דרושים Team Lead Gbs Otc Operations ב-Adidas ב-United States, Antioch

Atwe have been challenging the status quo forand we’re not done yet.

Ready to apply? Here’s what you need to know:

• Availability must be flexible and include evenings and weekends.

• Must possess and consistently exhibit the competencies relative to the position.

• Skilled in operating personal computers, POS systems, and various software packages including MS office.

• Ability to learn and adapt quickly in a fast-paced environment.

• Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.

• Ability to operate independently and with discretion and work effectively under pressure.

• Demonstrates an inspirational attitude that contributes to a positive team environment.

• Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.

• Well-developed ability to speak, read, comprehend, and write English

• Ability to maintain reliable and consistent attendance and punctuality.

• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.

• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

• Must be 18 years or older.

• High school diploma or general education degree (GED)

• Minimum 12 months experience working in a retail environment.

• Advanced selling experience and comprehensive product, retail and industry understanding.

A generous Benefits Package which includes:

• Diversity, Equity, and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best.  We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities.

• adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas’ 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 12 weeks of paid parental leave.

• Employees are eligible to earn monthly and quarterly incentives. Employees accrue prorated flexible time off in the amount ​.3512​ hours per day that increases with years of service, ​seven​ paid holidays throughout the calendar year and Service Time Off during milestone years.

• The anticipated low and high end of the base pay range for this position is $20.55 - $26.72. Actual salary will be based on various factors, such as a candidate’s experience, qualifications, skills and competencies, proficiency for the role.

• Though our teammates hail from all corners of the world, our working language is English.

Atwe have been challenging the status quo forand we’re not done yet.

Ready to apply? Here’s what you need to know:

• Availability must be flexible and include evenings and weekends.

• Must possess and consistently exhibit the competencies relative to the position.

• Skilled in operating personal computers, POS systems, and various software packages including MS office.

• Ability to learn and adapt quickly in a fast-paced environment.

• Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.

• Ability to operate independently and with discretion and work effectively under pressure.

• Demonstrates an inspirational attitude that contributes to a positive team environment.

• Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.

• Well-developed ability to speak, read, comprehend, and write English

• Ability to maintain reliable and consistent attendance and punctuality.

• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.

• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

• Must be 18 years or older.

• High school diploma or general education degree (GED)

• Minimum 12 months experience working in a retail environment.

• Advanced selling experience and comprehensive product, retail and industry understanding.

A generous Benefits Package which includes:

• Diversity, Equity, and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best.  We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities.

• adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas’ 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 12 weeks of paid parental leave.

• Employees are eligible to earn monthly and quarterly incentives. Employees accrue prorated flexible time off in the amount ​.3512​ hours per day that increases with years of service, ​seven​ paid holidays throughout the calendar year and Service Time Off during milestone years.

• The anticipated low and high end of the base pay range for this position is $21.60 - $28.08. Actual salary will be based on various factors, such as a candidate’s experience, qualifications, skills and competencies, proficiency for the role.

• Though our teammates hail from all corners of the world, our working language is English.

Purpose & Overall Relevance for the Organisation

GBS, the engine that designs, builds and operates consistent adidas end-to-end business services & solutions globally to drive the transformation TO ONE ADIDAS enabling our Business Partners to focus on core business.

GBS prioritizes executing transitions, process and solution roadmaps. Implementing one service framework, performance measurements and GBS customer board. Furthermore, GBS is driving the implementation of robotics process automation (RPA).

The I2C stream is one of the global streams who designs and implements end to end services & solutions as Global Process Owner (GPO). GPO’s can effectively cross-collaborate with multiple stakeholders to define the current and future state of adidas business and its processes, identifying issues and risks, suggesting mitigation strategies and driving towards technology solutions.

GBS Operations operate by executing Global Process Owner services and solutions.

I2C collaborates with the stakeholders in adidas to create a customer journey that exceeds the expectations of the customer & consumer.

Scope of I2C

• Credit and collection management
• Dispute management
• Cash Application

Key Responsibilities and General Accountabilities

• Develop new and adjust existing end to end processes/ services, standards or operational plans, and deliver results with direct impact on I2C stream, other streams and markets.
• Significantly contribute to the I2C priorities, KPI’s and OKRs within the overall GBS roadmap
• Manage transformation initiatives including GAP analysis related to the GBS operation centers/markets and provide process competency with a specific focus on I2C
• Design, develop and implement process standardization, harmonization, automation, RPA, AI
• Manageand execute newI2C systems/ technology/methodology roadmap and process change, upskill, train and execute
• Contribute to selection of tools, techniques and systems according to architectural requirements and demands
• Assess concepts and systems by finding scalable and future proven solutionapproaches in the standard solution, with workarounds or custom developments where needed.
• Evaluate issues or new business requirements and translate into system enhancements.
• Assist with defining new requirements associated with global integration projects
• Manage testing supportfor new system enhancements and project implementation
• Collaborate with delivery teamsto ensure efficient and effective design, development, and implementation of new tools
• Identify improvement potential, problems and feasibility of process change with stakeholdersthrough variance analysis and effective usage of data, create transparency on priorities, develop solutions/ processes/ deliverables and facilitate recommendations for fact-based decisions ending into regular continuous improvements.
• Support standardized reporting, measurements, KPI and ad hoc analysis in line with SLA’s together with Delivery Excellence team securing quality, timeliness, compliance and productivity of services and processes
• Lead medium – large sized projectswith the respective profound process and technical knowledge within the boundaries of time, cost & quality, focusing on the customers expectations, implement results and ensure sustainability of solution.
• Use and recommend project control solutions for planning, scheduling and tracking projects
• Provide comprehensive expertise for I2C areas in line with latest taxonomy/ activity split, processes and technologytowards operational and market finance teams
• Coach, guide and develop assigned team members

Key Relationships

• GBS O2C Senior Director
• Global GPO O2I
• Operational O2C Teams in Operations Centers
• GBS Global Governance

Knowledge, Skills and Abilities

• Extensive experience and understanding of GBS / Shared Service environments
• Deep understanding of GBS processes
• Holistic end-to-end thinker
• Understanding of the relevant I2C sub-processes
• Experience in process design, process mapping, improving process quality, process review and compliance
• Experience of digital transformation including Robotic Process Automation (RPA) and Artificial Intelligence (AI)
• Broad SAP knowledge (SD, FICO, etc)
• Ability to communicate technical information with business relevance to both technical and business audiences
• Ability to apply continuous process improvement concepts and tools
• Willingness to travel
• High degree of customer orientation
• Fluent in English (verbal and written)
• Excellent communication skills and an international mindset
• Ability to think strategically as well as tactically
• Excellent analytical mindset
• Cross functional and cross GPO mindset
• Familiarity with project management, strong planning and organization skills, and ability to work and deliver in changing environments, under limited guidance while adhering to specified deadlines
• Ability to work independently
• Understand the purpose and benefits of modelling as subject matter expert and contributes to usage of knowledgebase
• Ability to provide a clear framework for performance to team
• Result orientation and pro-activity
• Identify the appropriate stakeholders for your area of work and manage these relationships to meet stakeholders’ business needs and align expectations.

Requisite Education and Experience / Minimum Qualifications

• in Business Administration or IT or related areas, or equivalent combinations of educations
• Minimum of 5-8 years of relevant work experience of I2C
• Ideally multiple years of experience in shared service center organizations
• Strong understanding & knowledge of regional and global market landscape and the respective customers
• Project management experience

: Global

Brand Marketing

Direct Reporting Line: SeniorSports Marketing

Indirect/secondary reporting line: -

Cost Center/Budget and/or Revenue Responsibility: -

Purpose & Overall Relevance for the Organization:

• This role plays an instrumental part in the way the brand is portrayed and leveraged in association with ourTeam China partnerswithin the China market and ensures on a day-to-day basis that we continue to raise the awareness and image of adidas as theleadingGlobalSports

• Team China

• Key driver and implementer of the brand marketing plans forTeam China

• Team China partners, and furthermore implement the mutually agreed local & global strategy, driving return on investment and delivering towards the brands position as thetopinChina.

• Creation and implementation of a mutually agreed local strategicpartnerplan (based on the global plan) that forms the guiding principle for how the adidas brand manages, leverages and commercializes the association, ultimately delivering against agreed KPI’s (qualitative and quantitative)

• Drive and coordinate the adidas marketing process on a local level towards optimizing the activation of the association.

Key Responsibilities:

• ocal dedicated adidas contact, and main local relationship manager forTeam China partners.
• Lead Team China teamonannual strategic planning forAthletes/Partnerswithin the China market.
• Ensure full alignment with all relevant functions and departments on a Global and Local level including but not limited to: local entities and sales forces, business units, and all other relevant stakeholders.
• Ensure proper implementation of the Global BrandPartnershipStrategy in the local market and use of contractual rights, such as seasonal campaigns with strong focus on consumer activation and adidas focus topics (i.e. CRM, digital / social media etc).
• Responsible for the effective application / implementation of contractual rights granted on the local level.
• Develop a mid / long term strategic business plan in the local market in close cooperation with the GlobalPartnerDirectors / Senior Managers that provides all business functions / adidas network with tangible set direction from which to activate and commercialize the association on a local level.
• Drive, steer and implement seasonal local marketing plans for thepartnerswhich deliver towards the overall strategic plan in partnership with key business functions, including
  • Drive Commercial / Product Marketing Strategy products including local B2B.
  • Driving the BrandPartnershipStrategy in close alignment with Global and Local Brand Communications
• Drive, challenge and develop thepartnerbusiness against predefined global / local Net Sales targets, as assigned within the Strategic Marketing plan.
• Constant tracking and analysis ofTeam Chinabusiness, working with key business functions on contingency plans as required.
• Lead Team China team effectively manage and implement the budgets.
• Ensure premium service whileglobal SPSP Partnersare in China (tours, local extensions, etc.)

