Regional Payroll Operations Consultant – jobs at Bank Of America in United Kingdom, Chester

Role Description:

As a Technical Integration Consultant for CashPro Connect payments and Reporting, you will responsible for Implementing the Cash Management / Treasury bulk file payments and reporting solutions for our GPS clients. This is a client facing role which comprises of client outreach, stakeholder coordination, setup, verification, UAT file testing and Client production penny testing.

Responsibilities:

• Project manage the implementation of technical cash management solutions for EMEA GPS client base. This includes the connectivity through CashPro File import, ‘host to Host’ channels or SWIFT for all supported countries electronic payment/collection types & reporting, using both industry (ISO20022) and BOFA proprietary file formats

• Oversee the delivery and execution of the project in line with agreed delivery timelines, driving the client in order for the Bank to realise new revenue at the earliest opportunity, and to meet client expectation.

• Working in partnership with clients to create and agree an implementation delivery timeline, clearly communicate the project status; identify issues, resolution steps and deadlines

• Assisting clients with technical connectivity and file testing to facilitate a high percentage of Straight through Processing for transactions

• Provide consultancy and assistance to Sales and Product Teams to win new business, and in the ongoing development of new services and products.

• Coordinating with internal Business Partners as necessary to expedite project resolution.

• Must be able to demonstrate strong experience with client facing roles, both orally and written, to a very high standard, dealing with clients at all levels (from Senior Treasury Management to Accounts Payable and client technical teams.

• Ability to navigate and network with the Global Sales and GPS organisation.

• Experience of EDI and/or Bulk file payment processing systems, alongside Global File/Message Networks such as SWIFT or EBICS.

• Have experience with XML ISO 20022 file formatting (pain/camt/pacs) and / or SWIFT MT/MX messages.

• An understanding of the various clearing systems in Europe and the payment options available.

• Basic knowledge of Clients’ ERP (Enterprise Resource Planning) and TMS (Treasury Management System) processes.

• SWIFT for Corporates Certification an advantage.

Skills that will help:

• With multiple client projects being coordinated at any one time within the group, strong organization and project management skills will be key in ensuring the success of the projects assigned. A focus on quality, creativity and teamwork are also a pre-requisite.

• Self-motivated to identify and promote new improved processes and procedures, to strengthen risk control and time to revenue.

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.

• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.

• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.

• Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.

• Access to an Employee Assistance Program for confidential support and help for everyday matters.

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.

• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Responsibilities Include:

• Bank Account opening, closing, maintenance, migrations and dormancy reviews

• The operational set-up and maintenance of bank accounts

• Responsible for supporting the attestation and certification processes

• Challenging the team’s processes and generating ideas to streamline workflows

• Builds relationships with key stakeholders to improve processes

• Responsible for managing the bank account management inbox

• Gatekeeper for bank account related queries

• Support the implementation of a standardised operating model and framework for Bank Account Management within Global Market Operations

• Responsible for ensuring adherence to the Bank Account policy

• Resolution of exceptions and escalation to ensure the teams processes are completed in a timely manner

What we are looking for:

• Analytical skills including data reconciliation and interpretation

• Excellent organizational skills - ability to switch between tasks and to prioritize work effectively

• Excellent communication skills - ability to run effective meetings and engage knowledgably and confidently with different stakeholders across the organization, building relationships with both internal and external clients

• Logical approach to problem solving and a hunger for process improvement

• Good sense of judgment, knows when to escalate and how to manage senior management expectations

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons

• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc

• Use of a flex fund to use towards benefits

• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution

• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Responsibilities will include:

• Compensation advisory, tracking and analytics, ensuring comprehensive understanding of regional issues and priorities.
• Accurately compiling, summarising and analysing data effectively to help drive fact-based decisions.
• Preparing line of business, country and regional compensation reporting and analysis throughout the year, and particularly for the year-end compensation review process.
• Developing, improving and maintaining dynamic tools.
• Ensuring appropriate governance and control activitiesacross regional compensation processes.
• Contributing to a broad range of compensation initiatives and projects across the region.

What we are looking for:

• Experience of compensation practices within a large multinational financial services firm.
• Technical background required with exceptional ability in data analysis, interpretation and presentation, and attention to detail,
• Ability to use own initiative and judgement, to act proactively and work with low levels of supervision.
• Excellent communication and presentation skills, with ability to summarise and articulate complex process / data into easily understood information.
• Excellent interpersonal skills in order to maintain a close working relationship with HR colleagues.
• Highly proficient in Microsoft Excel and comfortable managing large and complex datasets.
• Proficient in other Microsoft applications (Powerpoint, Word) and HR information systems.

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
• Access to an Employee Assistance Program for confidential support and help for everyday matters
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Job Description:

Chester - UK

Job Title:Regulatory Reporting Operations Analyst

Officer

Role Description:

This job is responsible for providing standard research, reporting and analytical support for the delivery of regulatory reporting. Key responsibilities include end-to-end reporting support for cross border payments, electronic transactions, sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives and over-the-counter derivatives across multiple lines of business. Job expectations include following the established procedures under general supervision and oversight, and assisting less experienced teammates.

Responsibilities:

• Delivers standard regulatory reports to regulatory agencies in line with expectations on completeness, accuracy, and timeliness
• Executes control practices, including compliance with all regulatory and policy requirements, including data quality standards
• Identifies, tracks, and remediates errors and breaches, data issues and control enhancements that impact the respective reports
• Partners with upstream process owners and data providers to improve data quality of regulatory reports

What we are looking for:

• Good computer skills including Microsoft Office Applications
• Excellent verbal and written communication skills
• Ability to work effectively with multiple teams
• Able to work independently and within a team structure
• Ability to handle multiple tasks in a face paced environment and meet deadlines
• Exceptional analytical and problem resolution skills

Job Description:

Job Title:Regional Payroll Operations Consultant

Corporate Title:Assistant Vice President

The Europe and Middle East (EMEA) Payroll Team is responsible for the delivery of pay services across the EMEA region. Reporting to the EMEA Payroll Manager, you will be part of the team ensuring accurate pay service delivery in addition to meeting our tax and legal obligations.

You will work closely with the individual pay delivery teams, as well as the Compensation, Benefits, Talent Acquisition, Shared Services, Global Mobility and HR Leadership.

This is a challenging, yet rewarding role that requires exceptional communication, organisational and interpersonal skills to effectively solve complex tax and pay related issues and advise key stakeholders. The ability to understand and clearly communicate issues and provide solutions is critical to success, as are flexibility, ability to multi-task, and sold time management skills to ensure multiple deadlines are met. There is a requirement to proactively identify employee and firm level issues and work to mitigate these whilst understanding the wider implications.

Key Overview

• Reporting into the EMEA Payroll Manager. This senior Payroll consultant will support the France Payroll Team lead/manager. The position will be based within our EMEA Payroll Operations group within GHR Shared Services.
• Delivering regular oversight to our monthly pay process, enhancing the expertise in the team, looking for efficiencies help to directing our pay vendor to ensure delivery for team.
• Contributing the overall goals of EMEA HR Shared Services
• Building on our Partnerships
• Working through the Strategy
• Delivering to our employees & stakeholders

Responsibilities:

• Participate in the monthly pay cycle, working with fellow EMEA Pay consultants and our Pay Vendors.
• Ensure the management and processing of the monthly payroll for the France entities, including benefits and taxes employees in compliance with French legislation.
• Working with the EMEA/France Pay manager in maintaining regular vendor engagement to changes in the France payroll to ensure compliance and clarity to the employee.
• Opportunity to actively participate in key Payroll deliverable projects.
• Provide French Pay process support and guidance to all monthly pay BAU activities to the team. (Audit Requests, Post Audit Findings).
• Working with Key Internal and External stakeholders, in the delivery of all monthly and annual reporting.
• Finance Accounting Breaks – working with our Financial Governance Team to ensure balance sheet is clean/well reported.
• Contribute and help guide ad-hoc queries from employees and/or GHR colleagues.
• Ensure the adoption of risk and SOX controls are in place with continuous process improvement.
• Liaise with Internal and External Audit as appropriate.
• Identifying gaps and implementing processes; identifying areas for improvement and implementing efficient processes to enhance operations working with key stakeholders.

Required Skills:

• European Payroll experience (Excl UK)
• Strong knowledge of European payroll legislation and statutory obligations
• Excellent Excel skills.
• Strong PC skills, including proven ability to use numerous payroll software packages
• Ability to work under own initiative to drive efficiencies and new ideas for a better working environment.
• Excellent team player with the ability to build effective team relationships and promote an environment of trust and flexibility.
• Ability to prioritise workload and manage numerous deadlines, in line with the various payroll deadlines.
• Strong written and oral communication skills and the ability to communicate with people from different levels of the organisation and across the different lines of business, as well as with external bodies.
• Possess a high degree of accuracy and attention to detail.

Desirable

• Previous banking experience or experience within a large corporation.
• Understanding of payroll accounting and finance.
• Wider Regional Payroll Experience.
• French language skills.

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons

• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.

• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.

• Access to an Employee Assistance Program for confidential support and help for everyday matters

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution

• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements

Responsibilities:

• Service restoral plan refresh management
• Business resumption process testing management
• Understanding of technology limitations and impact on processes
• Analyses and resolution of highly complex operational problems
• Requirements gathering and analysis: Identify and document business needs by working closely with stakeholders. Translate business requirements into functional specifications.
• Stakeholder Management: Serve as the liaison between business stakeholders and the technical team. Ensure all parties have a common understanding of the project objectives.
• Data Analysis and Reporting: Analyze business data to understand trends, patterns and issues. Develop reports and dashboards to measure process performance and help stakeholders make informed decisions.
• Solution Design and Validation: Propose and evaluate solutions to meet business needs. Conduct testing and validation of new processes or systems before full implementation.
• Project Management and Training

• Proven track record in operations or middle office transformation within the financial services industry

• Deep understanding of the operational needs in the Fixed Income business

• Ability to face off with senior business heads at a strategic level while understanding the detail

• Analytical and problem-solving skills with the ability to review and highlight project risks and issues and partner on mitigating solutions

• Excellent project management skills with the ability to manage multiple projects simultaneously

• Leadership and communication skills with the ability to influence and build relationships at all levels of the enterprise

• Ability to conduct presentations with emphasis on storytelling to convey and influence the case for change

• Expertise in using data analytics and reporting tools (Excel, Tableau, Power BI)

Other Skills

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

This job is responsible for resolving day-to-day complex problems, researching, and executing on complex transactions for multiple sites or larger business unit(s). Key responsibilities include leading the design, development, and implementation of products, systems, processes, and services using discretion within the project management methodologies, with a focus on continuous improvement.

Responsibilities:

• Leads the design, development, and implementation of complex products, systems, and services in an operations environment using subject matter expertise
• Manages projects and direct activities of a team related to special initiatives
• Advises as a technical expert in assigned area by providing work direction, guidance, and training to employees and business partners on new complex initiatives
• Builds relationships with business partners across various Lines of Business
• Manages and defines responsibilities and accountabilities for key program and projects
  

Skills:

• Communication and problem solving of complex reviews involving Global Laws, Rules, and Regulations
• Ability to balance and prioritize across multiple deliverables and tight timelines.
• Professional maturity and experience to interact with, compliance, senior bankers, and senior management.
• Experience ideally within AML programs and/or risk management
• Must be detail oriented with ability to analyze and consolidate complex KYC and transactional information.
• Understanding of evolving Laws, Rules and Regulations for AML is core and applying this to day-to-day-engagement with both operations and bankers is key to success.
• Demonstrated ability to think strategically and execute tactically
• Ability to read and understand complex matters, anticipate risks, and summarize key information
• High attention to details and strong organizational skills
• Strong written and verbal communication skills
• Proficient in Microsoft Office applications, including Excel, Word and SharePoint
• Demonstrated dependability and ability to act with a sense of urgency
• Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment.

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.