דרושים Research Economist - Director London ב-Citi Group ב-United Kingdom, London

This role is the EMEA head of Production Services for Citi’s Crown Jewel - Treasury and Trade Services (TTS) Payment Technology and involves the following responsibilities:

• Senior Stakeholder management - facing off to cluster heads, payments product EXCO, technology & ops heads

• Production Management for the complex and diverse EMEA clusters - 50 countries encompassing 350 production applications, multiple branches, Critical Business Services and FMIs & Clearing systems.

• Manage the complex Payments Regulatory Environment for UK and CEP legal entities – responsible for ensuring accurate and timely PSD and DORA reporting.

• Director level senior coverage for EMEA overlapping with NAM and Asia; this will allow us provide global follow the sun senior management capability for payments production management

• Responsible for EMEA rollouts of modernized strategic payment platforms

• Drive stability and resiliency across EMEA payment flows

Additional Responsibilities:

• Establishes strategic plans for function.

• Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions.

• Influences and negotiates with senior leaders (across functions); may communicate with external parties

• Management responsibility for a team or multiple teams, including management of people, budget and planning, performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

• Performs other duties and functions as assigned

• Own and lead disaster recovery plans.

• Lead and deliver local staff forums, present global, regional and location news encouraging global collaboration.

• Contribute to define and Implement standard methodologies for the department. Ensure transparency and consistency across teams in the region and globally.

• Ensure team adheres to standard methodologies and process including driving compliance to clockwork, resilience and capacity planning

• Develop positive relationship with the infrastructure & other functional support teams to drive efficiency

• Set measurable / challenging goals for self and team ensuring continuous improvement and self-development of staff

• Ensure development plans are in place for staff

Qualifications:

• Relevant advanced level experience in a leadership role, with extensive experience in business, functional and people management.

• Experience of senior stakeholder management

• Quality orientation with a strong eye for detail

• Process driven approach with an appreciation of industry best practice

• Detailed-oriented, with strong analytical skills

• Develops and maintains effective and positive working relationship with peers, stakeholders and management

• Pro-active, organized, thorough and energetic

• Excellent communicator, presenting to senior management level stakeholders

• Manager of managers in a diverse distributed environment

• Demonstrable track record of impactful organizational improvement

• Demonstrable senior Application Support or Project Management experience relating to distributed teams and managing managers

• Drive and determination: Demonstrates self-motivation and drive and shows determination to achieve goals

• Effectively share information with other support team members and with other technology teams

• Ability to plan and organize workload

• Consistently demonstrates clear and concise written and verbal communication skills

• Ability to communicate appropriately to relevant stakeholders

Education:

• Bachelor’s/University degree/ Master’s degree preferred and managerial experience

What we’ll provide you:

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)

• A discretional annual performance related bonus

• Private Medical Care & Life Insurance

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type:

The Roadshow manager manages the execution of complex roadshows, managing all aspects of planning logistics, and reconciliation analysis. The role supports major businesses and the Senior Roadshow Manager is responsible for owning relationships with stakeholders and business partners. This is an individual contributor role and the Senior Roadshow Manager will take the lead in managing all the logistics, planning, coaching individuals and influencing stakeholders. The role requires strong collaboration, logistical and influencing skills, highly developed communication skills, with strong ownership and focus. The role also requires experience working with cross cultural teams and stakeholders across geographies and time-zones to the support the delivery of high-quality roadshows.

What you’ll do

• Provides roadshow services to all the Citi businesses or divisions the Roadshow Group supports.
• Own, lead and manage complex logistics which includes flights, trains, ground transportation, hotels and charters supporting fixed income and equity roadshows for our clients and business partners.
• Partner with colleagues and vendors on details regarding partnership, management, and execution. Review and negotiate contracts to receive the best possible rates and terms.
• Support all Citi Operating Expense Governance Policy initiatives, event risk evaluation’s; reconcile program invoices and event final cost reporting.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance, rules and regulations and adhering to Policy. Escalating, managing, and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
  

Development Value:

• At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.
• Being part of this team means that you will join a dedicated team of highly experienced roadshow professionals with immense exposure to delivering client experience.
• You will have the responsibility to own a broad range of roadshows from inception to completion dealing with a wide variety of business partners and clients.
• Opportunities available to take on additional responsibilities and training in line with career development.
  

What knowledge, skills and experience we’ll need from you

• A seasoned Roadshow Manager with expansive event marketing experience from a financial or professional services background. Must possess strong project management, stakeholder management and influencing skills.
• Proven track record in managing and executing complex, high profile roadshows with a range of attendees and functionality.
• Demonstrated leadership skills and influencing without authority to serve as a strategic roadshow partner.
• Collaborative team play orientation committed to the team’s success and willing to work with colleagues and external partners in a fast-paced, high-energy environment.
• Ability to handle multiple high visibility roadshows simultaneously, the ability to prioritise and work under pressure.
• Knowledge of latest roadshow trends, industry innovations and technologies.
• Excellent communication and presentation skills - verbal and written. Must have proficiency in spoken and written English. Knowledge of an additional language would be an advantage.
• Flexibility in work hours - must be able to work non-traditional hours.

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type:

What We do / The Team

• In the world of Capital Markets electronic trading, performance, agility, and reliability are crucial; latency beyond the micro- or even nano-second realm just won’t cut it!
• A core team of expert engineers within Citi have developed a framework, toolset and collection of components for building self-healing, scalable, high performance, asynchronous, event driven, Microservices based solutions.
• This framework, known as Ambrosia, has solved all the hard problems of failover, high availability, performance and scalability, so that application developers can focus on those pieces of the puzzle that solve the business problem and take performance to the next level.
• Ambrosia is a core framework, toolset and collection of components for building self-healing, scalable, high performance, asynchronous, event driven, Microservices based solutions.
• We build microservices based event sourcing systems on a low latency in-house framework. Response times in the 10 microsecond to 100 microsecond range.

Role Overview/What you will you do:

• Work on the integration of functions to meet goals, deploy new products, and enhance processes across the Capital Markets asset classes.
• Provide world class expertise in area low latency development.
• Utilize advanced knowledge of supported main system flows and comprehensive knowledge of multiple areas to achieve technology goals
• Consult with end users to identify system function specifications and incorporate into overall system design

Skills and Experience

• Demonstrated Subject Matter Expert (SME) in area of Applications Development, preferably in electronic and algorithmic trading systems.
• Passion for coding excellent, commercial grade, mission critical frameworks
• Complete knowledge of modern technologies such as the JVM, the Linux Operating system, system calls and Kernel.
• Experience developing robust and secure applications using the Rust programming language or has a string desire to write production worthy code using Rust
• Proven experience in the design, implementation, and maintenance of high-performance, low-latency systems for business critical applications
• Ability to stay up-to-date with the latest Rust language features, security vulnerabilities, and industry best practices
• Knowledge of TCP and other IP based network protocol technologies including hardware accelerated kernel bypass e.g. Solarflare OpenOnload
• Performance assessment and targeted tuning.
• Design and architectural elegance.
• Experience in implementing projects
• Great communicator with high EQ.
• Ability to occasionally produce clear diagrammatic documentation and model key aspects in UML sequence diagrams.
• May have a background in C++ before moving to Java or Rust.
• Relationship and consensus building skills

Education / Qualifications:

• Bachelor’s degree/University degree or equivalent experience in a similar role

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

What we’ll provide you

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Time Type:

Implement Enhanced Testing and Recovery:

• Oversee the implementation and execution of Production Swing testing for critical applications, ensuring applications run from their alternate site for a minimum of 5 days.

• Implement and oversee Data Recovery testing, ensuring applications can recover critical data from backup solutions within the defined Impact Tolerance (ITOL).

• Drive the onboarding of critical applications to the One-Touch Recovery orchestration solution.

• Minimize the Recovery Time Actual (TRTA) for critical applications.

Design and Architecture:

• Champion resilient application design by advocating for and integrating resiliency principles into architectures, and promoting the use of established resiliency patterns.

• Leverage cloud-native services and features to enhance application resiliency. This includes services for auto-scaling, load balancing, and disaster recovery.

• Explore and implement chaos engineering practices to proactively identify and address system weaknesses under stress.

Proactive Vulnerability Management:

• Proactively identify vulnerabilities through regular architecture reviews, comprehensive scenario testing, and foundational testing.

• Document and demonstrate mitigation efforts for all discovered vulnerabilities. This includes developing remediation plans, implementing necessary changes, and validating the effectiveness of mitigations.

• Ensure that all identified vulnerabilities have remediation plans scheduled.

Operational Resilience Adherence:

• Ensure that all critical applications adhere to operational resilience testing and recovery requirements.

• Collaborate with relevant stakeholders to define and maintain appropriate impact tolerances for critical business services.

Performance Measurement and Reporting:

• Monitor and report on key resilience metrics, including the number of applications executing production swing tests, the number of applications on One-ouch Recovery, recovery times and adherence to operational resilience requirements.

• Provide regular updates to senior management on the status of resilience initiatives and key performance indicators.

Key Qualifications:

• Relevant professional software engineering experience - and in particular in SRE roles

• Expertise analyzing complex application, database, network, and OS issues across a distributed large scale customer facing systems

• Strong communication skills and ability to work effectively across multiple business and technical team

• Experience in Java, .NET, Maven, Gradle, Jenkins, Helm, Puppet, Chef, Ansible, Kubernetes, AWS, Splunk, Prometheus

• BS degree in computer science or equivalent field

What we’ll provide you:

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)

• A discretional annual performance related bonus

• Private Medical Care & Life Insurance

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type:

Responsibilities:

• Assisting senior staff in the design, development, delivery and maintenance of best-in-class Compliance programs, policies and practices, and standards for ICRM.
• Helping to compile and maintain compliance documentation.
• Tracking policy, training, and other initiatives.
• Assisting in the preparation, editing and maintenance of Compliance program related materials.
• Performing data entry and assisting in the creation and maintenance of reports for control, tracking.
• Additional duties as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Committment to a 2 year apprenticeship

Qualifications:

• Excellent written and verbal communication skills
• Must be a self-starter, flexible, innovative and adaptive
• Demonstrated interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
• Proficient in MS Office applications (Excel, Word, PowerPoint)
• Knowledge of Compliance laws, rules, regulations, risks and typologies
• Experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm

Education

• You have been resident in UK 3 yrs prior to starting apprenticeship with the right to work in UK
• Minimum A-C or 4-9 in Level 2 Maths and English or equivalent

lqualities:

• Demonstrate motivation for joining both the programme and Citi
• Demonstrate aptitude for problem-solving and analytical thinking
• Interested in technology and innovation
• Attention to detail, organising and planning abilities
• Appetite to learn new skills and work towards a qualification
• Enthusiastic team worker who will contribute confidently in a team environment

What We Offer

We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Highlights to our core benefits include:

• Award winning pension
• On-site health services
• Private medical insurance packages to suit your personal circumstances
• Paid parental leave
• Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure

We review applications on a rolling basis and therefore encourage you to apply as soon as possible. The role will be based in a Citi Office in Belfast, Northern Ireland.

All offers made to potential apprentices are conditional on applicants having achieved the minimum qualification requirements, inline with the University/Training provider.

Time Type:

Role Overview

The Global Head of Public Sector Group (PSG) is responsible for the global leadership of banking teams that serve central, state, and local governments, public asset managers, state owned enterprises, and development organizations. The role requires extensive engagement internally and externally, developing and maintaining senior client relationships by understanding clients’ needs and delivering the best of Citi. The role has combined direct management responsibility and oversight for of more than 100 bankers globally and requires the integration of shared corporate bankers in every network country, CCO’s as senior PS bankers with the global PS banking team for an effective coverage model. relationships. This role is a member of the Corporate Bank Executive Committee and reports directly to the co-heads of Citi’s Corporate Bank.

Job Description

This global leadership role encompasses strategic business development, client relationship management, and thought leadership within the public sector. The individual will be responsible for the following:

• Attract, develop and retain top, diverse Public Sector banking talent. Foster mentorship and talent management globally for all bankers and CCO’s covering PS.
• Develop and execute a client -driven franchise growth strategy that drives sustainable and profitable growth and maintains and extends leadership wallet share position (top #3)
• Lead team in analyzing market trends to identify growth opportunities and lead co-development of PS segment specific solutions in partnership with key product areas and other industry groups (Examples: Markets solutions JV and JV with industrials on Defense Financing solutions).
• Drive thought leadership and engage in policy development for key themes important to PS clients. Represent Citi and increase brand visibility at key global events.
• Drive effective planning, coordination, oversight and execution of all PS segment growth strategies in partnership with global and regional partners (product, banking, franchise, client, risk, compliance, legal, GGA, etc.).
• Develop senior trusted advisor relationship with key clients and countries consistently seeing them 3 – 4 x a year.
• Work in partnership with CCO’s/International Cluster heads to make sure we achieve Trusted Advisor where needed to drive growth plans .
• Ensure efficient capital allocation and delivery of targeted returns, partnering with GCM and Risk.
• Ensure ethical conduct and transparency in all business practices. Effectively identify, escalate and manage all risk and control issues. Understand and effectively manage the heightened role of franchise risk associated with PS transactions.
• Have a broad, strategic mindset on how PS franchise should connect with all other industry groups and own how to achieve success for all clients and the franchise/countries being served. Actively contribute to all banking key governance forums and strategic planning processes.
• Own strategy development, origination and execution across the entire wallet of all PS clients. Work closely with IB industry groups to identify strategic transactions.

Knowledge/Experience:

• Extensive client interaction at senior level and/or relevant product experience
• Full knowledge of entire suite of products and possess a corporate finance mindset.
• Proven track record of deal origination and structuring.
• Consistently deliver on revenue and budget targets.
• Strong credit skills and experience, particularly for sovereign credits
• Deep geographic, political, macro-economic and cultural understanding of the emerging markets. Deep understanding of US government including key agencies and those of other countries.
• Understanding of the evolving space of development finance and development finance at the regional and country level, in addition to key MDB’s (World Bank, ADB, etc.)

Skills:

• Leadership - Demonstrated ability to lead a large, complex global organization with vision and purpose and proven track record of success.
• Vision and Proactive Action: Ability to quickly translate trends, themes into new business opportunities and re-direct resources to drive executionAnalytical - Assimilating new information quickly and relating it to the needs of the client base.
• Organizational - Managing business across a large client portfolio with diverse client teams.
• Verbal and Written - Communicating the detail of complex client relationship and situations to a broad range of internal contacts.
• Team Player - Strong interpersonal and influencing skills. Someone whose motives and desire to drive collective success for Citi is clearly demonstrated in how they drive the business.

Qualifications:

• Extensive level of experience in financial services, and in serving large and complex clients.
• Experience in people management, both in direct management and in systems leadership across large multi-team groups.
• Strong Corporate Finance and Credit Experience (10+ years). Existing SCO preferred.
• In-depth experience and understanding of banking products – loans / debts (short and long-term), capital management, cash management, trade products; corporate and structured finance; DCM; derivatives products, and investment banking offerings (advisory, equity).
• Demonstrated ability to balance between internal management and external client time
• Demonstrated understanding of compliance issues and regulatory requirements (global and local).
• Proven leadership skills and strategic thinking – ability to create momentum with a collective agenda balancing multiple products, stakeholders and priorities. Translate vision into executable plans.
• Demonstrated intellectual interest in public sector challenges and topics, and a willingness to lead Citi’s organizational response to future changes.
• Proven analytical and problem-solving skills with a pragmatic approach to optimizing limited resources.
• FINRA licenses (SIE, S79, S63, S24) if based in the US.

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's/MBA degree preferred from a top economics, business, or financial engineering program

The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016.

Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety:

• Honesty, integrity and reputation

• Financial soundness

• Competence and capability

In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above.

This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks.

Time Type:

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.Responsibilities:

• The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Start of day checks, continuous monitoring, and regional handover.
• Perform same day risk reconciliations
• Develop and maintain technical support documentation.
• Identifies ways to maximize the potential of the applications used
• Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
• Ensures that storage and archiving procedures are in place and functioning correctly
• Formulates and defines scope and objectives for complex application enhancements and problem resolution
• Reviews and develops application contingency planning to ensure availability to users.
• Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
• Participate in application releases, from development, testing and deployment into production.
• Engages in post implementation analysis to ensure successful system design and functionality.
• Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors.
• Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
• Acts as advisor or coach to new or lower level analysts.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years experience in an Application Support role.
• Experience installing, configuring or supporting business applications.
• Experience with some programming languages and willingness/ability to learn.
• Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
• Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
• Demonstrated analytical skills
• Issue tracking and reporting using tools
• Knowledge/ experience of problem Management Tools.
• Good all-round technical skills
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholde

Education:

• Bachelor’s/University degree or equivalent experience

Time Type: