Team Lead Outbound Operations jobs at Boston Scientific in Netherlands

Your responsibilities will include:

• Interpret and apply relevant cybersecurity standards and regulations (e.g., FDA/CMDE/MDCG Cybersecurity Guidance, IEC 62443, ISO 14971, HIPAA, GDPR) to ensure product compliance.
• Stay current with emerging regulations and standards related to medical device security (e.g., FDA Premarket Guidance, Post-market Cybersecurity Guidance).
• Collaborate with product development teams to embed security controls throughout the design, development, and maintenance phases.

• Self-motivated with a passion for solving problems and a bias for action.

• Ensure that medical device security engineering activities and deliverables (e.g., threat models, security risk assessments, security requirements, security test plans/protocols/reports, SBOM, post-market vulnerability management plans and reports, and cybersecurity labeling) comply with Boston Scientific's global quality system requirements and procedures.
• Collaborate with team on product security needs and requirements; review product security architectures and design specifications.
• Collaborate in planning of software verification and validation strategies.
• Review vulnerability assessments, fuzzing and penetration testing to identify and mitigate risks.
• Ensure continued consistent best practices and processes for secure coding, configuration management, and patching.
• Develop and implement risk mitigation strategies and maintain risk management documentation consistent across the ICTx portfolio.
• Oversee and enhance incident response plans and processes, ensuring rapid and effective resolution of security incidents.
• Drive continuous improvement of vulnerability management, including the evaluation and deployment of necessary patches or updates.
• Work closely with internal stakeholders (Software Development, R&D, Regulatory, IT, etc.) to align on security goals and requirements.
• Participate in internal and external audits, and address findings related to cybersecurity design and risk management processes.

What we’re looking for in you:

Required qualifications

• Bachelor’s degree in Cybersecurity, Computer Science, Computer Engineering, or a related field and 5+ years of experience in cybersecurity engineering, with a focus on product development and risk management or Master’s degree in Cybersecurity, Computer Science, Computer Engineering, or a related field and 3+ years of experience in cybersecurity engineering, with a focus on product development and risk management
• Proven experience leading security design and architecture reviews for complex, embedded medical devices or similar technologies.
• Demonstrated track record of creating and executing security risk assessments and mitigation strategies.
• In-depth understanding of cybersecurity frameworks (e.g., NIST Cybersecurity Framework).
• Understanding of privacy regulations (HIPAA, GDPR) and their intersection with medical device cybersecurity.
• Strong leadership, decision-making, and team-building capabilities.
• Excellent written and verbal communication skills for interfacing with technical teams, stakeholders, and executive leadership.
• Ability to work collaboratively across multidisciplinary teams, bridging gaps between technical, regulatory, and business functions.

Preferred qualifications

• 5+ years of experience working in the medical device industry or a similarly regulated environment; security architecture or medical device administration experience in healthcare settings is also a plus.
• Hands-on experience with secure coding practices, vulnerability scanning tools, fuzzing, and penetration testing methodologies.
• Knowledge of embedded systems security, wireless communications, network protocols, and PKI.
• Familiarity with FDA regulations and guidance documents for medical devices (e.g., 21 CFR Part 820).
• Working knowledge of SW96/TIR57/TIR97, IEC 62304 (software lifecycle), IEC 60601 (electrical safety), and ISO 14971 (risk management).
• Experience supporting VA Handbook 6500 compliance and ISO/IEC 27001 certification.
• Relevant certifications (e.g., GIAC, OffSec, CISSP, CISM, CRISC) are a plus.

Maximum Salary: $ 156900

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.

Within our Supply Chain Operations team, we now have the following job opportunity: Education Specialist Operations. This job will be based in Kerkrade, the Netherlands.

About the role:
As Education Specialist Operations you are responsible for the development and sustainable roll out of our lifetime learning programs within Operations. You define and implement our training strategy and via continuous improvement ensure this aligns with our current and future organizational needs. You will work closely with regional educational centers to develop and implement educational programs which will contribute to knowledge and skills enhancements for our Operations colleagues. You will manage the Kerkrade DL training team, including training coordinators, and actively coach and support our trainers who make sure employees apply the required knowledge, skills and behaviours in their daily routines.

Your professional education expertise and contributions will support our strategic directions on our journey for operational excellence in everything we do. Next to these core activities you will also be our Curriculum Manager for both our Learning Management Systems (LMS) and our Training Record Systems (TRS).
You partner with all managerial levels and colleagues to provide learning support, coaching and evaluate learning effectiveness. You keep up to date with latest learning trends and are consulted as subject matter expert on a broad range of learning topics.
You'll be thinking outside the box and offer creative yet efficient and effective training solutions.

Your responsibilities also include:

• Organize and sustain lifetime learning activities, including on boarding of new learners and interacting closely with education centers as our first point of contact.
• Coach and support individual learners, instructors and their supervisors on how to translate the learning into practice.
• Maintaining all required learning activities for the entire facility on our TRS/LMS systems. Acting a subject matter expert during our internal and external quality audits as it relates to training compliance.

The Education Specialist Operations reports to the Manager Operations.
You will find an open and supportive working culture where your time is valued, and your contributions recognized.

What we are looking for:

• You hold a Bachelor’s degree in the field of Education/Learning or relevant work experience
• You have at least 5 years’ experience in the field of Education/Learning within a complex, international business environment
• You thrive in a Warehouse team environment whilst at the same time have the personality to collaborate with multifunctional teams
• You have demonstrated success with delivering training programs and coaching learners on its application in daily work
• You have a continuous process improvement mentality, you can identify improvement opportunities and act upon them
• You have excellent organization skills; you can lead and coach a diverse group of colleagues
• You are results-focused with superb attention to detail, accuracy, and follow through
• You have strong technical proficiency and knowledge of using a variety of Learning systems and computer applications, including MS Office
• You are fluent in English and Dutch.

What we offer you:

• Attractive benefits package - very competitive salary (including 8% holiday pay, 13th month and yearly bonus)
• 30 days of annual leave
• A very good pension scheme
• A stock purchase program
• Excellent training/development programmes to influence your career
• Inhouse gym facility (free of charge)
• Option to lease a (electric) bicycle
• Inspirational colleagues & culture
• Fast Growing and innovative environment
• A team-oriented company culture
• International opportunities
  

:

Key responsibilities:

• Monitoring compliance with work instructions and work processes.

• Optimal deployment of people as well as supplies based on own knowledge and real-time work offer during the shift.

• Signaling and reporting malfunctions to the Line Facilitator / Maintenance department. Discussing issues with the Supervisor in order to structurally solve malfunctions and other problems during the shift.

• Based on the core metrics; continuous improvement of the workplace and -processes in consultation with the Supervisor.

• Where appropriate, co-conducting PDC conversations in close coordination with Supervisor and providing him/her with input on employee performance.

• Emergency response officer and Emergency response lead during the assigned shift.

:

• Attend to leadership courses

• Experience gained in a warehouse/distribution center or other logistics work environments.

• Good knowledge of and experience with SAP, Word, Excel and Power Point.

• Being able to lead small improvement projects using the BSCI lean essential tools.

• Available for two shifts.

• Good communication skills, spoken and written, in Dutch and English.

:

• Coaching by an experienced team leader

• Expand your talents

• Combine work and education

• Working in an international environment

• Attractive benefits package

• Inspirational colleagues & culture

• Possibility to make an impact

• Fast Growing and innovative environment

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Netherlands-Kerkrade; N/A

⦁ Monitoring compliance with work instructions and work processes.
⦁ Optimal deployment of people as well as supplies based on own knowledge and real-time work offer during the shift.
⦁ Signaling and reporting malfunctions to the Line Facilitator / Maintenance department. Discussing issues with the Supervisor in order to structurally solve malfunctions and other problems during the shift.
⦁ Based on the core metrics; continuous improvement of the workplace and -processes in consultation with the Supervisor.
⦁ Where appropriate, co-conducting PDC conversations in close coordination with Supervisor and providing him/her with input on employee performance.
⦁ Emergency response officer and Emergency response lead during the assigned shift.
⦁ During your traineeship start and finish at least an MBO 3 logistics study.
⦁ Attend to leadership courses
⦁ Experience gained in a warehouse/distribution center or other logistics work environments.
⦁ Good knowledge of and experience with SAP, Word, Excel and Power Point.
⦁ Being able to lead small improvement projects using the BSCI lean essential tools.
⦁ Available for two shifts.
⦁ Good communication skills, spoken and written, in Dutch and English.

Netherlands-Kerkrade; Netherlands-Arnhem; Netherlands-Eindhoven; Netherlands-Maastricht; Netherlands-Rotterdam; Netherlands-Utrecht

You fulfil a key commercial role within the hospital accounts in the Southern part of the Netherlands.
The work environment and the focus area are dynamic, developments are evolving rapidly as are treatment options.Your responsibilities include:

• Be accountable for sales and customer satisfaction of the Boston Scientific
  Urology portfolio by managing the hospital accounts in the Southern part of the Dutch market daily.
• Prospect and develop positive relationships with potential and existing healthcare professional customers and other stakeholders (Urologists, OR-Nurse specialists, department managers, biomedical engineers and purchasers) in the assigned accounts.
• Maintain open communication lines with current and prospective customers on programs, promotions and pricing trends.
• Establish, implement and monitor own account plans for the assigned Urology accounts based on BSC business objectives and customer needs. Contributes to the development of annual strategic plan by providing the RSM, NSM and Marketing with detailed business intelligence for accounts in scope (e.g. market size and potential, market / products trends, business opportunities, competitive landscape, updated clinical and economic stakeholders).
• Secure and/or renew existing orders by coordinating communication on product availability, delivery dates, clinical and technical support and inventory levels between customers and Boston scientific customer service.
• Conduct and participate in regional and national marketing & educational training activities to support the development and expansion of relationships and market share.
• Secures ongoing use of Boston Scientific solutions and field clinical support in scheduled Urological procedures in the assigned accounts, by intimate understanding of the workflow and stakeholder requirements, in line with set targets.
• Work with customer service department (devices, disposable and capital equipment specialists) on a daily basis, to ensure superior customer service and product use.
• Keep current on BSC new products or services being offered and give feedback to the corporate stakeholders on market receptivity, concerns or issues learned from the customers.
• Maintain an ongoing knowledge of all aspects of competitive product innovations, sales promotions, catalogs and advertising for personal sales effectiveness and corporate market intelligence.
• Attend industry trade shows and clinical congresses as assigned, responsible for event follow up, including a summary report to sales and marketing management, turning in orders, communicating problems for internal follow up, getting leads and sending appropriate follow-up correspondence.
• Maintain accurate record of sales activities, customer files and field sales reports required, communicating required information as needed. Exerts skills on used systems and processes for account reporting and opportunity planning in the CRM system.
• Creates and maintains accurate overview of replacement dates for existing equipment in order to ensure timely involvement of Boston Scientific in opportunities for renewal of own and replacement of competitor equipment.

What we are looking for:

• Working experience in a sales role with proven track record of success, ideally with experience in Capital equipment sales and (laser) tenders.
• An appetite for commercial excellence and accountability
• Higher Vocational level (HBO) education in a relevant field of healthcare or life sciences.
• Good knowledge of Hospital settings and being fully at ease in an operating room environment.
• Excellent written, verbal and presentation skills in Dutch and English.
• Excellent relationship creation and retainment skills.
• Creative and innovative thinking in meeting customer needs in a profitable manner.
• A pioneering mind and collaborative spirit to help build the Dutch Urology team at Boston Scientific.

What we can offer to you:

• Attractive benefits package - very competitive salary (including 8% holiday pay, 13th month and incentive bonus)
• A company car
• 30 days of annual leave
• A very good pension scheme
• A stock purchase program
• Excellent training/development programmes to influence your career
• Option to lease a (electric) bicycle
• Inspirational colleagues & culture
• Fast Growing and innovative environment
• A team-oriented company culture