דרושים Strategy & Change Management – Project / Program Manager - Vice President ב-Citi Group ב-United Kingdom, Belfast

What you’ll do

• Liaise across the Spread Products business and its supporting functional areas to ensure a robust governance, oversight, and control framework exists and is in line with applicable policies and regulation.

• Drive implementation of business-driven and regulatory projects, e.g., assisting in the establishment of new or modified product offerings including processes, booking models, and system infrastructure.

• Act as a ‘go-to’ for traders, salespeople, structurers and management.

• Assist leadership and stakeholders with achieving business goals and deliveries, perform large data-set analyses, provide metrics and regular progress updates.

• Prepare materials, record minutes, and follow-up as needed on items for business committees and/or regular business meetings.

• Interface with Internal Audit and Compliance, providing materials, addressing queries, and ensuring corrective actions are implemented.

• Proactively provide input into and recommend Technology change, process improvements and control framework enhancements.

• Partner with global and regional Business Execution teams to ensure alignment of business goals and preparation for regulatory, or other changes.

• Escalate, manage and report control issues with transparency.

What we’ll need from you

• Working knowledge of Spread Products or other Fixed Income products preferred.

• Significant experience in financial markets business or a supporting functional area.

• Excellent written and verbal communication skills.

• Professional and motivated team player with a “can do” attitude. Proven ability to understand larger processes, with the drive to drill into the details.

• Experience working and building relationships in global and complex settings with multiple stakeholders.

• Risk oriented: able to identify emerging and crystallized issues, look across, and flag matters requiring escalation.

• Demonstrated Self-Starter Qualities:

  • Proactive Problem-Solving: Identifies and addresses potential issues.

  • Resourcefulness: Finds creative solutions to challenges and leverages available resources effectively.

  • Independent Work Ethic: Takes initiative and works autonomously.

  • Time Management: Prioritizes tasks effectively and meets deadlines consistently.

  • Results-Oriented: Focuses on achieving measurable outcomes and demonstrating impact.

• High proficiency with Microsoft Office, including Excel and PowerPoint.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type:

Role Overview/What will you do:

• Coordinates activities of an IT project team, identifying necessary resources and developing schedules to meet completion deadlines.
• Communicates with project staff and clients regarding status of projects.
• Utilizes project management tools and provides project status tracking and metrics Utilizes project management tools and provides project status tracking, metrics and project estimates.
• Contributes to process improvement efforts. Utilizes good understanding of IT project leadership procedures and concepts and basic knowledge of other technical areas.
• Applies good understanding of how the team and area integrate with others in accomplishing objectives.
• Exchanges ideas and information in a concise and logical manner.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the rm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Key Skills and Experience required

• Bachelor's or Master's degree in Computer Science, Information Technology, or related eld.
• Solid understanding of the software development life cycle (SDLC).
• Strong verbal and written communication skills.
• Strong problem-solving skills and ability to think strategically.
• Familiarity with agile methodologies
• Experience working with globally distributed development cross-functional teams
• Proven project management skills with the ability to plan, prioritise and deliver technology solutions across functions

What we’ll provide you

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Time Type:

Responsibilities:

• Develops detailed IT work plans, schedules; project estimates, resource plans and status reports.

• Interfaces with senior project staff and client senior management teams regarding status of projects.

• Recommends and oversees process improvements.

• Has considerable business impact through in-depth evaluation of complex business processes, system processes and industry standards.

• Provides expertise in area and an advanced level of understanding of the principles of IT project leadership.

• Possesses a comprehensive understanding of how own area and others (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives.

• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.

• Acts as advisor or coach to new or lower level analysts; allocates work.

• Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.

• Persuades and influences others through and comprehensive communication and diplomacy skills.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years experience in a related technology role and subject matter expert in overall field

• 6 - 10 years experience with JIRA, Confluence & Agile

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Responsibilities:

• Develops detailed IT work plans, schedules; project estimates, resource plans and status reports.
• Interfaces with senior project staff and client senior management teams regarding status of projects.
• Recommends and oversees process improvements.
• Has considerable business impact through in-depth evaluation of complex business processes, system processes and industry standards.
• Provides expertise in area and an advanced level of understanding of the principles of IT project leadership.
• Possesses a comprehensive understanding of how own area and others (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives.
• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
• Acts as advisor or coach to new or lower level analysts; allocates work.
• Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.
• Persuades and influences others through and comprehensive communication and diplomacy skills.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Time Type:

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Disclosures & Disclaimer Management

• Support the development of a framework for the ongoing management of client disclosures and disclaimers, ensuring accuracy, completeness, and compliance with regulatory requirements.

• Implement corrective action steps related to the structured communications project to address identified gaps

• Collaborate across multiple stakeholders in Markets and across the Clusters to ensure consistent and effective client communication strategies.

Risk Assessment

• Evaluate existing Customer Protection & Market Practices- related policies and procedures, identifying discrepancies and recommending improvements to align with current control frameworks.

• Executing improvements in the risk assessment framework with a data driven approach to reach the target state.

• Conduct deep-dive analyses of emerging risks and control gaps within market practices and customer protection, proposing innovative solutions to mitigate these risks.

• Participate in Continuous Risk Monitoring and support Annual Risk Assessment requirements

Governance

• Present to senior management, providing regular updates on key risk indicators and control effectiveness

• Participate in ad-hoc projects and initiatives related to Customer Protection & Market Practices risk management as assigned by senior management.

• Maintain up-to-date knowledge of relevant regulations and industry best practices, ensuring Customer Protection & Market Practices Risk activities remain compliant.

What we’ll need from you

• Experience in risk management, compliance, or a related field, with a focus on market practices or customer protection.

• Demonstrate an understanding of risk and control principles, including risk assessments, controls design assessments, controls operating effectiveness, and reporting activities.

• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and identify key trends and patterns.

• Good communication, presentation, and facilitation skills, with the ability to articulate complex concepts clearly and concisely.

• Ability to build strong relationships and influence stakeholders at all levels of the organization.

• Strong work ethic, personal initiative, and a high degree of professionalism.

• Proficiency in Microsoft Office suite, especially Excel and PowerPoint, with experience in data analysis and visualization tools.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type:

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Markets Operations at Citi has embarked on a significant, multi-year transformation covering all aspects of designing and delivering a future state target operating model: risk and controls, regulatory compliance, process re-engineering, automation, people and culture, data transformation, technology investment and client service. This is a large and complex undertaking.

What you’ll do

• Manages assigned workstreams across large regulatory reform programmes, tracking delivery to plan, resolving issues, and ensuring appropriate governance artefacts are in place.
• Works with Operations, Legal, Compliance and Technology stakeholders to define and agree regulatory interpretations, scoping impacts to processes and controls.
• Supports the Programme Manager in driving business case preparation, cost-benefit analysis, and KPI alignment to regulatory obligations.
• Owns the documentation of detailed business and functional requirements and ensures traceability through testing and implementation.
• Supports test planning, execution coordination, and business readiness for go-live.
• Can query data and determine the benefits associated with regulatory delivery
• Leads identification and resolution of issues across Markets Operations, escalating risks with mitigation strategies when required.
• Ensures adherence to Citi PM standards, governance routines, and documentation expectations across regulatory programmes.
• Proactively manages communication of risks, status, and issues to Programme Manager and senior stakeholders.
• Collaborates across multiple delivery teams and functional areas to align dependencies and track milestones.

What we’ll need from you

• Significant experience in financial services, specifically in programme delivery or regulatory transformation.
• Proven track record delivering major regulatory change across the European Capital Markets landscape — including experience with CSDR, EMIR Refit, SFTR, MiFID II, or Basel III/CRR II.
• Deep understanding of post-trade operations: trade capture, margining, settlement, reporting, and related control environments.
• Strong experience working with Markets Operations stakeholders and Technology partners across regions.
• Excellent documentation, process mapping, issue tracking and stakeholder management skills.
• Familiarity with global and European market infrastructure (CCPs, CSDs, custodians) and interaction with industry groups (e.g. ISDA, ICMA, AFME) is a plus
• Bachelor’s/University degree or equivalent experience, potentially Masters degree
• CAPM, PMP, PgMP, CBAP or MBA are a plus.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Time Type:

What you’ll do

• Design and develop end-to-end talent development programs, including curriculum creation, event planning and participant journey
• Ensure alignment of the program with Citi’s strategic goals and employee development needs
• Make data-driven recommendations for continuous improvement of the program
• Institute and track measures of success and Key Performance Indicators (KPIs) to monitor program effectiveness
• Collaborate with in-business stakeholders, including senior leaders, to gain buy-in and support for the program
• Ensure connectivity to all functional partners with dependencies and considerations such as ESPA, Learning, and HR functions, etc. to ensure comprehensive program delivery
• Manage a large budget effectively to ensure efficient use of resources
• Track and report on budget expenditures and ensure adherence to financial guidelines
• Develop and deliver effective communication materials to promote the program internally
• Provide regular updates to senior leadership on program progress and outcomes
• Plan and execute program-related events, including workshops, seminars and training sessions
• Ensure seamless coordination and execution of events to enhance the employee experience

What we’ll need from you

• Experience in program or project management, preferably in employee retention and development, and engagement initiatives
• Strong project management and change management skills with experience on large, complex, global projects
• Excellent organisational, follow-up and time management skills.
• Proven experience managing budgets and ensuring financial accountability
• Strong background in event management and coordination
• Excellent written and verbal skills
• Experience presenting to and driving alignment amongst senior management
• Strong negotiation, influencing and stakeholder management skills
• Strong analytical skills with the ability to use data to drive decisions and measure impact
• Ability to work collaboratively in a cross-functional team environment

Time Type: