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JPM
JPMorgan Client Service Senior Associate United States, North Carolina, Charlotte
Lead our medium to complex clients autonomously by delivering solutions to clients and upholding JP Morgan Chase standards and operating principles. Develop long term client relationships. Proactively work to determine...
University degree or equivalent completed or in progress. Fluent English is mandatory, both written and verbally. Formal communication in English is required on the daily tasks. Portuguese is a plus....
Job : Collaborate with cross functional teams to understand requirements and translate them into technical solutions. Design and develop data pipelines to preprocess and transform data for AI/ML models. Train...
Engage in multiple projects or initiatives throughout the project lifecycle, including researching new projects or business process changes. Critically evaluate information from various sources, reconcile conflicts, and break down complex...
Provides recommendations and insight on data management, governance procedures, and intricacies applicable to the acquisition, maintenance, validation, and utilization of data. Designs and delivers trusted data collection, storage, access, and...
Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors. Develops secure and high-quality production code, and reviews and debugs code written by...
Work collaboratively with Finance users, Technology, and external vendors to deliver innovative regulatory reporting solutions, including process re-engineering. Act as a product owner by partnering with business users and technology...
Lead our medium to complex clients autonomously by delivering solutions to clients and upholding JP Morgan Chase standards and operating principles. Develop long term client relationships. Proactively work to determine...
As a service engineer for Expoint, you will focus on designing and maintaining customer makes and models in the tech industry. You will be responsible for providing maintenance and repair services, as well as enhancing and maintaining customer systems for optimal performance. Your role requires an understanding of customer requirements, an ability to troubleshoot and resolve hardware, software, and network issues, and a passion for excellence.
You are comfortable in all aspects of hardware, from desktops and laptops to servers, routers and switches. You possess a high level of problem resolving skills and the ability to solve technical issues. You have the ability to provide superior customer service, as well as have excellent communication skills.
Within the Expoint platform, you will be required to manage customer accounts and use diagnostic and problem-solving tools to diagnose and troubleshoot customer problems. You will also be responsible for maintaining customer databases, ensuring customer records are accurate and up-to-date. You must also be able to manage customer service relationships and maintain a high standard of customer satisfaction.
The ideal candidate for this role will have the following qualifications: strong technical knowledge in the IT and software sectors, the ability to work under pressure in a fast-pace environment, excellent customer service skills, and experience in database, network, and server administration. You must also possess excellent organizational and communication skills and have a positive attitude towards customer service.
If you possess the skills and passion for offering superior customer service to tech industry customers and have a strong technical background, Expoint may be the perfect platform for you to showcase your talents!