דרושים Solutions Engineer Presales Unified Communications Ip Telephony ב-Cisco ב-India, New Delhi

• Type of Hire
  External or Internal
• Job Description
  Meet the Team

  Cisco's GSP organization integrates Solution Sales, Services Sales, Service Delivery, and SP Engineering to support over 90 leading service providers. This team is at the forefront of emerging technologies like SDN, Cloud, and IoT. The focus is on pre-sales technical roles that blend technical expertise with sales experience to support major service providers and develop Cisco's strategic vision

  Your Impact

  This role focuses on crafting and suggesting solutions for Service Provider Accounts using Cisco technologies, including MPLS, Segment Routing, BNG, Routing and Switching, and Optical. It involves developing innovative, customized solutions that enhance client networks and achieve strategic goals. Additionally, the role includes interacting with clients to offer expert advice and support, acting as a trusted advisor to deliver value through Cisco solutions.

  The candidate should bring over 15 years of experience in the telecommunications industry, with a strong background in designing and implementing network solutions for service providers, utilizing Cisco technologies.

  • Develop tailored network solutions using Cisco technologies to meet specific client requirements
  • Collaborate with sales teams to create proposals that effectively communicate the value of our offerings
  • Engage with clients to understand their challenges and align solutions with their business goals
  • Provide technical expertise in MPLS Segment Routing, BNG, and Routing and Switching to support solution design
  • Maintain up-to-date knowledge of industry trends and Cisco product advancements to drive innovation

  Minimum Qualifications

  The ideal candidate should possess a Bachelor's degree in Engineering (BE) and hold Cisco certifications such as CCNA or CCIE.

  • Bachelor’s degree in engineering (BE) or a related field.
  • Cisco Certified Network Associate (CCNA) certification.
  • Cisco Certified Internetwork Expert (CCIE) certification.
  • Strong understanding of Cisco technologies and solutions.
  • Proven expertise in designing and implementing network solutions

  Preferred Qualifications

  • Ability to articulate complex technical concepts clearly and effectively to diverse audiences, including clients and internal teams
  • Demonstrated aptitude for identifying challenges and developing innovative solutions that align with client objectives.
  • Proven ability to work effectively within cross-functional teams, fostering a cooperative environment to achieve shared goals.
  • Skilled in building and maintaining strong relationships with clients, understanding their needs, and delivering exceptional service.
  • Capacity to thrive in a fast-paced, dynamic environment, and quickly adapt to emerging technologies and changing client requirements

  #WeAreCisco

  #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

  Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

  We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

, Ensure to create managed services offer. Help the partner to align GTM

• Evaluate current partner's technical readiness relative to Cisco’s technical strategy (solutions, services, product, quality of service, reputation) and identify gaps in readiness
• Provide technical direction and influence new and existing partners toward developing new Cisco solutions and services offerings.
• Work with and influence partner to develop new partner practices aligned with Cisco’s architectural plays
• Coordinate with PAM, Partner SE leader & Extended Team in structuring new partnerships

Market Analysis and Planning

• Provide strategic feedback regarding partner landscape, and technology and solution trends within a local market (strategic)

• Build the partner Technical Business Plan
• Analyze and give recommendations on partner technical needs, goals, and objectives. Involve learning partners and internal partner training to help the partner reach a higher technical sales and service capability
• Ensure partner technical resources are provided appropriate products, solutions and architecture training. Assist in training partner sales teams
• Provide positioning and real time use case development training (for partner to use with customer) to senior partner technical leadership. Focus training around architecturally positioning Cisco solutions and services
• Participate in development, measurement and management of the partner’s Technical Readiness Plan
• Apply Requirements Processes as needed for key features / product requests

• Adapt existing or develop new Cisco solutions that address a specific partner need
• Cross communicate Cisco and partner value propositions, especially between partner and Cisco field SEs
• Aggressively capture insight into strategic / high-value opportunities that the partner is pursuing and connect with Cisco field team

• Act as key contact and customer first contact point for partner technical issues within Cisco
• Educate partners and promote use of Cisco remote support model and effective use of partner and customer support tools (e.g. TAC, TSN, Partner Helpline, PDI, etc.)

• Be the technical inspiring leader
• To show the value proposition thru partner practices
• Provide feedback to Cisco business units (Products and Marketing) on features and solutions gaps in current products and coordinated solutions (Cisco / other vendors)
• Research and build collateral positioning the technical trends of the internetworking industry
• Become an expert in competitive landscape nuances in local market
• Actively participate and contribute to Cisco technical community discussions

Qualify (Partner Led)

• Assist partner in refining and researching technical requirements of an opportunity
• Provide support in customer meetings and seminars
• Assist partner in qualifying customer technical requirements

• Bachelor of Engineering degree or equivalent
• 8-11 years field technical sales experience as a Solutions Engineer or equivalent
• Advanced technical knowledge in the Networking (SDx/Wireless), Security and Cloud & Datacenter technologies.
• Demonstrated self-starter and innovator
• Validated relationship building skills
• Great teammate
• Shown ability to focus and achieve goals
• Perform daily with the highest degree of integrity

• Formulate and communicate a solution / vision
• Experience working with and handling large enterprises and public-sector customers.
• Working experience with large partnerships.

• Serving as a point of contact for technical inquiries or issues during and after the solution delivery.
• Collaborating with account managers and other teams to enhance customer satisfaction.
• Collaborate with technology experts to effectively position Cisco's security offerings
• Assisting the sales team with technical aspects during the sales cycle.
• Conducting product demonstrations, proof of concepts (POCs), and solution presentations to clients.
• Designing scalable, efficient, and cost-effective technical solutions tailored to meet client needs.
• Creating and communicating technical proposals, architecture diagrams, and solution blueprints.
• Providing technical insight into how the proposed solution addresses client challenges and business goals.
• Collaborating with cross-functional teams, including sales, product development, and marketing, to deliver solutions.
• Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs.
• Work with the GTM and Channel team for activities and events across the Globe.

• Expert knowledge and working experience in Network Security, Cloud and Endpoint Security and related technologies
• Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives. Comfortable in public speaking and addressing both internal and external executive audiences.
• Familiarity with security protocols, firewalls, VPNs, and SASE, Endpoint Security, Cloud Security, SIEM, and DLP.
• Understanding of threat intelligence and incident response processes.
• At least 8 years of experience in the IT field, with 5 years in Security Domain
• 5 years of pre-sales SE experience
• University degree in a technical field or equivalent
• Cisco CCIE or CISSP certification

• Multi-Domain knowledge and understanding of Security Frameworks
• Strong communication skills to articulate technical solutions to business and technical decision-makers
• Ability to work independently and resourcefully
• Excellent presentation skills and attention to detail
• Experience with cloud security frameworks and tools (AWS, Azure, Google Cloud)

You are a technical leader and a hands-on guide for our optical & IP solutions. In this role, you will be responsible for the design and implementation of groundbreaking, AI-ready DCI infrastructures that enable next-generation service provider networks. You will guide RFPs, proofs of concept (PoCs), and architectural designs, ensuring alignment with customer objectives and industry trends.

Minimum Qualifications –

• 10+ years of proven experience in Datacenter/Compute space in areas of optical and IP services.
• Ability to define & implement solution strategy in conjunction with product, engineering and operational teams, in response to customer requirements.
• Deep understanding of optical networking technologies along with vendors landscape,
• Define business plans to grow market share, new franchises and build solid relationships with customers, hyperscalers and internal stakeholders
• Experience of successfully selling across multiple technical & commercial levels

• Bachelor’s/master’s in engineering, Computer Science, Electronics or related field.
• 10+ years in Pre-sales or Sales Engineering roles.
• Thorough understanding of the optical networking space.
• Considerable experience in addressing RFx for Optical solutions.
• Thorough understanding of the dynamics of DCI, Metro, Core and SubSea DWDM solutions.
• Able to stitch a end to end solution for next generation converged networks of L3 to L0.
• Fair understanding of Layer 3 technologies and Management plane along with there latest developments (MPLS, RSVP, SR, SDN, NMS)
• Handson optical designing experience for Layer 0 and Layer 1 DWDM networks.
• Good competitive landscape with awareness of products and solutions of competition.
• Ability to engage technical and commercial team with customers, and good presentation skills at CXO level and larger audiences/forums.
• Prior experience with Global and/or middle east operators is preferred,
• A good great teammate with Ability to engage with internal teams of Cisco as per requirement. To be able to stitch solution along with Product line, Accounts and CX
• Self-driven with ability to work in a fast paced & dynamic environment

The India Public Sector Segment is a truly vibrant sales organization that covers the diverse set of accounts in the Government Space. This position will be based out of Delhi and will focus on a specific set of Public Sector accounts.

As part of the Public Sector System Engineering Team, you will be designing, architecting and empowering the strategy for the next generation of communications and application delivery for India’s State government departments and entities. You'll collaborate as part of a disruptive Sales engineering team. We offer exhilarating, inspiring, global, high impact, and uniquely broad opportunities for your growth.

As a Solutions Engineer you will orchestrate involvement of all technical activities and resources, holding accountabilities for all opportunities within assigned account(s) and provide architectural perspective across the Cisco product portfolio, including software and services.

• Technical sales professional serving as a Technology/Product/Solution consultant.
• Technical orchestrator for an array of Cisco resources, primary responsibility for ensuring successful completion of each pitstop from a technical perspective in the lifecycle selling motion.
• Provides technical information and design/implementation mentorship in concert with Cisco Architecture Seller team(s).
• Collaborates with the Account Manager on the customer account plan(s), jointly ensuring customer success.
• Work with internal teams to orchestrate right solutions against customer requirements with competitive positioning
• Educate customer on Cisco differentiation and establish technical leadership of Cisco as a brand.
• Field role that serves as a Technology expert across solutions preferably within a multi-domain architecture approach.
• Build relationship with Engineering Teams, field teams, architecture team, Business Units (BUs), Partners and customers.

• Bachelor of Engineering degree or equivalent
• Excellent written, verbal communication, listening skills.
• Min 10-12 years of presales experience in technical position.
• Has prior experience in solution selling around Cisco products and technology
• Highly motivated, willing to learn and demonstrate high level of adaptability towards technology shift.
• Understand the broader aspects of end to end architecture and have knowledge on one or more technology areas like Enterprise networks, Data centre or Security.
• Optimally handle objections in a customer conversation and lead with value selling.
• Technical knowledge in the Networking Solutions/SDN Architecture/Network Security /Datacenter Networking technologies.
• Strong whiteboarding/presentation skills
• Strong communication skills

• Experience working with the Public Sector customers in similar roles.
• Technical certifications in any of the areas like Networking/Security/Cloud