דרושים Director Engineering ב-איביי ב-United States, San Jose

• Technical Vision & Strategy:

  • Define and drive the long-term technical vision, roadmap, and architecture for the engineering organization.

  • Align engineering strategy with overall business goals and product vision.

  • Evaluate and recommend new technologies, tools, and methodologies.

  • Ensure technical decisions support scalability, reliability, security, and maintainability.

• Team Leadership & Management:

  • Lead, mentor, and grow multiple Engineering Managers and/or Team Leads.

  • Oversee the hiring, onboarding, performance management, and career development of engineering staff (including managers and senior ICs).

  • Foster a high-performing, collaborative, innovative, and inclusive engineering culture.

  • Build and maintain team morale, engagement, and retention.

• Delivery & Execution:

  • Oversee the planning, execution, and timely delivery of complex software projects across multiple teams.

  • Ensure teams adhere to best practices (coding standards, code reviews, testing, CI/CD).

  • Manage engineering budgets, resource allocation, and capacity planning.

  • Track key performance indicators (KPIs) related to delivery velocity, quality, and system health

• Process & Operational Excellence:

  • Establish, optimize, and standardize engineering processes (SDLC, Agile/Scrum/Kanban, release management, incident response).

  • Drive continuous improvement in engineering efficiency, productivity, and quality.

  • Implement and monitor metrics to measure team and organizational performance.

• Cross-Functional Collaboration:

  • Partner closely with Product Management, Design, Data Science, Security, and IT/Operations to define requirements, prioritize work, and ensure successful product delivery.

  • Collaborate with senior leadership (Sr. Directors, other Directors, Executives) on strategic initiatives and company-wide goals.

  • Represent the engineering organization in cross-functional meetings and strategic discussions.

• Technical Oversight & Quality:

  • Provide high-level technical guidance and oversight across projects.

  • Champion software quality, best practices, and operational reliability (e.g., SLOs, SLIs).

  • Ensure systems are designed for scalability, performance, and cost-efficiency.

  • Manage technical debt and advocate for necessary refactoring/infrastructure investments.

• Resource Management:

  • Growing your team through coaching, mentoring

  • Forecast hiring needs and participate in recruitment strategy.

• 10+ years of software engineering experience, with 5+ years in direct people management and 3+ years managing other managers.

• Master's degree in Computer Science, or Bachelor's degree with equivalent experience

• Proven ability to lead, inspire, mentor, and grow large engineering teams and managers. Strong coaching skills.

• Significant hands-on technical background (software development, architecture, systems design). Ability to understand complex technical challenges and trade-offs deeply, even if not coding daily.

• Ability to set technical vision, translate business strategy into engineering execution, and make long-term architectural decisions.

• Proven track record of shipping complex, high-quality software products at scale. Expertise in Agile methodologies.

• Exceptional written and verbal communication skills. Ability to articulate complex technical concepts to both technical and non-technical audiences (including executives).

• Excellent interpersonal and stakeholder management skills. Ability to build strong cross-functional partnerships.

• Strong analytical and critical thinking skills. Ability to navigate ambiguity and make sound decisions under pressure.

• Experience establishing processes, metrics, and driving continuous improvement.

Preferred Qualifications:

• Experience in the company's specific industry (e.g. E-commerce).

• Experience scaling engineering organizations during rapid growth.

• Experience managing distributed/remote teams.

The base pay range for this position is expected in the range below:

What will you do?

• Lead a talented full-stack team of backend, and frontend engineers

• Mentor and guide the development of your team members in a tailored empathetic manner suited for each individual

• Build collaborative and inclusive teams

• Own your teams deliverables and ship high quality software

• Build and maintain a healthy prioritized backlog in alignment with the team goals

• Collaborate with product managers, business units, analytics to brainstorm and build the next generation of our product and scale it.

