דרושים Fellow Product Manager ב-Boston Scientific ב-United States, Santa Clarita

Your responsibilities will include:

• Partner with Neuromodulation Strategic Talent Management Leader and HR Business Partners to support divisional organizational effectiveness initiatives.
• Leverage existing processes and resources to develop a consistent framework to build high performing teams.
• Facilitate team sessions to clarify roles and responsibilities, mission, vision, and team norms.
• Incorporate tools and resources to build accountability and trust, improve decision making and encourage collaboration to strengthen high performing teams.
• Perform needs assessments to determine best approach for solutioning.
• Measure effectiveness and show return on investment with initiatives.
• Establish and cultivate internal relationships with key stakeholders, such as HR Centers of Excellence, HR Business Partners, and HR Operations, to drive consistency and execute initiatives that support the business.
• Ensure services are delivered in compliance with corporate policies, procedures, and applicable laws.

Required qualifications:

• Bachelor's degree plus 10 or more years of related work experience or an equivalent combination of education and work experience.
• Experience in employee development and leadership development programs.
• Instructional and/or program design experience.
• At least 5 years facilitation experience; Insights certification a plus.
• Ability to flex facilitation style for various cultural norms and seniority levels.
• Exceptional interpersonal skills, executive presence, and emotional intelligence.
• Customer-focused attitude, with high-level of professionalism and discretion.
• Ability to influence at all levels in the organization and success in working in a matrixed organization.
• Organizes and prioritizes own work. Ability to manage multiple projects and activities while delivering results.
• Skilled in the use of Microsoft Windows applications: Word, PowerPoint, and Excel (ability to merge data, and create tables and graphs).
• Must work at least 3-days per week or more at the BSC Valencia, CA location.

Preferred qualifications:

• Advanced degree in OD or other related fields.
• 3+ years of professional coaching with successful engagements.
• Change management certification.
• Experience with culture change and engagement strategies.

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Your Responsibilities will Include:

• Assess and analyze HCP requirements and training needs for Fellows in the local geographical market.
• Align organizational objectives and initiatives with those of each Fellows academic program.
• Coordinate educational content and training aligned to franchise priorities, through participation in local in-service presentations, hands-on skills training, conference workshops, Boston Scientific-hosted programs, and third-party grant-supported programs with a hands-on skills training component.
• Identify key opinion leaders (KOLs), including emerging leaders, expert speakers, and well-known academicians, to deliver the defined curriculum and provide technical and clinical insights with real-world applications.
• Develop the approach, scope, and methodology of training to maximize impact by determining the target audience, time, location requirements, and other applicable factors.
• Assist with and support in-person and virtual national EP Fellows programs across the AFS & CRMDx portfolio.
• Conduct post-program evaluations of content and faculty, remain aware of changes that may impact training requirements, and implement changes/improvements to training protocols and materials accordingly.
• Develop relationships with HCPs and AFS & CRMDx field personnel, including the Fellow Advisors, through scheduled meetings and other interactions.
• Effectively execute educational activities of major significance to the organization and represent Boston Scientific Professional Education as the local point of contact for EP Fellows Education.
• Effectively align with the internal Professional Education stakeholders and understand the interdependencies across the functional teams.
  

Required Qualifications:

• Minimum bachelor’s degree.
• Minimum of 3+ years of field sales/clinical experience in Electrophysiology.
• Experience working with academic institutions with Fellows programs.
• Strong understanding of electrophysiology principles, procedures, and current technologies.
• Appetite for continuous innovation and learning.
• Ability to develop and maintain relationships with physician customers and sales teams.
• Works independently, receiving guidance on complex and unprecedented problems.
• Strong communicator and collaborator.
• Ability to develop new processes and adjust practices as needed to meet business or team needs.
• Ability to travel up to 75% and work from a remote home office.

Preferred Qualifications:

• Background in nursing, biomedical, or related field.
• Master’s degree preferred.
• Previous experience supporting systematic training in a field/lab-based setting.
• Strong project management and organizational skills; detail-oriented and methodical.
• Proficient in the use of Microsoft Office Suite, particularly PowerPoint and Excel.
• Ability to lift and transport supplies and equipment.

Maximum Salary: $ 197000

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.

Your responsibilities will include:

• Strategic roadmapping: Maintain and deliver a comprehensive data product roadmap that outlines the vision, goals, and strategic direction for data management and analytics products. Continuously update the roadmap based on evolving business needs, technological advancements, and market trends. Manage prioritization of analytics needs across the business and help articulate business value.

• Business acumen: Collaborate with stakeholders to identify and understand business needs for data, translate them into use cases, and prioritize a plan based on strategic goals and value. Define key metrics and KPIs to measure performance and health of the business.

