, incidents and problems, escalation to the global support partner and/or the product vendor when needed, outage impact analysis.
• Support the Service Owner with the technical knowledge and service design.
• Develop new integrations and customer specific features.

Skills and attributes for success

• Degree in Computer Science or relevant work experience.
• English language skills - excellent written and verbal communication.
• Minimum 8 years of experience in Audio\Video, MS Teams, Windows, Azure.
• Technical experience in a large diverse audio & video environment.
• Knowledge and proven experience in the use of ITIL within and operational organization IT Infrastructure Library (ITIL) service management (Foundation / intermediate lifecycle certifications – an advantage)
• Experience in a customer service role and business management role - nice to have.
• Strong teamwork and collaboration skills.
• Strong customer orientation and able to manage customer expectations.
• Initiates, builds, and maintains productive customer relationships.
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.

To qualify for the role, you must have

• A successful candidate will be an expert in design & configuration of conferencing room and support
• Experience with Video and Audio end point and infrastructure devices. (codec, touch panel, control panel, cameras, speakers, mics, WPD,DSP, etc)
• Knowledge in MS Teams and Teams meeting room devices
• Hands on experience with Trio/ Poly CCX and related audio conference devices
• Experience in Microsoft surface hub devices
• Knowledge in windows and other OS Skills
• Good knowledge in Azure, Intune, Policies, PMP (ProPortal), Poly Lens, monitoring tools
• General networking skills required (TCP/IP, SNMP, etc.)
• Add on knowledge M365
• Strong communication skills and ability to collaborate with clients, business consultants and Project Managers

Ideally, you’ll also have

• Deploying MTR (Windows & Android), Surface hub, Trios, and other meeting room devices (Hp/Poly, Crestron, Logitech, Jabra, CISCO)
• Handling Meeting room device projects around the globe from starting to delivery
• Periodical firmware and OS upgrades for devices, if necessary, Vendor management in case of hardware issues
• Provide Guidance to OSTS for the submission of request form requesting for Windows Login & Microsoft TEAMs Account creation,
• Escalating to relevant teams internally in case of a delay in Account Readiness, Password Resets etc.,
• Liaising with the local Contact / Location for MTR’s Installation and providing guidance remotely on the Package Installation / Re-Installation on the MTR Device,
• Ensuring MTR’s Deployment is successful by cross-checking MTR’s registration on Teams Admin Console and testing a video call through it,
• Custodian of Knowledge Articles related to MTR’s deployment and advanced support, responsible for keeping the KBs always updated,
• Maintain MTR’s Inventory (for each location) in terms of IP Address, Windows & Skype Login details etc.,
• Experience with Utelogy as a monitoring platform for AV devices

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK – and with teams from all EY service lines, geographies, and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Role Description:

• Lead the development and implementation of Gen AI/AI strategies specifically tailored to the Insurance industry.
• A Manager and a thought leader having good business understanding, capable of translating business requirement into GenAI/AI and/or advance analytics problem.
• Champion and oversee the successful integration of Gen AI tools and solutions into existing workflows and processes.
• Work closely with clients and stakeholders to understand their business needs and objectives, partner with cross-functional teams including data scientists, engineers, product managers, and underwriters to identify and prioritize high-impact use cases for Gen AI applications.
• Oversee the development, training and deployment of Gen AI models for tasks within the insurance domain, such as policy generation, claims processing, fraud detection etc.
• Ensure compliance with all relevant regulations and ethical considerations when utilizing Gen AI technologies.
• Get involved in business development, client engagement, proposal writing and presentation of the solutions to senior stakeholders and clients.
• Contribute to the growth of the Gen AI ecosystem within the company by fostering collaboration, knowledge sharing, and internal awareness.
• Stay up to date on the latest advancements and trends in Gen AI and apply them to relevant insurance applications.
• Present and communicate the results and insights of the solutions to clients and stakeholders in a clear and effective manner.
• Manage a team of Gen AI specialists and provide direction and guidance on project execution.
• Provide thought leadership and guidance on best practices and methodologies for Insurance.
• Mentor and coach junior analysts and developers on the team

Key Skills:

• Over 10 years of experience in AI and advanced analytics, including more than 5 years specializing in insurance analytics, with a strong track record of building and deploying analytical solutions
• In-depth knowledge of Generative AI and Solution design concepts and methodologies like RAG, Agentic AI, LLM finetuning. Strong expertise in the application of AI techniques, such as machine learning, deep learning, natural language processing, computer vision, etc.
• Strong understanding of the insurance industry, including underwriting and claims processes of various insurance products, and familiar with the specific problem areas.
• High expertise in Python and next generation technologies such as cloud computing platforms (e.g., AWS, Azure, GCP), big data, AI/ML, etc.
• Experience in using LLM models on cloud platforms i.e. OpenAI @ Azure/ AWS Bedrock/ GCP Vertex AI.
• Proficient in programming languages relevant to Gen AI (e.g., Python, TensorFlow, PyTorch)
• Experience in Agentic frameworks building and deploying (e.g. Semantic Kernel, CrewAI, LangGraph etc.)
• Experience with data preprocessing techniques for AI models and understanding of machine learning concepts and algorithms
• Understanding of end-to-end product development lifecycle in different environments such as dev, QA, and production.
• Git version control and Agile development experience.
• Ability to manage clients and stakeholders effectively and build strong relationships.
• Ability to translate business problem into analytics problem and vice versa.
• Excellent presentation and consulting skills

Key Responsibilities:

• Manage end to end project delivery- scoping, solutioning, designing, developing, testing, deploying or maintaining.
• Ensuring the solutions meet the client requirements and expectations.
• Communicate effectively with the clients and internal stakeholders throughout the project.
• Identify new opportunities and generate proposals for potential clients.
• Present the solutions and showcase the value proposition to senior stakeholders.

Your key responsibilities

• Assurance Executives are required to carry out operational, financial, process and Systems checks designed to review and appraise its activities, systems and controls,which includes:
• Identifying accounting & assurance issues; discuss with assurance in-charge to solve issues that arise,
• To carry out substantive testing of appliances in accordance with the assurance plan formulated & appropriately document all work performed,
• Identifying improvements to control systems and procedures
• Presenting assurance reports clearly highlighting key assurance recommendations to management ,
• Preparing & maintaining statutory books of accounts, reconciliation of account receivable & payable, finalization of accounts,
• Assist the seniors in reviewing & checking the financial statements & preparation of the assurance report, management comment letter & management representation letter.

Skills and attributes for success

• Must have strong knowledge of assurance & accounting standards,
• Should have handled assurance assignments earlier,
• Ability to prioritize work on multiple assignments & manage ambiguity,
• Strong verbal and communication skills,
• Clarity of thoughts and assertive,
• Effectiveness and creativity of written expression - logical, readability and conciseness,
• Good presentation skills and ability to respond promptly,
• Should be a team player with a proactive & result oriented approach
• Ability to meet deadlines.

To qualify for the role you must have

• Qualified Chartered Accountant with 0-3 years

Ideally you’ll also have

• Strong communication, facilitation, relationship-building, presentation and negotiation skills.
• Be highly flexible, adaptable, and creative.
• Comfortable interacting with senior executives (within the firm and at the client)
• Strong leadership skills and supervisory responsibility.

What we look for

People with the ability to work in a collaborative way to provide services across multiple client departments while adhering to commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions.