דרושים Legal Operations Intern ב-Cyberark

Key Responsibilities

• Support the CISO in oversight of critical cybersecurity activities, ensuring alignment with business and operational priorities.
• Prepare executive-level content, reports, and presentations for internal stakeholders, board updates, and cross-functional leadership discussions.
• Partner with cross-functional teams (IT, GRC, Engineering, Security Operations, and others) to bridge technical, business, and risk perspectives in support of strategic projects.
• Contribute to the management and tracking of cybersecurity programs, including strategic initiatives, performance metrics, and risk assessments.
• Assist in designing, supporting, and promoting Cybersecurity Awareness initiatives across the organization, helping strengthen the security culture at CyberArk
• Lead or co-lead key projects under the direction of the CISO, ensuring milestones and deliverables are met.

• Currently pursuing a bachelor’s or in Cybersecurity, Information Security, Business, or related field with a minimum of 18 months left until graduation.
• Strong interest in cybersecurity strategy, oversight, and operations.
• Excellent analytical, organizational, and problem-solving skills.
• Strong written and verbal communication skills, with ability to prepare professional presentations and reports.
• Detail-oriented, proactive, and able to work both independently and collaboratively.
• Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word) required; familiarity with data visualization tools is a plus.
• Passion for learning and contributing to meaningful cybersecurity projects in a fast-paced, global environment.

Responsibilities:

• Respond to customer inquiries and technical problems through web portal, live sessions, and telephone.
• Address customer business needs and technical issues through diligent research, reproduction, and troubleshooting while applying acquired knowledge.
• Document all technical inquiries. Develop and review content for knowledge sharing for both internal purposes and customer-facing platforms.
• Work directly with other global support colleagues, security services, sales, operations, and administration to ensure the long-term success of our customers and the company.
• Participate in on-call rotation to provide 24/7 support for CyberArk's customers
• Work directly with R&D teams

A minimum 3 years experience in Technical Support or a position of a similar nature in a software company.

• Capable of understanding the technical aspects of a complex system.
• Strong technical troubleshooting skills and problem-solving. Demonstrates the ability to think through situations outside the norm and develop appropriate solutions for isolating the root cause.
• Must have excellent communication skills and a passion for providing world-class service.
• Experience in directly supporting enterprise-level customers.
• Ability and desire to learn products and technologies.
• Must be able to work independently as well as with others, as part of a domestic and international team.
• Proven experience with Microsoft operating systems.
• Excellent time management, decision-making, prioritization, and organization skills.
• All communication, internal and external, requires a high level of English.

Advantages:

• Familiarity with CyberArk products
• Familiarity with DevOps/SRE tools or methodologies.
• Experience working with Linux or Unix Operating Systems.
• Experience working with Cloud platforms (AWS/Azure/GCP).
• Programming\Scripting languages.
• Networks, Firewalls, Proxy servers, Sniffers, Web servers and Web applications.
• Authentication methods (RSA SecurID, Smart cards, Tokens, Radius, LDAP).
• Experience with single sign-on solutions (e.g. Shibboleth, ADFS).
• Experience in Windows Clustering, Network Load Balancing, SAN technologies and disaster recovery.
• Experience working directly with development

We’re looking for a strategic and collaborative Product Management Operations Lead to drive the cross-functional alignment and operational excellence required to successfully deliver products to customers. In this role, you will design and lead the processes that connect Product with Customer Success, Sales, Marketing, and other stakeholder teams — ensuring a consistent and seamless experience from development through delivery and enablement.You’ll help operationalize how we bring products to market, build internal communication channels, and structure feedback loops that allow the product organization to stay tightly connected to the voice of the customer and internal teams.

Key Responsibilities

• Drive Cross-functional Product Delivery: Lead the coordination between Product, Customer Success, Sales, Marketing, and Support to ensure alignment around launches, rollouts, and enablement.
• Product Enablement Strategy: Establish frameworks and resources to help internal teams (Customer Success, Sales, etc.) deeply understand the product roadmap, functionality, and customer value.
• Internal Communication & Visibility: Own and improve channels for sharing product updates, decisions, and changes across the organization.
• Launch Readiness & GTM Coordination: Partner with Product Marketing and Customer Success to operationalize launch plans and ensure teams are prepared for feature releases or new product rollouts.
• Customer Feedback & Insights: Structure and manage scalable mechanisms to collect, synthesize, and prioritize feedback from frontline teams and customers into the product development process.
• Process Design & Optimization: Define and continuously improve internal workflows, handoffs, and documentation practices related to product release and communication.
• Tooling & Infrastructure: Manage the tools that support product collaboration, enablement, and stakeholder engagement (e.g., Confluence, Jira, Aha, etc.).

