דרושים Crm Account Manager - Louis ב-Boston Scientific ב-United States, Louisville

Your responsibilities will include:

• Responsible for launching new system placements which include but are not limited to hardware, catheters and software.
• Assess and identify training needs and gaps and provide coaching and development for direct reports. Conducts final assessment for certification of new mapping specialists.
• Resolves scheduling conflicts that require resources outside the region/area. Provides clinical support and education to local Ep Clinicals as needed by supporting mapping procedures, basic troubleshooting, and clinical trials.
• Launching new technologies and increasing efficiencies of current customers by monitoring and improving mapping utilization and outcomes.
• Collaborates with EP Business Development Manager to ensure clinical team goals, objectives and support are aligned with the regional sales strategy.
• Communicates regularly with direct reports, EP Business Development Manager, EP Sales Reps, Rhythm Regional Managers, peers, and Area Sales Director regarding clinical activities and changes in the marketplace. Fosters collaboration and best practice sharing at a national level.
• Oversees travel expenses for Mapping team members including the timely review and approval of expense reports.
• Responsible for carrying out company policies with sincerity and integrity. Ensures mapping team compliance with company policies, procedures, and administrative responsibilities.
• Responds to customer needs related to products and services by developing creative and feasible solutions or working with other related personnel (e.g., EP Business Development Managers, EP Sales Reps, Clinical
• Research, Marketing, Technical Support, etc.) to develop optimal solutions.
• Provides ongoing training and development of EP clinical team members and facilitates and manages company-sponsored training and events.
• Performs progressive reviews during regular field visits and formally during corporate mid-year and annual performance review process.
• Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
• Establishes and promotes a work environment that supports the Quality Policy and Quality System.
• May lead a group or team of employees in the achievement of organizational goals. Guide, coach, direct, and develop direct reports, and if applicable, drive those practices throughout their organization.
• Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.
• May direct and control the activities and budget of one or more functional areas, divisions, product groups, projects/programs and/or operations.
• Monitor and ensure compliance with company policies and procedures (e.g. federal/country and regulatory requirements).

Required qualifications:

• Minimum of a bachelor’s degree
• Minimum of 7 years of related work experience or an equivalent combination of education and work experience.
• Strong business acumen and strategic problem-solving skills.
• Ability to interact effectively with internal and external customers (including all BSC divisions).

Preferred qualifications:

• Knowledge of local EP customer base preferred.
• EP certification and demonstrated aptitude in Electrophysiology therapy knowledge for implants and device support.
• Demonstrated leadership/credibility within local team.
• Ability to manage conflict effectively and effect change.
• Strong oral and written communication skills.
• Strong project management experience.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

About the role

This position is to be based in Paris, Île-de-France and Hauts-de-France.

Availability to travel within the assigned territory required for at least 60-65%.

Your responsibilities will include:

Therapy Development & Strategic Support

• Serve as the clinical expert for Watchman therapy during procedures.

• Deliver in-depth product and procedure training to medical staff and internal sales teams.

• Build and grow referral networks to drive patient flow.

• Support strategic partnerships and collaborate with KOLs to develop Watchman-specific advocates.

Account & Territory Planning

• Contribute to segmentation and targeting using market data and account behavior.

• Validate account nominations and ensure business cases align with therapy value and pricing integrity.

• Collaborate with the New Cardiology Account Manager (NCAM) to identify Watchman opportunities that support core business growth.

Sales Execution

• Support sales engagements and proctoring activities in collaboration with the Account Manager.

• Achieve Watchman sales targets and contribute to core product sales via pull-through strategies.

• Provide input on tenders, commercial offers, and technical documentation.

Training & Clinical Support

• Plan and deliver structured training programs and in-procedure support.

• Ensure safe and compliant use of the Watchman device.

• Manage inventory, complaints, and cath lab logistics related to therapy support.

Reporting & Collaboration

• Prepare quarterly business reviews (QBRs) and weekly planning (WAP/WAR).

• Maintain communication with Cluster Therapy Lead and Account Managers.

• Use internal tools and systems to track activities and ensure compliance.

What are we looking for in you:

• Clinical Expertise: Deep understanding of cardiac procedures and the Watchman therapy.

• Strategic Thinking: Ability to align clinical and commercial goals.

• Team Collaboration: Strong coordination with sales, marketing, and clinical teams.

• Influence & Communication: Confidently engage with healthcare professionals and stakeholders.

• Problem Solving: Ability to offer tailored clinical solutions in complex environments.

Quality & Compliance

• Act as a key interface for quality-related matters.

• Ensure proper handling of documentation, complaints, and product safety.

• Champion regulatory, ethical, and quality standards internally and externally.

Success Indicators

• Acts as a leader during procedures to ensure clinical success.

• Builds trusted relationships with clinical teams and KOLs.

• Balances sales goals with long-term therapy value and compliance.

• Demonstrates strategic use of internal resources for training, support, and education.

Qualifications & Experience

• Proven experience in medical device, cardiology, or structural heart therapy.

