דרושים Senior Staff Engineer Ios – Communication Connectivity ב-Airbnb ב-ארהב

Your day-to-day responsibilities includes:

• Collaborate with the other engineering teams across the stack while working closely with counterparts within Knowledge Graph, Search, Listings, Trips, and others to build scalable and high quality platforms and foundations.
• Work closely with cross functional partners to define and execute on products and features that enable our guests and hosts to set up their accounts and profiles quickly and easily.
• Build efficient and reusable backend components, architect reliable, performance and scalable systems.
• Evaluate and prototype new technologies and techniques that can enable faster iterations and execution across our tech stack.
• Mentor and support other engineers in the team or in related teams.

• 3+ years industry experience
• Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience
• Experience in building and scaling high-quality and high-traffic products (or systems).
• Ability to evaluate technical approaches and design product solutions to solve real-world problems.
• Ability to drive alignment, manage projects and effectively collaborate with stakeholders.

Offices: United States

A Typical Day:

• Conduct regular optimization calls and business reviews with high-value partners, providing timely support and building enduring relationships.
• Prospect and onboard new, high-quality supply within your assigned geography.
• Educate partners on product updates and relay feedback on product and policy issues to internal stakeholders.
• Leverage data to identify and pursue strategic growth opportunities, navigating operational complexities and allocating resources effectively.
• Build scalable frameworks, reporting, and playbooks that drive optimization, availability, and performance outcomes.
• Partner with SalesOps, RevOps, Enablement, and global peers to launch initiatives, provide executive-level reporting, and extend optimization strategies beyond the Americas.
• Lead innovative engagement projects within your territory, applying an entrepreneurial approach to strengthen market impact.
• Work cross-functionally with product, communications, policy, legal, tax, and customer support teams to ensure long-term market success.
• Provide technical guidance on API partnerships to deliver seamless experiences for hosts and guests.
• Represent Airbnb in external meetings with hosts and at industry conferences to reinforce the brand’s presence and credibility.

Your Expertise:

• 8+ years of experience in sales, account management, or team leadership, with a proven ability to build and grow strategic business relationships.
• Background in travel, hospitality, or online marketplaces strongly preferred.
  Proven success managing complex strategic accounts and driving scalable growth across a portfolio.
  Strong quantitative skills with the ability to translate data insights into actionable strategies.
• Demonstrated ability to balance strategic vision with tactical execution in fast-changing, ambiguous environments.
• Experience influencing cross-functional teams and collaborating with senior stakeholders across product, operations, and policy.
• Excellent communication and executive presentation skills, with the ability to influence at multiple organizational levels.
• Entrepreneurial and resourceful, with strong prioritization, time management, and organizational skills.
• Proficiency in CRM platforms such as Salesforce to manage and scale partner performance.
• Based in San Francisco, Los Angeles, Portland or Seattle with ability to travel quarterly within the assigned territory to maintain partner and team engagement.
• Passion for Airbnb, travel, and the sharing economy; experience as an Airbnb Host is a plus.

Offices: California, United States, Oregon, United States, Washington, United States

The Difference You Will Make:

This role specifically focuses on identity verification. You will build products that enable guests and hosts to verify their identities seamlessly and to represent themselves accurately to the rest of the community. You'll balance business goals, regulatory requirements, and regional nuances to deliver solutions for our global community.

A Typical Day:

• Creating vision and strategy for Trust & Safety products and platforms.
• Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and launches
• Maintaining product backlog and the product roadmap. Own prioritization process of product solutions based on business value and customer impact
• Defining goals and success with clearly measurable objectives and key results.
• Building alignment across product teams (inside and outside of Trust & Safety), and Leadership/Executive teams.
• Anticipating bottlenecks, making tradeoffs and balancing the business needs, customer needs, versus technical or operational constraints.
• Presenting product roadmap and status to the business and Airbnb leadership on an ongoing basis. Communicate concisely and influence outcomes.
• Evaluating new product opportunities and bring forward proposals (buy, build, partner solutions) for new capabilities with data and users at the forefront
• Developing short term plans aligned with long term goals to iteratively build platform capabilities to defend against fraud, abuse, safety, unwanted bad activities, etc.
• Becoming the thought leader and entrepreneur that others within Airbnb look up to for knowledge, processes, and methods on building products and platforms

Your Expertise:

• 5+ years product management experience
• Prior product, operation, or engineering experience in security, trust, safety, risk or fraud
• Outstanding written and verbal communication ability to a diverse stakeholder audience, including a global team of C-level executives, product, and technical stakeholders
• Strong analytical, troubleshooting, and problem-solving skills
• Experience building machine learning products or technical product management
• Experienced in design, and hypothesis driven product development
• Entrepreneurial drive to achieve stretch goals in an innovative fast-paced environment
• Exceptional collaboration, partnership and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive consensus across teams
• Experience leading teams through ambiguity, and high stakes trade off decisions

Offices: United States

The Community You Will Join:

We are seeking an accomplished and commercially minded Senior Manager, North America Enterprise & Connectivity to lead our most critical partner relationships, spanning enterprise Property Managers and software connectivity providers. This role requires a leader with exceptional commercial acumen, executive presence, and a strong bias for action in a fast-paced, highly competitive environment.

