דרושים Business Lead Analyst - C13 Irving ב-Citi Group ב-United States, Irving

Responsibilities:

• Test Automation Strategy: Develop and implement a comprehensive test automation strategy for data pipelines, data warehouses, and data-driven applications.

• Test Case Design: Design, develop, and maintain automated test cases to validate data quality, data integrity, and data transformations.

• Test Script Development: Write and maintain robust and reusable test scripts using Python and relevant testing frameworks.

• Data Validation: Develop automated data validation techniques to compare data sets, identify discrepancies, and ensure data accuracy.

• Performance Testing: Design and execute performance tests to assess the scalability and performance of data pipelines and data processing systems.

• Big Data Technologies: Utilize Apache Spark and Python to develop test automation solutions for big data environments.

• CI/CD Integration: Integrate automated tests into the CI/CD pipeline to enable continuous testing and faster feedback loops.

• Collaboration: Work closely with data engineers, data experts, and software developers to understand testing requirements and ensure test coverage.

• Defect Management: Identify, track, and manage defects using a bug tracking system.

• Reporting: Generate test reports and metrics to communicate test results and identify areas for improvement.

• Continuous Improvement: Stay up-to-date with the latest trends and technologies in data testing and test automation and recommend best practices.

Qualifications/Experience:

• 6+ years experience in an IT Quality role. Ability to work independently or within groups on projects assigned

• Minimum of 10 years of experience in Data test automation.

• Proven experience in testing data pipelines, data warehouses, and data-intensive applications.

• Strong proficiency in Python programming language.

• Hands-on experience with Apache Spark and Big Data Ecosystem.

• Experience with Enterprise test automation frameworks

• Experience with CI/CD tools such as Jenkins, GitLab CI, or similar.

• Experience with SQL and data validation techniques.

• Education: Bachelor's degree in Computer Science, Engineering, or a related field.

Skills:

• Strong understanding of data testing methodologies and best practices.

• Excellent analytical and problem-solving skills.

• Ability to work independently and as part of a team.

• Excellent communication and interpersonal skills.

Anticipated Posting Close Date:

Responsibilities:

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas
• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users
• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement
• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality
• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems
• Ensure essential procedures are followed and help define operating standards and processes
• Serve as advisor or coach to new or lower level analysts
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Experience in systems analysis and programming of software applications
• Experience in managing and implementing successful projects
• Working knowledge of consulting/project management techniques/methods
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

ICM Underwriters manage a portfolio of relationships acrossConsumer Retail and Healthcare, being responsible for the continuous monitoring of that portfolio. That includes the production of annual reviews, quarterly reviews, and the support of ad-hoc transactions and portfolio & industry reviews and stress testing, in partnership withConsumer Retail and Healthcareand Risk. This role reports to the Head of Consumer Retail and Healthcare Underwriting.

Key Responsibilities:

Executes, aligned with global and regional strategies, all responsibilities regarding underwriting,

including, but not limited to:

• Adoption of leading practices in credit analysis, underwriting, and monitoring, including the end-to-end underwriting process, from early origination discussions to development of credit approval memos, and senior approval forums

• Detailed review of financial analysis, due diligence, projection modeling, stress testing, risk ratings and other in-depth analysis performed by junior resources

• Review and approval of Credit Approval Memos (CAM) packages

• Partner with Front Office on structuring and production of term sheet for new transactions

• Facilitate relationships with key clients in Banking and Risk and with key Regulators, Internal Audit, and control functions

• Support ICM Underwriting organization on strategic initiatives / projects as required

Risk Management Experience:

• Senior credit approval authority covering large and complex underwritings, capital commitments, derivatives with multi-industry experience

• Experience in and exposure to global credit risk management standards

• Ability to understand capital markets products and complex financing and product structures

• Ability to provide strategic insights and strong sensitivity to macro and regulatory issues

• Able to discuss and address issues associated with the allocation of risk assets and risk capital in partnership with banking and product organizations

Client Relationships / Business Partnership:

• Proven ability to understand nuances of local markets, local regulation, and the capabilities and practices of competitors

• Navigates organizational complexity and breaks silos

• Creates and sustains a network of strong partnerships with the business in all segments geographies and other risk functions

• Provides well-reasoned, balanced assessments of risk/return trade-offs associated with transactions and client relationships

• Proven track record of partnering with global peers in leveraging and implementation of best practices

Qualifications:

• 10+ years risk/risk-related credit work experience in banking/financial institutions

• Proven ability to effectively engage with regulators and internal control functions including Internal Audit and Fundamental Credit Risk as well as with external audit

• Demonstrates strong ethics and integrity

• Ability to see the ‘big picture’ in a complex environment

• Can make decisions under pressure and short timeline

• Excellent verbal & written communication skills. Active listening skills.