• Data and process acumen: Help streamline data flows to create a single source of truth for data. Bring knowledge of the business, process flow, and context to data, while understanding the technical aspects of all source systems (internal and external). Troubleshoot data flow discrepancies and accuracy issues, and help problem solve data opportunities.

• Governance: Lead the community of data experts within the division and enforce data governance policies to ensure data quality. Optimize the intake process, develop and maintain standardized reporting frameworks, create and manage the data dictionary, and build a comprehensive data/KPI lexicon to align stakeholders on terminology. Rationalize analytics assets and reports, measure usage, and eliminate unused reports.

• Technology and reporting innovation: Harness existing reporting and visualization tools to craft intuitive analytical reports and insights for field personnel and leadership. Lead the development and implementation of innovative reporting tools and technologies by working closely with data engineering and analytics teams, representing the voice of the business.

• Digital capabilities and automation: Leverage digital tools and platforms to automate and streamline processes. Implement and manage sales enablement technologies to improve efficiency and productivity. Help shape enterprise systems strategy and integrate new digital, AI, and generative AI tools into the existing technology stack.

• Process improvement: Identify and implement process improvements to create efficiencies for both field sales and commercial back-office functions. Work with cross-functional teams to align processes and ensure consistency. Develop and document standard operating procedures (SOPs), data definitions, and process maps where applicable.

• Project management and communication: Exhibit outstanding project management capabilities, ensuring projects are delivered on time and within scope. Communicate effectively with stakeholders and leaders, providing clear updates on status, risks, and timelines. Liaise with IT partners on key projects to ensure quality products are delivered on time and as expected.

• Operational excellence: Display a sense of urgency in responding to requests by providing timely, accurate, and efficient support for our team and stakeholders. Demonstrate a high level of responsiveness and dedication to the collective success of the team.

Required qualifications:

• Bachelor’s degree in business, finance, marketing, data analytics, or a related field

• 5 years of experience in revenue operations, sales operations, sales enablement, commercial IT, or a related function

• Minimum of 3 years of experience as a data analyst or in a similar role, with experience in data tools such as SQL, Python, VBA, SAS, Tableau Prep, Alteryx, cloud environments (AWS, Snowflake), and modern data architecture principles

• 2+ years of experience with analytical visualization tools such as Tableau, QlikView, or others

• Expert-level experience with back-office applications, including Excel and MS Access

• Strong understanding of enterprise platforms (SAP, Anaplan, Model N, Conga) and CRM capabilities (SFDC)

• Excellent interpersonal skills and strong written and verbal communication skills to work with individuals at all levels of the organization and articulate data strategies to technical and non-technical audiences

• Proven track record of managing the lifecycle of complex data-driven products or solutions

• Demonstrated ability to translate business needs into scalable data solutions

• Deep understanding of industry trends, market needs, and the competitive landscape in data and analytics

• Experience building a product roadmap, prioritizing features, and driving alignment across cross-functional teams while influencing without authority

• Ability to own and manage projects end-to-end

• Desire to work in a fast-paced, collaborative, cross-functional environment

• Ability to travel up to 20% domestically

Preferred qualifications:

• Commercial back-office experience in the medical device or life sciences industry

• Knowledge of Boston Scientific commercial systems and processes

• Prior experience implementing data-driven AI or generative AI use cases and other commercial digital platforms

• Experience applying statistical modeling and predictive analytics to solve business problems

• Proven expert-level analytical and problem-solving experience

• Prior experience in process mapping and documentation

• Proven experience influencing change

Maximum Salary: $ 197000

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.

Your responsibilities will include:

• Serving as the primary resource for sales and clinical support in the areas of basic troubleshooting, programming, and patient follow-up for spinal cord stimulation products in a clinical setting.
• Educating customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all customers abreast of the latest product, therapy, technology developments and current items of interest in the industry.
• Participating in case reviews and clinical observation by working with physicians, hospital, and ambulatory surgery center staff.
• Attending cases in the operating room of hospital and surgery center accounts and performing patient follow-up to assure customer and patient success with the implanted products.

• Meeting with existing and potential clients (e.g., physicians, physician office groups at hospitals) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
• Utilizing company resources to identify potential patients and referral sources to educate them on neuromodulation and the value of pain management in treating chronic pain; this includes participating in creating community awareness events to drive patient volume.
• Developing relationships with hospital and ambulatory surgery center personnel (e.g. through conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
• Responding to customer and patient’s needs regarding products and services by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
• This position is a field-based sales position within the assigned territory. You will be in daily collaboration with other local Field Clinical Representatives, Territory Managers and the Regional Business Director in your area.

• Performing this job in a quality system environment. Failure to adequately perform tasks can result in noncompliance with governmental regulations.

Required Qualifications:

• Bachelor’s degree or an equivalent combination of education and experience.

• Minimum of two years’ work experience in a sales and/or clinical role.

Preferred Qualifications:

• Medical device sales and/or clinical education experience.
• Bachelor’s degree in Nursing, Biology, Kinesiology or other science field.

• Experience as Physical Therapy Assistant, RN, Chiropractor Assistant, Radiologic Tech or Surgical Tech or similar field.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Key Responsibilities:

• Serve as the primary owner and administrator of the division’s Learning Management System (LMS) and related learning technologies.
• Partner with subject matter experts to design engaging, learner-centered training content using instructional design models (ADDIE, SAM).
• Develops eLearning content using industry standard tools (e.g. Articulate Storyline, Articulate Rise) focused on learner engagement and measurable impact.
• Creates job aids, reference guides, videos and simulations to support on-the-job application and reinforcement of learning.
• Maintains brand, style and compliance standards across all learning assets.
• Manages learning projects to ensure they meet the project, budget and timeline requirements.
• Manage system configuration, user management, reporting and data integrity to ensure accurate training records.
• Collaborate with IT, HR and enterprise learning teams to maintain system security, compliance and integration with other platforms.
• Evaluate and recommend new learning technologies that enhance learning delivery, interactivity and performance measurement.
• Assesses training needs by evaluating sales force knowledge, skills and abilities (KSAs) related to new business development tools. Identifies gaps and recommends solutions to ensure effective and efficient utilization of learning technologies.
• Conducts ride along visits with field personnel to better understand best practices and ensure adoption of business development tools.
• Supports and monitors projects with division-wide impact and ensures systems align with long-term business objectives.
• Participates in the selection of software to meet business requirements.
• Builds strong partnerships with sales training, marketing and commercial excellence teams to align learning programs with strategic priorities.
• Attends professional conferences to build networks of contacts, advance technical knowledge, and ensure professional expertise is maintained.

Required Qualifications:

• Bachelor's Degree in Education, Instructional Design, Education Technology or related field. Master’s degree preferred.
• 5+ years’ experience in instructional design and learning system administration, preferably in the medical device or healthcare environment.
• Proficiency with LMS administration and eLearning authoring tools (e.g. Articulate, Storyline, Articulate Rise, Camtasia, Adobe Captivate).
• Demonstrated expertise in instructional design and eLearning development supported by a portfolio of work samples showcasing design, process and multimedia assets with final deliverables (e.g. eLearning modules, simulations, job aids, videos).
• Strong understanding of adult learning theory, instructional design models and eLearning best practices.
• Proven ability to manage multiple projects in a fast-paced environment.
• Excellent communication and collaboration skills.

Maximum Salary: $ 197000

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.

Your responsibilities will include:

• Follow up on prior authorization requests to health plans to ensure receipt and proper review for medical necessity.
• Apply pressure on health plans that refuse to review based on negative or absent coverage policy for Intracept.
• Accurately identify payer denial reasons and develop an action plan for appeal.
• Draft letters for appeal, external review, and administrative law judge hearings.
• Monitor and re-engage payer until final determination is made – ensuring each available level of appeal is used and all appeal rights are exhausted.
• Participate in administrative law judge hearings via phone, presenting on behalf of the Medicare Advantage patient.
• Submit prior authorization requests to health plan as needed to assist the team achieving identified goals and objectives.
• Draft all case related communication to physicians, patients and payers in a clear and concise manner.
• Document all case activity and correspondence for cases in a timely and accurate manner to provide chronological details of case progress.
• Confirm accuracy of authorization approval details, ensuring all codes are captured and authorization is within approved timeframes prior to surgery.
• Manage and monitor payer trends as it relates to approvals/denials and communicate trends to the team.
• Clearly communicate with internal and external customers regarding patient access to Intracept Procedure, including but not limited to (case status, needed information, TM involvement, reporting etc.).
• Act as a resource for fellow team members and new employees.
• Prioritize tasks according to urgency:
  • Expected Total case volume 140-160

Required qualifications:

• 2+ years of experience in a pain management or spine prior authorization role. Experience must include:
  • Reviewing clinical records and extracting key information to support medical necessity
  • Submitting prior authorization requests for medical procedures
  • Interpreting procedure denials and drafting appeals
  • Understanding and leveraging payer coverage criteria to ensure positive outcomes
• 2+ years of experience utilizing software systems to perform tasks
• Travel < 5%
• 40-hour work week
• Ability to sit/stand at a workstation 8 hours per day
• High school diploma

Preferred qualifications:

• Neuromodulation/Basivertebral nerve ablation experience
• Ability to communicate clearly and assertively with payers
• Strong written and verbal communication skills
• Software experience, i.e. EMR, payer portals, Microsoft Office, Salesforce

Maximum Salary: $73,000

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.