• Work with both Global and China organizations to align to wider SBP documents.

Key Relationships:

• adidas Brand Comms GCA
• adidas Global SPSP functions
• BBon–site offices/representatives

Knowledge, Skills and Abilities

. Additional the individual must possess / be:

• Resolute and a good problem solver
• Strong project management skills
• Fluent in English and Chinese
• Strong market and industry awareness
• Good negotiation skills
• Good Interpersonal skills
• Driven to succeed and deliver against expectations

KPI’s:

• Net Sales/Profitability
• SKU Efficiency
• Marketing Budget Application (ROI)
• Realization of contractual rights
• Sets team and individualobjectives, guidelines to develop functional & social skills of direct reports. Measure performance

Requisite Education and Experience / Minimum Qualifications:

• University degree in business / marketing
• Strong connection with Team China associations or China national heroes
• Minimum12years’ experience working in Marketing, preferably with some experience in Sports Marketing and/orStrategic Planning.

Purpose & Overall Relevance for the Organization:

Executive the HR services processes: benefits administration, personnel, and document administration, HRIS, and data management according to regional and global frameworks.

Key Responsibilities:

· Ensure the execution with the excellence of the HR Services/Hire to Retire processes like Document Management and benefit Administration, Leave and Absence Administration (vacations, sick/parental/maternity leaves), correct registration with the local government, Master data Management (people and organizational data management), Manage SAP Maintenance of Data according to global and regional systems management policy to ensure system harmonization and data integrity.

· Exit Management (administrate involuntary, voluntary, and retirement exits), ensure the correct registration in SAP of terminations, with the correct justification and the related document kit for signing and ending the relationship, and consider the local legislation indicated for this process.

· Administer time management with the correct systemic parameterization in payroll and working hours control systems, as determined by current labor legislation and union rules, and analysis of data present at the close of the monthly, under great criticism, to avoid errors in payroll processing and liability.

· Ensure the benefits administration processes for the country, working in alignment with the regional and local organization Rewards and management with the correct systemic parameterization in payroll for discounts and reporting.

· Administrate and ensure the update of GBS Sharepoint of the country and coordinate activities related to benefits.

· Send information to payroll for the payment of benefits, and wholesale commissions, among others.

· Administrate mobility local activities to ensure employee movements, compliance, and adherence to mobility policy and local legislation. Collaborate with the regional Mobility Manager on local mobility vendor management activities.

· Manage employee inquiries related to HR Services processes (benefits, personnel administration, platform access related to payroll, vacations, SharePoint…)

· Manage HR Services and benefits vendors.

· Ensure proper and timely payment of all HR Services/H2R-related invoices while adhering to the company’s payment terms and process.

· Ensure the correct collection of the invoices sent by the vendors according to the contracts, and control of GBS and Benefit budget of the country.

· Preparation and sending of required reports to government entities, vendors, and internal stakeholders ensuring the correct information and analysis required. Provision of bonuses according to company policies and procedures

· Ensure the correct participation, collaboration, and preparation for government and company requirements and audits in the processes related to the area.

· Work in alignment with HR and legal teams to manage employee and labor relations activities.

· Partner with HRD and/or business for alignment and ensuring best-in-class services.

Key Relationships:

· Global and Regional GBS HR teams

· HR Services and Payroll Vendors

· HR/Talent acquisition/Rewards/Workplace

· Finance and GBS Finance

· Legal

· Internal control

Knowledge Skills and Abilities:

· Experienced in the job and fully qualified/trained for the countries that will support.

· Combined broad theoretical and practical knowledge incl. company policies and practices.

· Knowledge of Chilean local processes, practices, and labor law

· Knowledge of HR Systems (e.g.: SAP, Success Factors).

· Advanced Excel

· Influence others

· Stakeholder management

· Experience managing / working with virtual teams.

· Attention to detail.

· Analytic

· Customer focus

· Office management

Requisite Education and Experience / Minimum Qualifications:

· 4 to 5 years of work experience

· English proficiency

· Bachelor's degree in business administration, HR, or other related careers

Act in a leadership capacity to support the sales, profitability, and operational goals for the store by guiding the hourly associates in the day-to-day procedures to best drive the store objectives.

Key Responsibilities:

• In conjunction with, or in the absence of management staff, guide the daily operations of the store and activities of hourly associates to accomplish excellent customer service and to maximize sales.
• Provide positive reinforcement to hourly associates to promote a high level of momentum and to achieve the optimal results and growth of the staff.
• Conducts one–on–one and/or small group training presentations for Sales Associates on product knowledge, store activities, job duties, and established policies and procedures.
• Perform or assist in the completion of all documentation associated with applicants and new hires.
• Assist management staff to display merchandise such as clothes, footwear and accessories in windows, showcases, and on the sales floor to attract attention and promote sales.
• Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to division goals.
• Originate displays of merchandise or follow suggestions or schedules provided by the store management team.
• Assist with staffing and labor cost control standards and effectively maintain same.
• Attain proficiency with the point of sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
• Completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received.
• Assists in product flow from stockroom to sales floor on a fill in basis.
• Monitors and maintains sales floor fill – in process.
• Communicates the product levels and assortments with management.
• Communicates progress on assigned projects such as floor change outs, processing shipments, sales/markdown set-ups.
• Performs sales, customer service, merchandising within section, special order, cashiering, stock location, and related store up keeping support duties in order to maintain needed staff coverage and to lead by example.
• Directs the performance of store up keeping duties.
• Listen to customer complaints, examine returned merchandise, and resolve problems to restore and promote good public relations.
• Ensures the highest level of adidas service is given to each customer.
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. Uses these techniques to train other employees.
• Other duties as assigned by the Store Manager

Knowledge Skills and Abilities:

• Must possess and consistently exhibit the competencies relative to the position.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

• Ability to use MS Word, Excel, Outlook, and a point of sale system.
• Ability to exercise good judgment and decision making skills.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Excellent verbal and written communication skills.
• Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
• Schedule flexibility is mandatory, as this position calls for evening, weekend, and holiday work.

Qualifications:

Must have or be pursuing a high school diploma or general education degree (GED). Three to six month’s retail experience is preferred.

Key Relationships:

• Operations team
• Human Resources
• Business stakeholders

Key Responsibilities:

• Conduct training on all operations process paths for team members as necessary
• Work with manager to implement and enforce all OSHA standards, as well as, warehouse rules/regulations especially those related to powered industrial trucks (PIT)
• Train and certify all personnel on the safe operation of equipment, including PIT
• Partner with on-the-floor trainers to maintain the consistency and spirit of process training
• Conduct train-the-trainer sessions and remediation training as needed
• Facilitate courses and/or learning sessions for all associates and leadership as needed
• Administrative tasks as needed: printing and organizing learning materials, tracking training sign-offs, etc
• Conduct observation sessions and report results
• Maintain visibility on the operations floor to maintain process knowledge and identify gaps in skills, training approach, etc

• Instruct, examine and issue certifications

• Support the creation and implementation of SOPs and One Point Lessons
• Ability to develop and share best practices
• Perform other duties as assigned

Knowledge, Skills and Abilities:

• Fluent in English, both oral and written. Also being fluent in Spanish is preferred
• Ability to work flexible schedules/shifts as needed to support a 21 hour/day – 7 day/week operation
• One (1) plus year experience operating and training on the safe operation of forklifts, order pickers, reach-fork trucks, walkies/pallet jacks and scissor lifts
• Demonstrated knowledge of handling heavy-duty PIT vehicles and strong safety awareness
• Proven facilitation and presentation skills
• Ability to work collaboratively within a large group of co-workers
• Positive and enthusiastic approach
• Ability to work in a fast-paced distribution environment while maintaining an eye for detail and accuracy
• Self-motivated to prioritize, coordinate and complete projects within tight deadlines

• Proficiency with MS Office (including Excel, Outlook, Word and PowerPoint) and Warehouse Management Systems

Physical Requirements:

While performing the duties of this job, the employee is:

• regularly required to talk or hear; stand or walk; use fingers, hands and arms to feel, handle, grip, grasp, lift, push and pull for up to ten (10) hours/day
• able to work in a warehouse environment
• able to reliably attend work/scheduled hours
• occasionally required to sit; bending, twisting, climb or balance; lift and carry items such as boxes weighing up to forty (40) pounds; and stoop, kneel, crouch, and crawl

Requisite Education and Experience / Minimum Qualifications:

• High school diploma or equivalent
• Minimum of two (2) years related distribution experience and/or training

hours per day that increases with years of service,paid holidays throughout the calendar year and Service Time Off during milestone years.

• Our attractive benefits package include:

  • Health, vision, dental, Rx benefits
  • Up to 160 hours FTO per year
  • 401K matching program
  • Holiday pay
  • 50% off adidas.com discount