דרושים Servicenow Lead Developer ב-Bank Of America ב-United States, Plano

Job Description:

Job Description:

This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, coding solutions, unit testing, and ensuring the solution can be integrated successfully into the overall application/system with clear, robust, and well-tested interfaces. Job expectations include an awareness of development and testing practices in the industry.

Responsibilities:

• Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements.

• Utilizes multiple architectural components (across data, application, business) in design and development of client requirements.

• Performs Continuous Integration and Continuous Development (CI-CD) activities.

• Contributes to story refinement and definition of requirements.

• Participates in estimating work necessary to realize a story/requirement through the delivery lifecycle.

• Contributes to existing test suites (integration, regression, performance), analyze test reports, identify any test issues/errors, and triage the underlying cause.

• Performs spike/proof of concept as necessary to mitigate risk or implement new ideas.

Required Qualifications:

• 7+ years of experience in Java, J2EE, Spring framework, Hibernate, MVC, Tomcat, Weblogic, UNIX Shell scripting, Oracle 11g, Data analysis

• Experience with Angular JS, Web services, Maven, Jenkins, Bit Bucket, Autosys (or any scheduling tool)

• Excellent in providing Solutions for web-based applications involving large user base and complex data.

• Experience in design, development, and support application solutions with focus on Web based application with J2EE architecture and Single Page Application Framework.

• Expert in Development of Multi-Tier applications using J2EE frameworks MVC, Spring, Hibernate.

• Knowledge and experience working with UI framework like Angular JS.

• Knowledge and experience working with SQL, Stored Procedures, Composite data virtualization and performance tuning.

• Knowledge and experience working with Test Driven Development, and JUnit.

• Very good at engaging Business stakeholders and apt at Business engagement and requirement discovery.

• Able to work effectively with remote locations including onsite offshore stakeholder streams.

• Should be able to implement best practices and opt for changes in the upgraded versions.

• Good experience in SDLC, Agile, Continuous Integration Continuous Delivery, and change management.

• Good knowledge of Unix and understanding shell scripts is required.

• Effective communication and listening skills.

Skills:

• Application Development

• Automation

• Collaboration

• DevOps Practices

• Solution Design

• Agile Practices

• Architecture

• Result Orientation

• Solution Delivery Process

• User Experience Design

• Analytical Thinking

• Data Management

• Risk Management

• Technical Strategy Development

• Test Engineering

Minimum Education Requirement: Bachelor’s degree or equivalent work experience.

:

• Participate in the design, development, and implementation of complex databases.

• Provide database programming and database administration support using Oracle database software, PL/SQL programming language, and SQL techniques to multiple IT projects.

• Perform complex data analysis and data modeling including logical and physical data models, in support of project and business requirements.

• Accountable for technical knowledge and capabilities with database management systems.

• Exercise judgment within broadly defined process, practices and policies in selecting methods, techniques and evaluation criterion for obtaining results.

• Design and develop solution architectures to scale backend systems using Python, Java, Spring Boot, and rest specifications.

• Utilize full stack engineering, Linux, coding, and debugging.

• Design and develop production ready software using web, cloud, and distributed technologies including Apache Spark, Hadoop, Microservices, and CI/CD cloud deployment.

• Design and develop new proof of concept projects to enhance current software systems to handle increased traffic and larger datasets with cutting edge technologies including Elasticsearch, Redis, and Kafka.

• Remote work may be permitted within a commutable distance from the worksite.

:

• Bachelor's degree or equivalent in Computer Science, Computer Information Systems, Management Information Systems, Engineering(any), or related: and

• 5 years of progressively responsible experience in the job offered or a related IT occupation.

• Must have 5 years of progressively responsible experience in the job offered or related IT occupation. Must include 5 years of experience in each of the following:

• Designing and developing solution architectures to scale backend systems using Python, Java, Spring Boot, and rest specifications;

• Utilizing full stack engineering, Linux, coding, and debugging;

• Designing and developing production ready software using web, cloud, and distributed technologies including Apache Spark, Hadoop, Microservices, and CI/CD cloud deployment; and,

• Designing and developing new proof of concept projects to enhance current software systems to handle increased traffic and larger datasets with cutting edge technologies including Elasticsearch, Redis, and Kafka.

If interested apply online at or email your resume to and reference the job title of the role and requisition number.

:

This job is responsible for infrastructure tool/service designs within technical domains in accordance with architectural governance, standards and policies. Key responsibilities include facilitating deployment of tools/services by leading others in solution development, maintenance of templates, playbooks and automation used during implementation. Job expectations include demonstrating expertise within technical domains, decomposing issues or objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices.

Responsibilities:

• Confirms that application and business requirements have been translated into technical definitions, reference models, blueprints, and playbooks to guide development and integration of technology solutions
• Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains
• Reviews and may develop software solutions to address manual and repeatable work or inefficient processes
• Reviews and guides the evaluation of reference models, blueprints, playbooks and the execution of on-site evaluations of third-party products being considered for firm adoption
• Mentors and assists Infrastructure resources on infrastructure service along with application integration validation methods and tools to ensure that technology solutions comply with enterprise system design and engineering standards
• Promotes an inclusive and healthy working environment and help to resolve organizational impediments/blockers

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
• Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
• Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
• Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
• People Manager & Coach: Knows and develops team members through coaching and feedback.
• Financial Steward: Manages expenses and demonstrates an owner’s mindset.
• Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
• Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Position Summary

• Responsible for components of complex engineering and/or analytical tasks and activities.
• Serves as a seasoned/proficient technical resource; provides technical knowledge and capabilities as team member and individual contributor. Will not have direct reports but will influence and direct activities of a team related to special initiatives or operations.
• Responsibilities include providing problem determination and resolution for z/OS and z/VM network connectivity, encryption and transmission issues.
• Work as a team member with other technical staff, and teams to ensure High available, secure connectivity solutions and compatibility between systems.

Write and maintain system documentation.

• Responsible for matching current technology with the needs of the company.

Required Qualifications

• Strong TCP/IP and SNA/APPN problem solving and protocol skills, and thorough understanding of Mainframe communication concepts and the ability to support mainframe connectivity design considerations.
• Knowledge of IBM zEnterprise server hardware
• In-depth working knowledge of TCP, UDP, ICMP communications and routing protocols
• Packet trace execution and analysis
• z/OS Communication Server Policy Based Networking, and z/VM SSL Server configuration and support.
• 10-15 years in design, development, coordination and implementation of Mainframe network engineering activities within z/OS and z/VM.
• Strong knowledge of encryption technologies and Certificate management.
• Experience supporting z/OS session layer encryption technologies, including development and implementation of Network Configuration Assistant AT-TLS and IPsec policies.
• Good written and oral communication skills are required as the individual must interface with application developers, support teams, software vendors and management staff.

Desired Qualifications

• • IBM z/VM SSL Server support.
• • Unix/Linux experience

Skills:

• Analytical Thinking
• Application Development
• Production Support
• Risk Management
• Solution Design
• Automation
• Business Acumen
• DevOps Practices
• Solution Delivery Process
• Stakeholder Management
• Adaptability
• Architecture
• Innovative Thinking
• Project Management
• Technical Strategy Development

Job Description:

Job Description:

This role is responsible for planning, coordinating, and delivery of defined deliverables which usually requires engagement from multiple teams such as a project or smaller program. Key responsibilities include communicating the work objectives, coordinating delivery, managing risks, ensuring compliance to standards, and providing end to end visibility into the health of the deliverables. This role ensures execution and delivery meets the client’s expectations in terms of the functionality, quality, timeline and cost. They facilitate sync points across multiple organizations to enable delivery.

Responsibilities:

• Coordinate and facilitate routines to support delivery (for example, kick offs, status reviews, stakeholder meetings, change controls, tollgates, and so on).

• Plan and coordinate delivery and dependencies across multiple teams.

• Facilitate dependency management/risk management/impediment removal for the defined deliverables.

• Promote/facilitate communication and collaboration across organizations to support the deliverable completion and timeline.

• Gather/facilitate status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule.

• Ensure that execution is aligned with deliverable requirements by working with the sponsor/stakeholders.

• Ensure deliverables comply with Enterprise Change Management standards.

• Support resource planning for delivery/execution.

Required Qualifications:

This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Responsibilities:

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
• Manages coordination of delivery and dependencies across multiple teams
• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
• Supports resource planning for delivery and execution
• Ensures adherence with Enterprise Change Management standards
• Work closely with the development teams, scrum masters, project managers, and product owners to plan and coordinate the releases and oversee release dependencies.
• Create and maintain release calendar and ensured to get approvals for Remedy change management tickets.
• Communicate upcoming releases to stakeholders.
• Leadership: be a self-starter, self-directed and shows initiative.
• Focused on execution, delivery, and commitment to dates.
• Ability to work in a high paced environment.
• Can manage risk; is a good decision maker.
• Understands the big picture; can relate to the firm’s strategy and actions and how they support our business results.
• Demonstrates ownership: Is accountable and influence/can hold others accountable (professionally).
• Ability to communicate and influence upward as well as laterally. – Organized and detail oriented.
• Have a strong technical acumen.
• Ability to partner with others for the good of the initiative. – Lean-Agile, Scrum, Kanban, Safe Agile methodologies.
• Create and manage the Release process within, implementations and deployments for application changes in different Agile projects in the Cloud, SAS/LBaaS and Network

Required Qualifications:

• Minimum of 10 years’ experience required in Technical role supporting network project/programs.
• 5+ years of End-2-End Release Management experience
• Strong Project Management Skills, ability to lead a team and drive to results
• Strong Knowledge of Bank of America Enterprise Change Management standards
• Working knowledge of products, services, business flows and understanding of financial context in which technology and operating principles are used within their business area.
• Has knowledge of software development and general awareness of testing
• Basic knowledge of automation and continuous delivery practices
• Ability to comply with bank standards for information security and business architectures.
• Ability to provide project status on deliverables or escalate issues to sr. leaders and executives
• Microsoft Office (Word, PowerPoint, Excel) proficient
• Excellent oral and written communication skills
• Must possess analytical and problem solving skills

Desired Qualifications:

• Bachelor’s degree in technical field
• Industry Certifications in PMP, SAFE

Skills:

• Collaboration
• Project Management
• Result Orientation
• Solution Delivery Process
• Stakeholder Management
• Analytical Thinking
• Business Acumen
• Financial Management
• Influence
• Risk Management
• Agile Practices
• Architecture
• Data Management
• Solution Design
• Technical Strategy Development

ServiceNow Platform Administratorwill play a key role in maintaining the ServiceNow platform as defined by the Product teams. This role will provide hands-on technical expertise to resolve service availability issues which includes coordinating cross team efforts to perform root cause analysis and problem resolution. You will work in a team environment to plan and implement software (or hardware) changes. You will participate in the various phases of the application lifecycle, including plan, server build and software installation, release implementation, continuous improvement, and decommission. At these early stages of our ServiceNow deployment, sharing knowledge and developing a documentation library as a team will be essential to our success.

This job is responsible for leading the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements aligned with available playbooks and technical blueprints. Key responsibilities include providing and communicating technology solutions across audiences and overseeing projects and activities related to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain results, and establishing input/output processes and working parameters for systems.

Responsibilities:

• Maintain and support the ServiceNow platform while adhering to bank policies and standards
• Manage ServiceNow code quality control processes and routines
• Respond to incidents for application availability issues as part of on-call duties
• Respond to incidents/pages for application functional issues or questions as part of daily duties
• Use your technical knowledge to triage service availability issues and restore service
• Research and resolve system defects, lead root cause analysis, and drive permanent resolution
• Ensure appropriate monitoring is in place and maintained to ensure application availability
• Participate in software release implementation meetings
• Participate in and coordinate maintenance activities
• Prepare and maintain application support/process documentation
• Develop management jobs, automation routines, or deployment scripts
• Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect, incident, problem, and change review meetings and release activities
• Works with appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiatives
• Participates and helps with resource interviews and onboarding processes
• Performs access reviews, conducts compliance activities, and serves as a delegate for administrative processes
• Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, reliability, and the performance of multiple supported systems
• Mentors other team members and provides technical leadership
• Captures and translates business requirements into complex infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment
• Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications
• Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly
• Provides release support when needed and manages engagement across audiences
• Provides full lifecycle management of the infrastructure and application environments

Skills:

• Systems Administration
• Result Orientation
• Risk Management
• Solution Design
• Adaptability
• Analytical Thinking
• Collaboration
• Influence
• Solution Delivery Process
• Architecture
• Automation
• DevOps Practices
• Project Management
• Stakeholder Management

Job Description:

Job Description:

This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.

Responsibilities:

• Create and operate a governance framework encompassing ServiceNow Core Platform processes
• Assess the ITSM processes against governance framework and global process management expectations
• Create, maintain and/or improve processes, as needed
• Perform process control effectiveness periodically, identifying gaps and opportunities
• Drive design improvements on flows, procedures, performance indicators, and operational metrics
• Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Performs monitoring and testing of controls, identifying issues and control improvements for remediation
• Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Manages the performance and productivity of team members that conduct quality inspection reviews
• Ensures timely execution of QA activities including control execution, case management, and results reporting
• Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
• Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting

Skills:

• Controls Management
• Oral Communications
• Risk Management
• Stakeholder Management
• Continuous Improvement
• Drives Engagement
• Influence
• Strategic Thinking
• Data and Trend Analysis
• Decision Making
• Monitoring, Surveillance, and Testing
• Problem Solving
• Quality Assurance