• Strong understanding of clinical environments (Cath Lab, EP, Interventional Cardiology).

• Demonstrated ability to train and support healthcare professionals.

• Strategic account development and/or sales collaboration experience.

What we can offer to you:

• Experience in a groundbreaking multinational company with attractive benefits.

• Upskilling.

• Healthy competition.

• Mentoring.

• A company with a purposeful mission.

About the role:

At Boston Scientific, our products and technologies are used to diagnose or treat a wide range of medical conditions. In Cardiac Rhythm Management (CRM), we offer solutions for treating irregular heart rhythms and heart failure and protecting against sudden cardiac arrest. In this role, you will sell and promote company products in the Rhythm Management division and partner closely with colleagues to focus on growing existing accounts and building key relationships in your assigned territory.

Your responsibilities will include:

• Sell products by scheduling sales calls to meet with current and potential customers to fulfill the company's revenue and unit growth objectives on a monthly/quarterly/annual basis.
• Execute on sales strategies that are relevant to appropriate hospital personnel and physicians in the assigned territory.
• Help to identify and determine the needs, goals, product usage, and types of cases handled by specific customers by meeting with and asking in-depth questions of physicians and other hospital personnel to learn which Boston Scientific products can best address their specific needs.
• Respond to customer needs and complaints regarding products and services by developing creative and feasible solutions or work with other related personnel (e.g., clinical research, pricing, and/or marketing) to develop optimal solutions.
• Develop relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences) to make new contacts in other hospital departments and identify key purchasing decision-makers to facilitate future sales.
• Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to secure purchasing commitments, often with the help of incentive programs and services made available to the account being developed.
• Provide input into recommendations for territory resources for clinical support in the areas of device implant coverage, basic troubleshooting, programming, and patient follow-up of company products.
• Attend device implants in the labs and operating room of hospital accounts and perform patient follow-up to assure customer and patient success with the implanted products.

Required Qualifications

• Bachelor's degree or equivalent field clinical/sales experience.
• Minimum of 3 years’ experience in clinical or sales experience in a medical device or pharmaceutical field sales organization
• Must have technical aptitude; be able to discuss & explain complex technical product information.
• Must be able to be on a rotational call on a 24/7/365 basis with a sales team
• Must be able to work flexible hours, and complete an extensive training program

Preferred Qualifications

• Master's Degree, MBA.
• Structural Heart, Interventional Cardiology, Electrophysiology, or related industry experience.
• Experience with implantation in cardiovascular and/or medical device.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

– The purpose of this job posting is to create a
talent databasefor future vacancies within our organization.

Please note that this posting isdirectly associated with a specific job opening at the time being.

in the area of Milan, on a remote-based schedule.

The selected candidate will be working in obtaining information needed to prepare in-house training programs, training materials, develop course content, determine methodology and coordinate the development of training aids. They will conduct training sessions and develop criteria for evaluating effectiveness of training activities. On the other hand, they will be continuously revising lesson plans to meet new training requirements and to keep technical information up to date.

In this role you will be responsible to:

• Manage customer education programs through implementation of strategy, delivery of objectives and execution of logistics while effectively working with stakeholders.
• Develop and maintain strong relationships with key customers, internal and external, serving as a liaison between key educational opinion leaders and Boston Scientific programs.
• Identify, partner with and manage appropriate resources (i.e. vendor relationships, other internal departments etc.) to ensure that meetings/events meet objectives.
• Evaluate program impact, reassess objectives and outcomes, and plan for continuous improvement.
• Create a professional development plan with the partnership of direct supervisor.
• Act as scientific and clinical partner to Boston Scientific customers.
• Define clinical research areas of priorities and participate in the execution of local research projects.
• Act as the Therapy expert for Chronic Pain and Movement Disorders disease with presentations/discussions in Boston Scientific educational activities to expand use of actual and new indications.
• Provide advanced technical troubleshooting to support Boston Scientific customers.
• Lead training of new platforms, products and solutions to customers and internal sales force.

What are we looking for in you:

• A candidate with around 2-3 years’ experience in the medical field, therapy expansion/therapy development (in scientific and clinical area) and project management
• Background studies in Healthcare Management, Engineering or Neuroscience - any PhD in Neuroscience will be considered a plus
• Previous knowledge or experience in the Neuromodulation or Pain Management or Movement Disorders sector will be considered a plus
• Fluent English knowledge, in order to collaborate with a wide range of stakeholders (B2 level or higher)
• Problem solving mindset
• Planning and organization skills, in order to meet with the management of both internal and external customers’ needs
• Flexibility in time management, as the selected candidate will be required to travel (> 50% of the time)
• Decision-making experience, related to business relationships and project management: clear communication skills when it comes to relate with customers
• Teamwork predisposition: collaborating with different partners and participating in the development of junior colleagues by mentoring.

What will we offer to you:

• Permanent contract.
• Working in an international environment.
• Inspirational colleagues & culture.
• Attractive benefits.
• Company with a purposeful mission.