דרושים Digital Business Systems Manager ב-Boston Scientific ב-מלזיה

Purpose Statement:

Povides leadership and technical guidance to Process Development staff through the management of project teams, technology or specialised function. Function leader for the innovation, design, development and implementation of manufacturing processes, procedures, tooling and equipment for the production and transfer of medical devices. Devotes a portion of time to managerial, leadership, and staff development responsibilities.

Job Responsibilities:

• Provides guidance and training to staff, assists subordinates in attaining career goals, motivates individuals to achieve results, and recruits and maintains a high-quality staff.
• Assists in and/or develops departmental budgets, monitors spending, and ensures that they meet divisional requirements. Participates in periodic business reviews.
• Assists in and/or determines appropriate staffing levels, schedules and resources. Works with functional and divisional management to understand priorities and plans resources and time allocation accordingly.
• Prioritizes and manages execution of multiple department or NPD projects.
• Manages project functional deliverables and ensures technical excellence for new product development.
• Maintains and enhances cross-functional team relationships and works cross-functionally in identifying and resolving engineering/development issues.
• Supports new product success, from divisional project planning through to production launch at the manufacturing site
• Develops departmental metrics and objectives and monitors progress.
• Executes the functional deliverables associated with the PDP/TDP, Project Management, and Quality Systems.
• Ensures visibility and closure of process issues (e.g., capacity, cost, capability, etc.) per NPD milestones.
• Evaluates external technologies and strategically identifies opportunities to implement them internally.
• Supports staff development through a commitment to mentoring and technical leadership.
• Supports the development and implementation of processes that are capable to Six-Sigma level, are optimized using Born Lean tools, and are compliant with all quality / regulatory requirements
• Supports the development and implementation of capital equipment that ensure balance between optimizing site technical capabilities / ROI and include the necessary maintenance procedures to ensure process control
• Collaborates closely with R&D functional peers to ensure that Design for Manufacturability is a key consideration in all product and process design steps

Job Requirements:

• Candidate required to proses at Bachelor Degree or master's in engineering.

• At least 10~12 years of manufacturing and/or process development experience.

• Has proven experience in direct report supervision, functional management, project management, and budgeting.
• Skills: Process development, process improvement, statistical analysis, lean manufacturing, process validation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for overall Supply Chain KPIs within the country
• Responsible for overall customer service and order management activities, ensuring timely revenue recognition by financial cut-off.
• Responsible for country inventory management, ensuring inventory plan is aligned with business plan.
• Responsible for 3PL management, ensuring all warehousing and distribution activities meet the agreed SLA.
• Responsible for channel partner/ Commission agent engagement in the country, including on-boarding activities, contract management, and business reviews along with commercial team
• Collaborate with commercial team on route-to-market activities, including new product launches, consignment and order fulfillment process setup, capital equipment program management, and service level expectation setting with customers
• Manage import/ export activities on trade and non-trade items by collaborating with appointed freight forwarders.
• Ensure the operational activities are following regulatory, quality, and financial policies.
• Lead and drive regional and local initiatives to drive process excellence within the country.
• Foster team dynamics and close collaboration among various functions to deliver business results

Key Activities

• Maintain optimum inventory levels to meet the planned DIOH (Days Inventory on Hand) targets.
• Planning and control departmental expense and country inventory level
• Reduction of slow moving or nonmoving inventory to optimize inventory reserves.
• New product launch planning with sales teams
• Support customer service to complete the order processing in time
• Working with service providers for timely and accurate delivery of products
• Warehouse Management in line with Quality objectives.
• Drive process improvements to improve operational efficiencies.
• Consolidate customer feedbacks and drive customer improvement actions
• Demand and supply planning alignment with Regional Demand Planner in monthly Sales, Inventory and Operations Planning (SIOP) meeting.
• 3PL governance and KPIs assessment and improvements
• Improve field inventory accuracy and maintain compliance
• Regular PAR level review and inventory maintenance at hospital locations

Requirements for this position

• At least 7 years of working experience in supply chain management preferably in FMCG / Medical equipment / Pharmaceuticals company and experienced in leadership position
• Performance oriented, analytical, and sharp minded
• Excellent interpersonal and communication skills
• Excellent administrative and organizational skills
• Demonstrate good leadership skill and a team player
• Experience in using SAP will be added advantage.

Qualification:

• At least Bachelor’s Degree in supply chain management / Logistics or any relevant degree
• MBA/ APICS certification is preferred

Competencies:

• Speaks and understands English on a Business level
• Good understanding on supply chain and operational activities including (but not limited to) planning, warehousing, distribution, inventory management, customer fulfillment and import/ export operations
• Understands basic finance and comfortable with P&L review would be added advantage
• Able to recognize and handle any reconciliation issues proactively
• Proactively add value to business processes including both internal and external customers
• Familiar with basic analytical tools such as spreadsheets and visualization tools
• Good problem-solving skills
• Good presentation skills
• Customer focused
• Ability to work under pressure

Purpose Statement:

Responsible for ensuring that internal controls over financial reporting are being adhered to in compliance with corporate/local laws and regulations. Puts an emphasis on developing and enforcing financial policies to mitigate accounting risks and other controllership issues

• Ensure region-wide compliance with financial policies aligned with corporate standards.

• Lead readiness efforts for internal and external audits (e.g. GIA, SOX, statutory).

• Oversee the implementation, enforcement, and documentation of internal controls, in line with SOX 404 requirements.

• Conduct in-country control reviews; identify and remediate control weaknesses.

• Support the development, update, and enforcement of finance policies and procedures.

• Act as the primary liaison with GIA and external/internal auditors.

• Promote a strong internal audit and review culture to ensure financial statement integrity.

• Drive timely implementation of audit findings and corrective action plans.

• Ensure countries maintain audit readiness for annual internal control reviews.

• Collaborate with Country Controllers to optimize finance processes and system usage.

• Provide expert guidance on resolving internal control and financial issues.

• Champion financial compliance initiatives (GIA, SOX, statutory, monthly closing).

• Coordinate approvals for statutory financials and management reports.

• Represent the International Region on corporate task forces and compliance initiatives.

• Partner with Legal, Corporate Security, and other departments on special assignments.

• Support ad-hoc internal control reviews across the region.

• Coordinate quarterly SOX 302 certification and reporting.

• Serve as a confidential channel for reporting financial improprieties.

• Provide input to the Quality Committee regarding finance-specific local issues and cross-country regulatory challenges.

• Promote the development of controllership skills, tools, and ethical compliance.

• Ensure awareness and adoption of relevant SOPs, policies, and standards

7. Quality Systems Responsibilities

• Demonstrate a commitment to patient safety and product quality by maintaining compliance with the Quality Policy and relevant procedures.

• For managerial roles: ensure resource allocation (personnel, tools, training) to support Quality System compliance.

Qualification:

• Bachelor’s degree in Accounting, Finance, or Business is a minimum.

• CPA, CA, CIA, CISA, or similar professional certification is strongly preferred.

• Minimum 10 years of progressive experience in Internal controls, audit, or financial compliance
• Preferably within a multinational corporation (MNC) and prior Big 4 audit firm
• Regional experience in multi-country financial environments especially across international regions
• Knowledge of SOX regulations and experience working in SOX-compliant organizations.
• Strong understanding of governance, risk, and compliance (GRC) tools.
• Medical Device industry is a plus but not a must

Purpose Statement:

Analyzes, specifies, designs, documents, tests and delivers business systems and Information System process solutions to meet business requirements.

Job Responsibilities:

• Experienced in SAP SCM (MM & IM) & PP modules. Familiarity in FICO module is a plus.

• SAP modelling & system support.

• End-user support & troubleshooting in Systems integration interface with internal system Eg: Manufacturing Applications: PLM – SAP – MES).

• Project Coordination in creating project plans, timelines, and schedules, and track progress to ensure projects stay on course.

• Improve application/system efficiency and make recommendations for implementation of new systems or necessary upgrades that will best meet customer and company requirements.

• Participation in cross-functional teams (Manufacturing Engineering, Quality Engineering, Supply Chain, Finance, Production) to articulate site requirements, coordinate site testing (user acceptance test, system simulation test) and documentation.

• Resolves repeated issues related to manufacturing applications or processes by working with systems or process owners and project teams to find acceptable permanent solutions.

Job Requirements:

• Candidate required to possess at least bachelor's degree in computer science or related.

• At least 3 years working experience in implementing & support SAP ECC or S4 Hana

• Skills: SAP Data analytics, Project management and SAP programming.

Thailand-Bangkok; Indonesia-Jakarta; Vietnam-Ho Chi Minh

PURPOSES:

• The role is responsible for partnering with Commercial Site OSMs (Office Service Managers), Country Coordinators (CCs) and Employee/Customer Experience Leads for the support and implementation of the facility strategy, including all aspects of real estate portfolio, facilities, environment, health and safety, capital spending and expenses for Boston Scientific in Boston Scientific’s Growth Markets including sites in India, and the ASEAN Countries (Singapore, Malaysia, Indonesia, Thailand, Vietnam, Philippines)
• The role directly reports to the Senior Manager, APAC Regional Real Estate, EHS
• The role is instrumental in coordinating with diverse stakeholders to support Growth Markets commercial real estate assets, supporting its business objectives, minimizing costs, and providing innovative, efficient, and safe working environments for employees.
• Dedicated to providing facilities that adhere to our global standards and are cost-effective, safe, and valued by Growth Markets organization and employees.

Real Estate:

• Develop and submit the Growth Markets GFMP submission and strategy.
• Manage EH&S initiatives including environmental, health, safety, and security performance initiatives
• Track Site Master Plans (SMP) in Growth Markets, of associated real estate and facilities projects (acquisitions, dispositions, renovations, etc.) in support of the GFMP.
• Evaluate capacity and space utilization at each site through data analysis and communication with appropriate departments and build reports that accurately project future population which input into SMP.
• Tracking of all site leases, ensuring leases for existing and new sites meet BSC objectives and budget and alignment with Global GREFAC for lease management.
• Proactively address lease and contract management including but not limited to; negotiating and managing leases for owned and leased properties, ensuring compliance with lease terms, tracking lease renewals; proposing strategic lease renewals, negotiations and/or terminations.
• Oversee real estate development, acquisition, and disposition in accordance with organizational guidelines and expectations.

Workplace Strategy

• Leverages workplace strategy with input from other functions to promote employee productivity, well-being, and collaboration
• Ensuring all projects are carried out in accordance with the latest BSC Global Design Guidelines
• Leverages space utilization metrics to make informed real estate decisions
• Responsible for VIPs associated to country projects

Capital Projects:

• Proactively reviews Facilities capital budget including partnering with Finance to track actuals, accruals, and variances
• Creates and manages process for cost code alignment
• Adheres to capital request process including CERA execution
• Develops and implements start-up and relocation plans for new facilities and directs projects and renovations of existing facilities as needed.

Facilities Operations:

• Responsible for vendor and contract management for regionally executed projects
• Aligns with Sr. Manager on Soft Services process and supports inputs needed from countries
• Manages in-country “Wheel of Spend” and ensure adherence to BSC standardized costs codes and operational expense reporting
• Act as a liaison with major service contractors, utility contacts, and outsourced vendors.
• Sets priorities, performs forecasting, and allocates the resources needed to complete all preventative and corrective maintenance tasks.

Environment:

• Coordinates with Sr. Manager and Global Green Team to gather all Environment related metrics (i.e. energy, fleet, etc)
• Develops local sustainability programs including metrics and reporting
• Establish/Manages country specific environmental compliance registers, completion of annual regulatory assessments, and creation of improvement plans for any gaps identified
• Responsible for driving compliance and ensuring completion of any mandatory environmental reporting/programs required in the region
• Support Green Team Initiatives

Health & Safety:

• Facilitate the establishment of all Growth Market Health and Safety compliance registers, completion of annual regulatory assessments, and creation of improvement plans for any gaps identified.
• Ensure adequate emergency response plans are in place at all sites and adequate training and drills are in place
• Ensure health and safety risk assessments are completed for all office and field-based employees, programs are in please to address any high-risk findings. Assessments and action planning are to be captured in Cority.
• Ensure regulatory/BSC required employee exposure controls and monitoring programs are in place in the countries to protect employees, such as PPE, radiation badging, bloodborne pathogen protections.
• Ensure all health and safety regulatory reporting, such as incidents, accidents, prescribed diseases are reported to the required authorities.
• Ensure scheduled delivery of required EHS incident reporting and metrics to Global EHS using Cority.

REQUIREMENTS:

• Relevant experience in facilities management.
• Relevant experience and proven results in project management and budget management
• Demonstrated high degree of integrity, professionalism, and the ability to establish credibility
• Ability to work independently, highly organized, and self-driven
• Excellent MS application skills (PPTX, Excel, Word, Project, Teams)
• Excellent communication and business in both verbal and written English.
• Bachelor’s degree in relevant field or 8-10 years of industry experience

Responsibilities

• Develop further as professional sales rep by acquiring working knowledge, product knowledge, and clinical & professional selling techniques.
• Visit existing customers and/or potential customers on a regular and planned basis to promote products and services; execute marketing and promotional activities to achieve monthly, quarterly and yearly sales targets.
• Plan and develop the market strategies for promotion on existing and new products according with divisional goals and objectives.
• Provide ongoing technical training and knowledge exchange with customers through scheduled continuous medical education (CME).
• Must be willing to enter and provide case support in the Operating Theatres (OT) and Interventional Cardiac Lab (ICL).
• Able to handle professionally variety of issues, objections and complaints (if any) from relevant stakeholders, in timely manner.
• Closely monitor consignment stocks and practises good management of inventories for sales optimization and prevention of variances/discrepancies.
• Cultivate wide range of business relationships with hospital management, purchasing department and hospital staff.
• Supports team members by setting an example, coaching and providing feedback and guidance.
• May lead small projects or project steps with manageable risks and resource requirements.
• Must be able to attend all meetings, conferences and exhibitions as required.
• Good general knowledge in medical device industry (BSC and competitors) and in-depth product knowledge upon confirmation.

Key Skills & Experiences

• Degree holder preferably in medical-related field
• At least 3 years in the medical industry, preferably in medical devices
• Must be fluent in English and Malay languages, other languages is an added advantage.
• A team player and able to work harmoniously with all BSC employees.
• To represent Boston Scientific values and integrity

Key Responsibilities

• System Analysis and Design :

• • Gather and understand business requirements from business or process owners
  • Conduct feasibilities studies and solution prototyping with relevant IT partners
  • Define, design and re-engineer business systems solution and processes
  • Review and ensure IT design & solution prototype are meeting business needs with user/customer experience in mind

• End to End Solution Implementation:

• • Lead and deliver end-to-end system solutions implementation including design and build review, conduct testing and user training, cutover and go live support
  • Works closely with IT development team (internal and external) to assure a timely solution according to the specifications and implementation of business needs
  • Assure quality of system solutions implementation by developing and executing test plan and cases
  • Create and provide quality training material for user assistance and system usage
  • Resolve issues related to business use of implemented systems or processes by working with systems or process owners and project teams to find acceptable solutions
  • Guide implementation of enterprise and system level architectures and systems by creating and communicating well-written documentation and presentations

• Business Process Improvement:

• • Identify opportunities for business process improvements and recommend system solutions to enhance efficiency and effectiveness
  • Drive harmonization across systems and processes

• Business Continuity Support:

• • SAP issues troubleshooting and fix, work requests and consultation
  • Collaborate with SAP global team to resolve major issues and site outages
  • SAP Access – new SAP user/license setup (new hires, role changes), SAP Training governance
  • Audit support: Reports, transactions, queries, segregation of duties
  • Year End Activities: Analysis and support for clean-up activities

• Create and maintain detailed documentation of system configurations, processes, and procedures
• Work closely with business stakeholders, IT teams, and external vendors to ensure successful system implementations and upgrades
• May lead multiple project activities simultaneously, working with internal and external cross-functional groups
• Manages system implementation projects by applying basic project management methodology

Key Qualifications

• Bachelor’s Degree, in Information Technology, Computer Science, or a related field
• 3 to 5 years of working experience as a SAP Business System Analyst or in a similar role
• Proficiency in SAP modules such as SAP LE/WM, SD, MM etc. Strong understanding of SAP configuration and customization
• Experience in managing SAP implementation projects and working in a team-oriented, collaborative environment
• Excellent analytical and problem-solving skills with the ability to understand complex business processes and translate them into system solutions
• Strong verbal and written communication skills with the ability to interact effectively with technical and non-technical stakeholders
• Knowledge and experience in SAP (S4HANA) will be advantageous
• Project management experience with formal accreditation is a plus
• Ability to navigate a cross matrixed and diverse environment
• Enjoy being part of a highly diversified workforce and working across different time zones