• 5+ years of experience in product operations, product enablement, program management, or a related role in a technology or SaaS environment.
• Deep understanding of the product lifecycle and experience working closely with GTM teams (Sales, Marketing, Customer Success).
• Strong communication and facilitation skills with a proven ability to work cross-functionally and influence without authority.
• Operationally-minded with experience building scalable processes across departments.
• Proficient in knowledge management and communication tooling (e.g.,
• Confluence, Teams, etc.).
• Comfortable navigating ambiguity, prioritizing effectively, and driving clarity in fast-paced environments.

Nice to Have:

• Experience supporting enterprise product launches and coordinating internal enablement programs.
• Background in customer experience, product marketing, or business operations.
• Familiarity with CRM and CS tools (e.g., Salesforce, Gainsight, Zendesk).

This role requires a strong understanding of enterprise infrastructure, public cloud technologies,, and SaaS ecosystems, and the ability to partner effectively with global stakeholders and technical teams.

Team Leadership & Management

• Build and lead a high-performing global IT operations team, including managers, specialists, and project leads.
• Define and evolve team structure, roles, and responsibilities to align with business and technology needs.
• Set clear performance objectives, track KPIs, and lead performance reviews and development plans.
• Foster a collaborative and accountable culture that promotes excellence, innovation, and continuous improvement.
• Mentor and grow team members to support succession planning and long-term capability development.

Service Management & Operations

• Lead global IT operations service delivery with a focus on service stability, risk mitigation, and user experience.
• Own and mature core ITIL processes , including incident, problem, and change management , ensuring robust root cause analysis and continuous improvement.
• Manage and govern the IT asset lifecycle , including hardware/software inventory, licensing, and optimization.
• Drive performance management through SLAs, KPIs, and analytics across IT service delivery.
• Ensure compliance with global regulatory and internal standards across all operational functions.
• Promote the use of automation tools and technologies to increase efficiency, consistency, and scalability of operations.

Program & Project Delivery

• Lead global cross-functional IT programs , ensuring timely and cost-effective execution of projects involving collaboration tools, digital workplace, and enterprise services.
• Own and lead IT delivery for global new office buildouts and expansions , including planning, network connectivity, AV, security systems, and employee technology readiness.
• Lead IT efforts in M&A activities , from due diligence through post-merger integration , ensuring smooth onboarding, infrastructure alignment, and service harmonization.
• Partner with internal project and program managers to track milestones, mitigate risks, and deliver consistent outcomes across geographies.

Strategic Planning & Governance

• Contribute to the development and execution of the IT operations roadmap in alignment with organizational and technology goals.
• Lead efforts around operational governance, including vendor management, risk controls, and cost optimization.
• Champion structured service delivery methodologies, process automation , and continuous improvement initiatives.

Collaboration & Stakeholder Management

• Partner with Security, Infrastructure, Engineering, PMO, and business units to ensure cohesive delivery of IT services.
• Serve as an escalation point for operational issues and a key stakeholder in service strategy and user experience initiatives.

• 10+ years of experience in IT operations or service management, including leadership roles with global accountability.
• Demonstrated expertise in implementing and managing ITIL-based processes , including problem management , change control , and service governance.
• Experience managing global IT asset programs and leading service improvement initiatives.
• Proven success in managing and developing globally distributed technical teams.
• Experience leading IT aspects of M&A transactions , from technical due diligence to post-merger integration.
• Experience managing IT delivery for global office buildouts or workplace expansion projects .
• Strong understanding of:
  • Enterprise infrastructure (e.g., networking, endpoint management, identity)
  • Public cloud platforms (e.g., AWS, Azure)
  • SaaS ecosystems (e.g., Microsoft 365, Okta, ServiceNow)
  • Automation tools and technologies for workflow orchestration and operational efficiency
• Excellent communication, leadership, and cross-functional collaboration skills.

Preferred Skills

• Experience with global digital workplace or operational transformation projects.
• Familiarity with regulatory frameworks such as ISO 27001, SOC 2, and GDPR.
• Certifications: ITIL, PMP, or other relevant credentials.
• Practical experience with tools such as ServiceNow , JAMF , Okta , and Microsoft 365 .

