דרושים Sales Operations Specialist ב-Cellebrite ב-ארהב

Responsibilities:

• You do not mind a challenge or two - you are energized by challenging and diverse situations and always maintain a service-oriented approach. Understanding that no two transactions or individuals are the same, you always adapt and leverage your creative thinking to devise effective solutions. 
• Manage back-office sales process end to end (Quote to Cash).
• Order Management and Order Fulfillment: quote entry; order entry and scheduling; order control: pricing integrity, financial issues, etc.; RMAs and demo management; Pay or Return management.
• You implement Cellebrite’s policies and procedures: acting as the “gate keeper” of the company to make sure the orders and Sales Directors’ requests follow company policies and procedures and take proper steps to intervene and correct if needed.
• Execution and delivery of products to customers.
• Sales Operations: follow up on license renewal dates and manage renewals; be the Sales Director’s “right hand;” point-of-contact for customers regarding any operational/logistical issues; build and issue reports from the system to support the Sales Director’s needs.

· 2-3 years of experience as Sales Coordinator/Sales Operations

· Experienced with order management, shipment handling, and vast interface with Sales Directors and customer’s experience.

· Systems knowledge: Sales Force (or similar CRM) knowledge necessary

· Academic degree preferred but not required.

· Advanced Excel knowledge – a plus

· Adaptive Person

· Commitment & Accountability: Full ownership of the end-to-end back-office sales process. You know that the task is not complete until you have seen it through from start to finish. Additionally, you anticipate all your internal/external customer needs, being initiative-taking rather than reactive.

· Effective Multitasker: you are energized by shifting priorities; engaging multiple projects at once (no problem) without compromising details.

· You thrive and deliver in a high-pressure environment.

· This role will be supporting east coast hours .

Responsibilities:

• To increase new Business (while maintaining recurring business on high performance)
• Plan work to create sales growth, new account acquisition, continued account penetration, and maintain customer satisfaction on a long-term basis.
• Demonstrate advanced knowledge of, and management of, procurement and contracting processes.
• Develop and nurture existing and new accounts to maintain strong relationships and have a good understanding of their current and future business needs and directions
• Meet or exceed sales order booking objectives. Build and maintain a pipeline of business opportunities.
• Present at multi-levels including end users and executive management to develop opportunities and engage in face-to-face meetings with key prospects, customers, and partners.
• Maintain detailed knowledge of Cellebrite software and hardware products, training offerings, competitive products, and customer vertical industry, and have an in-depth understanding of customer goals. Ability to help customers make future solutions decisions based on product roadmaps.
• Submit accurate and detailed sales forecasts.
• Engage with sales operations, engineering, marketing, and senior management as appropriate.
• Develop and maintain detailed account plans for key customers, recommending new products and services to ensure customer satisfaction
• Exemplify professionalism at all times, and work to become a trusted advisor to customers and partners.

• 1-3 years of experience in selling SaaS/Software, Enterprise or Public Sector
• Experience in account management, deep knowledge of the customer, their business, and priorities across the organizations at multiple points.
• Demonstrated ability to communicate effectively, orally and in writing, with all levels of the organization and with external contacts. Ability to create and deliver powerful and effective presentations.
• This is a Hybrid Role, office presence is required 4 times a week in Tysons Corner, VA

Responsibilities:

• To increase new Business (while maintaining recurring business on high performance)
• Plan work to create sales growth, new account acquisition, continued account penetration, and maintain customer satisfaction on a long-term basis.
• Demonstrate advanced knowledge of, and management of, procurement and contracting processes.
• Develop and nurture existing and new accounts to maintain strong relationships and have a good understanding of their current and future business needs and directions
• Meet or exceed sales order booking objectives. Build and maintain a pipeline of business opportunities.
• Present at multi-levels including end users and executive management to develop opportunities and engage in face-to-face meetings with key prospects, customers, and partners.
• Maintain detailed knowledge of Cellebrite software and hardware products, training offerings, competitive products, and customer vertical industry, and have an in-depth understanding of customer goals. Ability to help customers make future solutions decisions based on product roadmaps.
• Submit accurate and detailed sales forecasts.
• Engage with sales operations, engineering, marketing, and senior management as appropriate.
• Develop and maintain detailed account plans for key customers, recommending new products and services to ensure customer satisfaction
• Exemplify professionalism at all times, and work to become a trusted advisor to customers and partners.

• 1-3 years of experience in selling SaaS/Software, Enterprise or Public Sector
• Experience in account management, deep knowledge of the customer, their business, and priorities across the organizations at multiple points.
• Demonstrated ability to communicate effectively, orally and in writing, with all levels of the organization and with external contacts. Ability to create and deliver powerful and effective presentations.
• This is a Hybrid Role, office presence is required 4 times a week in Tysons Corner, VA

Responsibilities:

• Partnering with sales to support new business with current and prospective customers.
• Handling of customer leads and support cases within the company SLA (service level agreement) to increase training revenue.
• Management of an assigned geographic territory which includes end-to-end support of students during standard operating hours and all aspects relating to the delivery of Cellebrite-branded training.
• Generate quotes and process sales orders following the company commercial guidelines.
• Provide effective feedback to training services management regarding process and procedures.
• Attending daily/weekly mandatory meetings to collaborate with internal stakeholders.
• Prioritization of tasks to effectively complete all required job functions.
• Continuous visibility and comprehension of your Sales Force opportunity pipeline, Forecast, and course enrollment numbers.
• Meet required quarterly MBO’s for role.
• Weekly review of territory backlog voucher report to prompt training enrollments and revenue recognition.
• Always exemplifies professionalism and works to become a trusted advisor to customers and partners.
• Occasional travel to conferences, training events or trade shows may be required.
• This is a Remote position working with clients in the US - West territory, Pacific timezone.

• 3+ years of experience in the areas of training coordination, sales operations or customer service/success.
• Proficiency in Salesforce.com
• Strong written and verbal communication skills
• High attention to detail, problem-solving ability, and a proactive approach to work.
• Project management skills with the ability to proactively assess the current state of scheduled classes and communicate with management and outside entities to ensure smooth operation and flawless delivery of training programs of instruction.
• Familiarity with traditional and modern job training methods and techniques.
• Proven ability to complete full sales and deployment cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
• Ability to build and maintain effective relationships with internal stakeholders and external vendors.
• Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint.

Responsibilities:

· Lead the monthly sales commission calculation process for the AMS and Enterprise Sales Groups

· Collaborate closely with Sales, FP&A, and Information Systems on an ongoing basis to support the accurate and timely completion of the commission process (to include intra-month checks to ensure Xactly matches CLBT’s system of record)

· Maintain an accurate and exhaustive list of special requests / ad hoc commission adjustments that arise throughout the year, and ensure their successful completion

· Administer the sales compensation plans, including the setup and ongoing maintenance of the sales commission system (currently we use Xactly)

· Continuously evaluate, identify, and drive implementation of global commission process and system improvements (working cross-functionally when needed), including researching external best practices.

· Provide support and training to sales teams on compensation plans, policies, and questions

· Ensure data hygiene by conducting regular quality control measures and data validation checks to maintain accuracy, consistency, and reliability across all datasets.

· Develop financial models and conduct analysis to evaluate proposed sales compensation plan designs and SPIF programs, and/or to evaluate the effectiveness of current compensation plan designs

· Take ownership of compensation reporting and analysis efforts as required

Requirements:

· Experience: 5+ years of relevant work experience, preference for candidates with industry experience in Enterprise Software and functional experience in Sales Compensation

· Education: BA in a quantitative intensive field (Engineering, Statistics, Finance, Math, Economics, etc.).

· High motor, self-starter, intellectually curious, embraces change and ambiguity

· Capable of working cross-functionally and collaborating effectively in a remote, global, and multi-cultural working environment.

· Ability to work under pressure as part of a Sales Organization.

· Experience with Sales commission system, and Xactly in specific – Must

· Excellent Excel skills (advanced) – Must

· Experience with SFDC CRM application – Must

· Experience with BI applications – Must. Qlik Sense/Cloud - Advantage

Responsibilities:

• You do not mind a challenge or two - you are energized by challenging and diverse situations and always maintain a service-oriented approach. Understanding that no two transactions or individuals are the same, you always adapt and leverage your creative thinking to devise effective solutions. 
• Manage back-office sales process end to end (Quote to Cash).
• Order Management and Order Fulfillment: quote entry; order entry and scheduling; order control: pricing integrity, financial issues, etc.; RMAs and demo management; Pay or Return management.
• You implement Cellebrite’s policies and procedures: acting as the “gate keeper” of the company to make sure the orders and Sales Directors’ requests follow company policies and procedures and take proper steps to intervene and correct if needed.
• Follow up on collection of past due invoices.
• Execution and delivery of products to customers.
• Sales Operations: follow up on license renewal dates and manage renewals; be the Sales Director’s “right hand;” point-of-contact for customers regarding any operational/logistical issues; build and issue reports from the system to support the Sales Director’s needs.

• 2-3 years of experience as Sales Coordinator/Sales Operations
• Experienced with order management, shipment handling, and vast interface with Sales Directors and customer’s experience.
• Systems knowledge: Sales Force (or similar CRM) knowledge necessary
• Academic degree preferred but not required.
• Advanced Excel knowledge – a plus
• Adaptive Person
• Commitment & Accountability: Full ownership of the end-to-end back-office sales process. You know that the task is not complete until you have seen it through from start to finish. Additionally, you anticipate all your internal/external customer needs, being initiative-taking rather than reactive.
• People person & collaborative: you enjoy collaborating with team members and welcome the opportunity to interact with customers.
• Effective Multitasker: you are energized by shifting priorities; engaging multiple projects at once (no problem) without compromising details.
• You thrive and deliver in a high-pressure environment.
• East Coast/Central candidates only