דרושים Americas Payroll Operations Analyst Ii ב-Boston Scientific ב-El Salvador, Lourdes

• Define and communicate a clear product vision and roadmap for Salesforce and related CRM solutions
• Align product goals with business strategy, sales enablement objectives, and customer engagement initiatives
• Serve as the primary liaison between business teams and Salesforce technical teams
• Collaborate with cross-functional partners to ensure seamless connectivity across all digital tools used by sales representatives

• Own and prioritize the Salesforce product backlog based on business value and impact
• Write detailed user stories and acceptance criteria to ensure clarity and alignment
• Partner with the Digital Product Manager, Salesforce developers, admins, and architects to refine and groom backlog items

• Engage with sales, marketing, service, and operations teams to gather and analyze requirements
• Manage stakeholder expectations and provide transparency on product priorities, timelines, and releases
• Participate in Agile ceremonies including sprint planning, backlog grooming, and review sessions

• Work with technical teams to ensure timely delivery of new features, integrations, and enhancements
• Oversee testing, deployment, and post-launch validation of Salesforce releases
• Ensure proper documentation, training, and change management for end users

• Maintain a strong understanding of Salesforce platform capabilities, data models, and best practices
• Ensure adherence to governance, security, and compliance standards
• Monitor performance metrics and user feedback to identify areas for improvement

• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field
• Minimum of 3 years' experience as a Product Owner, Business Analyst, or similar role, ideally with Salesforce as a primary platform
• Proven track record leading cross-functional teams in an Agile/Scrum environment
• Strong understanding of CRM processes and the Salesforce ecosystem
• Excellent communication, stakeholder management, and prioritization skills
• Analytical and data-driven mindset

• 5 or more years' experience in a Salesforce-focused role
• Hands-on experience with Salesforce Sales Cloud, Service Cloud, or Experience Cloud
• Salesforce Administrator or Salesforce Platform App Builder certification
• Certified Scrum Product Owner (CSPO) or equivalent Agile certification
• Experience building agentic solutions within Salesforce or other platforms
• Comfortable balancing short-term deliverables with long-term platform vision

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Hybrid Roles:

You're Responsibilities include:

• Prepare reports and analysis of quarterly HCP expenditures for each Business Unit, including trending analysis and commentary to accompany the data.
• Monthly/ Quarterly analysis and reporting (where applicable) of HCP expenditures to meet certain external reporting requirements. This is includes analysis of data to ensure accuracy and completeness and assisting the team to prepare annual external submissions.
• Prepare reports and analyses to support external reporting requirements for US Federal Sunshine and applicable State Reports.
• Quarterly analysis of HCP T&E expenditures provided to Global Compliance organization Receive and research internal and external HCP inquiries – working with various key stakeholders to respond to HCP.
• Responsible for following monthly reporting calendar and ensuring assigned activities are completed timely and accurately, in line with HCP Service Level Agreements.
• Perform periodic audits of HCP expenditure data and remediate spend as needed.
• Work on process improvements, automation and enhancements.
• Preparation of reports and analyses for adhoc requests.

What We’re Looking For:

• Bachelor's degree in Finance, Accounting, Business Administration.
• English Level desired: B2+
• Experience: 1-2 years data analysis.
• Or an equivalent combination of education and experience.
• Desired knowledge: Data analysis, data visualization tools, intermediate to advanced Excel.

Hybrid Roles:

About the role:

Seeking a skilled System Verification Engineer to join the Boston Scientific Neuromodulation R&D team. As a key member of the team, you will play a crucial role in ensuring the reliability and performance of our neuromodulation systems through rigorous verification processes. You will work closely with cross-functional teams to verify features and system functionality against design requirements. Your expertise will contribute to the development and execution of comprehensive system level design verification strategies, while collaborating with stakeholders to define design requirements and test methodologies.

This is a Hybrid role, located in Heredia and will require 3 days per week in the office.

Responsibilities:

• Conduct verification of implantable and external Neuromodulation Product Systems with a focus on hardware/software integrated systems.
• Develop and execute verification plans, protocols, and test cases to ensure product compliance with design specifications and regulatory requirements.
• Collaborate with cross-functional teams, including hardware, software, and system-level testing, to support verification activities.
• Assist in the development and support of verification tools, test environments, and automated test systems.
• Help create, establish, and document verification processes and methodologies, and provide support for validation and verification activities.
• Ensure that verification strategies cover detailed verification design requirements effectively.
• Identify technical risks and assist in developing risk mitigation plans. Implement phased verification approaches to mitigate risk and support the creation of documentation as part of the Product Development Process (PDP) and Quality Management System.

Minimum Requirements

• Bachelor’s degree or more from an accredited school in Electrical Engineering, Computer Engineering, Electromechanical Engineering, Systems Engineering, Computer Science, or related field.
• 2+ Years of work experience in engineering with a Bachelor’s degree.
• Ability to understand, properly interpret, and evaluate whether a design requirement is properly written.
• Proficiency in using automated testing frameworks is essential for efficiently conducting verification tests and ensuring the reliability and performance of the systems.
• Experience with version control systems (e.g., Git), Dev Ops and CICD methodologies.
• Knowledge of programming and scripting languages such as Python, C++, LabView, and Matlab for developing and executing verification tests, as well as for automating various aspects of the verification process.
• Fluency in using EE test equipment like oscilloscopes, function generators, and data acquisition (DAQ) equipment.
• Excellent written and verbal communication skills.
• English advanced

Preferred qualifications

• Understanding of hardware-software integration.
• Up to 1 year of work experience in Systems Verification.
• Experience working with complex HW systems, ideally implantable or capital medical products..
• Up to 1 year of experience designing verification strategies for systems-, sub-systems, system interfaces, and integration.
• Experience in with system characterizations and trade-offs analyses (Ex. power budgets, data storage/transmission, battery selection, BLE antenna designs, lead/electrode designs for various use cases).
• Experience with software products both as a Medical Device (SaMD) and in a Medical Device (SiMD).
• Experience with Data Privacy and Cybersecurity for connected medical product systems.
• Experience collaborating with hardware, mechanical, electrical, algorithms, and software teams.
• Experience in algorithm and firmware development and product implementation.
• Experience with hardware-cloud-app systems.
• Experience in the medical device, aerospace, electronics, or other advanced technology and/or regulated industries.
• Experience with advanced statistics, including T-Test, ANOVA, Gage R&R, Design of Experiments (DOEs), etc.

Hybrid Roles:

You're Responsibilities include:

• Responsible for ensuring timely and accurate processing of vendor invoices.
• Fulfill with the system of internal controls in the financial area, as well as adequate compliance with international SOX requirements.
• Creation and maintenance of DTPs/SOPs.
• Involvement in several projects simultaneously, including processes improvements, processes migrations, cross-training, systems testing.
• Any other department-related activity (low-medium complexity).
• Collaborate with global, cross-functional internal stakeholders such as Clinical, IT to resolve multiple issues which can be complex in nature.
• Other duties / ad hoc requests as assigned.

What We’re Looking For:

• Bachelor’s degree (Accounting, Business Administration, Economics or related field).
• English level: 80% or above.
• 1 year of relevant experience.
• SAP experience a plus.
• Strong communication skills.
• Other languages a plus.
• Experience in processing migrations is a plus.
• Ability to work independently.
• Must have customer relationship skills with strong service orientation.
• Experience working in a shared service environment is a plus.
• Holds self-accountability to performance metric culture building performance excellence.
• Strong integrity.
• Respect for others.
• Excellent organizational skills and ability to manage multiple tasks efficiently.
• Active interest in opportunities to improve the efficiency of work.
• Analytic thinking, high attention to details, teamwork
• Microsoft Office proficient knowledge: Excel (intermediate - advanced), Word, Power Point, Outlook, etc.

Costa Rica-Heredia

Hybrid Roles:

Your responsibilities include

• Provides support for biocompatibility processes initiated by department management and ensure biocompatibility and toxicology related information and data are accurate, reliable, and support business objectives as consistent with Global Preclinical objectives and Quality Management System requirements.
• Demonstrates a primary commitment to patient safety and product quality.
• Provides input on the regulatory requirements related to medical device submissions. on procedures, techniques, concepts and approaches used at divisional levels for biocompatibility and toxicology programs
• Serves as a resource for biocompatibility and toxicology information for medical devices and pharmaceutical materials, which may include issues related to materials of animal origin, colorant additives, exposure assessments of chemicals, and other chemical toxicities as assigned.
• Communicates with internal customers on biocompatibility and toxicology issues and supports problem solving and resolution related to chemical risk assessments and biocompatibility assessments as assigned.
• Provides input on biocompatibility, chemistry and toxicology testing related to new investigational and strategic device development programs during Technology and Product development programs (TDP/PDP)
• Participates in a Biocompatibility Training Program for all functional groups of device development teams based on standards and regulatory requirements.

What We are Looking for

• Academical Degree: BS, MS in chemistry, biochemistry, biology, biomedical engineering, toxicology, Biotechnology or a related field
• English Level required: B2+:(80-89%), excellent written and verbal communication skills.
• Professional with 2+ years of experience, and understanding and application of principle, theories, and concepts in the Biocompatibility of medical devices , experience with ISO 10993 preferred, Results and detail-oriented, and able to multi-task while working against aggressive timelines , Comfortable in a dynamic environment and able to work independently as well as on teams.
• 1 year medical device biocompatibility experience preferable
• Desirable Knowledge:Experience working with regulated authorities.
• Knowledge of ISO 10993 and advantage
• Please submit Resume in English

Costa Rica-Heredia

Hybrid Roles:

About the role:

Leads the operations of the global IT service desk while managing the strategic transformation of services through the adoption of AI and automation technologies. This role ensures effective day-to-day service delivery, drives continuous improvement, and fosters a culture of innovation aligned with enterprise IT goals.

Responsibilities:

• Lead and coach service desk agents, fostering teamwork, professional growth, and a strong service culture.
• Ensure high-quality support by monitoring performance, meeting SLAs, and improving customer satisfaction.
• Coordinate the introduction of AI tools, ensuring smooth integration with traditional operations.
• Manage operations with a project management approach: plan, track progress, mitigate risks, and communicate with stakeholders.
• Drive change management efforts, ensuring agents are supported, trained, and engaged during the transformation.
• Serve as a key contact for IT leadership and business partners, providing updates on progress and opportunities.

Minimum Requirements

• Bachelor’s degree in computer science or related field.
• 5+ years in Service Desk leadership or IT support management.
• Strong leadership, coaching, and communication skills.
• Experience with ITIL practices, service desk tools (e.g., ServiceNow), and KPI/SLA management.
• Familiarity with AI, automation, or digital transformation is a plus.
• English advanced (B2+)

Hybrid Roles:

Your Responsibilities Include:

• Compiles and analyzes bank financial information through preparation of reports and general ledger journal entries.

• Perform necessary steps to assist in the completion of the Monthly, Quarterly and Annual Financial Close to the highest standards ensuring accuracy and appropriate supporting details are in place.
• Establishes and communicates accounting processes by maintaining a thorough understanding of SOX controls, GAAP, and new accounting guidance as appropriate.
• Partners with E&Y and SOX management team to fulfill audit requests.
• Implementation and maintenance of internal controls. Ensure adherence to internal policies and best practice policies.

• Takes an active interest in seeking opportunities for continuous improvement and standardizing processes across multiple legal entities.
• Works to deliver upon key performance metrics and service levels agreed with business partners.
• Participates in the development ofjunior accountants by setting an example and providing guidance.

• To perform any other duties and responsibilities as assigned.

What We’re Looking For:

• Bachelor’s degree in accounting.
• English Level +95%.

• 2+ years of relevant experience.
• Experience in bank accounting a plus.
• SAP and S4 Experience a plus.
• Strong communication skills.
• Strong Excel, Word, Outlook, and PowerPoint skills required.
• Must have highly developed customer relationship skills with strong service orientation.
• Excellent attention to detail, data accuracy, and organization skills.
• Open to working across global time zones.
• Ability to work independently and in a team setting.