The Difference You Will Make:

As Senior Manager, North America Enterprise & Connectivity, you will play a pivotal role in shaping the future of our enterprise and connectivity ecosystem. You will lead a team that partners with the largest Property Managers and most innovative software providers in the industry — driving growth, deepening loyalty, and delivering impact for partners, hosts, guests, and the business.

Strategic & Commercial Leadership

• Own the Enterprise & Connectivity partnerships strategy for the US & Canada region.
• Deliver growth, retention, and expansion across high-value enterprise Property Managers and software partners.
• Lead negotiations and structure commercial agreements that drive mutual business outcomes.
• Build scalable operating playbooks and KPIs to ensure repeatable commercial success.

Team & Talent Development

• Build and lead a high-performing commercial team with a strong execution mindset.
• Recruit and develop top talent, fostering a culture of accountability, collaboration, and innovation.
• Establish clear career pathways and enable professional growth within the team.

Partnerships & Relationship Management

• Cultivate deep C-suite and executive-level relationships across enterprise Property Managers and software partners.
• Act as a trusted advisor and be a strong thought leader.
• Champion the voice of enterprise and connectivity partners internally to inform product, policy, and cross-functional strategies.

Cross-Functional Collaboration

• Partner with cross-functional teams including, but not limited to, Product, Policy, Trust, and Field to deliver integrated partner solutions and drive business results.
• Use data and analytics to track performance, identify opportunities, and strengthen competitive positioning.

Your Expertise:

• 12+ years of experience in strategic partnerships, enterprise account management, or commercial leadership.
• Proven track record of scaling teams and exceeding ambitious commercial targets.
• Strong understanding of enterprise Property Managers, SaaS/software ecosystems, and connectivity platforms.
• Executive presence with excellent influencing, negotiation, and relationship-building skills.
• Analytical, data-driven, and comfortable converting insights into strategies and measurable outcomes.
• Thrives in a dynamic, fast-moving, and competitive environment.

Offices: United States

The Community You Will Join:

an Android Studio plugin to supercharge IDE & Sync performance, among many others.

A Typical Day:

• Collaborate with team members & cross functional partners to identify opportunities for improving our developers’ productivity.
• Drive roadmap projects and deliver high quality results to further our mission.
• Improve our existing frameworks & build system to deliver on our ambitious vision.

Your Expertise:

• 9+ years of industry experience building Android apps using Kotlin.
• Experience building frameworks and build-systems (using Gradle, Bazel, etc.)
• Deep technical understanding of how dependency injection systems work (e.g. Dagger)
• Experience building code generation tools (e.g. annotation processors, KSP, Kotlin compiler plugins)
• Experience working in medium to large-scale codebases.
• [Nice to have] 2+ years of experience using Jetpack Compose.
• [Nice to have] Experience building Android Studio / IntelliJ IDEA plugins.
• [Nice to have] Experience using Compose for desktop.
• Ability to travel to the San Francisco office for about a week each quarter for gatherings.

Offices: United States

The Difference You Will Make:

• Establish and champion a high-performing engineering culture focused on technical excellence, strong ownership, and inclusion.
• Partner closely with product leaders, operations, and cross-functional stakeholders to translate and influence business priorities into technical strategy and deliverables.
• Drive the adoption of agile, iterative development processes that consistently deliver high-quality, predictable outcomes.
• Coach and mentor engineers and other leaders, elevating talent and fostering an environment of continuous learning.
• Shape and execute on the ARC strategy, modernizing the platform to meet the aspirations of differentiated and resilient global support.
• Help ensure business priorities and technical investments are balanced to delivery long term health of systems.
• Manage, grow, and inspire a distributed team of engineers working on large-scale systems at the core of Airbnb’s customer support experience.

Exciting Projects You Will Lead:

• Project Vicarius: A groundbreaking initiative that provides disaster recovery and regional failover capabilities for customer support. Vicarius ensures that even during major regional or infrastructure outages, ambassadors can continue to serve guests and hosts by intelligently routing critical interactions, especially safety cases, to available teams in alternate regions with minimal disruption.
• Differentiated Service: Build and scale the AI powered systems that deliver differentiated, personalized support to our most valued customers. This enables targeted experiences—such as expedited assistance for premium guests or specialized handling for critical issues—by deeply integrating customer attributes and ambassador skills into routing decisions.
• Routing 2.0: Lead the transformation from complex, queue-based routing to a modern, skills-based and data-driven intelligent routing engine. Routing 2.0 dramatically reduces operational complexity and unlocks more adaptive, intelligent, and efficient assignment of cases to the best-suited ambassadors based on skills, proficiency, and business goals. This project has the potential to transform how business manages routing with strategic investment in a system that can auto balance capacity (available agents) and demand (incoming contacts) to make dynamic decisions that enhance community experience.
• Skill-Based Routing:Implement a sophisticated skills and proficiency framework that matches every customer inquiry with the best-equipped ambassador. This strategic shift from static queues to dynamic agent attributes enables faster resolution, higher customer satisfaction, and more effective utilization of our ambassador workforce.

Your Expertise:

• Proven engineering leadership experience (ideally 5+ years managing engineers, with at least 2+ years at a manager-of-managers level).
• Deep expertise in large-scale backend systems, distributed services, or enterprise applications—preferably in the customer support or communications domain.
• Hands-on experience establishing agile, iterative engineering processes and driving continuous improvements in quality and predictability.
• A strong track record of influencing cross-functional outcomes and building trusted partnerships with Product, Operations, and Data teams.
• Demonstrated success in strong engineering culture with accountability and ownership around core engineering tenants such as quality, availability and scalability of solutions
• Excellent communication skills and a demonstrated ability to lead, inspire, and grow high-performing technical teams.
• A passion for delivering delightful experiences for both end-users and internal stakeholders.

Offices: United States

The Difference You Will Make:

You will lead business development, deal negotiation, and strategic relationship management for a portfolio of high-value payment partners. With a focus on impact and long-term alignment, you'll help craft our partner landscape, structure and renegotiate commercial agreements, and serve as a critical voice in expanding and optimizing how payments to hosts are enabled around the world.

A Typical Day:

Strategic Partner Leadership

• Define and evolve our payout partner strategy in collaboration with the broader Payments, Product, Compliance and Finance teams to ensure coverage, performance, and alignment with Airbnb’s strategic and financial goals.
• Identify the right partners in each market, structure new deals, and renegotiate existing relationships to optimize for cost, reliability, reach, and innovation.
• Drive global deal execution for payouts—developing commercial structures, navigating regional regulatory constraints, and shaping contracts to meet Airbnb’s evolving needs.

Relationship Management and Performance

• Own and cultivate high-impact relationships with financial institutions, payment processors, banks, and other key partners, managing executive-level engagement to ensure Airbnb is a priority client.
• Monitor partner performance rigorously, identify gaps or opportunities, and lead cross-functional efforts to address issues or evolve terms.
• Lead strategic business reviews and act as the point of escalation and problem resolution for performance or operational misalignment.

Global Payments Strategy & Influence

• Assist in the ongoing scaling ofAirbnb’s payout infrastructure—ensuring that partner decisions reflect regional needs, market conditions, cost structures, and regulatory environments.
• Partner cross-functionally with Legal, Treasury, Risk, Product, Engineering, and Global Operations to align execution with global strategy.
• Stay ahead of industry and macroeconomic changes affecting international payments and proactively bring forward opportunities and risk mitigation strategies.

Your Expertise:

Relationship-Driven Growth

• 10+ years of experience in the payments or fintech industry, with at least 8 years in strategic partnerships, business development, or enterprise account management.
• Demonstrated success in owning commercial negotiations and managing multi-million dollar partnerships that balance customer experience, innovation, and financial return.
• Proven ability to craft and execute partner strategies that result in measurable business growth and process improvement.

Execution & Strategic Alignment

• Deep knowledge of global payment methods, financial products, and cross-border payout solutions.
• Understanding of payments cost structure (e.g., interchange, chargebacks, FX, treasury flow), and experience optimizing it through partner levers.
• Experience in resolving partner conflicts or escalations, ideally across multiple markets or regulatory contexts.

Influence & Cross-Functional Leadership

• Strong storytelling and analytical skills, using data to advocate for business needs and influence internal and external stakeholders.
• Success working in highly matrixed environments, bringing together diverse stakeholders to move complex partnerships forward.
• A passion for creating inclusive, innovative environments that foster collaboration and high performance.

Preferred Qualifications

• International payments experience, especially in marketplace or platform models.
• Experience in platform organizations advising internal stakeholders on partner enablement strategy.
• Experience working with regulators or regulated partners in cross-border payout environments.
• MBA or equivalent advanced degree is a plus.

Offices: United States