דרושים Support Engineering Manager Ii Kix ב-אמזון ב-Mexico, Mexico City

Key job responsibilities
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
- Perform rack installs and rack decommissioning within internal SLA
- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
- Technical writing to support change management program
- Monitor daily work requests and manage to resolution, and execute projects from conception to completion
- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislationPhysical Requirements:- Regularly lift and/or move up to 39 pounds independently
- Participate in group lifts for 40+ pounds
- Maintain balance and perform construction tasks while on a ladder
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
- Work in an environment requiring provided ear protectionA day in the life
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- High school or equivalent diploma
- Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 1+ years of electrical or mechanical experience
- 1+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint)

- 2+ years of data center engineering experience

Key Responsibilities:- Lead the execution and completion of all key projects, ensuring high standards of quality and timeliness. Drive the architecture, design, implementation, and operational support of critical tools and services that align with our mission. Evaluate complex business and technical requirements, communicating inherent risks and solutions to both technical and non-technical stakeholders.Qualifications:
- Excellent communication and leadership skills.
- Experience in managing large-scale technical projects from concept to delivery.Key job responsibilities
- Risk Assessment: Evaluate complex business and technical requirements, communicating inherent risks and solutions to both technical and non-technical stakeholders.- Standards and Processes: Establish high standards for processes and execution in all projects to ensure quality and efficiency.

- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Key job responsibilities:
- Be responsible for manual and automated testing of features across various platforms including web and mobile.
- Own the planning, development and execution of test plans and test cases.
- Review user interfaces for conformity and functionality.
- Help develop, improve, and employ testing strategies and techniques.
- Find, isolate, document, regress, and track bugs through resolution.
- Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process.
- Work with Software Development Engineers (SDE) to understand the overall technical architecture and how each feature is implemented.

- 4+ years of quality assurance engineering experience
- Experience in automation testing
- Experience in manual testing
- Experience as QA lead on medium to large sized projects

- Experience with at least one automated test framework like Selenium or Appium
- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality

Key job responsibilities
• Provide Infrastructure support of incoming system tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services.
• Work on maintenance driven coding projects, primarily in Java and AWS technologies.
• Software deployment support in staging and production environments.
• Develop tools to aid operations and maintenance.
• System and Support status reporting.
• Ownership of one or more Digital products or components.
• Improve the infrastructure, operational performance, and stability.
• Participate in designs, code and procedures reviews.
• Identify opportunities arising from technical discussions and do the technical trade-offs.
• Troubleshoot, research root causes thoroughly resolve defects.
• Drive Company Wide Campaigns with Support and Engineering teams and drive it to closure.
• Keep the compliance risks for internal systems under control.
• Drive large scale projects such as migration to native, pipeline automation and drive it to closure.

- Experience in automating, deploying, and supporting infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix

- Experience with CI/CD pipelines build processes

The position requires an individual who can work autonomously in a fast paced, demanding and often ambiguous environment. Additionally, since this position involves working with multiple stakeholders around the world in a fast-growing opportunity, we need someone with strong stakeholder management capabilities and ownership with great bias for action in getting things done themselves. In this role, you will be a true entrepreneur and manage all aspects of your business on a daily basis.Key job responsibilities
• You will be responsible for identifying and building relationships with key decision-makers within internal stakeholders and cross- functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements.
• Assist internal partners to drive change, remove roadblocks and close business.
• In charge of designing and executing scalable methodologies to improve business metrics
• Act as Subject Matter Expert (SME) for our global inventory transfer products, helping internal stakeholders to develop requirements and build products that enable incremental selection for international customers.
• Advocating for supplier experience improvements through scalable solutions.
• Test new product launches and provide flexible solutions capable of scaling across various business models/supply chain arcs, and country regulatory regimes.
• Own the P&L for multiple categories, hitting top and bottom line targets
• Lead a cross-functional team, including Marketing, In-Stock, Vendor Managers, Operations and Amazon Advertising, to drive superior program results.
•Continuously audit to improve the customer experience and business performance
Work Life BalanceWe believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career Growth

- Knowledge of Microsoft Access or SQL
- 7+ years of account management, project or program management or buying experience
- Experience using data to influence business decisions
- Experience driving internal cross-team collaboration
- Bachelor's degree, or certificate of completion of studies required and at least 8+ years of professional background.
- Fluent in both, English and Spanish

Amazon Logistics is looking to hire an experienced, innovative, hands-on and customer-obsessed Project Engineer that can drive expansion in our Last Mile Delivery network. As a member of the Amazon Logistics Emerging Markets Engineering team you will be responsible for leading the launch of new delivery stations in Brazil and Mexico, owning the planning and implementation of the building launch schedule and coordination of suppliers and vendors. Additionally, you will support the design, optimization and maintenance of Building Infrastructure, Material Handling Equipment and Processes of our existing and future Logistics network.This role will be based out of Mexico City and will involve frequent and extended travel to other states in Mexico.Key job responsibilities
· Support the site selection and evaluation process by drafting test fit layouts and researching building and site related information to identify any relevant issues that impact the economic or operational value of a site
· Support the preparation of specifications and technical detail to fully define the requirements on building environment, equipment, material, process and services
· Review all technical documentation such as Buildings layouts, traffic plans, flow diagrams, conveyor and equipment layouts, installation details, schedules and budgets to ensure that they meet requirements
· Active involvement in cross functional infrastructure projects, provide technical input and conduct value engineering/ value analysis
· Continuous improvement of team processes, driving savings in time and cost of internal and launch activity
· Work independently or lead a project team that could comprise of project managers, project engineers and contractors
· Flexibility to travel to Latin America as much as (50-75%) to support deployment projects

- Bachelor's degree or above
- 7+ years of engineering experience
- Experience leading projects across multiple stakeholders
- Speak, write, and read fluently in English
- Travel up to 50% of the time
- Experience in engineering project management or infrastructure development
- Experience with facility design, layout planning, or building systems

- Master's degree in engineering or equivalent STEM (Science, Technology, Engineering and Mathematics) field
- Experience in Lean Management, Six Sigma and other operations engineer tools
- Project Management Professional (PMP) or equivalent certification

Key job responsibilities- Construct resilient and scalable data pipelines using SQL/PySpark/Airflow to effectively ingest, process, and transform substantial data volumes from diverse sources into a structured format, ensuring data quality and integrity.
- Devise and implement an efficient, scalable data warehousing solution on AWS, utilizing appropriate NoSQL/SQL storage and database technologies for both structured and unstructured data.
- Automate ETL/ELT processes to streamline data integration from diverse sources, enhancing the platform's reliability and efficiency.- Enable advanced analytics and machine learning capabilities within the platform, extracting predictive and prescriptive insights through tools like EMR/SageMaker Notebooks.
- Implement robust security measures and ensure data compliance with internal requirements, industry standards, and regulations to safeguard sensitive information.
- Collaborate closely with data scientists and business intelligence engineers to comprehend their requirements and work together on data-related projects.
- Generate comprehensive technical documentation covering the platform's architecture, data models, and APIs, promoting knowledge sharing and ease of maintainability.A day in the life
As a machine learning engineer, you will collaborate with scientists and data engineers on developing and evaluating machine learning models using large datasets to improve the customer experience through better recommendations. You will own scaling up successful prototypes and implementing a reliable automated production workflow for the model.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent