Interfacing with subject matter experts in different departments across the company to gather information about new products and features. Taking full ownership of user guides with responsibility for writing, editing,...
Handle 1st and 2nd level support cases professionally and independently via CRM, phone and email. Provide excellent, dedicated and proactive support service. Perform deep problem investigation into system logs and...
Handle 1st and 2nd level support cases professionally and independently via CRM, phone, and email. Provide excellent, dedicated, and proactive support service. Perform deep problem investigation into system logs and...
Handle 1st and 2nd level support cases professionally and independently via CRM, phone, and email. Provide excellent, dedicated, and proactive support service. Perform deep problem investigation into system logs and...
Interfacing with subject matter experts in different departments across the company to gather information about new products and features. Taking full ownership of user guides with responsibility for writing, editing,...