מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר
דרושים Applecare Business Intelligence Analyst ב-אפל ב-United States, Austin
מצאו את ההתאמה המושלמת עבורכם עם אקספוינט! חפשו הזדמנויות עבודה בתור Applecare Business Intelligence Analyst ב-United States, Austin והצטרפו לרשת החברות המובילות בתעשיית ההייטק, כמו Apple. הירשמו עכשיו ומצאו את עבודת החלומות שלך עם אקספוינט!
Bachelor degree in Data Analytics, Business Analytics, Mathematics, Computer Engineering/Science or related field. Minimum 5-8 years of applicable experience as a data scientist or business analytics/intelligence professional. Experience of dataset...
תיאור:
Bachelor degree in Data Analytics, Business Analytics, Mathematics, Computer Engineering/Science or related field.
Minimum 5-8 years of applicable experience as a data scientist or business analytics/intelligence professional
Experience of dataset generation and visualization using SQL and visualization platforms such as Tableau/ Power BI.
Proficiency in Python and data manipulation libraries.
Strong understanding of statistical modeling, machine learning algorithms, and evaluation metrics.
Strong communication skills and ability to distill information from large data sets and results into simple concepts and actionable insights for a variety of audiences.
Masters degree in Data Analytics, Business Analytics, Mathematics, Computer Engineering/Science or related field.
A strong passion for analytics with the ability to work closely with business teams, understand business requirements, and handle sophisticated projects related to data-driven initiatives.
Strong visualization skills using Tableau with a keen eye for design.
Can easily cut through ambiguity and can rapidly understand complex business processes and details.
Prioritizes workload, managing multiple and often competing tasks, and meets deadlines for a
variety of deliverables.
Excellent verbal and written communicator with the ability to tailor the message to the audience.
A successful candidate comes with the following:. 5+ years contact center Supplier management experience or client services/account management experience with a contact center service provider. Excellent oral & written communication...
תיאור:
The Emergency Relay Vendor Manager will engage in defining the scope and requirements of a rapidly growing program, and will engage with assigned site(s) to own daily, weekly, monthly, and quarterly performance, through effective improvement plans and acting as the primary point of contact for Apple on all operational matters. The VM will be working to define and refine processes for the program, including interaction handling, overflow programs, procedures and escalation handling.Travel may be required.
A successful candidate comes with the following:
5+ years contact center Supplier management experience or client services/account management experience with a contact center service provider
Excellent oral & written communication skills and ability to navigate at multiple levels of engagement including senior level audience
Effective analytical and structured problem-solving skills
Shown operational knowledge, strategic planning skills and dynamic interpersonal skills to navigate at multiple levels of engagement.
Ability to distill complex challenges into a cogent strategy. Highly organized and able to make decisions based on a broad set of variables, quickly and efficiently
Experience utilizing influencing skills and working with collaborators successfully. Ability to work well with business owners to understand business needs and goals
Bachelor's Degree, or equivalent experience
8+ years of experience leading technical support and/or customer care contact center operations
Ability to work autonomously, and to collaborate optimally with a peer group
Experience with emergency services or PSAP (Public Safety Answering Point) operations is a plus
Experience with “white glove” services with extremely tight service level targets
Project Management/Business Process Reengineering Experience
4+ years of experience in software engineering, with leadership experience. Proven expertise in architecting and building enterprise applications. Strong backend development experience developing Java/J2EE applications with proven track record of...
תיאור:
4+ years of experience in software engineering, with leadership experience.
Proven expertise in architecting and building enterprise applications.
Strong backend development experience developing Java/J2EE applications with proven track record of developing highly reliable and scalable systems.
Good understanding of authentication and authorization mechanisms, including OAuth, JWT, and/or other identity and access management protocols.
Good understanding of object oriented techniques, algorithms, Java design patterns and reusable component design.
Experience with Oracle database: design database schemas, write and tune SQL queries, debug performance issues and optimization.
Hands-on experience with API development and security best practices.
Ability to define technical roadmaps and drive engineering execution in a cross-functional, fast paced environment.
Proven record of completing projects on-time and to specification.
Strong analysis, problem solving, and troubleshooting skills.
Good verbal and written communications skills.
Strong ability to mentor, grow, and inspire engineering teams while fostering a culture of technical excellence and innovation.
Familiarity with performance optimization for large scale systems.
Experience with distributed systems and microservices architecture.
Excellent prioritization and scheduling skills.
Ability to deal with ambiguity.
Exposure to zero-trust security principles and modern identity verification techniques.
B.S. in Computer Science or related fields, or equivalent experience
A successful candidate comes with the following:. 5+ years contact center Supplier management experience or client services/account management experience with a contact center service provider. Excellent oral & written communication...
תיאור:
The Emergency Relay Vendor Manager will engage in defining the scope and requirements of a rapidly growing program, and will engage with assigned site(s) to own daily, weekly, monthly, and quarterly performance, through effective improvement plans and acting as the primary point of contact for Apple on all operational matters. The VM will be working to define and refine processes for the program, including interaction handling, overflow programs, procedures and escalation handling.Travel may be required.
A successful candidate comes with the following:
5+ years contact center Supplier management experience or client services/account management experience with a contact center service provider
Excellent oral & written communication skills and ability to navigate at multiple levels of engagement including senior level audience
Effective analytical and structured problem-solving skills
Shown operational knowledge, strategic planning skills and dynamic interpersonal skills to navigate at multiple levels of engagement.
Ability to distill complex challenges into a cogent strategy. Highly organized and able to make decisions based on a broad set of variables, quickly and efficiently
Experience utilizing influencing skills and working with collaborators successfully. Ability to work well with business owners to understand business needs and goals
Bachelor's Degree, or equivalent experience
8+ years of experience leading technical support and/or customer care contact center operations
Ability to work autonomously, and to collaborate optimally with a peer group
Experience with emergency services or PSAP (Public Safety Answering Point) operations is a plus
Experience with “white glove” services with extremely tight service level targets
Project Management/Business Process Reengineering Experience
Advanced degree (MS / MBA / PhD) in a quantitative field such as Data Science, Statistics, Operations Research, Engineering, Computer Science, Information Technology, Mathematics, Physics, Finance, Economics or a similar...
תיאור:
Coordinate across cross-functional areas to generate, handle and implement new initiatives, track status, and identify critical issues and their resolution. Partner with peers to build and prototype analyses pipelines that provide insights at scale. Evangelize adoption of standard methodologies and build greater awareness of common data analysis pitfalls.
Advanced degree (MS / MBA / PhD) in a quantitative field such as Data Science, Statistics, Operations Research, Engineering, Computer Science, Information Technology, Mathematics, Physics, Finance, Economics or a similar quantitative field.
5+ years of industry experience in an Analytics/Data role. Ability to work hands-on with data.
Experience navigating through complex organizational structures and influencing business partners and customers in decision making.
Experience working in diverse cross-functional teams to drive results and providing expertise and direction on analytics, data science, experimental design, and measurement.
Experience articulating and translating business questions and using analytics and data science techniques to answer those questions.
Experience in producing powerful visualizations and dashboards that balance both art and science (using Tableau/D3, etc).
3+ years of experience in an internal or external Consulting or Strategy capacity
Experience with Customer interaction systems and technologies such as IVR, Phone, Chat, Apps and other Digital Channels is highly preferred.
Experience and familiarity with AI technology systems, and a deep understanding of the latest technology advancements in the GenAI space is preferred.
Bachelors degree or equivalent experience. 5+ years experience leading testing/QA, with emphasis on planning and managing multi-functional testing. Experience with different testing methodologies and driving a quality mindset. Experience establishing...
תיאור:
Encourage others to fight for excellence, even under competing priorities and pressuresOptimally lead meetings ranging from 2 to 60+ participants, and communicate resulting actionsIdentify opportunities to leverage automation for test prep and execution Proactively look for risks (technological, organizational, political) and identify appropriate mitigation plansSeek expertise and involve the right experts for the best testing outcomesDrive schedule, planning meetings and activities for UAT preparation and executionFacilitate identification of test scenarios and ensure requirements traceabilityFoster healthy debate and seek to understand multiple perspectivesEstimate resource requirements to complete testing, and ensure realistic plans are in placeEnsure the test environments and required data are available to support testingUtilize analytical skills to investigate and drive resolution of issues found in UAT activitiesApproach problems flexibly, and be willing to adapt and modify your approach, without compromising on the outcome. Participate in testing transformation activities by driving forward innovative approaches and methodologies
Bachelors degree or equivalent experience
5+ years experience leading testing/QA, with emphasis on planning and managing multi-functional testing
Experience with different testing methodologies and driving a quality mindset
Experience establishing QA program structure for efficient return-on-investment, and coordinating and delegating cross-project initiatives
Ability to develop technical expertise and understanding of system interdependencies, and their impacts on testing plans
Experience with system and/or software architecture models
Ability to abstract technical details and effectively communicate to audiences at different levels
Proficient at balancing multiple efforts at a time
Excellent listening, communication, leadership and presentation skills
Ability to develop and maintain relationships with internal partners
Exemplify flexible thinking, curiosity, self-motivation, dedication to quality, focus on the details, and a positive perspective
Ability to navigate through ambiguity to clarify objectives and execution plans
Strong organizational and documentation skills
SAP functional experience, and experience migrating from SAP R/3 to SAP S/4 HANA is beneficial
1+ years of Business Analytics or Data Science experience. Strong data analysis skills to conduct deep dives by applying statistics and machine learning to generate clear actionable insights. Exceptional communication...
תיאור:
1+ years of Business Analytics or Data Science experience.
Strong data analysis skills to conduct deep dives by applying statistics and machine learning to generate clear actionable insights.
Exceptional communication skills, with the ability to communicate complex analyses in a clearly to executive leadership and technical audience.
Demonstrated ability to collaborate with advertisers to design A/B tests to demonstrate effectiveness of Apple Ads, collaborate with sales leadership to optimize ads inventory yield, and collaborate with product leadership to solve challenging product problems.
Comfortable with a variety of data stores such as Hadoop, and Snowflake, familiar with distributed analytics engines such as Spark/PySpark.
Proficiency in SQL, data visualization, and a keen eye for design.
Strong programming ability in Python, and experience with Pandas, SciPy, and Scikit-learn.
Develop reusable models and data products working closely with Data Engineering team to ensure scalability of models and products in production.
3+ years of Business Analytics or Data Science leadership experience.
Experience and knowledge of ad tech, digital and mobile advertising experience is a big plus.
Familiarity with job orchestration frameworks such as Airflow.
Bachelor degree in Data Analytics, Business Analytics, Mathematics, Computer Engineering/Science or related field. Minimum 5-8 years of applicable experience as a data scientist or business analytics/intelligence professional. Experience of dataset...
תיאור:
Bachelor degree in Data Analytics, Business Analytics, Mathematics, Computer Engineering/Science or related field.
Minimum 5-8 years of applicable experience as a data scientist or business analytics/intelligence professional
Experience of dataset generation and visualization using SQL and visualization platforms such as Tableau/ Power BI.
Proficiency in Python and data manipulation libraries.
Strong understanding of statistical modeling, machine learning algorithms, and evaluation metrics.
Strong communication skills and ability to distill information from large data sets and results into simple concepts and actionable insights for a variety of audiences.
Masters degree in Data Analytics, Business Analytics, Mathematics, Computer Engineering/Science or related field.
A strong passion for analytics with the ability to work closely with business teams, understand business requirements, and handle sophisticated projects related to data-driven initiatives.
Strong visualization skills using Tableau with a keen eye for design.
Can easily cut through ambiguity and can rapidly understand complex business processes and details.
Prioritizes workload, managing multiple and often competing tasks, and meets deadlines for a
variety of deliverables.
Excellent verbal and written communicator with the ability to tailor the message to the audience.
בואו למצוא את עבודת החלומות שלכם בהייטק עם אקספוינט. באמצעות הפלטפורמה שלנו תוכל לחפש בקלות הזדמנויות Applecare Business Intelligence Analyst בחברת Apple ב-United States, Austin. בין אם אתם מחפשים אתגר חדש ובין אם אתם רוצים לעבוד עם ארגון ספציפי בתפקיד מסוים, Expoint מקלה על מציאת התאמת העבודה המושלמת עבורכם. התחברו לחברות מובילות באזור שלכם עוד היום וקדמו את קריירת ההייטק שלכם! הירשמו היום ועשו את הצעד הבא במסע הקריירה שלכם בעזרת אקספוינט.