דרושים Senior Operations Consultant ב-Bank Of America ב-Brazil, São Paulo

Responsibilities:

• Manage relationships with the business and technology leaders, and vendors for technical products;

• Be accountable for solution delivery management as relevant to their teams (for example, prioritizing tech debt, compliance and security items, and supporting audits);

• Be accountable to ensure all relevant risk, financial, and compliance polices and standards are met;

• Be accountable for the application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews);

• Create the technology strategy for their technical domain;

• Ensure that execution is aligned with product strategy by working with Product Management, Product Owners, and other stakeholders;

• Create an inclusive and healthy working environment, and help to resolve organizational impediments/blockers;

• Lead and create followership in Communities of Practice in the organization;

• Accountable for team/program level resource and financial management; build and maintain teams through talent acquisition;

• Set maturity objectives and provide individuals/teams with training and resources to achieve them;

• Set and track quality and performance objectives;

• Facilitate performance and career development of individuals through performance reviews, coaching, and building individual development plans that are needed to develop competencies and skills;

• Understand individual and team maturity and performance through team/client feedback.

Skills:

• Experience and thorough understanding of Software design & testing engineering. DevOps & Release Automation, Application & Data Architecture

• Experience and thorough understanding of Brazil’s technology landscape & regulatory landscape

• Knowledge of Brazil financial market, products and associated regulatory regime;

• Legacy and new technology architecture and operating platforms;

• Significant ability to manage multiple reporting lines, matrix structures and diverse teams;

• Ability to build strong relationships based on good listening skills, attention to detail, clear communication, transparency, trusted opinion, portrait political acumen;

• Strong leadership and team management skills. The new leader needs to very closely manage the group on the ground, to assess the talent bench, manage performance for quality delivery and retain and nurture key resources to be future leaders;

• Disciplined and hands on leadership skills. Capable of coping with multiple requests, short deadlines, delivering the messages in executive manners timely (Decks/presentations, email channels, all hands, regulatory meetings);

• Deep understanding of functional and technical architecture, blueprints and able to help create and socialize roadmaps aligned with global strategic directives and local requirements;

• Fluent in Portuguese, English and preferably Spanish;

Job Description:

Job Description:

This role will be responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.

Responsibilities:

• Ensures transactions are completed in an accurate and timely manner;

• Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management;

• Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks;

• Discuss and define requirements for new products requested by Front Office;

• Performs tasks accurately during high volume periods in a team environment;

• Identifies and flags potential risks in a timely manner

• Front Desk support requires significant knowledge and sense of urgency to attend timely, with accuracy and high quality all different demands it can be requested;

• Serve as a Operations Equities team member contributing to daily BAU production work through the completion of responsible daily activities;

• Contribute to reducing risks and driving operational excellence in the operations equities space including but not limited to:

Initiatives involving automation & streamlining of processes to reduce time spend and improve the overall trade processing and client (internal, or external) support experience

Deep dive analysis of daily routines and related processes to identify issues and areas of improvement.

Skills:

• Collaboration;

• Customer and Client Focus;

• Prioritization;

• Adaptability;

• Business Acumen;

• Client Management;

• Data Collection and Entry;

• Active Listening;

• Strong communication skills (written and verbal);

• Fluent English written and oral communication;

• Advanced Excel experience;

• Good understanding of Brazilian Equities products;

• Previous experience in Operations or other correlated areas;

• PQO BackOffice Certificate;

• Demonstrated ability to problem solve;

• Ability to work under pressure in a team environment;

• Candidate will be required to meet tight deadlines and know when to escalate;

• Strong focus on attention to detail;

• Demonstrated ability to manage multiple priorities/tasks;

• Demonstrated ability/willingness to continuously learn on the job.

Job Description:

Job Description:

This job is responsible for defining and leading the engineering approach for complex features to deliver significant business outcomes. Key responsibilities of the job include delivering complex features and technology, enabling development efficiencies, providing technical thought leadership based on conducting multiple software implementations, and applying both depth and breadth in a number of technical competencies. Additionally, this job is accountable for end-to-end solution design and delivery.

Responsibilities:

• Lead a technology program to help the GPS (Global Payments System) business delivery values and new capabilities for Brazil market;

• Responsible for defining and leading the engineering approach for complex features to deliver significant business outcomes;

• Accountable for evolve architecture, engineer and business/capabilities skills in technology teams;

• Aligns strategy and execution by applying Lean/Agile and design thinking approaches;

• Coordinates and facilitates the program routines – e.g. kick-off, status reviews, stakeholder meetings, change controls, tollgates, etc. Plans and coordinates delivery and dependencies across multiple organizations;

• Establishes and builds relationships with business and technology leaders across multiple organizations, as well as Compliance and Risk;

• Key responsibilities of the role include delivering complex features and technology enablers that improve development efficiencies, providing technical thought leadership based on the significant experience they have built through multiple software implementations and has developed both depth and breadth in a number of technical competencies. Can also be accountable for end to end solution design;

• Responsible for leading a team to maximize the value delivered through multiple programs and/or value streams;

• Develops people through coaching, mentoring, feedback, and hands-on career development;

• Facilitates performance and career development of individuals through performance reviews, coaching, and building individual development plans that are needed to develop competencies and skills. Understands individual and team maturity and performance through team/client feedback.

Skills:

• Specific knowledge of the local financial market and products with focus on Brazil Payments and Cash Payments;

• Experience in Global Payment solution and platforms (Data Lake, Kafka, etc);

• Knowledge of GPS ecosystems and functionalities;

• Knowledge in technology tendences, digital, frameworks, cloud computing.

• Interact with business partners and architecture to discuss and propose solution base on business process and capabilities, aligned to strategic architecture approach;

• Ensure that the design and engineering approach for complex features, are consistent with the larger portfolio solution;

• Fluent in Portuguese and English;

• More than 5 years experience in Global / International banks;

• Have worked in solution architecture and or engineering;

• Good communicator for all levels , including stakeholders at Senior Level;

• Resilient for environment with different cultures;

• Ability to coordinate teams.

Desirable Skills / Competencies:

• Matera Suite for Cash Management;

• Oracle

• Participation on technological transformation projects;

• Agile Methodology

Job Description:

Job Description:

This job is responsible for resolving day-to-day complex problems, researching, and executing on complex transactions of Working Capital (onshore and offshore), Local Guarantee (Fiança) and Export Credit Note (NCE) for multiple sites or larger business unit(s). Key responsibilities include leading the design, development, and implementation of products, systems, processes, and services using discretion within the project management methodologies, with a focus on continuous improvement.

Responsibilities:

• Leads the design, development, and implementation of complex products, systems, and services in an operations environment using subject matter expertise;

• Manages projects and direct activities of a team related to special initiatives;

• Advises as a technical expert in assigned area by providing work direction, guidance, and training to employees and business partners on new complex initiatives;

• Builds relationships with business partners across various Lines of Business;

• Manages and defines responsibilities and accountabilities for key program and projects.

Skills:

• Critical Thinking;

• Customer and Client Focus;

• Decision Making;

• Problem Solving;

• Risk Management;

• Adaptability;

• Attention to Detail;

• Collaboration;

• Issue Management;

• Analytical Thinking;

• Oral Communications;

• Presentation Skills;

• Excel / VBA;

• Fluent in English and Portuguese.

Job Description:

This job is responsible for resolving day-to-day complex problems, researching, and executing on complex transactions for multiple sites or larger business unit(s). Key responsibilities include leading the design, development and maintenance of automation scripts in approved automations tools with focus on continuous improvement.

Responsibilities:

• Develop, execute and maintain scripts to automate tests in the homologation environment

• Work closely with the business, technology, and operations teams to understand and further develop the automation scripts following Bank guidelines

• Identify opportunities for improvement and optimization in the test automation flow and their respective performances for projects

• Maintain robust and clear documentation of automated scripts and progress of the work developed to share with the stakeholders

• Execute training for the quality assurance team execute the automated scripts developed

• Maintain accurate and up-to-date documentation of the test execution process. This includes recording test results, tracking defects, and documenting any issues or challenges encountered during testing;

• Identify and document any defects or issues discovered during testing. Provide detailed information about the defects, including steps to reproduce, screenshots, and any other relevant information.

• Report the defects to the UAT Coordinator or UAT Project Manager for further investigation and resolution;

• Participate in the UAT sign-off process, where input and feedback may be required

Skills:

• Experience with Selenium for web-based automations testing;

• Hands-on experience with Cucumber system for BDD testing (Gherking Language);

• UFT expertise for functional test automation (Windows based systems);

• Familiarity with Eclipse IDE for automation development and setup;

• Ability to create clear, impactful presentations tailored to executive audiences;

Job Description:

Job Description:

This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include building new procedures, completing complex non-routine analytics, creating reports, and reviewing exception testing and processing. Job expectations include supporting continuous improvement of processes by identifying trends and understanding the operations environment.

Responsibilities:

• Leads implementation for products, services, and operational solutions

• Manages the design, documentation, implementation, and monitoring of new products and services

• Consults on procedural, technical, and operational changes

• Advances business products knowledge within operations environment

• Fosters relationships with partners and teammates

• Inspects data to identify issues and trends

• Presents reporting on key performance and implementation status

Skills:

• Attention to Detail

• Monitoring, Surveillance, and Testing

• Policies, Procedures, and Guidelines Management

• Regulatory Compliance

• Written Communications

• Adaptability

• Business Acumen

• Continuous Improvement

• Critical Thinking

• Process Mapping

• Change Management

• Consulting

• Data Management

• Reporting

Job Description:

Job Description:

This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include building new procedures, completing complex non-routine analytics, creating reports, and reviewing exception testing and processing. Job expectations include supporting continuous improvement of processes by identifying trends and understanding the operations environment.

Responsibilities:

• Leads implementation for products, services, and operational solutions;

• Manages the design, documentation, implementation, and monitoring of new products and services;

• Consults on procedural, technical, and operational changes;

• Advances business products knowledge within operations environment;

• Fosters relationships with partners and teammates;

• Inspects data to identify issues and trends;

• Presents reporting on key performance and implementation status.

Skills:

• Attention to Detail;

• Monitoring, Surveillance, and Testing;

• Policies, Procedures, and Guidelines Management;

• Regulatory Compliance;

• Written Communications;

• Adaptability;

• Business Acumen;

• Continuous Improvement;

• Critical Thinking;

• Process Mapping;

• Change Management;

• Consulting;

• Data Management;

• Reporting;

• Research;

• Fluent English and Native Portuguese language.