דרושים Cloud Support Engineer - Shift Timing Pm ב-Akamai ב-הודו

Partner with the best

As a Data Engineer Senior II, you will be responsible for:

• Collaborating with stakeholders to understand processes and developing AI solutions delivering measurable value.
• Designing, building, and implementing scalable AI solutions using Python, LLMs, and Vector Databases for businesses.
• Developing Python backend systems, APIs, and data pipelines to integrate AI solutions into business infrastructure.
• Refining AI solutions based on performance, feedback, business needs; staying updated on AI advancements.
• Collaborating with PMs, data engineers, analysts, and stakeholders to ensure aligned and impactful solution delivery.

Do what you love

To be successful in this role you will:

• Demonstrate 8 years extensive experience designing, building, and deploying scalable backend or AI/ML systems, enterprise-grade.
• Utilise Python for scalable backend or ML applications using libraries like Pandas, FastAPI, Flask.
• Utilise LLMs integration expertise, including prompt engineering and API utilisation with platforms like OpenAI, LLaMA.
• Have experience with Vector Databases (e.g., Pinecone, Weaviate, Azure AI Search) for RAG, semantic search, etc.
• Demonstrate analytical, problem-solving, communication, and collaboration abilities effectively.
• Demonstrate experience with Azure services (compute, storage, AI/ML) as a valuable asset.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

Respond to cyber attacks in real time

As a Security Architect Associate, you will be responsible for:

• Devising and engaging mitigation strategies to prevent real time attacks, using Akamai products & platform
• Performing advanced analysis to identify attacks and threats to customer's digital properties and/or their business network
• Communicating with customers regarding challenges and providing updates and results on your mitigation and analysis
• Innovating around tooling development & product enhancement.

Do what you love

To be successful in this role you will:

• Need to have relevant industry experience on Akamai Platform OR networking OR Web application Security
• Demonstrate knowledge of how the internet works, including, DNS. HTTP, Suite of IP Protocols
• Show knowledge of common OWASP top 10 and how they relate to internet services compromise or attacks
• Need to demonstrate excellent verbal & written communication skills and excellent collaboration &
  team work.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

As a Security Architect II, you will be responsible for:

• Owning the technical aspects of integration (configuration, debugging, documentation, testing, go-live) of our Security Solutions
• Analyzing customer traffic as well as systems and customizing Akamai security solutions to answer customers' security issues
• Collaborating with a cross-functional project team to scope, set timelines, create technical solutions, and support the implementation
• Participating in ongoing training initiatives to up-skill yourself and to train others

Do what you love

To be successful in this role you will:

• Have experience in web security projects or in supporting security including understanding of modern web attacks
• Demonstrate good understanding of HTTP and HTTPS.
• Have experience using Linux, scripting and log analysis
• Have experience providing technical solutions and support to an enterprise Business-to-Business [B2B] customers
• Show proactivity and work with a sense of urgency with a constant desire to learn
• Possess great communication skills including ability to explain complex technical content in English

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavours

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

As a Cloud Support Engineer, you will be responsible for:

• Offering effective solutions through tickets, emails, calls, and chat, resolving customer queries promptly and professionally.
• Working independently to manage incidents and escalations to closure
• Partnering with Sales, Services, Engineering, and Support teams to drive customer success on the Akamai platform.
• Managing customer support of special high-profile events, such as the Olympics. World cup and other global events

Do what you love

To be successful in this role you will:

• Have 1-3 years of experience and a bachelor's degree in computer science, Engineering, MIS
• Demonstrate understanding of fundamental computing concepts: Linux, Virtualization and Cloud Computing technologies like Containers, Kubernetes, VPCs, Storage
• Demonstrate understanding of networks, DNS, Routing, Load balancing, Firewalls, and key protocols like HTTP, SSL/TLS and TCP/IP.
• Have Knowledge on Web Applications.
• Be experienced in providing technical solutions and support to customers
• Demonstrate ability to communicate professionally with customers and collaborate with internal stakeholders
• Demonstrate aptitude for building trusted relationships with customers and team members

Learn more

Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.

Partner with the best

As a Cloud Support Engineer Associate, you will be responsible for:

• Working as a trusted support partner to resolve customer questions and issues.
• Providing technical/team leadership and direction to AkaTec organization
• Owning the problem resolution and collaborating with internal teams
• Leading investigations across Akamai's Distributed Network for optimized performance and delivery for customers
• Analyzing existing technical issues across Akamai's Distributed Networks and proposing solutions to prevent issues recurring.

Do what you love

To be successful in this role you will:

• Have 6 months -2 years of experience and a Bachelor's degree in computer science/Engineering or relevant fields.
• Have experience providing technical solutions & support to B2B customers
• Be well versed in how the internet works, it's underlying protocols with understanding of DNS, HTTP/S,
  TCP.
• Have basic knowledge of Linux and/or Unix
• Be able to prioritize workload and communicate technical issues to stakeholders of varying technical
  ability.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

Partner with the best

As a Software Development Engineer in Test II, you will be responsible for:

• Designing and implementing test cases, reviewing code changes, and validating feature requirements for quality assurance.
• Collaborating in Agile teams, working with developers, and contributing to continuous integration and delivery.
• Developing and maintaining object-oriented automation frameworks using Python or Java, preferably with advanced Python expertise.
• Automating REST/Open API testing, ensuring scalable, reusable, efficient test coverage across various projects.
• Troubleshooting system performance issues, ensuring reliability, and identifying root causes of technical defects.
• Enhancing automation scripts, applying industry best practices, and consistently tracking and reporting testing progress.

Do what you love

To be successful in this role you will:

• Bachelor's in Computer Science or equivalent with 2+ years in QA, API automation, and Linux.
• Specialise in automated testing, containerisation (Docker), orchestration (Kubernetes), and scripting (Python/Java).
• Demonstrate expertise in testing methodologies: white box, black box, functional, automated, and performance testing.
• Work with networking, HTTP, DNS, TCP/IP, media streaming, encoding (H.264, AAC), and web technologies.
• Utilise CI/CD tools Jenkins, Git, Prometheus, Grafana; cloud platforms AWS, Azure, GCP effectively.
• Exhibit motivation, attention to detail, rapid learning, debugging expertise, troubleshooting capabilities, and communication proficiency.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

Partner with the best

As a Senior II SRE, you will specialize in creating solutions that improve automation and efficiencies across all internal teams. You will drive automation, operational excellence, and support our customer facing applications and infrastructure. This will require creative thinking combined with deep domain expertise in the areas of Linux systems administration, configuration management, performance tuning, and hardware engineering.

As a Senior II Site Reliability Engineer, you will be responsible for:

• Providing support and mentorship for other Linux engineers within the department
• Defining requirements as part of the product lifecycle to influence the new designs and standards
• Providing support, leadership and motivation for project teams
• Collaborating with our support, operations and engineering teams to investigate and troubleshoot complex problems
• Improving our system monitoring and analysis platform to speed error detection and remediation, enhancing performance and reliability

Do what you love

To be successful in this role you will:

• Demonstrate at least LFCS certificate level of knowledge . Certificate is not required, but knowledge is mandatory
• Have relevant experience and a Bachelor's diploma in Engineering , Computer Science or its equivalent
• Possess expert level experience in a SRE, DevOps, Development, or SysAdmin role working with large scale distributed systems
• Possess deep knowledge of Linux Kernel, performance tuning, hardening services; knowledge about QEMU will be great
• Possess at least one programming language (Python/Golang) and configuration management with Terraform/SaltStack
• Have experience with architecting software, and infrastructure at scale
• Be able to work in alignment with strategic business initiatives and coordinate the work of other engineers
• Possess informed opinions on technology and software design to bring to the table

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.