• Layout technical vision for the team

• Push the bar to solve complex technical challenges of scale and performance

• Maintain a balance between short term and long term goals while shipping high impact products quickly

• Partner effectively and influence peers and senior leadership both within the organization and across eBay

• Experience leading or managing a small to medium-sized team of developers

• Experience in building large scale distributed systems with high availability, scalability and resilience

• Proven results-oriented person with a focus on delivery in a high-velocity environment

• Great communication skills. Needs to articulate thoughts and proposals clearly

• Experienced working in Agile teams

• Ability to grasp new areas; and adapt to changes

• Familiarity with eCommerce is a plus

• 10 years of work experience and 3+ years of leading or managing a team

• Exciting Product Mission with Impactful Technical Challenges - Dive into the heart of eCommerce innovation at Buyer Experiences, where we’re transforming eBay's shopping journey. By focusing on simplification, personalization, and modernization, we aim to build world-class buyer and seller experiences on eBay marketplaces with creativity and passion. Utilizing cutting-edge technologies like Generative AI, you'll tackle complex challenges that directly improve the shopping experience for millions of eBay users everyday.

• Vibrant Culture - At Buyer Experiences, our strength lies in our diversity, transparency, and collaborative spirit. Our open culture ensures every voice is valued and heard. We celebrate our successes together and approach each challenge as an opportunity for collective growth. Be a part of a dynamic community that not only values your expertise but is also committed to your personal and professional growth.

• Flexible Working - Enjoy exceptional support for remote work, allowing you to balance your professional and personal life seamlessly.

The base pay range for this position is expected in the range below:

As the Director of Trust Strategy and Operations for Post-Purchase Experiences, you are a skilled and accomplished leader, demonstrating excellence in strategy, execution, and operations. You will define and lead the strategy and vision for how a diverse set of post-purchase policy areas, including cancellations, returns, and missing items, individually and collectively create a cohesive, predictable, and fair framework that balances protections and accountability for all. You will also lead the reimagination of how buyers and sellers navigate through experiences where their activity many have been temporarily restricted. You will lead cross-functional execution by partnering closely with internal teams, representing both buyers and sellers, and driving measurable marketplace results. Finally, you will be responsible for the operational mechanisms and continuous improvement that ensure these critical programs perform seamlessly day-to-day. This role is pivotal as eBay accelerates into a new era of growth powered by innovative experiences like live shopping and item authentication.

The Trust team sits at the heart of this evolution, and the mission is to make every connection safe, seamless, and worthy of confidence. But that’s not all! You will also play a key role in consistently improving the Trust entity's execution framework, processes, systems, and data. You will partner with Product Management, Analytics, Engineering, Design and Customer Support to identify areas of opportunity, size impacts and drive new strategies and operational plans. You will use predictive methods to advise market level decisions and ensure solutions meet the stated goals and objectives and account for changing market and economic conditions. You will develop the comprehensive framework and operational plan to improve measurable outcomes and expand the areas of focus within the Trust organization. Lastly, you will ensure that the needs of our international teams are well represented.

Implement strategic, operational, and data-driven approaches to gain support from various parties for balanced solutions that may challenge current strategies and timelines. and influence leaders across the Trust organization, building culture, establishing standards, and achieving goals

Strengthen and lead the Operations function for Trust, enhancing assessment, monitoring, testing and goal setting standards and execution excellence. Build sustainable mechanisms to report results and escalate issues to internal partners and stakeholders

Champion experience improvements, share best practices and promote operating standards across the Trust organization

Who You Are - A Proven Leader Who:

• Is a strategic leader with a point of view
• Sees the system, e.g., understands end to end Trust experiences, Buyer and Seller needs and eBay platform technical architecture
• Understands the practical applications of analytics, design, and research and how all fit into building new processes and deploying new technologies
• Inspires a high performing team, delivering results at eBay’s scale
• Sets aggressive personal and team goals
• Takes ownership and delivers results
• Builds and sustains strong partnerships
• Communicates clearly, effectively, and proactively with exceptional listening, written and verbal communication skills
• Is comfortable presenting to executives, business, and engineering alike
• Leverages data effectively
• Quickly and proactively resolves issues
• Acts with integrity
• Brings experience with online and marketplace retail environments

Minimum Qualifications:

