דרושים Officer Market Segments & Services Senior Analyst ב-Citi Group ב-Japan, Chiyoda

In this role, you’re expected to:

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• The Applications Development Technology Analyst will be responsible for analysis, development, enhancements, maintenance, and redesign efforts for Local Customer Account reference database application, that complies with Japan local financial policies and regulations issued by various local associations and regulators.

As a successful candidate, you’d ideally have the following skills and exposure:

• 6-10 years of relevant experience in Apps Development or systems analysis role
• Extensive experience system analysis and in programming of software applications
• Experience in managing and implementing successful projects
• Subject Matter Expert (SME) in at least one area of Applications Development
• Ability to adjust priorities quickly as circumstances dictate
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication
• Experience of reference data domain in Customer master, Security master.
• Hands on technical expert in the Python, SQL and Cloud Technologies
• Advanced knowledge of Java, Perl, Shell, XML, Unix/Linux, MS-SQL.
• Familiarity with Netbeans, Eclipse, VIM/VSCODE/ideaj.
• Knowledge and experience in big data technologies such as Hadoop, spark is preferable but not a must.

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

The candidate will ensure completion of the primary responsibilities detailed below. The role involves consistently improving processes and enhancing functionality, while delivering excellent service to both internal and external stakeholders.

The primary responsibilities for the role are as follows:

• Ensure completion of cash securities settlement in international markets and meet Japan local regulation as well as regulations in international markets.
• Review and establish controls for day-to-day processes.
• Serves as a subject matter expert and central point of contact for advice and interact with Business, Legal and Compliance as needed to provide responses to inquiries as well as support any internal and external requirements.
• Mitigate, manage, proactively escalates, track and ensure resolution on issues that pose operational risk to the firm.
• Develop and maintain effective partnerships with all stakeholders on Cash Securities area.
• Lead front to back testing of business and regulatory change, ensure that the results are documented and presented for sign off by the supervisor/stakeholders.
• Automation and Change Management for on-boarding of new functions.
• Develop members of the team to become the future leaders of the organization
• As leadership member assesses and coordinates structural changes required to ensure a stable, financially prudent and globally connected Cash Securities group. Excels at meeting out performance metrics to drive for excellence.

Job Purpose:

• The role will manage Foreign Securities Operations in Japan Markets Operations.
• The role will manage processing Fixed Income, Equity and Investment Trust Fund settlements in international markets.
• To lead projects and collaborate to offer solutions at an advanced level for assigned area.
• Responsible for end-to-end project management, resource management, financial issues, and mitigating any risks to execution
• Recommends and implements systems and procedural enhancements for Cash Securities Settlements.
• Be a risk manager who is continually monitoring potential risks, escalating on time as well as acting as senior point of escalation.
• Responsible for day-to-day resource management and allocation of work within the team/project. Persuades and Influences others through developed communication skills.
• Performs other duties as assigned by supervisor.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Partner with technology, legal, compliance, finance, risk & control to identify project resourcing needs and prepare project proposal for necessary requisitions and work with Audit partners during reviews.
• Builds relationship with global partners, maintains and mitigates the regional/country risk, and ensures to keep the consistency in following global procedure.

Organizational Oversight:

• Overseeing and leading daily / weekly / monthly / annual Regulatory Reporting maintaining a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis
• Developing an effective control framework that fully meets Audit, Compliance and Regulatory requirements; delivery of periodic presentations to external regulators as required
• Ensuring the infrastructure and tools are in place to effectively manage risk and meet our regulators to a high standard

People Agenda:

• Implementing a successful People and Engagement strategy to help attract, develop, retain and recognize a diverse and talented global workforce
• Promoting a culture of continuous improvement and cultivating a robust service and control environment
• Engaging with and leading our People. Developing effective and diverse teams across a global footprint
• Coaching and mentoring our People. Ensuring effective one to one discussion. Providing direction, feedback, support, and encouragement for career development
• Championing diversity and inclusion to create a working environment which allows our People to thrive and excel

Qualifications and Skills:

• BS/BA degree or equivalent work experience preferred
• Senior level experience in a related role
• Subject matter expert in Cash Securities settlement especially in international products
• Experience and knowledge in Japan domestic market is preferrable
• Over 10 years of experience
• Deep and wide knowledge for Broker Dealer business / Cash product.
• Energetic, flexible, collaborative, and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology
• Strong, influential communicator who is articulate and concise, demonstrated success interacting with stakeholders both in the business as well as the Operations, Business and Technology environments
• Strong risk management and control mindset
• Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources
• Self-reliant, good problem solver, results oriented
• Demonstrated experience leading people and developing effective and diverse teams across a global footprint.
• Ability to establish and build trust with professionals throughout the business as a leader, advisor, and business partner to the organization.
• Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
• Ability to conceptualize aspects of the organization’s model and its future development.
• Excellent communicator both in writing and speaking in English and Japanese.

Time Type:

In this role, you’re expected to:

• Manage one or more teams in servicing and/or sales as well as complex and variable issues with significant impact over department(s) Evaluates team’s performance, make recommendations for pay increases, hiring, terminations and other personnel actions and maintain appropriate staffing requirements to meet operational needs, manage team to meet goals within the budget
• Monitor, research and evaluate technological advances in the industry to identify appropriate alternatives for enhancing current department operations and evaluate cost/benefits, make recommendations, develop and oversee implementation plans
• Demonstrates broad working knowledge of Global Client Services functional responsibilities and interdependencies with various business partners, and an in-depth knowledge of functional team responsibilities, procedures, risks and controls

• Possess deep analytical and problem-solving skill, especially to analyze client query matrix, publish regular statistics and key observations for opportunity to improve query management with business and Ops sr. management

• Need to have good communication and interpersonal skills to manage external and internal stakeholders (Operations teams across functions based globally)

• Lead and drive projects to optimize operational efficiency and improve service quality.

• Set and maintain standards of personal and professional performance / behavior, ensuring accountability and adherence to company policies and procedures

• Provides evaluative judgment based on analysis of information in complicated and unique situations, identify and analyze escalated problems and provide guidance to team members for resolution
• Negotiate solutions and acts as a liaison with internal and external customers, as necessary
• Responsible for delivery of end results, shared responsibility for budget management and accountable for resource planning
• Ensure essential procedures are followed, contribute to defining standards
• Develop and implement effective policies and procedures to ensure timely, accurate, cost effective and customer service meets or exceeds client expectations
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

• Minimum 10 years plus of relevant experience
• Experience interacting with large corporate and government clients
• Senior management experience
• Consistently demonstrate clear and concise written and verbal communication
• Strong leadership and ability to drive for execution
• Work experience in the financial industry is preferred
• Work experience in the operations department is preferred
• Business level English and Japanese

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

Time Type:

Citi’s

.In this role, you’re expected to:

• Builds relationships with client network and operational teams, becoming a key contact for internal requests/problem escalation and resolution
• Ensures timely completion of Know Your Client (KYC) and other regulatory requirements, in partnership with product partners and Relationship Managers (RM)s
• Helps clients to access Citi’s global network, locating local coverage and product support across the globe
• Works with RMs and product partners to on-board new clients/new subsidiaries and KYC/initial credit set-ups completed
• Coordinates credit requests and approvals from Citi’s global network
• Engages with product partners and Citi’s global network to identify revenue opportunities and to position certain products with clients
• Ensures periodic support discussions are held with clients and are correctly documented
• Maintains correct client legal and marketing hierarchies
• Partners with Credit Admin team to ensure credit documentation is kept current: FX, derivatives, Loans, LCs and other credit-related documents
• Partners with Credit Admin team to monitor usage of credit lines, and partnering with Independent Risk during client Annual Reviews
• Assists in implementation of cash transactions for Banker
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2-5 years relevant experience
• Language: Proficiency in English and Japanese required.

Education:

• Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

Platforms & Data Services, (PDS)are a key strength and differentiator for Citi TTS and a key driver of our client experience. Over the years, Citi has been leading innovation in transaction banking space by developing best-in-class digital capabilities for our clients across both traditional and new age industry segments.

The PDS Product Manager will work across PDS on product development and commercialization – to drive product requirements for our Japan clients and align with global direct. They will be expected to be able to work across all areas of PDS, but also to develop specialized knowledge in particular product sets such as onboarding. This is a challenging role, working with Sales, Product, Technology, Operations, Legal, Finance, and ICRM, as well as having frontline interaction with clients. The role will work in a fast-paced global environment with close partnership with cluster and global product teams.

In this role, you’re expected to:

• Work with the Japan Head of PDS, other Japan PDS Product Managers, and regional and global teams on product strategy in line with the requirements of Japan clients and business, aligning to and influencing the direction of global product strategy.
• Own and lead the end-to-end delivery of product changes, including understanding complex use cases and regulations, requirement specification, managing dependencies leading up to release, and driving commercialization, with strong partnership with teams across Sales, Product, Technology, Operations, Legal, Finance, and ICRM as well as with local and regional/global partners.
• Be responsible for Key Performance Indicators related to product commercialization and client satisfaction, and understand, develop, and execute strategy for influencing and exceeding them.
• Responsible for product commercialization including client co-creation, evolving market and technology trends, assessing competitive landscape and collating competitor intelligence.
• Deliver digital client value propositions and competitive differentiation to achieve the status of preferred banking partner to our clients.
• Be a client advocate and collate client feedback in product design process to ensure excellent user experience for utilizing PDS capabilities and products.
• Represent PDS to complete timely regulatory reporting for PDS components with partnership with risk and control, legal and compliance, operations teams etc.
• Partner with client services and operations teams to perform service reviews, resolve client issues, address exceptional requests to ensure etc.
• Support the organization and plan for PDS client events in Japan.
• Champion client and competitor market research, drive product innovation, enhance product roadmap to deliver an advanced set of client centric solutions.
• Appropriately assess risk in business, product delivery and management decisions. Abide by Citi’s core philosophy on risk management and mitigation ensuring adherence to controls and governance.

Developmental Value

• High-profile and visible role with an excellent opportunity to champion and lead the digital agenda for a high growth business line
• Digital Platforms is a strategically important product area for TTS in a dynamic & high-growth region
• Opportunity to lead, support and drive significant digital transformation, while enabling fee revenue growth for the Bank and serve evolving client needs
• Build product management and commercialization skills in a cross-functional and regulated industry
• Develop strategic relationships with clients and other external partners

• Minimum 3-5 years of relevant experience working in transaction banking, FinTech ecosystem, productmanagement/Technology
• Cross functional experience (e.g. digital platforms, payments, core banking, product design, data, api, technology and client management)
• Demonstrated experience in driving business innovation, leveraging management information, and data analytics to drive results for the business
• Demonstrated knowledge of product management and commercialization, business acumen and client centricity
• Strong team collaborations and resilience in handling multiple tasks in parallel
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Demonstrated efficient problem-solving and decision-making skills
• Demonstrated analytical and influencing skills
• Consistently demonstrates clear and concise written and verbal communication
• Fluency in English (Business) and Japanese (Native level; Client communication in Japanese required – verbal and written)

Education

• Bachelor's degree

Time Type:

Position Responsibilities:

• Working closely and effectively with team colleagues, the business and other support and control functions to provide a high standard of trade support.
• Ensuring trades are booked accurately and in good time.
• Investigating breaks & inquiries and making the correct decisions to resolve them.
• Mainly supporting Structured Credit traders who run repack business in Japan and coordinate relevant stakeholders
• Monitoring a life-cycle events such as Credit Linked Note coupon fixing and arranging front to back operations to avoid settlement failures.
• Handling a mandatory clearing process for CDS and periodic compression events to support positive impact trading balance sheet outcomes.
• Performing Middle Office controls across daily trading activities & regulatory monitoring and check in an accurate and timely fashion.
• Timely escalation of issues to Middle Office management.
• Work with regional peers to communicate ideas and solutions to create controlled and simplified processes with minimal touch points and maximum scalability
• Maintaining, developing and improving current processes & procedures. Identify process efficiencies and opportunities to create capacity within teams.
  

Required Skills and Abilities

• Product Knowledge:Fixed Income and Derivatives products knowledgepreferred
• Communication:Excellent communication skills (verbal, written, presentation) and ability to liaise with large global multi-function departments. English Communication: (advanced to fluent verbal and written level – above TOIEC 850). Fluency in Japanese language, both written and spoken required
• Experience:Demonstrated experience of working in a Middle Office or Operations role
• Organization:Strong organization and multi-tasking skills. Flexibility to handle multiple tasks and changing priorities along with a desire to work in a fast-paced environment under tight deadlines.
• Analytical:Strong analytical and problem solving skills. Ability to research an issue across sources to identify plans to deliver. A high level of attention to detail. An ability to pick up and learn systems, trade flows and concepts quickly.
• Interpersonal:Excellent interpersonal skills to develop relationships both internally and externally to collaborate effectively. Ability to Lead and influence individuals, including those who do not directly work for you. An ability to work harmoniously with various teams and people from diverse backgrounds and nationalities.
• Technical Skills:Advanced knowledge of Excel preferred.
  

Preferred Level of Qualifications & Licenses

• Education: Undergraduate degree level
• Work Experience: Middle Office / Operations experience is strongly preferred
• JSDA Registered Representative (Internal Control Manager or Class I preferred).

Time Type:

Responsibilities:

• Assist and occasionally lead in creating, coordinating and executing effective communications programs to inform and engage employees; content includes articles, presentations, town halls, events, and intranet content.

• Support and occasionally lead initiatives in web and other external communications, adapting strategies to meet the needs of a global financial landscape.

• Create and manage bilingual content that aligns with Citi’s key messages and communication goals, ensuring clarity and effectiveness in messaging across multiple platforms.

• Coordinate and implement ongoing maintenance of intranet site, e.g., refresh content, answer questions from colleagues, work with intranet liaisons.

• Prepare and distribute internal announcements; maintain group distribution lists for various communication needs.

• Liaise with site wide committees to coordinate communications and plan events.

• Collaborate with teams across different functions and businesses to synchronize communication efforts with overarching corporate strategies, enhancing both the visibility and reputation for Citi.

• Monitor and report on web/SharePoint/EDT (E-mail Distribution Technology) analytics, using insights to guide strategic decisions and improve colleague/external engagement and user experience.

• Serve as a key resource as a core member of the Communications team, guiding our stakeholders with the right information and executing tasks with speed and excellence.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Demonstrated ability to work effectively in a team environment within a heavily matrixed organization, as well as independently when required (self starter)

• Strong communications (written, verbal and interpersonal) skills

• Native Japanese with fluent English speaking and writing skills

• Integrity, maturity, dependability, a positive professional attitude

• A team player who will implement initiatives effectively and motivate others to perform their tasks

• Excellent organizational and project management skills

• Track record of success in delivering high quality work in a fast paced and dynamic environment

• Critical competencies include oral communication, written communication, project management, relationship building, results orientation and strategic orientation

• More than 5 years of work experience in a large, matrix company is preferable.

Bachelors/University degree or equivalent experience

Time Type: