דרושים Lead Software Engineer Back End Cloud Operations Resilience Engineering ב-Capital One ב-United States, Richmond

Responsibilities:

• Leads a team timekeeping professional to ensure accurate records of time entry and time off

• Oversees performance of daily tasks related to updating associates’ time entries and processing of time entries.

• Ensures the inspection of automated system output for errors and makes necessary corrections to time entries in the system.

• Assists the Tier I contact center managers and representatives in handling and following up on inquiries related to time entry:

• Consults with partners on information in areas where policy, procedure or requirements are unclear

• Handles escalated telephone calls and inquiries requiring detailed knowledge about the time & labor processes

• Ensures execution of a variety of regularly scheduled and ad-hoc audits of the time data to maintain compliance with established standards.

• Ensures compliance with local, state and federal regulations related to time worked and time off.

• Assists other Capital One HR Partners as required, to resolve errors and maintain or update accurate information in the time tracking system.

• Partners with payroll system team to test and implement time and absence related system updates

• Actively manages his/her team members to monitor their performance, assists with conducting performance evaluations, identifies development needs and provides coaching as needed.

Basic Qualifications

• High School Diploma, GED, or equivalent certification

• At least 2 years of experience in operations management or experience in timecard management

• At least 2 years of experience in People Leadership

Preferred Qualifications

• Associates degree

• Process improvement experience

• 3+ years of payroll experience

• Professional certification such as FPC, CPP, or CPA

• Case management systems experience

• Demonstrated customer service skills, attention to detail, and decision making skills

• Excellent written and verbal communication skills

• Proficient in Google Suite

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

What You’ll Do:

• Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies

• Work with a team of developers with deep experience in machine learning, distributed microservices, and full stack systems

• Utilize programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Redshift and Snowflake

• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community

• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment

• Perform unit tests and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance

Qualifications:

• Bachelor’s Degree

• At least 3 years of experience in application development (Internship experience does not apply)

• At least 1 year of experience in big data technologies

Qualifications:

• 5+ years of experience in application development including Python, SQL, Scala, or Java

• 2+ years of experience with a public cloud (AWS, Microsoft Azure, Google Cloud)

• 3+ years experience with Distributed data/computing tools (MapReduce, Hadoop, Hive, EMR, Kafka, Spark, Gurobi, or MySQL)

• 2+ year experience working on real-time data and streaming applications

• 2+ years of experience with NoSQL implementation (Mongo, Cassandra)

• 2+ years of data warehousing experience (Redshift or Snowflake)

• 3+ years of experience with UNIX/Linux including basic commands and shell scripting

• 2+ years of experience with Agile engineering practices

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Senior Coordinator (Entry level)

Locations:Richmond, VA, or Plano, TX

Type:Work from Home - Refer to Work from Home Living and Technology requirements below.

M-F: 1 PM - 10 PM EST / 12 PM - 9 PM CST

General Responsibilities:

• Create positive memorable experiences with clients through day to day interactions

• Diagnoses and understands client issues in real-time and offers solutions

• Fulfills various requests related to customer accounts

• Researches and resolves a wide variety of issues and queries using independent judgment with little or no assistance

• Inputs data changes on a wide variety of accounts

• Follow direction and execute tasks efficiently following procedures and meeting regulatory and customer experience requirements

• May make effective independent decisions, when necessary

• Works with management to identify process improvements

• Contributes in project settings in a limited capacity

Work from Home Technology Requirements:

• A secure home office environment that is free from background noise and distractions

• A reliable private internet connection that isnotsupplied via cellular data or hotspot

  • A private network that is password protected where you have ownership or line of sight to every device on the network

  • Internet service must be provided by Cable or fiber Internet Service Provides (ISP)

  • Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions

  • ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred

  • To validate ISP speeds from a Chrome browser, go to, type Speed Test and run from the Google landing page

• Both Hardwire and WiFI internet connections are acceptable as long as speed and security requirements are met

Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.

Work from Home Living Requirements:

• Candidates must live within approximately 100 miles of one of the hub locations based in 23238 or 75023 and be comfortable coming in person whenever required with no less than 24 hours notice.
  

Basic qualifications:

• High School Diploma, GED, or equivalent certification

• At least 2 years experience in call center operations

Preferred Qualifications:

• Bachelor's Degree

• At least 3 years experience in call center operations

• At least 1 years experience in process management

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

What You’ll Do:

• Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company

• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community

• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment

• Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services

Basic Qualifications:

• Bachelor’s Degree

• At least 4 years of experience in software engineering (Internship experience does not apply)

• At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)

Preferred Qualifications:

• Master's Degree

• 7+ years of experience in at least one of the following: JavaScript, Java, TypeScript, SQL, Python, or Go

• 3+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service

• 4+ years of experience in open source frameworks

• 1+ years of people management experience

• 2+ years of experience in Agile practices

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

What You’ll Do:

• Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies

• Lead a team of developers with deep experience in machine learning, distributed microservices, and full stack systems

• Utilize programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Redshift and Snowflake

• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community

• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment

• Perform unit tests and conduct reviews with other team members to make sure our code is rigorously designed, elegantly coded, and effectively tuned for performance

Basic Qualifications:

• Bachelor’s Degree

• At least 6 years of experience in application development (Internship experience does not apply)

• At least 2 years of experience in big data technologies

• At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)

• At least 4 years of people management experience

Preferred Qualifications:

• Master's Degree

• 9+ years of experience in application development including Python, SQL, Scala, or Java

• 4+ years of experience with a public cloud (AWS, Microsoft Azure, Google Cloud)

• 5+ years experience with Distributed data/computing tools (MapReduce, Hadoop, Hive, EMR, Kafka, Spark, Gurobi, or MySQL)

• 4+ year experience working on real-time data and streaming applications

• 4+ years of experience with NoSQL implementation (Mongo, Cassandra)

• 4+ years of data warehousing experience (Redshift or Snowflake)

• 4+ years of experience with UNIX/Linux including basic commands and shell scripting

• 2+ years of experience with Agile engineering practices

• 6+ years of people management experience

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

What You’ll Do:

• Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies

• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community

• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment

• Utilize programming languages like Java, Python, SQL, Node, Go, and Scala, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services

Basic Qualifications:

• Bachelor’s Degree

• At least 3 years of professional software engineering experience (Internship experience does not apply)

Preferred Qualifications:

• 5+ years of experience in at least one of the following: Java, Scala, Python, Go, or Node.js

• 1+ years of experience with AWS, GCP, Azure, or another cloud service

• 3+ years of experience in open source frameworks

• 2+ years of experience in Agile practices

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

What You’ll Do:

• Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies

• Work with a team of developers with deep experience in machine learning, distributed microservices, and full stack systems

• Utilize programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Redshift and Snowflake

• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community

• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment

• Perform unit tests and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance

Basic Qualifications:

• Bachelor’s Degree

• At least 3 years of experience in application development (Internship experience does not apply)

• At least 1 year of experience in big data technologies

Preferred Qualifications:

• 5+ years of experience in application development including Python, SQL, Scala, or Java

• 2+ years of experience with a public cloud (AWS, Microsoft Azure, Google Cloud)

• 3+ years experience with Distributed data/computing tools (MapReduce, Hadoop, Hive, EMR, Kafka, Spark, Gurobi, or MySQL)

• 2+ year experience working on real-time data and streaming applications

• 2+ years of experience with Relational DBs (MySQL, Postges, SQL Server)

• 2+ years of data warehousing experience (Redshift or Snowflake)

• 3+ years of experience with UNIX/Linux including basic commands and shell scripting

• 2+ years of experience with Agile engineering practices

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.