דרושים Patient Access Intake Specialist Ii ב-Boston Scientific ב-United States, Santa Clarita

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Who You Are:

• A visionary EHS leader with a track record of driving change across complex global organizations.
• A collaborator, innovator, and strategist who sees challenges as opportunities.
• A purpose-driven professional ready to leave a legacy of impact.

Because here, your work saves lives—and your leadership shapes the future. You’ll join a company that’s committed to doing what’s right for patients, employees, and the planet. And you’ll be part of a team that’s not just talking about change—we’re making it happen.

The position requires strategic vision and hands-on implementation to build world-class EHS performance based on a strong global culture. They work closely with various functions, facilities and geographies to develop, implement and sustain EHS programs, policies and procedures that deliver the required high performance. Such strategies and programs are developed in harmony with the Companies business objectives and are aligned with its growth trajectory. The Snr. EHS Director is responsible for EHS performance at over 20 manufacturing sites and more that 120 commercial locations with a workforce of circa. 60,000. Working closely with a network of 200 EHS and Occupational Health professionals they deliver a vital two-way connection between senior leadership and site operations.

Strategic Leadership:

• Partners with key senior leadership within BSC to ensure EHS strategies are aligned with business needs and EHS challenges are communicated upwards.
• Delivers strong leadership within the EHS community across all geographical regions establishing common purpose and focus on key performance.
• Exhibits the leadership qualities of trust, integrity, courage, clear communication and loyalty in all personal actions and ensures they are fostered in the broader EHS community.
• Ensures visible and impactful EHS leadership to the broader business stakeholders.
• Understands the leadership challenges of others to facilitate the necessary partnerships for effective EHS management.
• Builds and develops an EHS staff that has the skills, competencies and abilities to meet the current and future needs of the Company at both a global and local level.

Strategy and AOP:

• Develops a Global EHS strategy that delivers the required EHS performance while supporting the company business needs.
• Ensure Global strategy is cascaded into all levels of the organization, is embedded in local strategies and monitored to ensure effective delivery.
• Create and maintain a process for local EHS issues and challenges to be communicated to Global EHS, enabling their inclusion in the global strategies where necessary.
• Achieve senior leadership agreement with the EHS strategy to drive successful outcomes.
• Envisions potential challenges 5 to 10 years out and builds protective strategies, processes and structures to protect the business and enable its continued unhindered development.

EHS Operational Excellence:

• Ensures compliance to the Global EHS policy and enhances implementation by providing core operational guidance for all the locations and regions.
• Ensures all manufacturing and Tier I Distribution locations are certified to ISO14001: Environmental Management Standard and the ISO45001: Health and Safety management standard.
• Identifies and ensures the development of Global Standards for key EHS programs, oversees their deployment and ensures verification of effectiveness.
• Delivers and maintains EHS digital platforms that enables global connectivity across all key programs, communicates real-time performance and enables early flagging of emerging challenges.
• Deliver impactful risk control and risk mitigation through structures risk analysis and problem-solving techniques.
• Ensures EHS risk-informed strategies are in place for key operational aspects, spanning Global Supply Chain, Commercial activities and Acquisitions & Integrations.

Compliance Assurance:

• Ensures the Company is aware of, and compliant to, all EHS regulatory requirements at local, regional and global level by maintaining an effective compliance assurance program.
• Delivers surveillance of pending EHS regulations, globally, regionally and locally, which enables early response. Maintains the company EHS compliant while ensuring the Company business needs are advocated for.
• Represents the Company within relevant trade associations, professional bodies and industry groupings on EHS topics relevant to the Company.

Occupational Health:

• Oversees a Global Occupational Health service that focuses on employee health, medical accommodations, return to work and employee wellness; supporting both the employee and the business.
• Ensures occupational health support services are available for all employees globally and emergency advice contacts are in place.
• Ensure the development and upskilling of the global Occupational Health Nurses is supported to maintain required competencies as new requirements emerge.

Performance:

• Establishes key EHS performance targets for Environment, Health and Safety across the entire organization that drive meaningful continuous improvement while aligned to the needs and abilities of the business, both globally and locally.
• Maintains a live tracking and reporting process for delivery of the agreed EHS performance targets with escalation and reaction mechanisms where needed.
• Ensures positive performances are recognized and celebrated.
• Establishes a positive EHS performance culture where delivery of EHS goals, both within the function and across other functions, is the norm.

Acquisitions and Integrations:

• Ensures availability and provision of EHS supports to Acquisition and Integration teams for Due Diligence, EHS Criticality assessments, gap assessments, integration plans and resourcing planning.
• Ensures acquisition Integrations are supported and actively facilitated as they adapt to the new BSC culture, programs and operational requirements.

Required Qualifications:

• Bachelor’s degree required preferably within Environmental Sciences or in an engineering discipline.
• 10+years of EH&S experience to include standard concepts, practices, and procedures within the EH&S field.
• 5+ years of people leadership experience, ability to guide, coach, direct, and develop direct reports, and drive those practices throughout their organization.
• Experience in controlling the activities and budget of one or more functional areas, divisions, product groups, projects/programs and/or operations.
• Proven ability to work through other functions and personnel to deliver on EHS goals while supporting the business locally and globally.
• Demonstrated experience collaborating with global business partners, building inclusive partnerships and valuing diversity across cultures and regions.
• Strong communication and presentation skills required, with ability to influence and drive new ideas at the executive level.
• Self-starter with high degree of latitude is required.
• This role requires travel domestic and international to BSC global locations.

Preferred Qualifications:

• MS or MBA preferred
• Global, multi-site experience is strongly preferred
• Medical Devices industry experience

Maximum Salary: $ 327800

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.

Your responsibilities will Include:

• Support detailed project planning in support of major project, product/process transfer etc.
• Co-coordinating the activities of any BSC allocated project resources.
• Support the PM to identify and manage project dependencies and critical path items while ensuring project quality and utilizing and following appropriate methodologies.
• Development of and adherence to project contract or terms and conditions.
• Liaise with project manager, other team members, and functional management as necessary and effectively communicates project expectations and deliverables to team members in a timely and clear fashion.
• Development and implementation of appropriate supporting documentation and project management tools (meeting notes, decision log, risk matrix, Terms and Conditions)
• Prepare project status updates
• Support a work environment of continuous improvement that supports BSC’s Quality Policy, Quality System and the appropriate regulations for the area they support.
• Identify and escalate unresolved obstacles to the success of the project.
• Participates in the planning, execution, and finalization of projects according to strict deadlines, within budget, and by following organized and repeatable procedures.
• Conducts project post mortems and communicates lessons learned in order to identify successful and unsuccessful project elements.
• Use critical thinking to offer new ideas and potential improvements to the project plan

Required qualifications:

• 3+ years related experience to include leading or managing projects
• 2 yrs experience in data management and technology systems implementation
• Strong data analysis skills
• Strong familiarity with Microsoft Tools and ability to learn software quickly
• Concise verbal and writing communication

Preferred qualifications:

• 3+ years medical device industry experience
• Preferred experience in process development and leading continuous improvement
• Experience in creating & facilitating communication to stakeholders
• Bachelor’s degree

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Your responsibilities will include:

• Serving as the primary resource for sales and clinical support in the areas of basic troubleshooting, programming, and patient follow-up for spinal cord stimulation products in a clinical setting.
• Educating customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all customers abreast of the latest product, therapy, technology developments and current items of interest in the industry.
• Participating in case reviews and clinical observation by working with physicians, hospital, and ambulatory surgery center staff.
• Attending cases in the operating room of hospital and surgery center accounts and performing patient follow-up to assure customer and patient success with the implanted products.

• Meeting with existing and potential clients (e.g., physicians, physician office groups at hospitals) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
• Utilizing company resources to identify potential patients and referral sources to educate them on neuromodulation and the value of pain management in treating chronic pain; this includes participating in creating community awareness events to drive patient volume.
• Developing relationships with hospital and ambulatory surgery center personnel (e.g. through conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
• Responding to customer and patient’s needs regarding products and services by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
• This position is a field-based sales position within the assigned territory. You will be in daily collaboration with other local Field Clinical Representatives, Territory Managers and the Regional Business Director in your area.

• Performing this job in a quality system environment. Failure to adequately perform tasks can result in noncompliance with governmental regulations.

Required Qualifications:

• Bachelor’s degree or an equivalent combination of education and experience.

• Minimum of two years’ work experience in a sales and/or clinical role.

Preferred Qualifications:

• Medical device sales and/or clinical education experience.
• Bachelor’s degree in Nursing, Biology, Kinesiology or other science field.

• Experience as Physical Therapy Assistant, RN, Chiropractor Assistant, Radiologic Tech or Surgical Tech or similar field.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

• Ownership of the Mechanical and Surgical Access product research and development strategy, including defining a strategic vision for next generation systems based on patient and clinician needs, technology advancements and business opportunities.
• Drives functional excellence globally for the team that researches and develops new and sustaining products, projects, and technologies. Sets best practices and functional/technical direction for the job function across the organization.
• Oversees the development and integration of complex Class III implantable and non-implantable medical devices, learning from post-market experiences to inform future products.
• In cooperation with Marketing, leads efforts to identify and discover new product opportunities, strategies and target markets that are consistent with the company's objectives and strategic plan related to mechanical design and surgical access for Neuromodulation products. Develops good understanding of user expectations and important product features.
• Plans, budgets, and executes all milestones of medical device development according to SOPs, international standards, regulations and business expectations.
• Identifies technologies and develops intellectual property critical to future business growth.
• Active participant in the due diligence process of acquisitions.
• Excellent people leader that inspires others, promotes change, develops and cares for team members, and drives high engagement and motivation towards ambitious goals.
• Builds and manages effective global teams that work cross functionally.
• Leads change and champions improvement efforts.
• Communicates effectively at all levels of the organization, including internal corporate messaging, ongoing development and project status, and scientific progress to stakeholders inside and outside the company.
• Establishes extensive internal contacts across BSC and external contacts with physicians, key opinion leaders, and/or industry specialists. In particular, forms good relationships with all departments participating in the development portfolio.
• Uses business and industry expertise to anticipate and react to industry developments, identifying opportunities and programs for BSC growth.
• Collaboratively contributes to defining short and long term Neuromodulation divisional strategy.