• BA/BS degree, with 12+ years of proven experience within two or more functional areas (e.g., Trust & Safety Operations, Operations, Quantitative Research, Analytics, Data Science, Product Management)
• Excel in business and technical skills, understanding Trust program needs, proposing creative solutions, leading projects to meet deadlines with outstanding results
• Experience acting as the voice of the customer and channeling many points of view, synthesizing them to drive alignment even in times of friction or disagreement
• Solid understanding of technical solutions used in marketplaces and ecommerce platforms and familiarity with system architecture and APIs
• Deep data expertise with the ability to find the trends and implications within data to advise sound decisions
• Relentless execution, resourcefulness, and track record of delivering results in challenging situations
• Experience communicating insights through data with senior-level executives
• Prior experience building and leading teams of 5+ team members
• Prior experience working as a part of or closely with a Trust and Safety organization
• Proven experience leading the delivery of large-scale programs (i.e., multi $B), experiences, and products from roadmap to delivery as well as leading elements related to full-funnel and end-to-end user journeys

• Strong customer and stakeholder empathy
• Creative problem-solving skills

The base pay range for this position is expected in the range below:

• Strategy Development: Develop the strategies for eBay to differentiate itself in the market. This will include crafting the strategies, developing the key initiatives to support the strategies and working closely with key eBay constituencies to gain consensus.
• Project leadership: Independently, lead cross-functional projects involving executive and senior partners from various part of the organization.
• Thought leadership: Develop content and topic expertise, as well as perspectives on issues important to eBay’s strategy. Structure problems. Develop creative solutions to challenging business problems
• Strategy Mobilization: Work with the eBay line organization as needed to support mobilization and implementation of the business strategies.
• Market and Competitive Analysis: Develop insightful market intelligence about key industry trends (technology, competitors, consumers, regulatory, etc.) and advise the organization of their strategic implications.
• Business Analytics: Drive business judgment, market understanding, problem solving, and fact-based analysis to identify, prioritize, structure, and solve challenging business problems.
• Team Leadership: Lead and mentor a driven strategy team in the development and execution of critical initiatives
• Communication: Develop storylines for presentations, prepare and deliver presentations to senior leadership
• Leading through uncertainty: Self-direct as well as manage resources on the strategy team and across the organization to deliver superior end-products in a dynamic industry and corporate environment

• Intellectual curiosity
• Excellence in structured thinking, developing sensible, creative solutions to challenging strategic business problems. Creativity and “out of the box” thinking that drives innovation. The ability to “see around corners” and “connect the dots” that enable business to proactively drive business
• Strong executive presence and ability to communicate strategy clearly and simply. Ease with executive-level interactions. Ability to create clear and simple storylines.
• Proven track record to lead and mentor a driven strategy team in the development and execution of key initiatives. Ability to lead, empower and mentor project team members
• Comfort in reaching out and prioritizing cross-functional collaboration in a highly matrixed environment
• Outstanding analytical capabilities (quantitative and qualitative), ability to generate key insights
• Comfort in handling uncertainty
• Highly collaborative – be fun, and easy to work with!

• Proven leader with at least 10 years of work experience - at least 2-3 years at a top strategy consulting firm at project management level are a must
• Bachelors Degree required, MBA or equivalent preferred
• Expertise in technology, ideally in e-commerce, retail, payments, and/or consumer facing products is highly desirable

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

The base pay range for this position is expected in the range below:

What you will accomplish:

• provide a comprehensive, 360 view of each customer

• Provide thought leadership on the customer segmentations and predicted signals that eBay needs to develop , based on internal and external customer data and developed using machine learning methods

• Provide strategic direction to build a modern, sustainable data program in collaboration with the data management and architecture teams, to serve as the foundation for our customer-centric efforts and external data sharing strategy

• Understand eBay’s internal data structure (domain owners, stewards etc.), internal data usage, and external data sharing risks and tie it back to the business needs

• Lead the creation of regular updates to the executive leadership team and throughout the eBay global business on the health of the eBay customer base, spotting the opportunity areas and working with partners to drive strategies that help eBay grow

• Collaborate closely with technology and data platform teams

What you will bring:

• 8+ years of experience in Customer data science, customer strategy and/or product roles, including 5+ years leading teams

• Master’s degree or equivalent experience or above in a quantitative field, e.g., statistics, mathematics, physics, computer science, economics, engineering.

• Consistent track record building analytical products and customer data-science driven programs

• Strong expertise in customer data, customer analytics and quantitative analysis approaches, including experience evaluating ML models with custom metrics and robust frameworks

• Deep understanding of data governance methodologies

• High-reaching, self-starter attitude; able to adapt to emerging challenges and implement under ambiguity.

• Experience with LLMs, prompt engineering, and RAG techniques (preferred)

The base pay range for this position is expected in the range below:

What You Will Accomplish:

• Develop and lead a global internal communications strategy that supports GMX’s vision, strategic priorities, and transformation across all markets.

• Serve as a trusted advisor to senior leadership , shaping authentic messaging around market entry, customer experience, cross-border trade, localization, and sustainability.

• Translate complex strategies —from AI-driven localization to platform modernization—into clear, engaging messaging that resonates across languages, roles, and geographies.

• Enable change management and integration of new teams by creating communications that reinforce ways of working, culture-building, and organizational alignment.

• Partner with the Chief of Staff and People Partner to guide employees through transformation, focusing on engagement, resilience, and team health.

• Collaborate across functions (Global Communications, Product, Tech, Analytics, Business Operations) to ensure consistency and alignment with company-wide priorities.

• Support executive communications including leadership narratives, All Hands, emails, campaigns, and video scripts that amplify the voice of GMX leadership.

• Adapt communications for regional and cultural nuance , fostering inclusion and unity across a globally dispersed workforce.

• Build rhythms and feedback mechanisms

What You Will Bring:

• 12+ years of experience in internal and executive communications, with proven success in global, matrixed organizations—ideally in ecommerce, retail, tech, or platform environments.

• 8+ years leading high-performing communications teams and delivering programs from strategy through execution.

• Demonstrated ability to support organizational transformation , including change management, team integration, and modernization initiatives.

• Global fluency : strong cultural awareness and the ability to tailor messaging across diverse audiences; language skills or multicultural experience are a plus.

• Proven storytelling and writing excellence , with a style that is modern, concise, human, and adaptable across cultures.

• Comfort with ambiguity and change , paired with resilience, collaboration, and a sense of humor.

• Experience shaping communications around ways of working and integration of new teams in fast-evolving environments.

• A BA in Communications, Journalism, Public Relations, or related field ; advanced degree (MBA/MS) strongly preferred.

• A global mindset

The base pay range for this position is expected in the range below:

You’ll help eBay deliver software faster, while steadily improving quality and reliability metrics. You will be a strong voice for Lean, DevOps, and other industry best practices, by training leaders, engineers, and others to integrate these practices at eBay This position requires a deep understanding of Lean and DevOps, knowledge of product life cycle , ability to influence, agile execution and a strong internal sense of the appropriate bar for production metrics - while maintaining a strategic outlook on where the organization is trying to go.

Responsibilities:

• Help drive software velocity and quality improvements across all of eBay engineering

• Identify gaps in ways of working AND metrics, create proposals, execute on them, track and risk manage the execution, synthesize data to create conclusions, present to execute leadership, and repeat the cycle to continuously improve the organization.

• Be a thought leader for the organization and sharpen strategy by partnering with other engineering leaders to elevate the overall organization.

• Drive operational excellence by getting deep into the day to day of how an engineering team runs, mentor and guide them, enabling successful delivery of projects.

• Define the vision, strategy, engagement plan, and execution to elevate eBay’s product lifecycle.

• Collaborate effectively with business, product development, and engineering teams across multiple domains and multiple geographies. Understand their needs, and work with them to propose solutions to help enable them.

• Capture and then drive improvements in key metrics around velocity and quality.

• Continually look for opportunities to improve eBay’s product life cycle practices across the organization, ensuring the highest level of integrity and transparency.

• Influence and drive improvements to the product development practices throughout eBay

QUALIFICATIONS

• BA/BS degree (Masters preferred) with 12+ years proven experience in technical program management or product development lifecycle management, with deep understanding of Lean and devOps.

• Highly proficient in program management and collaboration tools, with strong process orientation as well as business acumen and communication skills.

• Crucial leadership skills to direct the operations of a project unit to ensure set goals are achieved. Ability to balance strategic focus with tactical implementation/execution; proficient in analytical and problem-solving skills.

• Experience with collaboration, planning and project management tools (e.g. JIRA, Portfolio, Confluence, dashboarding with queries and rich filters).

• Deep knowledge of product lifecycle management, agile execution and have experience working in a cross-functional environment.

• Experience in leading teams that deliver high quality, complex software from global locations to a global customer base.

• Demonstrated experience in building and leading high-performing engineering teams.

• Practical expert and thought leader with keen business acumen.

The base pay range for this position is expected in the range below: