דרושים Head Healthcare Specialized Product Sales -treasury Executive ב-Bank Of America ב-United States, Chicago

LOB Job Description:

Treasury Technical Engagement Team. This position supports Treasury Sales Officers, Implementation Advisors and Treasury Services Specialists with the on-boarding of new Large Corporate and Commercial clients implementing complex Treasury Services products within US and Canada. The individual must obtain a broad and in-depth knowledge of the various functions to adequately consult with clients, explain the options available to them and gather their requirements for implementing those services. This position will be the primary contact for all technical aspects associated with the implementation of selected services and therefore must be the client advocate with product teams. The value this individual brings to the team and to the organization is the ability to build trust and confidence with clients and ensure the bank effectively delivers an excellent client experience during these technically complex implementations.

This Treasury Technical Consultant position supports Treasury Sales Officers, Implementation Advisors and Treasury Services Specialists with the on-boarding of new Large Corporate and Commercial clients implementing complex Treasury Services products within US and Canada. The individual must have a broad and in-depth knowledge of the various payments, receipts and reporting services as well as data transmission protocols in order to adequately consult with clients, explain the options available to them and gather their requirements for implementing those services.

LOB Responsibilities

• Acts as liaison between the client, vendor, and business partners.
• Works closely with clients and business partners to gather and document requirements.
• Applies business analysis and project management functions.
• Provides technical knowledge to support end to end design requirements.
• Utilizes a project plan throughout the implementation.
• Facilitates weekly meetings, provides minutes, tracks follow up items, and next steps.
• Builds UAT Sandbox and coordinates testing between client and vendor.
• Works collaboratively with other departments impacting projects.
• Manages each project from User Acceptance Testing through to Move to Production.
• Identifies and escalates risks and issues if necessary.
• Engages in demos and technical support to internal teams and clients.
• Works under minimal supervision on high complexity client requests.

LOB Required Qualifications & Skills:

• 2+ years’ experience managing third-party vendor throughout the project lifecycle including onboarding, integration and performance monitoring.
• 1+ year experience in end-to-end project management from project initiation through closure.
• Experience in facilitating joint meetings with vendors and clients to track status, troubleshoot issues and ensure accountability.
• Strong analytical, problem solving, organizational, and time management skills.
• Ability to manage competing demands.
• Proficient in developing and maintaining project plans, timelines, and weekly status updates to external and internal stakeholders.
• Ability to manage documentation version control and change tracking accuracy.
• The ability to read, understand and explain a file specification and requirement documents.
• Experienced Business Analyst with strong organizational skills and desk routines.
• Attention to detail.
• Ability to work on complex technical client implementations.
• Solid writing skills with experience in creating required project documentation- Project Plan and BRD.
• Comfortable providing client demos and navigating multiple projects simultaneously.
• Able to work across multiple lines of business and with diverse teams.
• Highly motivated, team player, able to work efficiently on project deadlines in high pace environment.

LOB Desired Qualifications & Skills:

• 5-7 years of project management experience, preferably in a client-facing or technology driven environment.
• Web Implementation experience - Single Sign On, API, IVR, CSV, Fixed Width files, and User Acceptance testing.
• Client implementation experience with Treasury Products is highly desired (ACH and Merchant Services).
• Proficient in project management tools such as MS Project, Jira, and Excel.
• Prior experience working on projects within financial services, banking or fintech environment.
• Experience or Exposure to QA during testing and deployment of project.
• Ability to manage multiple priorities and projects simultaneously.

This job is responsible for performing risk assessment and repayment capacity analysis (i.e., financial, borrower, industry, etc.) and preparing transaction justification for complex transactions with limited supervision. Key responsibilities include documenting credit analysis, independently assessing historic and projected borrower financial information, evaluating adherence to policy and procedure, providing loan structure analysis and recommendations, and monitoring portfolio performance.

Responsibilities:

• Evaluates credit worthiness and provides analysis and decisioning on whether a client should receive a credit facility
• Partners with Credit Officers, Relationship Management, and Risk teammates to assess and deliver credit solutions
• Monitors the client's operating performance and financial condition, proactively identifying issues and opportunities
• Delivers financial modeling, loan structure, industry, economic, and other analyses to team members to support the loan decision-making process
• Ensures adherence to credit policies, guidelines, procedures, and applicable regulatory requirements

Required Qualifications:

• 3+ years of Commercial Credit and/or Commercial Leasing/Equipment Finance experience

Desired Qualifications:

• Undergraduate degree in finance or accounting; MBA preferred.
• Experience in the analysis and structuring of complex transactions
• Strong credit and risk analysis skills
• Strong presentation, structuring and financial statement analysis skills
• Proven ability to analyze, interpret and negotiate third party documentation
• Proven ability to identify trends and emerging risks in underwriting and client selection

Skills:

• Attention to Detail
• Financial Analysis
• Underwriting
• Written Communications
• Analytical Thinking
• Credit Documentation Requirements
• Credit and Risk Assessment
• Financial Forecasting and Modeling
• Recording/Organizing Information
• Business Acumen
• Collaboration
• Collateral Management
• Loan Structuring
• Prioritization

High School Diploma / GED / Secondary School or equivalent

Job Description:

In close partnership with the coverage and product teams, the role combines industry expertise with a consultative approach to develop and deepen client relationships, and address the evolving needs of healthcare payers, providers, and technology partners. Key responsibilities aligned to these needs include:

• Support execution of GPS’s strategy for clients operating in the U.S. healthcare industry via targeted sales of Bank of America technology platforms and associated solutions

• Manage and lead a high-performing healthcare specialized sales team

• Drive achievement of assigned performance metrics including revenue growth, solution adoption, impact, and unique engagements

• Collaborate cross-functionally to deliver scalable, compliant, and differentiated healthcare solutions

• Contribute to investment planning to drive digitization, automation, and responsible growth

Specific Engagement:

• Shape client acquisition strategy; support team-led client engagements and solution design

• Cultivate partnerships with fintechs, clearinghouses, and HealthTech consultants and vendors

• Represent Bank of America in both internal and external healthcare industry forums, webinars, and strategic client discussions

• Identify emerging U.S. healthcare trends, with a special focus on revenue cycle management, while also providing Voice of the Client insights

• Ensure alignment with compliance and regulatory frameworks

Responsibilities:

• Oversees the management of client engagements and reviews, account management, complex deals, and/or emerging solution opportunities with clients to grow market share through deal support

• Serves as a bank representative presenting at key industry events, leading consultative discussions at multiple levels of the organization, and providing product line expertise

• Assists banking line partners in understanding treasury management, product risk, and ensuring applicable policies are applied through the sales cycle

• Oversees the strategy and tactical execution of segment initiatives across all major Lines of Business, driving collaboration between product, sales, and client relationship teams

• Oversees the identification and development of responses to emerging product trends, competitive strategies, and market gaps

• Manages the development and implementation of programs and policies in partnership with market leadership to drive Global Treasury solutions and local market strategies

• Acts as the product or industry expert in client call planning and strategic client reviews, identifying opportunities and influencing solutions

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals.

• Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations.

• Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success.

• Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization.

• People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance.

• Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability.

• Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs.

• Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage.

Required Qualifications :

• This is a MD-level position leading a specialized product sales team.

• A minimum of 5-10 years experience in financial services, treasury, or payments, with a concentration in healthcare.

  Demonstrated ability to lead and drive high performing client-facing teams.

• Bachelor’s degree or equivalent exp.

• Demonstrated deep knowledge of healthcare financial operations, payments ecosystems for both for and non- profit institutions, including revenue cycle management.

• Experience working with payments and receivables strategies/solutioning with clients.

• Strong consultative client approach

• Familiarity with regulatory and compliance frameworks

• Strong presentation and communication skills

• Proven performance management skills

• Ability to work in a highly matrixed organization.

• Strong ability to influence and drive across key business partners.

• Executive Presence

Desired Qualifications:

• U.S. healthcare payments expertise

• Corporate treasury background/experience

• Familiarity with healthcare ERP/PAS systems

• Direct experience with healthcare payment and receivables platforms

• Advanced degree or certifications

Skills:

• Business Development

• Customer and Client Focus

• Executive Presence

• Leadership Development

• Strategy Planning and Development

• Change Management

• Organizational Effectiveness

• Performance Management

• Talent Development

• Budgeting

• Business Acumen

• Client Solutions Advisory

• Inclusive Leadership

This job is responsible for acting as the primary interface to Treasury clients. Key responsibilities include leading, directing, and coordinating the implementation of highly complex treasury, cash management, card, merchant and depository products and services. Job expectations include providing relationship management, servicing, and technical assistance to internal business partners (e.g. Sales & Relationship Managers, Product Managers, Compliance and Operations) and vendors in order to ensure a timely and smooth implementation process.

Responsibilities:

• Consults with client through implementation of treasury product package

• Facilitates internal and external client calls to work through implementation requests for successful completion

• Troubleshoots research, and responds to internal client team requests for resolution

• Engages key stakeholders for awareness throughout the implementation process, owning resolution for the client

Required Qualifications:

• 1+ years prior banking experience, knowledge of Treasury Management products, and/or project management experience with proven client interaction abilities.

• Comfortable leading and hosting moderate to complex project calls with clients, sales, and operation partners

• Ability to hold self, sales, and operation partners accountable for meeting implementation deadlines

• Ability to escalate appropriately to resolve client escalations and to meet and exceed client’s implementation timeline

• Problem/solving/analytical and organization skills

Skills:

• Attention to Detail

• Client Management

• Customer and Client Focus

• Oral Communications

• Account Management

• Adaptability

• Analytical Thinking

• Critical Thinking

• Written Communications

• Active Listening

• Collaboration

• Problem Solving

• Stakeholder Management

This job is responsible for the delivery of integrated treasury solutions to clients and prospects that may be in the United States (US) or global. Key responsibilities include actively managing and pursuing treasury revenue streams along with increasing product penetration across an assigned portfolio and partnering closely with client-facing teammates to consult on sales opportunities. Job expectations include providing product knowledge to deliver the best possible solution to meet the client and prospect’s needs.

Responsibilities:

• Drives responsible revenue and balance sheet growth, profitability improvement, client calling and planning, portfolio development, pricing strategy, proposal responses, and leads client facing treasury presentations

• Partners with bankers and Product Specialists across the enterprise to develop customized treasury solutions by identifying new opportunities based on client-focused cost and benefit analysis and bank-focused profitability analysis

• Leads pricing and negotiation discussions with the client for treasury management products to optimize relationship profitability and Year over Year (YoY) growth

• Consults within the Client Management Process (CMP) on client relationship development from growth of new client relationships to deepening existing relationship through thoughtful identification of client needs

• Fosters digital adoption by driving mobile, digital, and real time payments adoption and manages strategic dialogues around key client centric issues, while leveraging best practices, peer benchmarking, industry data analytics, and solutioning positioning

• Leads, coaches, and develops Treasury Sales Analysts (TSA), Treasury Sales Officers (TSO), and Treasury Sales Client Officers (TSCO) in day-to-day support of client deliverables

• Maintains an in-depth client focus, treasury industry expertise, client subsector expertise, and a broad understanding of bank structure

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.

• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.

• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.

• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.

• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.

• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.

• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.

• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

• The Treasury Sales Officer (TSO) will be responsible for managing and aggressively growing treasury revenue across a portfolio of Large Corporate GIG clients. He or she will partner with Corporate Bankers, Trade, Liquidity, Investment, Foreign Exchange partners and others across the enterprise to develop customized treasury solutions that meet client objectives.

• The TSO will focus on growth of new and underpenetrated client relationships and expansion of existing relationships.

• The TSO will be accountable for revenue growth, profitability, client planning, client calling, portfolio development, pricing strategy, and proposal/presentation development/delivery.

• The TSO will maintain a strong client focus, treasury industry expertise, understanding of the evolving tech, innovation and ESG landscape, client subsector expertise and a broad understanding of bank structure and the operational aspects of global cash management products and services.

• The TSO will possess strong communication and interpersonal skills, the ability to influence, lead and mobilize business partners, and appropriate financial acumen.

• The TSO must also be motivated to maintain a consistent level of goal achievement and be willing to challenge themselves.

Required Qualifications:

• Inclusive and Inspiring: Seeking motivating team players who value collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds

• Authentic and Passionate: Seeking highly engaged teammates whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and in our communities

• Innovative and Curious: Seeking teammates with out-of-the box ideas and solutions, who embrace change with a future-forward mindset, and are looking to challenge the status quo

• Confident and Agile: Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick thinking, flexible, and always learning and sharing knowledge

• Excellent verbal/ written communication and presentation skills

• Proven negotiation and active listening skills

• Proven business development and relationship management skills with a corporate client set.

• Excellent critical/strategic thinking and problem resolution skills

• Broad and deep treasury / cash management industry experience, including global product knowledge and industry trends

• Ability to demonstrate creative thinking while adhering to guidelines

• Strong business/financial acumen

• Proven ability to foster strong partnerships within the core team and the ability to build trust and deep, market differentiating relationships with clients

• Strong time management and prioritization skills

• Ability to effectively manages risk while balancing the needs of the client, the team, and the bank

• Able to effectively work as an individual contributor as well as a supportive and collaborative team member, proactively engaging and mobilizing internal partners in a fast paced environment

• Strong executive presence both internally/externally

Desired Qualifications:

• US and International treasury management and/or product knowledge

• Intrinsically motivated to continuously improve processes and/or one’s own education

• Ability to lead small groups while effectively delegating tasks

• Exercises the desire to mentor and sponsor other associates

• Certified Treasury Professional certification or equivalent

Skills:

• Account Management

• Business Development

• Client Management

• Client Solutions Advisory

• Customer and Client Focus

• Critical Thinking

• Portfolio Analysis

• Presentation Skills

• Relationship Building

• Sales Strategy

• Coaching

• Collaboration

• Oral Communications

• Prioritization

Applies technical knowledge in determining end to end design requirements for large projects involving line of business, software/hardware developers and vendors. Work closely with business partners to define strategies for technical solutions, determine requirements, and develop functional designs based on the analysis of line of business needs, objectives and existing systems infrastructure. Drives and participates in design, development and implementation of large and complex enterprise wide applications, often using new technologies. Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs and that test plans and scripts serve customer needs. May manage projects including responsibility for a project and project budget. Works under minimal supervision on enterprise wide projects requiring creative solutions. IT degree preferred or substantially equivalent experience. Typically requires a minimum of 5-7 years of applicable experience.

LOB Job Description:

Treasury Technical Consultant - This position supports Treasury Sales Officers, Implementation Advisors and Treasury Services Specialists with the on-boarding of new Large Corporate and Commercial clients implementing complex Treasury Services products within US and Canada. The individual must have a broad and in-depth knowledge of the various payments, receipts and reporting services as well as data transmission protocols in order to adequately consult with clients, explain the options available to them and gather their requirements for implementing those services.

Required Skills:

• Strong knowledge Treasury Payments, Receipts and Information Reporting products with the ability to establish and maintain a high level of customer trust and confidence
• Knowledge of data transmissions and connectivity such as HTTPS, FTP/SSL, SFTP, AS2, SWIFT
• Knowledge of industry standard file formats such as NACHA, EDI, XML
• Strong analytical, problem solving and organizational skills with the ability to manage competing demands.
• Strong communication skills to work with clients and internal partners to deliver clear requirements
• Strong interpersonal skills including mentoring, coaching, collaborating, and team building
• Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
• The ability to read, understand and explain a file specification and requirement documents
• The ability to visually inspect a data file against its specification document to ensure accurate formatting

Desired Skills:

• Client implementation experience with Treasury Products is highly desired
• Prior experience managing technology projects at Bank of America.
• Prior experience as a software developer, business analysis or product manager
• The desired candidate will have a 4 year degree and 5+ years experience in a similar client facing role.

Key Responsibilities:

• Provide a consultative approach to client through implementation.

• Facilitate internal and external client calls to work through implementation requests utilizing project management and technical skills.

• Troubleshoot, research, and respond to internal client team requests.

• Engage key stakeholders throughout the implementation process.

• Associates in this role are directly aligned to a sales team and provide dedicated Treasury Product implementation support for the Sales team’s entire book of clients.

• Associates meet with their aligned sales partners on a weekly (if not more frequent) basis to discuss all work in the pipeline.

• Associates conduct Client facing calls and are in frequent and direct communication with clients.

• Associates run point for Sales/Clients on all work and interactions needed with Treasury Operations and Technology teams as clients are implementing complex Treasury products.

• Associates develop working relationships w/Clients and can be a primary point of contact for Clients on all Implementation/Fulfillment questions and issues.

Required Qualifications:

• 1-2 years of work experience in the Banking/Financial industry.

• Presentable, confident and client focused. Client facing experience or ability to conduct discussions with Clients in a confident manner.

• Excellent communications skills and ability to present to an audience

• Ability to work under pressure in a team environment.

• Ability to liaise with all levels of the firm and people with different experiences and backgrounds.

• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.

Desired Qualifications:

• Treasury industry work experience.