• Bachelor's degree in Mechanical or Biomedical Engineering or an associated discipline
• Minimum of ten years of R&D and project management experience in medical device environment with management responsibility
• Expertise in all phases of research and development of medical devices and/or surgical tools/procedures (from inception to manufacture transfer and integration of real world experience)
• Organizational depth and diversity of experience with a working knowledge of new product realization and strategic thinking. Successful track record of taking a product from concept to commercialization
• Significant functional, technical, and industry knowledge to anticipate developments and identify opportunities for innovation
• Ability to travel 20% of time

• Strong experience with Class III implantable devices
• Strong experience in related fields, including spine, pain management, robotic surgery, or neurosurgery
• Skilled leading global teams in product development and problem solving in the medical device space
• Proficient in forming, leading, and driving discussions with multiple stakeholders/audiences
• A self-initiator with a strong business acumen
• Excellent communication and presentation skills

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Your responsibilities will include:

• Follow up on prior authorization requests to health plans to ensure receipt and proper review for medical necessity.
• Apply pressure on health plans that refuse to review based on negative or absent coverage policy for Intracept.
• Accurately identify payer denial reasons and develop an action plan for appeal.
• Draft letters for appeal, external review, and administrative law judge hearings.
• Monitor and re-engage payer until final determination is made – ensuring each available level of appeal is used and all appeal rights are exhausted.
• Participate in administrative law judge hearings via phone, presenting on behalf of the Medicare Advantage patient.
• Submit prior authorization requests to health plan as needed to assist the team achieving identified goals and objectives.
• Draft all case related communication to physicians, patients and payers in a clear and concise manner.
• Document all case activity and correspondence for cases in a timely and accurate manner to provide chronological details of case progress.
• Confirm accuracy of authorization approval details, ensuring all codes are captured and authorization is within approved timeframes prior to surgery.
• Manage and monitor payer trends as it relates to approvals/denials and communicate trends to the team.
• Clearly communicate with internal and external customers regarding patient access to Intracept Procedure, including but not limited to (case status, needed information, TM involvement, reporting etc.).
• Act as a resource for fellow team members and new employees.
• Prioritize tasks according to urgency:
  • Expected Total case volume 140-160

Required qualifications:

• 2+ years of experience in a pain management or spine prior authorization role. Experience must include:
  • Reviewing clinical records and extracting key information to support medical necessity
  • Submitting prior authorization requests for medical procedures
  • Interpreting procedure denials and drafting appeals
  • Understanding and leveraging payer coverage criteria to ensure positive outcomes
• 2+ years of experience utilizing software systems to perform tasks
• Travel < 5%
• 40-hour work week
• Ability to sit/stand at a workstation 8 hours per day
• High school diploma

Preferred qualifications:

• Neuromodulation/Basivertebral nerve ablation experience
• Ability to communicate clearly and assertively with payers
• Strong written and verbal communication skills
• Software experience, i.e. EMR, payer portals, Microsoft Office, Salesforce

Maximum Salary: $73,000

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Shift Hours:5:30 am-5:00 pm PST

Your responsibilities will include:

• Managing a pipeline of candidates through daily outbound calls to connect, educate and nurture patients through all stages required prior to procedure.
• Update CRM systems by entering in candidate information received via phone, website, care cards, local therapy awareness events as well as from physician offices and hospitals.
• Articulate our products clearly and concisely over the phone and adapt conversations based on the needs of the patient.
• Answer patient questions, handling objections and sending additional information, if needed.
• Meet daily performance metric requirements to achieve quarterly goals.
• Remain knowledgeable on our products, therapy indications, competitors, and clinical studies.
• Maintain regular communications with your local field sales team to stay up to date on regional market updates and identify sales opportunities.
• Proper utilization of sales procurement software as well as performance improvement tools and knowledge management systems.
• Position may require travel to meet with local sales reps, physicians, and customer staff.
• Perform other duties as assigned, including special projects.

Required qualifications:

• 0-1 Years with High School Diploma and/or
• Equivalent experience, training , or apprenticeships
• Strong analytic, problem-solving, and critical thinking skills as well as excellent verbal and written communication
• Ability to work independently and effectively within a team
• Good organizational skills and the ability to multitask
• Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge
• Ability to work in a fast-paced environment and be motivated in a metric/goals-based setting
• Experience using CRMs
• Demonstrates strong active listening skills to understand patient needs and respond appropriately
• Ability to engage in an empathetic and understanding manner
• Provides support to sales representatives, ensuring seamless execution of patient engagements

Preferred Qualifications:

• Bachelor’s Degree
• Salesforce experience

Maximum Salary: $ 73008

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.