דרושים Senior Solutions Architect Unified Workcell Compute Amazon Robotics ב-אמזון ב-United States, Austin

OpsTech Solutions is looking for experienced and dedicated team members to help manage the administration, maintenance, and development of the ServiceNow platform for the organization. The ideal candidate is innovative and has great problem-solving skills. You must be very comfortable working on core application administration, creating workflows, data management, scripting and process automation. You will need to work with non-technical and technical teams to translate business cases to scalable solutions for multiple teams. In addition, you’ll need to be able to clearly and effectively communicate to larger non-technical audiences on system changes and enhancements. You will be working in a hyper-growth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies.
Key job responsibilities- ITSM (IT Service Management)
- HAM (Hardware Asset Management)
- System Integrations
- Perform technical administration and maintenance of ServiceNow
- Interface with ServiceNow for all operational requests / issues / planning.
- Lead ServiceNow release upgrades including technical and stakeholder management activities.
- Work closely with Software Development Engineers to coordinate system updates, patches, and configuration changes.
- Provide user training related to ServiceNow processes, policies and procedures.A day in the life- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan

- Bachelors degree in Information Technology, Management Information Systems, Computer Science, Business or equivalent work experience.
- Certified ServiceNow Administrator (CSA) or other ServiceNow certification is required.
- 3+ years of direct experience with the ServiceNow platform as an administrator, developer and/or comparable role.
- 3+ years direct experience working with customers to understand requirements and implementing information technology solutions / initiatives.

- 5+ years experience in multiple areas of technology, including application administration, configuration, and/or data services.
- Proven experience Agile scrum/Kanban methodology.
- Experience with JavaScript, Perl or PHP is strongly preferred.
- Experience customizing or developing reports from data residing in relational databases.
- Experience with web service integrations using REST, SOAP, etc.
- ITIL Foundation certified or related experience preferred.

Key job responsibilities- Enhance detection engineering processes to improve the detection engineering lifecycle.
- Develop platform requirements used to enrich alerts, and automate remediation and response actions.
- Research and develop mechanisms across to enhanceMachine-Learning, advanced data correlation, risk-based alerting, or Generative AI.
- Provide tactical detection support during security incidents.
- Automate your way through challenges using Python or other scripting language.Work/Life BalanceTraining and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

- Experience triaging and developing security alerts and response automation, conducting front-line analysis, and providing escalation support
- Experience scripting with Python, Perl, Bash or PowerShell
- 1+ years of non academic experience in any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience

- Bonus: Experience using Machine-Learning, Large Language Models (LLM), or Agentic workflows

This position can be located in Austin, Seattle, or Arlington (DC).**Must be open to travel at least 30% including international**Key job responsibilities
- Develop solutions that make the best use of the AWS services like AWS EC2, EKS, ECS, SageMaker and other computing platform for GenAI practice.- Provide one-to-few and one-to-many training sessions to transfer knowledge to builder considering or already using AWS.- Build deep relationships with senior technical individuals within partners to enable them to be cloud advocates.- Be able to develop proof-of-concepts for solutions involving AWS services.
- Driving product integrations between partner products and AWS services
- Proving thought leadership in the form of publishing blog posts, public speaking, white papers and reference architecturesA day in the life
- Building and testing a Proof of Concept (PoC) or create a code sample.- Writing a blog post or white paper.
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience
- 10+ years of IT development or implementation/consulting in the software or Internet industries experience
- Recent and demonstrable hands-on experience with AI/ML workloads.

- 5+ years of infrastructure architecture, database architecture and networking experience
- Knowledge of AWS services, market segments, customer base and industry verticals
- Experience working with end user or developer communities

You will be adept at building relationships and have a successful record of growing accounts and revenue generation, and also at building relationships with peer stakeholder groups internally to launch new large-scale accounts successfully. You are comfortable working cross-functionally with a variety of internal stakeholders and client stakeholders across product, tech, and operational verticals. You enjoy working closely with customer teams to develop strategies that grow Amazon Pharmacy adoption and client satisfaction. You’ll leverage creativity to build and convey compelling value propositions and work cross-organizationally to foster alignment and eliminate obstacles.Key job responsibilitiesThis position is required to sit on-site in one of the following locations:Seattle, WA
Boston, MA
Austin, TX

- 5+ years of developing, negotiating and executing business agreements experience
- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience in healthcare, preferably Pharmacy, PBM, or pharmacy-adjacent

This position can be located in San Francisco, Seattle, Arlington, New York, or Austin**Must be open to travel at least 30% including international**Key job responsibilities- Develop solutions that make the best use of the AWS services like AWS EC2, EKS, ECS, SageMaker and other communications platform for interactive voice response (IVR), automatic call distribution, and integration with other AWS services for data storage and analytics.- Provide one-to-few and one-to-many training sessions to transfer knowledge to builder considering or already using AWS.- Build deep relationships with senior technical individuals within partners to enable them to be cloud advocates.- Hands on experience and be able to develop proof-of-concepts for solutions involving AWS services.
- Driving product integrations between partner products and AWS services
- Proving thought leadership in the form of publishing blog posts, public speaking, white papers and reference architecturesA day in the life- Building and testing a Proof of Concept (PoC) or create a code sample.
- Writing a blog post or white paper.AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 2+ years of design, implementation, or consulting in applications and infrastructures experience
- 3+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 4+ years of IT development or implementation/consulting in the software or Internet industries experience
- 2+ years of experience with Unified Communications and Collaboration role involving the design, development, and implementation of complex voice/video solutions. Recent and demonstrable hands-on experience with AI/ML, GenAI workloads.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Key job responsibilities
- Provide Baseboard Management Controller (BMC) and Satellite Management Controller (SMC) software and firmware for Machine Learning Accelerator (MLA) servers.- Work within the larger MLA Systems Software group to support development of mission-mode firmware, exercisers for manufacturing and vetting, and automation for qualification and deployment.
- Engage in new product development by participating in early concept design reviews, schematic approvals, offsite board bringup and laboratory-based testing.A day in the lifeDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSWork/Life Balance
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Experience as a mentor, tech lead or leading an engineering team

- Bachelor's degree in computer science or equivalent
- Experience writing software for DDR/HBM controllers and PHYs

Key job responsibilities
About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Proven experience in Go-to-Market, Sales, or Consulting- Strong expertise in Contact Center technology domain- Bachelor’s Degree- Fluent in German and English (C2 proficiency)