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דרושים Applecare Service Supply Planner ב-אפל ב-United States, Austin

מצאו את ההתאמה המושלמת עבורכם עם אקספוינט! חפשו הזדמנויות עבודה בתור Applecare Service Supply Planner ב-United States, Austin והצטרפו לרשת החברות המובילות בתעשיית ההייטק, כמו Apple. הירשמו עכשיו ומצאו את עבודת החלומות שלך עם אקספוינט!
חברה (1)
אופי המשרה
קטגוריות תפקיד
שם תפקיד (1)
United States
אזור
Austin
נמצאו 51 משרות
03.08.2025
A

Apple Data Scientist AppleCare Business Insights United States, Texas, Austin

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02.08.2025
A

Apple Emergency Relay Vendor Manager AppleCare United States, Texas, Austin

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תיאור:
The Emergency Relay Vendor Manager will engage in defining the scope and requirements of a rapidly growing program, and will engage with assigned site(s) to own daily, weekly, monthly, and quarterly performance, through effective improvement plans and acting as the primary point of contact for Apple on all operational matters. The VM will be working to define and refine processes for the program, including interaction handling, overflow programs, procedures and escalation handling.Travel may be required.
  • A successful candidate comes with the following:
  • 5+ years contact center Supplier management experience or client services/account management experience with a contact center service provider
  • Excellent oral & written communication skills and ability to navigate at multiple levels of engagement including senior level audience
  • Effective analytical and structured problem-solving skills
  • Shown operational knowledge, strategic planning skills and dynamic interpersonal skills to navigate at multiple levels of engagement.
  • Ability to distill complex challenges into a cogent strategy. Highly organized and able to make decisions based on a broad set of variables, quickly and efficiently
  • Experience utilizing influencing skills and working with collaborators successfully. Ability to work well with business owners to understand business needs and goals
  • Bachelor's Degree, or equivalent experience
  • 8+ years of experience leading technical support and/or customer care contact center operations
  • Ability to work autonomously, and to collaborate optimally with a peer group
  • Experience with emergency services or PSAP (Public Safety Answering Point) operations is a plus
  • Experience with “white glove” services with extremely tight service level targets
  • Project Management/Business Process Reengineering Experience
  • COPC Registered Coordination Certification preferred
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01.08.2025
A

Apple Data Science Analytics Partner AppleCare Digital United States, Texas, Austin

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תיאור:
Coordinate across cross-functional areas to generate, handle and implement new initiatives, track status, and identify critical issues and their resolution. Partner with peers to build and prototype analyses pipelines that provide insights at scale. Evangelize adoption of standard methodologies and build greater awareness of common data analysis pitfalls.
  • Advanced degree (MS / MBA / PhD) in a quantitative field such as Data Science, Statistics, Operations Research, Engineering, Computer Science, Information Technology, Mathematics, Physics, Finance, Economics or a similar quantitative field.
  • 5+ years of industry experience in an Analytics/Data role. Ability to work hands-on with data.
  • Experience navigating through complex organizational structures and influencing business partners and customers in decision making.
  • Experience working in diverse cross-functional teams to drive results and providing expertise and direction on analytics, data science, experimental design, and measurement.
  • Experience articulating and translating business questions and using analytics and data science techniques to answer those questions.
  • Experience in producing powerful visualizations and dashboards that balance both art and science (using Tableau/D3, etc).
  • 3+ years of experience in an internal or external Consulting or Strategy capacity
  • Experience with Customer interaction systems and technologies such as IVR, Phone, Chat, Apps and other Digital Channels is highly preferred.
  • Experience and familiarity with AI technology systems, and a deep understanding of the latest technology advancements in the GenAI space is preferred.
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27.07.2025
A

Apple Cross-Functional Quality Engineer AppleCare United States, Texas, Austin

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תיאור:
Encourage others to fight for excellence, even under competing priorities and pressuresOptimally lead meetings ranging from 2 to 60+ participants, and communicate resulting actionsIdentify opportunities to leverage automation for test prep and execution Proactively look for risks (technological, organizational, political) and identify appropriate mitigation plansSeek expertise and involve the right experts for the best testing outcomesDrive schedule, planning meetings and activities for UAT preparation and executionFacilitate identification of test scenarios and ensure requirements traceabilityFoster healthy debate and seek to understand multiple perspectivesEstimate resource requirements to complete testing, and ensure realistic plans are in placeEnsure the test environments and required data are available to support testingUtilize analytical skills to investigate and drive resolution of issues found in UAT activitiesApproach problems flexibly, and be willing to adapt and modify your approach, without compromising on the outcome. Participate in testing transformation activities by driving forward innovative approaches and methodologies
  • Bachelors degree or equivalent experience
  • 5+ years experience leading testing/QA, with emphasis on planning and managing multi-functional testing
  • Experience with different testing methodologies and driving a quality mindset
  • Experience establishing QA program structure for efficient return-on-investment, and coordinating and delegating cross-project initiatives
  • Ability to develop technical expertise and understanding of system interdependencies, and their impacts on testing plans
  • Experience with system and/or software architecture models
  • Ability to abstract technical details and effectively communicate to audiences at different levels
  • Proficient at balancing multiple efforts at a time
  • Excellent listening, communication, leadership and presentation skills
  • Ability to develop and maintain relationships with internal partners
  • Exemplify flexible thinking, curiosity, self-motivation, dedication to quality, focus on the details, and a positive perspective
  • Ability to navigate through ambiguity to clarify objectives and execution plans
  • Strong organizational and documentation skills
  • SAP functional experience, and experience migrating from SAP R/3 to SAP S/4 HANA is beneficial
  • Ability to travel up to 10% of the time
  • Quality Assurance certification (ISTQB, ASQ, etc) and/or PMI certification is highly desirable
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22.07.2025
A

Apple AppleCare Vendor Alliance Manager United States, Texas, Austin

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21.07.2025
A

Apple RCC Service Support Area Manager United States, Texas, Austin

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תיאור:
Primary responsibilities:• Support hardware engineering staff through its component, System/Schematic design and simulation workflows• Identify, triage and debug Schematic and System workflow related issues• Develop and deliver training on best practices with regards to Schematic design, verification and System workflows• Identify and generate workflow requirements and best practices• Collaborate with customers to gather requirements and development team to deliver enhancements and solutions• Leverage AI/ML techniques to facilitate everyday work and solve engineering challenges
  • Bachelor’s Degree, or equivalent (Computer/Electrical Engineering) with 2 or more years of relevant industry experience
  • Knowledge with System and Schematic workflows
  • At least 5 years working with ECAD design tools and workflows
  • At least 3 years developing and delivering training
  • Proficiency with Linux and shell scripting
  • Software :
  • Expert knowledge of Cadence software for System and Schematic design
  • Knowledge of the HW design process from library creation to Architecture, Schematic and analysis flows
  • Knowledge of MCAD workflows would be a bonus
  • Some knowledge of Cadence Sigrity or similar simulation tools
  • Experience with version control systems (e.g., Git, Perforce)
  • Technical:
  • Extensive understanding of Architecture, Schematic and constraints
  • Understanding of signal integrity, PDN design and thermal management techniques for PCBs.
  • Experience developing and presenting trainings
  • Familiarity with fundamental AI/ML concepts, including LLMs, supervised or unsupervised learning, neural networks and prompt engineering
  • Some experience applying AI/ML techniques to solve engineering problems
  • Problem-solving:
  • Strong analytical and problem-solving skills
  • Ability to identify, triage and debug technical design issues, arriving at root cause
  • Excellent verbal and written communication skills in English, with an ability to work with different stakeholders operating at various skill levels
  • Thrives in a dynamic work environment, both independently and as a part of a team
  • Shown ability to work independently while using sound technical and business judgement.
  • Dynamic with a “can do” attitude. Humble and act with grace under fire.
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20.07.2025
A

Apple Operations Program Manager Environment & Supply Chain Innova... United States, Texas, Austin

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תיאור:
As a successful Operations Program Manager, you:• Are a highly collaborative leader and facilitator• Communicate with ease across all levels• Combine subject matter expertise with hands on application• Achieve results through relationships and influence• Excel at program/project and supplier management
  • BS or MS degree in an industrial, business, or environmental related discipline
  • 7+ years of operations experience in a manufacturing environment
  • Excellent record of delivering results on time in a manufacturing/industrial setting, with the ability to work cross functionally with engineering, maintenance, EHS, and suppliers to solve problems and create value.
  • Experienced and skilled in prioritizing environmental, safety and quality standards, with the ability to meet production goals without compromising any of the former.
  • Exceptional ability using Lean methodologies and tools to drive continuous improvement across an operation. Data-driven and willing to take action. Skilled in optimizing factory layouts, footprint optimization, and time motion studies.
  • Ability to develop and review metrics and Key Performance Indicators (KPIs) and generate reports/dashboards on performance & efficiency, regulatory compliance, budget, time delivery, order accuracy, fulfillment rates, fixed asset tracking, and targets on key turnarounds/audits/improvements).
  • Experience managing shipping and receiving operations as well as stock room materials. Minimize process inventory and achieve the highest level of inventory accuracy.
  • Possesses deep experience participating in Environmental, Health & Safety (EHS) initiatives, including ISO 45001, 9001, 14001 and R2 / E-stewards certification.
  • Amazing collaboration skills, with the ability to pair subject matter expertise with a desire to support/champion the contributions of others. Enthusiastic and detailed while managing several work-streams.
  • Possess excellent presentation skills (Keynote).
  • Ability to provide clear, accurate, and effective communication, orally and in written form.
  • Independence and autonomy spanning all aspects of planning, organizing, and prioritizing one’s work, to ensure work product meets the quality and time standards.
  • Ability to travel <20%.
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תיאור:
  • Bachelor degree in Data Analytics, Business Analytics, Mathematics, Computer Engineering/Science or related field.
  • Minimum 5-8 years of applicable experience as a data scientist or business analytics/intelligence professional
  • Experience of dataset generation and visualization using SQL and visualization platforms such as Tableau/ Power BI.
  • Proficiency in Python and data manipulation libraries.
  • Strong understanding of statistical modeling, machine learning algorithms, and evaluation metrics.
  • Strong communication skills and ability to distill information from large data sets and results into simple concepts and actionable insights for a variety of audiences.
  • Masters degree in Data Analytics, Business Analytics, Mathematics, Computer Engineering/Science or related field.
  • A strong passion for analytics with the ability to work closely with business teams, understand business requirements, and handle sophisticated projects related to data-driven initiatives.
  • Strong visualization skills using Tableau with a keen eye for design.
  • Can easily cut through ambiguity and can rapidly understand complex business processes and details.
  • Prioritizes workload, managing multiple and often competing tasks, and meets deadlines for a
  • variety of deliverables.
  • Excellent verbal and written communicator with the ability to tailor the message to the audience.
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בואו למצוא את עבודת החלומות שלכם בהייטק עם אקספוינט. באמצעות הפלטפורמה שלנו תוכל לחפש בקלות הזדמנויות Applecare Service Supply Planner בחברת Apple ב-United States, Austin. בין אם אתם מחפשים אתגר חדש ובין אם אתם רוצים לעבוד עם ארגון ספציפי בתפקיד מסוים, Expoint מקלה על מציאת התאמת העבודה המושלמת עבורכם. התחברו לחברות מובילות באזור שלכם עוד היום וקדמו את קריירת ההייטק שלכם! הירשמו היום ועשו את הצעד הבא במסע הקריירה שלכם בעזרת אקספוינט.