דרושים Solutions Architecture Manager Genai Startups ב-אמזון ב-United States, Boston

Key job responsibilities
We are looking for a senior network operations engineer in the satellite, antenna, and radio frequency space who will require a blend of technical expertise spanning RF engineering, satellite communications, and advanced networking technologies. Beyond technical skills, success in this role demands strong problem-solving abilities, continuous learning, and the capability to design, optimize, and troubleshoot complex satellite communication systems while ensuring regulatory compliance and performance excellence.
Act as a subject matter expert (SME) for escalated networking issues, including BGP peering, DNS failures, throughput bottlenecks, and path optimization.Develop troubleshooting playbooks, technical guides, and knowledge base articles to enhance case deflection and onboarding of new support engineers.
Mentor junior support engineers, providing case coaching, knowledge transfer, and technical escalation support.
Drive operational readiness and support planning for new network features, firmware rollouts, and regional launches.Work in a rotating shift schedule, including weekdays, and weekends, with the requirement to be available for on-call duties as needed to ensure continuous operational coverageExport Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

- Experience in technical support
- Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent, or 5+ years of professional or military experience
- 5+ years of experience in satellite communications, network operations, AWS NetDev, or RF engineering roles with focus on system troubleshooting and technical support.
- Demonstrated hands-on experience with RF fundamentals including carrier operations, link budgets, and satellite ground equipment. Must be proficient in standard network protocols and system architecture.
- Strong track record of analyzing complex technical issues and managing customer escalations through resolution. Experience documenting technical solutions and standard operating procedures.
- Proven experience using spectrum analyzers, monitoring tools, and standard test equipment for system diagnostics and optimization.
- Understanding of antenna specifications including gain, beamwidth, polarization, and radiation patterns. Hands-on experience in antenna installation, maintenance, and troubleshooting.
- Strong background in NOC operations with experience in emergency response and on-call support scenarios.

As a Partner Solution Architect at AWS, you will:
- Draw on your technical cloud and AI expertise to help partners develop joint solutions by leading substantive architectural discussions.
- Get hands-on building prototypes and demonstrations that communicate the functionality of AWS services.
The ideal candidate brings:
- An inclination to get hands-on with diverse technologies to deepen understanding and create working concepts.
- A broad and deep technical background that bolsters credibility when offering guidance to engineers and architects.
- Experience as a thought leader who can capture the attention of decision-makers through channels such as written publications, video, social media, and speaking engagements at industry conferences.30% travel is required.Key job responsibilities- Provide architectural guidance and recommendations on building applications efficiently and reliably on AWS.
- Influence solution providers in their development of strategies that will enable them to present their offering on AWS.
A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience

- Experience supporting ISV partners and programs
- Professional experience architecting/operating solutions built on AWS
- AWS Certification, eg. AWS Solutions Architect Associate
- Demonstrated experience developing enterprise application architectures to meet business requirements in complex environments
- Understanding of security, risk and compliance frameworks, disaster recovery, high availability architectures, hardware, operating systems and networking connectivity
- Large-scale systems integration involving on-premises technology and public cloud platform

Utility Computing (UC)
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team

- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Key job responsibilities- Create closed-loop feedback processes where data associates are encouraged to be active participants in identifying opportunities for improvements to customer experience, workplace conditions, and internal tools.- Responsible for creating a coaching culture across the site where formal and informal coaching opportunities are availed of- Improve the experience of the data associates & managers as measured by improvements in attrition and employee engagement surveys.
- Work with Operations Engineering leadership / Engineering managers to clearly articulate feature requirements for associate tool sets, user interfaces, and business logic for the efficient handling of work volumes.

- Master's degree or MBA
- Familiarity machine learning.
- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
- Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues
- Lean Six Sigma Black Belt certified

As a Partner Solution Architect at AWS, you will:
- Draw on your technical cloud and AI expertise to help partners develop joint solutions by leading substantive architectural discussions.
- Get hands-on building prototypes and demonstrations that communicate the functionality of AWS services.
The ideal candidate brings:
- An inclination to get hands-on with diverse technologies to deepen understanding and create working concepts.
- A broad and deep technical background that bolsters credibility when offering guidance to engineers and architects.
- Experience as a thought leader who can capture the attention of decision-makers through channels such as written publications, video, social media, and speaking engagements at industry conferences.30% travel is required.Key job responsibilities- Provide architectural guidance and recommendations on building applications efficiently and reliably on AWS.
- Influence solution providers in their development of strategies that will enable them to present their offering on AWS.
A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience

- Experience supporting ISV partners and programs
- Professional experience architecting/operating solutions built on AWS
- AWS Certification, eg. AWS Solutions Architect Associate
- Demonstrated experience developing enterprise application architectures to meet business requirements in complex environments
- Understanding of security, risk and compliance frameworks, disaster recovery, high availability architectures, hardware, operating systems and networking connectivity
- Large-scale systems integration involving on-premises technology and public cloud platform

We are looking for technical builders who love the idea of working with early stage startups to help them as they grow. In this role, you’ll work directly with a variety of interesting customers and diagnostics startups) and help them make the best (and sometimes the most pragmatic) technical decisions along the way. You’ll have a chance to build enduring relationships with these companies and establish yourself as a trusted advisor.As a member of the Generative AI Startups team, you will work directly with customers to help them successfully leverage AWS technology to develop, train, tune, and deploy the next generation of generative AI foundation models at scale.As well as spending time working directly with customers, you’ll also get plenty of time to learn new technologies and keep your skills fresh. We have 200+ services across a range of different categories and it’s important that we can help startups take advantages of the right ones. You’ll also play an important role as an advocate with our product teams to make sure we are building the right products and features for the startups you work with. And for the customers you don’t get to work with on a 1:1 basis you’ll share knowledge more broadly by working on technical content and presenting at events.Key job responsibilities
-Help a diverse range of generative AI-focused startups to adopt the right architecture at each part of their lifecycle
-Support startups in architecting scalable, reliable and secure solutions
-Establish and build technical relationships within the startup ecosystem, including accelerators, incubators and VCsA day in the life
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience

- 5+ years of infrastructure architecture, database architecture and networking experience
- Experience working with end user or developer communities

This role includes a travel requirement both domestic and internationally up to 40% of the timeKey job responsibilities
• Manage projects and initiatives, provide progress reports and KPIs (Key Performance Indicators) for significant milestones and mitigate conditions affecting project cost or schedule
• Lead installation and operation quality inspections and equipment commissioning for base building equipment drive continuous improvement.
• Lead RME input for development of Building templates specification and site specific composites
• Lead continuous improvement for all new buildings including cross functional collaboration with design and construction, change management and procurement.
• Support construction and launch execution teams leveraging discussions with vendors and other departments representatives.
• Integrate RME (Reliability Maintenance Engineering) policies and deliverables into the launch plans and provide guidance and direction to other departments to cascade this into the designs, contract and commissioning phases.
• Capture lessons-learned and develop/execute action plans to improve quality or efficiency of new facility launches
• Specify and coordinate standards and deliverables for new equipment being turned over to RME.
• Understand the anticipated life cycle cost based on initial design and planned design improvementsA day in the life1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

- 5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience
- Bachelor's degree

- Knowledge of AutoCAD, VBA, and SQL at the intermediate level
- Experience working with and managing third party vendors
- Experience with Six Sigma, lean manufacturing