דרושים Tax Operations Expert ב-Citi Group ב-Poland, Warsaw

What you’ll do:

• Drive program and project execution effectively applying project management best practices, utilizing iterative and agile methodologies
• Structure a risk management-based approach with proven methodologies to serve as enablers to the successful execution of the organizational strategy
• Ensure initiatives align to the established control frameworks and are driving control automation, reducing reliance on manual solutions, and mitigating overall risk.
• Assist in performing a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
• Drive tactical and strategic planning to ensure the program corrective actions plans are met. This includes identifications, documentation, reviews of multiple before dissemination on a regular basis
• Support tracking of Issue Management (CAPs/Issues), and in-country audits from ideation to IA validation.
• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.

Competencies:

• Experience working in a global, dynamic environment.
• Excellent interpersonal and communication skills.
• Strong leadership and motivational skills.
• Project management certification preferred.
• Negotiation and Influencing skills.
• Superior Planning & Organization skills.
• Excellent Workflow Management skills / experience.
• Pro-active, flexible, have good organizational skills and must be team player.
• Creates executable path and drives meaningful outcome.
• Virtual /remote management.
• Innovation and Change Management implementation.
• Proficient use of Microsoft Applications.

Qualifications:

• 7+ years of experience in strategy development and execution related with regulatory projects.
• Strong wholesale lending product domain knowledge across including reference data across the various financial products.
• Strong understanding of key credit risk performance metrics, macroeconomic indicators, and general banking concepts.
• Experience with senior engagement management roles and program execution of significant scope in financial services for large organizations.
• History of partnering closely with, engineering, operations, and/or risk to drive change in an organization.
• Communication skills and ability to influence others and deliver clearly articulate presentations to senior leaders.
• Ability to work across all levels of management independently and effectively.
• Experience in defining controls or implementing policy changes.

We offer:

• Work in a challenging area of the financial industry with one of the world's leading companies with exposure to variety of products, processes and controls.
• Cooperation with a high quality, international, multicultural and global team.
• Work in a friendly and diversified environment, appreciating differences in style and perspective and using them to add value to decisions leading to organizational success.
• Management supporting balanced and agile work (flexible working hours, home office).
• Attractive benefits package (Benefit System, medical care, pension plan etc.).
• A chance to make a difference with various affinity networks and charity initiatives.

Time Type:

The job:

This role sits within the newly formed GenAI Security team, which is responsible for ensuring, maintaining, and improving the security of our GenAi Prompt security capabilities within the firm. You will be responsible for engineering solutions that strengthen and broaden our security capabilities in an environment that is changing daily whilst also working with vendor products to achieve the same aims. You will have the opportunity to partner with key Engineering teams, alongside Operations and Site Reliability Engineering.

Effective capabilities that combine security and engineering excellence are key to success.

What the role covers:

• Designing, developing, optimizing, and enhancing a GenAI prompt security platform to protect firm AI/LLM-based applications from adversarial attacks and prompt injections.

• Building and automating a security testing framework to validate protection mechanisms for various LLM use cases.

• Owning solutions that are expected to operate and perform at scale across the organisation.

• Collaboration with multiple stakeholders and partners across Engineering and Operations as well as partner teams within the wider Citi organisation, across different time zones.

Job Skills/ Qualifications:

• Highly motivated self-starter with excellent interpersonal and problem-solving skills

• Bachelor’s degree or equivalent work experience

• 10+ years of relevant industry work experience

• Experience of the full lifecycle of design, implementation and running of enterprise software solutions involving cross functional team collaboration and DevOps, CI/CD and agile methodology

• Expertise in a major programming language such as Python and/or Go, and associated tooling (Git, Maven, IDEs, Jenkins, Bitbucket etc)

• Experience in Generative AI, LLM frameworks, LLM prompt engineering and/or adversarial testing is a bonus.

• Experience contributing to the architecture and design (architecture, design patterns, reliability, scaling) of new and current systems

• Experience in containerized deployment (Kubernetes, OpenShift etc).

We offer:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

• Private Medical Care Program

• Life Insurance Program

• Pension Plan contribution (PPE Program)

• Employee Assistance Program

• Paid Parental Leave Program (maternity and paternity leave)

• Sport Card

• Holidays Allowance

• Sport and team recreation activities

• Special offers and discounts for employees

• Access to an array of learning and development resources

• A discretional annual performance related bonus

• A chance to make a difference with various affinity networks and charity initiatives

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

Time Type:

Responsibilities:

The Third Party Officer is responsible to:

• Gain thorough knowledge and understanding of Citi Third Party Risk Management requirements and Markets Operations outsourced portfolio

• Represent business leadership in coordinating third party risk requirement

• Evaluate current market conditions and provide insight on trends/issues

• Complete initial Risk Assessment for third party and reevaluate as required; identify any significant changes in relationship to trigger update of Risk Assessment

• Create, carry out and maintain a Management Plan, as required

• Verify third party’s compliance to required policies and controls

• Conduct on-site visits of third party, as required

• Develop, document and update Citi’s Exit Strategy Plans as required; when the exit strategy poses significant risk to Citi, work with business contacts to establish appropriate risk mitigation activities to minimize risk to Citi

• Interact with third parties on escalations of non-performance and contractual issues to drive resolution when appropriate

• Maintain summary dashboard of third party performance and understand performance, including SLA breaches

• Monitor third party performance and SLA’s; either directly or through coordination with other Citi stakeholders

• Maintain the list of SLAs/SOWs in Citi’s Contract Management System (eSourcing); working with Enterprise Supply Chain (ESC) organization if re-negotiations are required

• Review, assess and act on results of Risk Management Assessments/Analysis (including but not limited to: IS, COB, DPO, Export, Credit Risk, Country Risk, Financial Evaluations, etc.)

• Own and lead remediation of any issues or gaps identified from ongoing monitoring.

• Define risk mitigation strategies and risk exceptions based on the business’ risk appetite

• Provide Thought Leadership to drive supplier optimization and efficiencies

• Enhance productivity of third party service delivery and identify cost reduction opportunities from efficiency/alternative demand scenarios

• Standardize SLA performance monitoring measures for like services, where possible

• As appropriate, interact with larger TPO community and/or ESC category leads for best practices sharing and coordination of services

• Liaise with the ESC Third Party Utility, as necessary, to review and respond to the results of third party risk management activities conducted centrally by the Utility

• Draft and present succinct executive briefs; prepare and present high-level metrics to applicable Citi senior management and stakeholders

• Serve as point of contact to ensure Third Party’s remediation of audit or exam issues is sufficient and escalate as necessary

Qualifications:

• Preferred Candidate with 10+ years of relevant experience in Supply Chain Management, risk management and/or regulatory compliance in one or more of the following risk disciplines: technology risk, business continuity, operational risk, supplier risk, or audit and controls. Broad knowledge of other risk areas, with strong understanding of supplier or third-party risk impact in a financial services company preferred

• Minimum BS/BA degree. Advanced degree a plus.

• Demonstrates in depth business/product knowledge and services outsourcing

• Excellent communication skills in English, both oral and written, with the ability to articulate complex and sensitive issues to senior management. Local language requirements as applicable.

• Experience in Supplier Chain Management and interacting with Suppliers’ management teams with the ability to exercise sound, timely and independent judgment.

• Strong leadership skills and executive savvy; ability to influence at all levels and influence desired outcomes

• Demonstrates a deep understanding of the changing economics and operational capabilities of suppliers across a broad spectrum of business types

• Exposure to regional / sector risk management teams and an understanding of the sensitivity of the dynamic relationships cross-sectors and regions

• Ability to organize and prioritize multiple deliverables while working independently and effectively in a large, global corporate environment

Time Type:

Responsibilities:

• Responsible for various aspects of risk and control, include but are not limited to Information Security, Continuation of Business and Records Management
• Conduct analysis of risk and associated controls to identify root cause and collaborate with peers and management to report findings with solutions to mitigate risk/control issues
• Provide support to business managers and product staff
• Partner with peers and management on various activities, including developing and executing business plans within area of responsibility, developing compliance guidelines and completing monthly, quarterly, and other periodic risk & control reporting to be used for various forums
• Interface with internal and external teams to provide guidance and subject matter expertise, as needed
• Interface with Internal Audit (IA) and external audit to provide input on situations that create risk and legal liabilities for Citi

Qualifications:

• 2-5 years of relevant experience
• Proven ability to make effective and timely decisions
• Consistently able to anticipate and respond to customer/business needs
• Demonstrated ability to build and cultivate partnerships across business regions

We offer:

• Competitive social benefits (medical care, multisport, life insurance, attractive pension plan, holiday allowance, flexible working schedule and other)
• Professional development in an international role, which provides a regular exposure to auditing activities in numerous countries within EMEA region
• An enjoyable and challenging learning path, which leads to a deep understanding of Citi’s products and services as well as development of your personal skills
• At Citi Solutions Centre we cooperate with other Citi entities from all over the world – working in our organization involves working on international projects, in a culturally diverse and dynamic environment as well as learning top quality organizational culture

Time Type:

View the " " poster. View the .

View the .

View the

Responsibilities:

• Process incoming credit requests reviewing for completeness/accuracy, and convert to concise, accurately recorded credit facilities
• Analyze/evaluate credit reports as well as coordinate and follow up on actions plans, implementations, and related defects
• Maintain an executive document to track all request, changes, and action plans performed on credit reports
• Make evaluative judgements based on the analysis of factual information
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedence
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Relevant experience required.
• Experience in credit operations or similar position.
• Knowledge of the processes, procedures and systems.
• Proficient computer skills with a focus on Microsoft Office, Microsoft Project, and Windows domain.
• Ability to work in a team-oriented environment.
• Bachelor’s degree/University degree or equivalent experience.

We offer:

• Work in a challenging area of the financial industry with one of the world's leading companies with exposure to variety of products, processes and controls.
• Cooperation with a high quality, international, multicultural and global team.
• Work in a friendly and diversified environment, appreciating differences in style and perspective and using them to add value to decisions leading to organizational success.
• Management supporting balanced and agile work (flexible working hours, home office).
• Attractive benefits package (Benefit System, medical care, pension plan etc.).
• A chance to make a difference with various affinity networks and charity initiatives.

Time Type:

What you will do:

• Support Strategy and IR department in implementation of regulatory ESG reporting requirements including the annual Sustainability Report in line with CSRD Directive, Pillar 3 ESG risks disclosures and EU Taxonomy. Preparation of ESG reports for Polish Financial Authority – KNF;

• Support business units in the completion of ESG disclosure requirements and reporting process (i.e. alignment with ESRS requirements and Double Materiality Process);

• Close cooperation with different Citi entities to harmonize Bank’s ESG disclosures with Citigroup reporting framework including the specification of different jurisdictions (EU & US);

• Monitor EU/global trends and regulations/guidelines in ESG disclosures through the participation in external organizations or working groups. The implementation of ESG disclosures rules in cooperation with Legal and Compliance divisions;

• Conduct ESG disclosure benchmarking across the Polish financial sector and cooperation with external stakeholders including investors to deliver high quality of ESG data;

• Applying and development of control mechanisms in ESG disclosure processes as well as tracking documentation of control process;

• Cooperation and coordination of work with external and internal auditors;

• Delivering annual response to ESG data gathering organizations (e.g. CDP);

• Implementation of tools to automatize gathering of ESG data across of the Banks’ different unit.

What we will need from you:

• University degree in Sustainability Management, Finance or similar;

• 2-4 years of relevant experience in development of non-financial report under NFRD directive gathered in banks or other financial institutions. Additional experience in regulatory reporting in Finance unit is also welcome;

• Knowledge or familiarity with regulatory ESG reporting frameworks, including the CSRD and Pillar III and voluntary global standards (e.g. GRI);

• Excellent verbal and written communications skills, including ability to communicate effectively with all levels of the organization;

• Demonstrated project management skills, including the ability to create work plans and meet deadlines as well evaluate complex topics;

• Expertise in PowerPoint, Word and Excel;

• Strong research and investigative skills, ability to evaluate and assess complex topics, creative problem-solving skills;

• Fluency in Polish and English.

Citi Handlowy offers:

• Job contract and social benefits (private medical care, fitness card, life insurance, pension programme, co-financing of cultural and entertainment events and more. Full list can be found here: under

  Benefits for you
  and
  Benefits for your loved ones
  sections);

• Access to e-learning platform (Degreed) as well as English learning platform;

• Possibility to gain globally appreciated work experience;

• Friendly and supportive culture and team;

• Flexible and partly-remote working conditions.

Your personal data will be administered by Bank Handlowy w Warszawie S.A. with its registered office in Warsaw, ul. Senatorska 16. The Bank carries out the processing of your personal data first of all to conduct the recruitment process in which you participate, i.e. in the scope specified in Article 22(1) of the Labour Code (Article 6(1)(c) of the GDPR). You are entitled to: access your personal data, rectify them, erase them, restrict their processing, transfer your data and object to their processing. More detailed information is available at the website:

Please read the information about internal reports procedure – Whistleblowers Protection Act:

Time Type:

View the " " poster. View the .

View the .

View the

For this role, we offer

What you'll do:

• Manage and maintain employee records, both physical and digital, ensuring accuracy, completeness, and confidentiality.

• Implement and maintain records management policies and procedures in compliance with legal and regulatory requirements.

• Process requests for information and documentation from HR colleagues and other authorized parties.

• Conduct regular audits of employee records to ensure compliance and identify areas for improvement.

• Support HR projects and initiatives related to records management.

• Contribute to the continuous improvement of records management processes and systems.

What we'll need from you:

• Proven experience in records management, preferably within HR or a related field.

• Strong understanding of data privacy and confidentiality principles.

• Meticulous attention to detail and a commitment to accuracy.

• Excellent organizational and time management skills.

• Proficiency in Microsoft Office Suite.

• Some experience with HR systems (e.g., TETA, Workday, ServiceNow) is a plus.

• Very good level (min. B2) ofPolish and English languageknowledge (both spoken & written).

• High School diploma or equivalent.

By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave

• Award-winning pension plan,​ multisport, holiday allowance

• Private Medical Care Program, Group Life Insurance

• Consideration for annual discretionary bonus

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines; Mentoring Programs

• Socially active employee communities with diverse networking opportunities

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type: