דרושים Lead Administrator Servicenow Platform ב-Bank Of America ב-United States, Plano

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• Participate in the design, development, and implementation of complex databases.

• Provide database programming and database administration support using Oracle database software, PL/SQL programming language, and SQL techniques to multiple IT projects.

• Perform complex data analysis and data modeling including logical and physical data models, in support of project and business requirements.

• Accountable for technical knowledge and capabilities with database management systems.

• Exercise judgment within broadly defined process, practices and policies in selecting methods, techniques and evaluation criterion for obtaining results.

• Design and develop solution architectures to scale backend systems using Python, Java, Spring Boot, and rest specifications.

• Utilize full stack engineering, Linux, coding, and debugging.

• Design and develop production ready software using web, cloud, and distributed technologies including Apache Spark, Hadoop, Microservices, and CI/CD cloud deployment.

• Design and develop new proof of concept projects to enhance current software systems to handle increased traffic and larger datasets with cutting edge technologies including Elasticsearch, Redis, and Kafka.

• Remote work may be permitted within a commutable distance from the worksite.

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• Bachelor's degree or equivalent in Computer Science, Computer Information Systems, Management Information Systems, Engineering(any), or related: and

• 5 years of progressively responsible experience in the job offered or a related IT occupation.

• Must have 5 years of progressively responsible experience in the job offered or related IT occupation. Must include 5 years of experience in each of the following:

• Designing and developing solution architectures to scale backend systems using Python, Java, Spring Boot, and rest specifications;

• Utilizing full stack engineering, Linux, coding, and debugging;

• Designing and developing production ready software using web, cloud, and distributed technologies including Apache Spark, Hadoop, Microservices, and CI/CD cloud deployment; and,

• Designing and developing new proof of concept projects to enhance current software systems to handle increased traffic and larger datasets with cutting edge technologies including Elasticsearch, Redis, and Kafka.

If interested apply online at or email your resume to and reference the job title of the role and requisition number.

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This job is responsible for infrastructure tool/service designs within technical domains in accordance with architectural governance, standards and policies. Key responsibilities include facilitating deployment of tools/services by leading others in solution development, maintenance of templates, playbooks and automation used during implementation. Job expectations include demonstrating expertise within technical domains, decomposing issues or objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices.

Responsibilities:

• Confirms that application and business requirements have been translated into technical definitions, reference models, blueprints, and playbooks to guide development and integration of technology solutions
• Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains
• Reviews and may develop software solutions to address manual and repeatable work or inefficient processes
• Reviews and guides the evaluation of reference models, blueprints, playbooks and the execution of on-site evaluations of third-party products being considered for firm adoption
• Mentors and assists Infrastructure resources on infrastructure service along with application integration validation methods and tools to ensure that technology solutions comply with enterprise system design and engineering standards
• Promotes an inclusive and healthy working environment and help to resolve organizational impediments/blockers

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
• Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
• Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
• Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
• People Manager & Coach: Knows and develops team members through coaching and feedback.
• Financial Steward: Manages expenses and demonstrates an owner’s mindset.
• Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
• Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Position Summary

• Responsible for components of complex engineering and/or analytical tasks and activities.
• Serves as a seasoned/proficient technical resource; provides technical knowledge and capabilities as team member and individual contributor. Will not have direct reports but will influence and direct activities of a team related to special initiatives or operations.
• Responsibilities include providing problem determination and resolution for z/OS and z/VM network connectivity, encryption and transmission issues.
• Work as a team member with other technical staff, and teams to ensure High available, secure connectivity solutions and compatibility between systems.

Write and maintain system documentation.

• Responsible for matching current technology with the needs of the company.

Required Qualifications

• Strong TCP/IP and SNA/APPN problem solving and protocol skills, and thorough understanding of Mainframe communication concepts and the ability to support mainframe connectivity design considerations.
• Knowledge of IBM zEnterprise server hardware
• In-depth working knowledge of TCP, UDP, ICMP communications and routing protocols
• Packet trace execution and analysis
• z/OS Communication Server Policy Based Networking, and z/VM SSL Server configuration and support.
• 10-15 years in design, development, coordination and implementation of Mainframe network engineering activities within z/OS and z/VM.
• Strong knowledge of encryption technologies and Certificate management.
• Experience supporting z/OS session layer encryption technologies, including development and implementation of Network Configuration Assistant AT-TLS and IPsec policies.
• Good written and oral communication skills are required as the individual must interface with application developers, support teams, software vendors and management staff.

Desired Qualifications

• • IBM z/VM SSL Server support.
• • Unix/Linux experience

Skills:

• Analytical Thinking
• Application Development
• Production Support
• Risk Management
• Solution Design
• Automation
• Business Acumen
• DevOps Practices
• Solution Delivery Process
• Stakeholder Management
• Adaptability
• Architecture
• Innovative Thinking
• Project Management
• Technical Strategy Development

Job Description:

Job Description:

This job is responsible for preparing and reviewing documentation in accordance with the bank's policies and procedures to facilitate closings with the client and ensure lien perfection. Key responsibilities include working on highly complex documentation, supporting Loan Administrators with their primary responsibilities, and assisting the Market Leader in directing workflow and performing quality assurance. Job expectations include working with company vendors, legal counsel, line partners, and clients to ensure world class documentation accuracy.

LOB Description:

Syndicated and Corporate Lending Document Administrators lead the pre-closing and closing process for Corporate and Commercial lending units, including Syndicated, Participation-Bought and Direct Credit Facilities. Acting as the loan closer, the Document Administrator is responsible independently reviewing the loan approval and loan documents prepared by counsel to ensure consistency and adherence to requirements. Additionally, the loan closer manages the incoming and outgoing payments required from the Borrower and Lenders and books the new commitment, amendment, or restructure updates in the Loan IQ system of record. This role works closely with Client Manager, Credit and Portfolio Officers, Agency Management, Internal and External Legal Counsel and many internal operational support units to ensure seamless execution of transaction. Document Administrators demonstrate time schedule flexibility to accommodate deal closing requirements.

Responsibilities:

• Ensures that loan documentation and lien perfection meet bank policies and procedures and that work products are delivered in an accurately and timely manner
• Leads documentation, due diligence and collateral perfection, and monitoring of loan documentation for a specific market segment
• Reviews documents for accuracy, timely delivery, and necessary research requirements to ensure documentation reflects the appropriate transactional information and elimination of controllable rework
• Reviews the loan approval and loan documents prepared by counsel to ensure consistency and adherence to requirements
• Designs a robust filing and organizational process to assist in completing primary financial booking and initial loan funding
• Works closely with Client Managers, Credit and Portfolio Officers, agency management, internal and external legal counsel, and many internal operational support units to ensure seamless execution of transactions

Required Qualifications:

• 1 year of experience with commercial lending including Syndicated Loan environment
• Previous commercial booking experience (Agented or Syndicated)
• Familiarity with commercial credit or commercial loan terminology
• Experience with reading, interpreting, and analyzing complex legal documentation such as credit agreements, and amendments
• Highly organized, proactive, and able to plan, prioritize and manage deliverables
• Strong written and verbal communication skills; able to target messaging to different audiences
• Effective problem-solving skills
• Proficient computer skills, including Windows, Excel, Word, and Outlook
• Can work independently while balancing early escalation to ensure seamless closing
• Adapts well to a quickly evolving environment

Desired Qualifications:

• Finance, accounting, or mathematical background
• Experience with LoanIQ, ACBS, or similar booking platform
• Funding experience payments/advances to commercial loan clients
• Bachelor’s degree or equivalent loan administration experience

Skills:

• Attention to Detail
• Customer and Client Focus
• Data Collection and Entry
• Due Diligence
• Prioritization
• Adaptability
• Business Acumen
• Oral Communications
• Written Communications
• Research

High School Diploma / GED / Secondary School or equivalent

Job Description:

Job Description:

This role is responsible for planning, coordinating, and delivery of defined deliverables which usually requires engagement from multiple teams such as a project or smaller program. Key responsibilities include communicating the work objectives, coordinating delivery, managing risks, ensuring compliance to standards, and providing end to end visibility into the health of the deliverables. This role ensures execution and delivery meets the client’s expectations in terms of the functionality, quality, timeline and cost. They facilitate sync points across multiple organizations to enable delivery.

Responsibilities:

• Coordinate and facilitate routines to support delivery (for example, kick offs, status reviews, stakeholder meetings, change controls, tollgates, and so on).

• Plan and coordinate delivery and dependencies across multiple teams.

• Facilitate dependency management/risk management/impediment removal for the defined deliverables.

• Promote/facilitate communication and collaboration across organizations to support the deliverable completion and timeline.

• Gather/facilitate status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule.

• Ensure that execution is aligned with deliverable requirements by working with the sponsor/stakeholders.

• Ensure deliverables comply with Enterprise Change Management standards.

• Support resource planning for delivery/execution.

Required Qualifications:

This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Responsibilities:

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
• Manages coordination of delivery and dependencies across multiple teams
• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
• Supports resource planning for delivery and execution
• Ensures adherence with Enterprise Change Management standards
• Work closely with the development teams, scrum masters, project managers, and product owners to plan and coordinate the releases and oversee release dependencies.
• Create and maintain release calendar and ensured to get approvals for Remedy change management tickets.
• Communicate upcoming releases to stakeholders.
• Leadership: be a self-starter, self-directed and shows initiative.
• Focused on execution, delivery, and commitment to dates.
• Ability to work in a high paced environment.
• Can manage risk; is a good decision maker.
• Understands the big picture; can relate to the firm’s strategy and actions and how they support our business results.
• Demonstrates ownership: Is accountable and influence/can hold others accountable (professionally).
• Ability to communicate and influence upward as well as laterally. – Organized and detail oriented.
• Have a strong technical acumen.
• Ability to partner with others for the good of the initiative. – Lean-Agile, Scrum, Kanban, Safe Agile methodologies.
• Create and manage the Release process within, implementations and deployments for application changes in different Agile projects in the Cloud, SAS/LBaaS and Network

Required Qualifications:

• Minimum of 10 years’ experience required in Technical role supporting network project/programs.
• 5+ years of End-2-End Release Management experience
• Strong Project Management Skills, ability to lead a team and drive to results
• Strong Knowledge of Bank of America Enterprise Change Management standards
• Working knowledge of products, services, business flows and understanding of financial context in which technology and operating principles are used within their business area.
• Has knowledge of software development and general awareness of testing
• Basic knowledge of automation and continuous delivery practices
• Ability to comply with bank standards for information security and business architectures.
• Ability to provide project status on deliverables or escalate issues to sr. leaders and executives
• Microsoft Office (Word, PowerPoint, Excel) proficient
• Excellent oral and written communication skills
• Must possess analytical and problem solving skills

Desired Qualifications:

• Bachelor’s degree in technical field
• Industry Certifications in PMP, SAFE

Skills:

• Collaboration
• Project Management
• Result Orientation
• Solution Delivery Process
• Stakeholder Management
• Analytical Thinking
• Business Acumen
• Financial Management
• Influence
• Risk Management
• Agile Practices
• Architecture
• Data Management
• Solution Design
• Technical Strategy Development

Job Description:

Job Description:

Required Skills:

~Two or more years of previous commercial construction real estate experience, including knowledge of construction loan documents, budget monitoring, AIAs, lien waivers, title, etc.; commercial loan administration experience a plus.

~Strong organizational and time management skills; excellent written and verbal communication skills.

~Ability to manage multiple and competing priorities and operate in an ambiguous environment or an environment where priorities may change quickly.

~Proficient computer skills, including Windows, Excel, Word and Outlook.

~Knowledge of Community Development Banking (Affordable Housing), LoanIQ, and ARIES a plus.

Desired Skills:

~Bachelors degree preferred.

Minimum Years of Experience:

2 years

ServiceNow Platform Administratorwill play a key role in maintaining the ServiceNow platform as defined by the Product teams. This role will provide hands-on technical expertise to resolve service availability issues which includes coordinating cross team efforts to perform root cause analysis and problem resolution. You will work in a team environment to plan and implement software (or hardware) changes. You will participate in the various phases of the application lifecycle, including plan, server build and software installation, release implementation, continuous improvement, and decommission. At these early stages of our ServiceNow deployment, sharing knowledge and developing a documentation library as a team will be essential to our success.

This job is responsible for leading the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements aligned with available playbooks and technical blueprints. Key responsibilities include providing and communicating technology solutions across audiences and overseeing projects and activities related to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain results, and establishing input/output processes and working parameters for systems.

Responsibilities:

• Maintain and support the ServiceNow platform while adhering to bank policies and standards
• Manage ServiceNow code quality control processes and routines
• Respond to incidents for application availability issues as part of on-call duties
• Respond to incidents/pages for application functional issues or questions as part of daily duties
• Use your technical knowledge to triage service availability issues and restore service
• Research and resolve system defects, lead root cause analysis, and drive permanent resolution
• Ensure appropriate monitoring is in place and maintained to ensure application availability
• Participate in software release implementation meetings
• Participate in and coordinate maintenance activities
• Prepare and maintain application support/process documentation
• Develop management jobs, automation routines, or deployment scripts
• Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect, incident, problem, and change review meetings and release activities
• Works with appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiatives
• Participates and helps with resource interviews and onboarding processes
• Performs access reviews, conducts compliance activities, and serves as a delegate for administrative processes
• Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, reliability, and the performance of multiple supported systems
• Mentors other team members and provides technical leadership
• Captures and translates business requirements into complex infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment
• Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications
• Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly
• Provides release support when needed and manages engagement across audiences
• Provides full lifecycle management of the infrastructure and application environments

Skills:

• Systems Administration
• Result Orientation
• Risk Management
• Solution Design
• Adaptability
• Analytical Thinking
• Collaboration
• Influence
• Solution Delivery Process
• Architecture
• Automation
• DevOps Practices
• Project Management
• Stakeholder Management