You will be responsible for the daily operation of key data governance tools and processes ensuring metadata is properly cataloged, access controls are executed in line with policy, and governance artifacts are kept up to date. You'll support both business and technical stakeholders by maintaining system integrity, resolving issues, and enabling seamless governance execution.

Key Responsibilities:

• Operate and manage metadata tools (e.g., Alation), including dataset onboarding, metadata documentation, and usage monitoring
• Create and maintain a comprehensive data governance inventory, including data dictionaries, metadata repositories, and other key artifacts
• Manage access requests and workflows, ensuring timely and compliant access provisioning
• Develop and maintain reports and dashboards that track governance adoption, y, and tool usage
• Conduct research to support the development and refinement of policies, procedures, and tool configurations
• Collaborate with data stewards, business users, and technical teams to support metadata curation and governance adoption
• Assist in drafting and maintaining governance documentation, including standards, guidelines, and procedures

• 1–3 years of experience in data governance, data management, or a related data operations role
• Familiarity with metadata management platforms (e.g., Alation, Collibra), including cataloging, documentation, and stewardship processes
• Understanding of core data governance principles: metadata, data ownership, access control, and policy compliance
• Strong organizational skills and attention to detail, especially in maintaining documentation and data inventories
• Proficiency in reporting and visualization tools (e.g., Power BI, Tableau)
• Excellent English communication skills, both written and verbal—comfortable working with both technical and non-technical stakeholders
• Experience supporting cross-functional data governance or compliance initiatives – advantage

Responsibilities:

• Optimize Processes : Implement and improve SaaS product management methodologies, streamline workflows, and boost team efficiency.

• Drive Collaboration : Align product and field teams (Sales, GTM, Customer Success) around launches, feedback, and feature rollouts.

• Promote Data-Driven Culture : Use data and KPIs to guide product decisions and strategy.

• Boost Adoption : Develop programs to increase awareness, education, and usage of new features and products.

• Experience and Skills
  • 3+ years of program management experience, preferably in SaaS environments
  • Proven track record of successfully managing complex projects and cross-functional teams
  • Familiarity with agile methodologies and product development lifecycles
  • Experience with implementing and leveraging AI tools in Product Management workflows – an advantage
• Soft Skills
  • Independent thinker who thrives in a dynamic, fast-paced environment
  • Exceptional problem-solving skills and ability to navigate ambiguity
  • Effective communicator with strong presentation skills
  • Outstanding interpersonal skills for building relationships at all levels
  • Highly energetic with a positive attitude and a passion for innovation
• Executive Presence
  • Ability to present, influence and engage with senior executives
  • Agility to adapt messaging based on audience and context

What will you do:

• Serve as a trusted expert to the HR team in Israel, partnering closely on strategic and day-to-day employment matters, including hiring, terminations, workplace policies, employee relations and dispute resolution
• Anticipate and navigate legal risks and opportunities related to employment practices, supporting agile business decisions while ensuring compliance and alignment with CyberArk’s values
• Provide legal support for global compensation and benefits, including the development of innovative incentive structures, executive compensation, and equity based compensation plans
• Support executive-level compensation matters and contribute to the preparation of compensation committee materials, in collaboration with the Corporate Legal team
• Support the design, implementation, and governance of equity-based compensation programs, including tax and regulatory implications across multiple jurisdictions
• Collaborate with HR, Finance, Compliance, and other legal colleagues to shape and promote best practices in employment law, HR compliance, and compensation matters
• Oversee HR procurement processes, including negotiation of vendor agreements related to HR services and employee wellbeing

• LLB degree or foreign equivalent, and membership in the Israeli Bar
• Mother-tongue level English with excellent written and verbal communication skills
• At least 7 years of experience in employment law in a leading law firm and/or as in-house counsel, preferably in a public company.
• Strong knowledge of Israeli employment law; experience with multi-jurisdictional employment matters – an advantage.
• Experience advising on compensation and benefits matters, including equity-based programs and executive compensation.
• A creative and pragmatic team player, with strong business mindset, who quickly establishes “trusted advisor” relationships through strong interpersonal skills, to drive strategic legal and business initiatives.
• Tech-savvy and analytically minded, comfortable working with data and compensation metrics to support clear decision-making