• Excellent presentation skills – adept at presenting effectively to audiences of various sizes and various constituencies

• Bachelor’s/University degree, Master’s degree preferred

Anticipated Posting Close Date:

Transaction Management will be responsible for supporting multiple aspects of the lending lifecycle including but not limited to loan closing and servicing coordination, facilitating complex client onboarding, data management, and quality control. The team will be accountable and responsible for operational oversight of the closing and servicing of all loan transactions of the business division being supported to ensure all internal and external requirements are met.

Responsibilities:

• Contribute to the build and development team to support loan origination and lifecycle management which includes large complex syndicated and bilateral loans covering but not limited to corporate, commercial, real estate, structured lending and trade.
• Assist with the creation of processes, standards, procedures, controls, training, and implementation of transaction management.
• Aid in the design and implementation of technology including testing and rollout.
• Provide training and support to transaction management staff and business constituents.
• Partner with each of the originating and coverage business lines, credit risk, operations, legal, etc.
• Ensure that quality of data, controls and processes performed meet internal policies and regulatory requirements/expectations.
• Work with lines of business, transaction management, and loan operations to define and implement operational metrics and risk and control reviews to ensure all stakeholders have end to end transparency.
• Constantly improve processes, controls and efficiencies within the group and front to back across loan lifecycle
• Participate in projects to enhance performance and efficiency.
• Take part in loan remediation and loan system testing / migrations.
• Actively manage and maintain a deal closing pipeline of loan transactions.
• Coordinate and close loan transactions/lifecycle events, capture data, store documentation, troubleshoot issues/roadblocks, perform quality control
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Minimum 1-2 years of experience

• Commercial loan background

• Laser Pro experience preferred

• Individual must have excellent communication, organizational and interpersonal skills.

• Ability to work well under tight deadlines, manage priorities, and complete assigned tasks with minimal management follow up.

• High proficiency with Excel and other Microsoft based programs.

• Experience with Loan IQ, transaction capture tools, etc.

• Keen attention to detail

• Developed analytical and problem-solving abilities

• Client relationship and solution skills

• Additional non-core qualifications which will be considered are:

• Experience within a large global team supporting wholesale lending at large financial Institution

• Knowledge of wholesale loan (syndicated / bilateral) product and business, including an understanding of legal loan documentation, loan / funding mechanics, deal structure, funds flows, etc.

• Experience working with clients under time constraints to facilitate a transaction or process.

• Proven ability to collaborate with team members, Senior management, and other business constituents

• Critical decision-making capabilities including the ability to identify, escalate, and propose solutions to problems

• Ability to manage multiple concurrent deadlines through the practice of strong organizational and time management skills with experience in continuously following up

• Deep understanding of operational processes supporting Wholesale lending

• Ability to work in an environment where priorities are frequently changing environment

• Education:

• Bachelor's/Universitydegree or equivalent experience

Anticipated Posting Close Date:

The Project Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.Responsibilities:

• Coordinates and disseminates information of process, policy and procedure changes and ensuring the successful completion of projects managed.
• Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.
• Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log.
• Ensures resources are assigned to project & monitor commitment.
• Ensures change control is executed throughout project.
• Identifies, documents, and understands project dependencies.
• Identifies key stakeholders who participate in project scope definition.
• Tracks actual project costs, identify variances, and reforecast project costs as needed.
• Measures project management performance against standards.
• Ensures appropriate project staffing levels.
• Establishes project communication needs and create project communication plan.
• Creates the project risk management plan. Work with procurement team to create, administer, track, and eventually close project contracts.
• Facilitates the transition of systems, product & process development to minimize adverse operations impact by ensuring that the business is informed and always aware of the status of process improvements, procedure & systems enhancements and corrective actions for risk issues, identified for the business.
• Participates in the delivery of internal communications enabling the business officers to effectively service clients.
• Acts as a point of contact and liaison between department and required business areas for the implementation of activities to ensure accurate communication to clients.
• Manages and coordinates the business, Citibank and Regional projects with focus on Development and Change Management.
• Manages on a daily basis the investigation of a product, policy and procedure queries raised by team members.
• Liaises with key stakeholders to implement new procedures or clarify any misinterpretation as required.
• Regularly undertakes a review of processes, policies and procedures to identify process gaps and recommend process updates/ policy & procedure revisions associated with Project Management and Business Compliance.
• Provides feedback to Project Management leadership regarding risk issues/business cases raised by specific business units
• Collates communication items, investigate issues and ensure relevant communications are created in a timely clear and accurate manner.
• Drafts and communicates any staff briefs, including system changes.
• Monitors & communicates on Service Level Agreements of other departments that affect the service delivery within a project.
• Conducts ongoing research on effective mediums and tools to improve the communications.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of experience
• Demonstrate strong business knowledge including the understanding of core businesses, supporting processes and operations.
• Working knowledge of call center Technologies including systems, technologies and system work practices.
• Knowledge of HR policies and procedures.
• Knowledge of Call Center industry.
• Previous customer service management experience within a call center setting.
• Tertiary qualifications desirable.
• Outstanding problem-solver, Should demonstrate a commitment to quality and attention to detail

Education:

• Bachelor’s/University degree or equivalent experience

Loan IQ experience

Agile experience

Anticipated Posting Close Date:

Responsibilities:

• Develop creative technical solutions to meet business needs and manage complex, high volume applications in partnership with business partners and stakeholders
• Manage multiple work stream and applications across geographies for Credit Initiation and Onboarding
• Contribute to formulation of strategies/processes for Product Road map, Development and Governance and contribute to defining standards and new automation initiatives
• Develop communication to guide, influence and convince others, including colleagues in other areas and external customers
• Provide advice and counsel related to the technology or operations of the business and filter, prioritize and validate potentially complex material from multiple sources
• Supervise day-to-day staff management issues, including resource management, work allocation, mentoring of onsite and offsite resources and other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience in business analysis or systems analysis
• Demonstrated expertise in presenting and using planning tools
• Proven diplomatic and analytical skills
• Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

Anticipated Posting Close Date:

Transaction Management will be responsible for supporting multiple aspects of the lending lifecycle including but not limited to loan closing and servicing coordination, facilitating complex client onboarding, data management, and quality control. The team will be accountable and responsible for operational oversight of the closing and servicing of all loan transactions of the business division being supported to ensure all internal and external requirements are met.

Responsibilities:

• Contribute to the build and development team to support loan origination and lifecycle management which includes large complex syndicated and bilateral loans covering but not limited to corporate, commercial, real estate, structured lending and trade.
• Assist with the creation of processes, standards, procedures, controls, training, and implementation of transaction management.
• Aid in the design and implementation of technology including testing and rollout.
• Provide training and support to transaction management staff and business constituents.
• Partner with each of the originating and coverage business lines, credit risk, operations, legal, etc.
• Ensure that quality of data, controls and processes performed meet internal policies and regulatory requirements/expectations.
• Work with lines of business, transaction management, and loan operations to define and implement operational metrics and risk and control reviews to ensure all stakeholders have end to end transparency.
• Constantly improve processes, controls and efficiencies within the group and front to back across loan lifecycle
• Participate in projects to enhance performance and efficiency.
• Take part in loan remediation and loan system testing / migrations.
• Actively manage and maintain a deal closing pipeline of loan transactions.
• Coordinate and close loan transactions/lifecycle events, capture data, store documentation, troubleshoot issues/roadblocks, perform quality control
• Focus on achieving/exceeding key operating standards within a KPI/metrics driven culture
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Minimum 1-2 years of experience

• Commercial loan background

• Laser Pro experience preferred

• Individual must have excellent communication, organizational and interpersonal skills.

• Individual must work well under tight deadlines, manage priorities, and complete assigned tasks with minimal management follow up.

• Candidate has quantitative skills

• High proficiency with Excel and other Microsoft based programs.

• Experience with Loan IQ, transaction capture tools, etc.

• Keen attention to detail

• Developed analytical and problem-solving abilities

• Client relationship and solution skills

Additional non-core qualifications which will be considered are:

• Experience within a large global team supporting wholesale lending at large financial Institution

• Knowledge of wholesale loan (syndicated / bilateral) product and business, including an understanding of legal loan documentation, loan / funding mechanics, deal structure, funds flows, etc.

• Experience working with clients under time constraints to facilitate a transaction or process.

• Proven ability to collaborate with team members, Senior management, and other business constituents

• Critical decision-making capabilities including the ability to identify, escalate, and propose solutions to problems

• Ability to manage multiple concurrent deadlines through the practice of strong organizational and time management skills with experience in continuously following up

• Deep understanding of operational processes supporting Wholesale lending

• Ability to work in an environment where priorities are frequently changing

Education:

• Bachelor's/University degree or equivalent experience

Anticipated Posting Close Date: