דרושים Head Production Management Resiliency - Director ב-Citi Group ב-United Kingdom, London

This role is the EMEA head of Production Services for Citi’s Crown Jewel - Treasury and Trade Services (TTS) Payment Technology and involves the following responsibilities:

• Senior Stakeholder management - facing off to cluster heads, payments product EXCO, technology & ops heads

• Production Management for the complex and diverse EMEA clusters - 50 countries encompassing 350 production applications, multiple branches, Critical Business Services and FMIs & Clearing systems.

• Manage the complex Payments Regulatory Environment for UK and CEP legal entities – responsible for ensuring accurate and timely PSD and DORA reporting.

• Director level senior coverage for EMEA overlapping with NAM and Asia; this will allow us provide global follow the sun senior management capability for payments production management

• Responsible for EMEA rollouts of modernized strategic payment platforms

• Drive stability and resiliency across EMEA payment flows

Additional Responsibilities:

• Establishes strategic plans for function.

• Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions.

• Influences and negotiates with senior leaders (across functions); may communicate with external parties

• Management responsibility for a team or multiple teams, including management of people, budget and planning, performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

• Performs other duties and functions as assigned

• Own and lead disaster recovery plans.

• Lead and deliver local staff forums, present global, regional and location news encouraging global collaboration.

• Contribute to define and Implement standard methodologies for the department. Ensure transparency and consistency across teams in the region and globally.

• Ensure team adheres to standard methodologies and process including driving compliance to clockwork, resilience and capacity planning

• Develop positive relationship with the infrastructure & other functional support teams to drive efficiency

• Set measurable / challenging goals for self and team ensuring continuous improvement and self-development of staff

• Ensure development plans are in place for staff

Qualifications:

• Relevant advanced level experience in a leadership role, with extensive experience in business, functional and people management.

• Experience of senior stakeholder management

• Quality orientation with a strong eye for detail

• Process driven approach with an appreciation of industry best practice

• Detailed-oriented, with strong analytical skills

• Develops and maintains effective and positive working relationship with peers, stakeholders and management

• Pro-active, organized, thorough and energetic

• Excellent communicator, presenting to senior management level stakeholders

• Manager of managers in a diverse distributed environment

• Demonstrable track record of impactful organizational improvement

• Demonstrable senior Application Support or Project Management experience relating to distributed teams and managing managers

• Drive and determination: Demonstrates self-motivation and drive and shows determination to achieve goals

• Effectively share information with other support team members and with other technology teams

• Ability to plan and organize workload

• Consistently demonstrates clear and concise written and verbal communication skills

• Ability to communicate appropriately to relevant stakeholders

Education:

• Bachelor’s/University degree/ Master’s degree preferred and managerial experience

What we’ll provide you:

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)

• A discretional annual performance related bonus

• Private Medical Care & Life Insurance

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type:

This role is the EMEA head of Production Services for Citi’s Crown Jewel - Treasury and Trade Services (TTS) Payment Technology and involves the following responsibilities:

• Senior Stakeholder management - facing off to cluster heads, payments product EXCO, technology & ops heads

• Production Management for the complex and diverse EMEA clusters - 50 countries encompassing 350 production applications, multiple branches, Critical Business Services and FMIs & Clearing systems.

• Manage the complex Payments Regulatory Environment for UK and CEP legal entities – responsible for ensuring accurate and timely PSD and DORA reporting.

• Director level senior coverage for EMEA overlapping with NAM and Asia; this will allow us provide global follow the sun senior management capability for payments production management

• Responsible for EMEA rollouts of modernized strategic payment platforms

• Drive stability and resiliency across EMEA payment flows

Additional Responsibilities:

• Establishes strategic plans for function.

• Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions.

• Influences and negotiates with senior leaders (across functions); may communicate with external parties

• Management responsibility for a team or multiple teams, including management of people, budget and planning, performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

• Performs other duties and functions as assigned

• Own and lead disaster recovery plans.

• Lead and deliver local staff forums, present global, regional and location news encouraging global collaboration.

• Contribute to define and Implement standard methodologies for the department. Ensure transparency and consistency across teams in the region and globally.

• Ensure team adheres to standard methodologies and process including driving compliance to clockwork, resilience and capacity planning

• Develop positive relationship with the infrastructure & other functional support teams to drive efficiency

• Set measurable / challenging goals for self and team ensuring continuous improvement and self-development of staff

• Ensure development plans are in place for staff

Qualifications:

• Relevant advanced level experience in a leadership role, with extensive experience in business, functional and people management.

• Experience of senior stakeholder management

• Quality orientation with a strong eye for detail

• Process driven approach with an appreciation of industry best practice

• Detailed-oriented, with strong analytical skills

• Develops and maintains effective and positive working relationship with peers, stakeholders and management

• Pro-active, organized, thorough and energetic

• Excellent communicator, presenting to senior management level stakeholders

• Manager of managers in a diverse distributed environment

• Demonstrable track record of impactful organizational improvement

• Demonstrable senior Application Support or Project Management experience relating to distributed teams and managing managers

• Drive and determination: Demonstrates self-motivation and drive and shows determination to achieve goals

• Effectively share information with other support team members and with other technology teams

• Ability to plan and organize workload

• Consistently demonstrates clear and concise written and verbal communication skills

• Ability to communicate appropriately to relevant stakeholders

Education:

• Bachelor’s/University degree/ Master’s degree preferred and managerial experience

What we’ll provide you:

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)

• A discretional annual performance related bonus

• Private Medical Care & Life Insurance

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type:

Implement Enhanced Testing and Recovery:

• Oversee the implementation and execution of Production Swing testing for critical applications, ensuring applications run from their alternate site for a minimum of 5 days.

• Implement and oversee Data Recovery testing, ensuring applications can recover critical data from backup solutions within the defined Impact Tolerance (ITOL).

• Drive the onboarding of critical applications to the One-Touch Recovery orchestration solution.

• Minimize the Recovery Time Actual (TRTA) for critical applications.

Design and Architecture:

• Champion resilient application design by advocating for and integrating resiliency principles into architectures, and promoting the use of established resiliency patterns.

• Leverage cloud-native services and features to enhance application resiliency. This includes services for auto-scaling, load balancing, and disaster recovery.

• Explore and implement chaos engineering practices to proactively identify and address system weaknesses under stress.

Proactive Vulnerability Management:

• Proactively identify vulnerabilities through regular architecture reviews, comprehensive scenario testing, and foundational testing.

• Document and demonstrate mitigation efforts for all discovered vulnerabilities. This includes developing remediation plans, implementing necessary changes, and validating the effectiveness of mitigations.

• Ensure that all identified vulnerabilities have remediation plans scheduled.

Operational Resilience Adherence:

• Ensure that all critical applications adhere to operational resilience testing and recovery requirements.

• Collaborate with relevant stakeholders to define and maintain appropriate impact tolerances for critical business services.

Performance Measurement and Reporting:

• Monitor and report on key resilience metrics, including the number of applications executing production swing tests, the number of applications on One-ouch Recovery, recovery times and adherence to operational resilience requirements.

• Provide regular updates to senior management on the status of resilience initiatives and key performance indicators.

Key Qualifications:

• Relevant professional software engineering experience - and in particular in SRE roles

• Expertise analyzing complex application, database, network, and OS issues across a distributed large scale customer facing systems

• Strong communication skills and ability to work effectively across multiple business and technical team

• Experience in Java, .NET, Maven, Gradle, Jenkins, Helm, Puppet, Chef, Ansible, Kubernetes, AWS, Splunk, Prometheus

• BS degree in computer science or equivalent field

What we’ll provide you:

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)

• A discretional annual performance related bonus

• Private Medical Care & Life Insurance

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type:

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

The Third Parties Audit team provides independent assurance that Citi’s oversight, governance, and risk management frameworks to manage third party risks are designed and operating effectively. This includes the overall governance and operating model, centralized Third Party Management utilities, Inter-affiliate services and on-site audits of significant third parties. The Third parties team also provides expertise, training and guidance on third party risk and regulatory requirements to other Internal Audit teams.

What you’ll do

• Manage a team of Internal Audit professionals, recruit staff, lead professional development, build effective teams and manage a budget

• Deliver audit reports, Internal Audit and Regulatory issue validation and business monitoring and governance committee reports

• Lead reviews for all types of reviews, including the most complex, and review and approve Business Monitoring Quarterly Summaries

• Participate in major business initiatives and pro-actively advise and assist the business on change initiatives

• Implement integrated auditing concepts and technology, and follow trends in the Audit field and adapt them for the Audit function

• Identify solutions for a variety of complex and unique control issues, utilizing complex judgement and sophisticated analytical thought

• Analyze report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues

• Partner with Directors and Managing Directors to develop approaches for addressing broader corporate emerging issues

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

What we’ll need from you

• Suitable Internal Audit experience ideally coupled with Third Party Management experience/understanding

• Demonstrated successful experience in business, functional and people management

• Subject matter expertise regarding audit technology’s application

• Effective verbal, written and negotiation skills; Effective project management skills; Effective influencing and relationship management skills

• Can exercise independence of judgement and autonomy; Has the ability to operate with a limited level of direct supervision

• Demonstrated ability to remain unbiased in a diverse working environment

• Bachelor's/University degree, Master's degree preferred

Time Type:

Responsibilities:

• Assisting senior staff in the design, development, delivery and maintenance of best-in-class Compliance programs, policies and practices, and standards for ICRM.
• Helping to compile and maintain compliance documentation.
• Tracking policy, training, and other initiatives.
• Assisting in the preparation, editing and maintenance of Compliance program related materials.
• Performing data entry and assisting in the creation and maintenance of reports for control, tracking.
• Additional duties as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Committment to a 2 year apprenticeship

Qualifications:

• Excellent written and verbal communication skills
• Must be a self-starter, flexible, innovative and adaptive
• Demonstrated interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
• Proficient in MS Office applications (Excel, Word, PowerPoint)
• Knowledge of Compliance laws, rules, regulations, risks and typologies
• Experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm

Education

• You have been resident in UK 3 yrs prior to starting apprenticeship with the right to work in UK
• Minimum A-C or 4-9 in Level 2 Maths and English or equivalent

lqualities:

• Demonstrate motivation for joining both the programme and Citi
• Demonstrate aptitude for problem-solving and analytical thinking
• Interested in technology and innovation
• Attention to detail, organising and planning abilities
• Appetite to learn new skills and work towards a qualification
• Enthusiastic team worker who will contribute confidently in a team environment

What We Offer

We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Highlights to our core benefits include:

• Award winning pension
• On-site health services
• Private medical insurance packages to suit your personal circumstances
• Paid parental leave
• Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure

We review applications on a rolling basis and therefore encourage you to apply as soon as possible. The role will be based in a Citi Office in Belfast, Northern Ireland.

All offers made to potential apprentices are conditional on applicants having achieved the minimum qualification requirements, inline with the University/Training provider.

Time Type:

Role Overview

The Global Head of Public Sector Group (PSG) is responsible for the global leadership of banking teams that serve central, state, and local governments, public asset managers, state owned enterprises, and development organizations. The role requires extensive engagement internally and externally, developing and maintaining senior client relationships by understanding clients’ needs and delivering the best of Citi. The role has combined direct management responsibility and oversight for of more than 100 bankers globally and requires the integration of shared corporate bankers in every network country, CCO’s as senior PS bankers with the global PS banking team for an effective coverage model. relationships. This role is a member of the Corporate Bank Executive Committee and reports directly to the co-heads of Citi’s Corporate Bank.

Job Description

This global leadership role encompasses strategic business development, client relationship management, and thought leadership within the public sector. The individual will be responsible for the following:

• Attract, develop and retain top, diverse Public Sector banking talent. Foster mentorship and talent management globally for all bankers and CCO’s covering PS.
• Develop and execute a client -driven franchise growth strategy that drives sustainable and profitable growth and maintains and extends leadership wallet share position (top #3)
• Lead team in analyzing market trends to identify growth opportunities and lead co-development of PS segment specific solutions in partnership with key product areas and other industry groups (Examples: Markets solutions JV and JV with industrials on Defense Financing solutions).
• Drive thought leadership and engage in policy development for key themes important to PS clients. Represent Citi and increase brand visibility at key global events.
• Drive effective planning, coordination, oversight and execution of all PS segment growth strategies in partnership with global and regional partners (product, banking, franchise, client, risk, compliance, legal, GGA, etc.).
• Develop senior trusted advisor relationship with key clients and countries consistently seeing them 3 – 4 x a year.
• Work in partnership with CCO’s/International Cluster heads to make sure we achieve Trusted Advisor where needed to drive growth plans .
• Ensure efficient capital allocation and delivery of targeted returns, partnering with GCM and Risk.
• Ensure ethical conduct and transparency in all business practices. Effectively identify, escalate and manage all risk and control issues. Understand and effectively manage the heightened role of franchise risk associated with PS transactions.
• Have a broad, strategic mindset on how PS franchise should connect with all other industry groups and own how to achieve success for all clients and the franchise/countries being served. Actively contribute to all banking key governance forums and strategic planning processes.
• Own strategy development, origination and execution across the entire wallet of all PS clients. Work closely with IB industry groups to identify strategic transactions.

Knowledge/Experience:

• Extensive client interaction at senior level and/or relevant product experience
• Full knowledge of entire suite of products and possess a corporate finance mindset.
• Proven track record of deal origination and structuring.
• Consistently deliver on revenue and budget targets.
• Strong credit skills and experience, particularly for sovereign credits
• Deep geographic, political, macro-economic and cultural understanding of the emerging markets. Deep understanding of US government including key agencies and those of other countries.
• Understanding of the evolving space of development finance and development finance at the regional and country level, in addition to key MDB’s (World Bank, ADB, etc.)

Skills:

• Leadership - Demonstrated ability to lead a large, complex global organization with vision and purpose and proven track record of success.
• Vision and Proactive Action: Ability to quickly translate trends, themes into new business opportunities and re-direct resources to drive executionAnalytical - Assimilating new information quickly and relating it to the needs of the client base.
• Organizational - Managing business across a large client portfolio with diverse client teams.
• Verbal and Written - Communicating the detail of complex client relationship and situations to a broad range of internal contacts.
• Team Player - Strong interpersonal and influencing skills. Someone whose motives and desire to drive collective success for Citi is clearly demonstrated in how they drive the business.

Qualifications:

• Extensive level of experience in financial services, and in serving large and complex clients.
• Experience in people management, both in direct management and in systems leadership across large multi-team groups.
• Strong Corporate Finance and Credit Experience (10+ years). Existing SCO preferred.
• In-depth experience and understanding of banking products – loans / debts (short and long-term), capital management, cash management, trade products; corporate and structured finance; DCM; derivatives products, and investment banking offerings (advisory, equity).
• Demonstrated ability to balance between internal management and external client time
• Demonstrated understanding of compliance issues and regulatory requirements (global and local).
• Proven leadership skills and strategic thinking – ability to create momentum with a collective agenda balancing multiple products, stakeholders and priorities. Translate vision into executable plans.
• Demonstrated intellectual interest in public sector challenges and topics, and a willingness to lead Citi’s organizational response to future changes.
• Proven analytical and problem-solving skills with a pragmatic approach to optimizing limited resources.
• FINRA licenses (SIE, S79, S63, S24) if based in the US.

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's/MBA degree preferred from a top economics, business, or financial engineering program

The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016.

Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety:

• Honesty, integrity and reputation

• Financial soundness

• Competence and capability

In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above.

This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks.

Time Type:

This role will be to drive development and design of the Equities' Risk Management Architecture. The role requires a recognized subject matter expert of Risk Management and associated Risk architecture design as well as strong commercial awareness, to drive prioritization to achieve the business objectives. First-hand experience in trading derivatives and risk platform development will be a pre-requisite. Excellent communication skills are required to negotiate and challenge internally, often at a senior level. The person in the role is expected to provide advanced judgment and conduct in-depth quantitative or qualitative analysis to solve problems and develop new, innovative solutions. They are required to think beyond existing solutions or assumptions, to drive strategic progress. There will be a significant impact on the growth of the Equities business through making those decisions that determine how the business represents and manages risk across all its trading products.

Responsibilities:

• Responsible for all activities related to the development of new products and/or features and functionality of products including developing business cases, requirements definition (BRDs), product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs

• This role manages the end-to-end product development lifecycle and will also scope product releases, agreeing to and tracking business priorities, incorporating regulatory and compliance requirements and investment tracking

• This role will also define and manage product development processes, scope product releases, identify new opportunities to address business priorities, incorporating regulatory and compliance requirements and investment tracking

• Creates a product vision aligned to business priorities and corresponding roadmap to delivery

• Follows market, industry, and client trends to own field and adapts them for application Citi’s products and solutions platforms

• Conceptualizes, plans, prioritizes, coordinates design and delivery of products or features to product release, and serves as product ambassador within user community

• Works in close co-ordination with Technology, Business Managers, Sales and senior stakeholders to fulfil the delivery objectives

• Manages and implements a wide variety of products and solutions

• Has responsibility to deliver significant direct business results and authoritative advice regarding product development that necessitates a degree of responsibility over technical strategy

• Partners with senior business leaders and a widely distributed global user community to define and implement solutions

• Creates clear and specific project plans, business, and technical requirements documents for product execution

• Has direct interaction with business managers, technology, and sales to understand their long-term vision, discuss industry trends, and incorporate them into the product & solutions strategy

• Focuses on controls and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation

• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Detailed and extensive experience in Derivatives Trading and platform development

• Proven track record of successfully managing in a large and complex business

• Intellectual curiosity, analytical and conceptual

• Proactively seeks and develops new opportunities

• Thorough financial acumen and P&L management experience

• Excellent analytical, interpretive and problem-solving skills

• Proven track record of bringing diverse groups and perspectives to work against a common goal

• Ability to maintain momentum and minimize client attrition

• Ability to establish and maintain senior client relationships and to work across multiple facets of Citi businesses

• Process Management knowledge with a propensity for detail and comprehensiveness of content

• Ability to collaborate and clearly communicate with senior members of an organization

• Project Management skills with experience leading large cross functional initiatives

• Proven track record as change agent, with ability to encourage and embrace innovative ideas and solutions

• Knowledge of Forecasting platforms, database management and tools is preferred, not required

• Self-aware with ability to adapt to various situations, rapidly assimilate and report on complex information while creating a future vision

Education:

• Bachelor’s/University degree, Master’s degree or equivalent preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety:

In order to comply with the requirements of the Certification Regime, certain Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, reference checks, credit checks and other background checks. If hired for this role, you will also be required to complete an annual declaration regarding your Fitness and Propriety.

By submitting your application, you acknowledge that you have read the information above and that you are applying for a Certified Role. You also agree to Citi carrying out any additional screening required, including permitted criminal record checks, reference checks, credit checks and any other background checks.

Time Type: