Compliance Specialist jobs in United States, Virginia, Richmond

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Define and execute our GTM strategy for AI security solutions, focusing on accelerating adoption with public sector organizations.

• Collaborate with cross-functional teams to drive pipeline generation, customer engagements, and market penetration within government agencies.

• Support the development and execution of strategies to identify, qualify, and convert a robust pipeline of potential public sector customers.

• Conduct thorough market research and competitive analysis to identify key market segments and opportunities within the Public Sector.

• Lead customer-facing activities, including presentations, demonstrations, and proofs-of-value (POVs), tailored to government needs and requirements.

• Engage in technical conversations with public sector customers regarding AI security challenges and solutions, including topics like securing RAG models, prompts, vector databases, etc.

• Build strong relationships with key government stakeholders, including C-level executives, security and IT leaders, and procurement officials.

• Collaborate closely with sales, marketing, product management, and engineering teams to ensure alignment and effective go-to-market execution for the public sector.

• Act as an evangelist to educate government customers on generative AI and position Palo Alto Networks as a leader in securing AI projects.

Your Experience

• 6+ years experience in pre-sales/sales engineering within cybersecurity, including 1+ years of experience in AI and related fields, with a strong focus on technical sales, strategy, and execution.

• Application security (AppSec) and/or DevSecOps experience is highly desirable.

• Demonstrated experience working with public sector clients (Federal, DoD, SLED, etc.) is highly preferred.

• Strong understanding of cloud computing platforms (e.g., AWS, Azure, GCP).

• Proven track record of success contributing to high-performing technical sales or solution architecture teams.

• Deep understanding of AI technologies, including machine learning, deep learning, and generative AI.

• Experienced with security solutions and the cybersecurity market, including data security, network security, and security applied to generative AI.

• Experience with popular generative AI tools and their security implications is preferred.

• Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198,000 - $273,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Job Description:

Job Description:
This job is responsible for providing front-line support to end users, responding to issues related to incidents and problem management governance for multiple applications, and leading triage activities on all business impacting incidents. Key responsibilities include ensuring compliance with incident management and problem management policies and procedures, serving as a focal point for the customer, client, and associate experience, restoring complex production incidents under tight Service Level Agreements, and pursuing root cause and problem resolution follow ups.

The APSRE EIPS’ primary responsibility is driving effective triage leadership for all CBWT related technology and operations incidents as well as Technical Event Management. Responsibilities also include Monitoring Enterprise level systems and providing support for Operational tasks. This position requires holding business partners, subject matter experts and technical partners accountable during restoral activities, ensuring proper escalation occurs, timely and accurate business communications are created, and documentation of the incident is accurate. In addition, this position also requires use of monitoring tools to proactively identify and research potential production incidents, responding to alerts regarding potential production incidents, and triaging and escalating to support partners as needed for problem resolution.

Responsibilities:

• Leads production support triage efforts, manages bridge line troubleshooting, engages in technical research, and escalates issues to leadership as needed
• Ensures all impacts are accurately recorded and documented in the system of record, oversees that documents and wikis are updated and available for use during triage, and supports the documentation of application flows, upstream/downstream impacts during outages, the customer experience, and contacts for support needs
• Identifies and/or validates business impacts through interpretation of monitors, dashboards, and logs to communicate with leadership and vendors
• Manages activities to identify incident root cause, resolution, preventative actions, and change requests, and reports on incident data quality
• Promotes and enforces production governance during triage/testing and identifies production failure scenarios, vulnerabilities, and opportunities for improvement
• Serves as a subject matter expert for applications within a portfolio, leveraging extensive knowledge of application functionalities and application flows
• Assesses and prioritizes research requests, ad hoc reports, and offline incidents at the direction of senior team members and delegates work as needed to team members and peers
• This position is a 2nd Shift role with a 4pm to 12 AM EST schedule.

Skills:

• Adaptability
• Analytical Thinking
• Influence
• Production Support
• Risk Management
• Automation
• Collaboration
• Innovative Thinking
• Result Orientation
• Solution Design
• Business Acumen
• DevOps Practices
• Project Management
• Solution Delivery Process
• Stakeholder Management

Responsibilities will include (but may not be limited to):

• Under the leadership of a team leader, executing targeted transaction testing for consumer compliance requirements.

• Conducting testing on a schedule to ensure all tasks and reporting are completed within established timeframes.

• Analyzing data from multiple sources and systematically documenting the work and results.

• Reviewing complaints to identify fair lending or sales practices risks

• Establishing and maintaining strong relationships with Compliance Advisors and Business Areas as needed.

• Assisting in communicating results to Compliance Officers, as needed.

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 1 year of experience in compliance testing, compliance monitoring, quality assurance, control review or audit.

• At least 1 year of experience using Google Suite

Preferred Qualifications:

• Bachelor's degree

• 2+ years of financial services consumer compliance monitoring experience or 2+ years of consumer compliance auditing experience

• 1+ years of Underwriting experience

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Responsibilities

• Maintain subject matter expertise of applicable laws and regulations for consumer banking products and services across the lifecycle of an account

• Partner with Legal attorneys for complaints that need Legal review for UDAAP/UDAP risks, as well as for any Legal risks identified

• Consult and work closely with Compliance colleagues in Bank horizontal areas that require complaint reviews, e.g. Privacy, Fair Lending, Anti-Money Laundering

• Document complaint regulatory assessments, consistent with policies and procedures

• Work with Retail Bank complaints operations to review and resolve complaint questions and engage in meetings as needed

• Provide ad-hoc training to first line teams on regulatory risk related to complaints and customer experience

• Advise business and Compliance colleagues on known risks, events or activities that may generate complaints Support lines of business through expert advice, and elevate best practices

• Request and analyze data; support and initiate efforts to improve data sourcing; and drive innovation with business partners and IT support teams

• Identify trends in data and proactively advise on identified external and internal risks

• Review Compliance tools to generate trending information, and escalate with subject matter experts, advisors, and the business when necessary

• Demonstrate an understanding of business processes, control frameworks, and related regulatory and compliance standards

• Maintain expert understanding of Compliance Risk Management Framework and applicable laws and regulations

• Participate in reporting activities used by Senior Leadership

• Demonstrate strong time management, organizational, and prioritization skills; complete multiple concurrent tasks within close deadlines with a high degree of accuracy and detail

• Exhibit strong problem-solving and conceptual thinking skills

• Flexibility to travel to various Capital One locations as necessary

The ideal candidate will possess:

• A focus on results and achieving short and long-term goals

• A proven track record of supporting and working across groups and functions and with leadership

• Ability to navigate ambiguous situations to drive clarity and execute a risk agenda in a fluid environment within a highly-regulated industry

• Solid teamwork skills; an ability to contribute to and leverage the capabilities of a high performing, cross-functional team

• Highly developed interpersonal, presentation, and communications skills (written and oral)

• Strategic influencing skills, with the ability to build understanding and agreement among diverse groups

• Strong judgment, integrity, and discretion in handling highly sensitive and confidential issues

• An understanding of how banking technology performs, and how consumer laws and regulations apply to the utilization of technology and data in serving our customers

• Strong project management, process management, and organizational skills

• Ability to balance operating independently with appropriate escalation to and interaction with senior leadership

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 3 years of experience in compliance, legal, risk management, or audit

• At least 2 years of experience supporting, partnering, and interacting with business clients

• At least 3 years of experience in the financial services industry

Preferred Qualifications:

• Juris Doctor or Master’s Degree

• 4+ years of experience in compliance, legal, risk management, or audit

• CRCM (Certified Regulatory Compliance Manager) certification,Association of Certified Anti-Money Laundering Specialists (ACAMS) certification, or Certified Information Privacy Professional (CIPP) certification

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Responsibilities:

The Advisor will have an understanding of third-party compliance risks and controls and leverage their knowledge to:

• Advise lines of business, Third-Party Managers, and Contract Managers on compliance risks and controls across the third party lifecycle

• Perform pre-contract third party due diligence assessments

• Perform quality assurance reviews on TPC program processes

• Partner with Enterprise Supplier Management and Third Party Risk Management to mature third party compliance controls, monitoring actions, and risk identification questions

• Lead and support Third Party Compliance projects as needed, including Audit and Exam requests, third-party compliance training process improvements, and the development of a third-party compliance toolkit

• Identify and implement improvements to existing Third Party Compliance processes

The preferred skill set for this role includes:

• Collaboration and project management skills that influence and drive projects and results with cross-functional stakeholders

• Experience with the laws and regulations that are applicable to the third-party services and products used by Capital One

• Knowledge of or ability to quickly learn how to access third-party data in source systems

• An understanding of Capital One’s Lines of Defense structure

• Knowledge of testing program structures and methodologies

• Demonstrated creative problem solving ability

• Experience with inherent risk, control effectiveness, and residual risk methodologies

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 3 years of experience in Compliance, Third-Party Management, or Risk Management

Preferred Qualifications:

• Bachelor’s Degree

• CRCM certification or IAPP certification

• 1+ year of experience with Salesforce

• 1+ year of experience with Google Suite

• A basic understanding of Governance, Risk, and Compliance software tools

• Experience in Controls Development, Controls Management, and Reporting activities

• Experience in a third party risk and compliance program at a financial institution

• Experience with Process Management or Project Management

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

In this role, you will:

• Drive collaboration across data analytics, Tech, Legal, and second-line risk organizations to design and implement effective processes for U.S. export control and other global trade compliance requirements as defined by applicable laws and regulations.

• Oversee and implement intake, data governance, systems-of-record management, and business intelligence (BI) initiatives to drive transparent processes for clients, generate insightful analysis (including through effective visualizations), ensure auditability, and enable data-driven senior leadership decision-making worldwide;

• Utilize industry-standard project management, collaboration, automation, and visualization tools (such as Jira, Confluence, Tableau, Gemini, Copilot, Looker Studio, etc.) for maintaining and monitoring dashboards and reports related to key performance indicators (KPIs).

• Develop and maintain robust processes for identifying, assessing, mitigating, and monitoring international initiatives across the enterprise;

• Analyze information to proactively identify and report progress, risks, trends, andfirst-line-of-defenseGTC process improvements;

• Conduct program and process-level risk assessments, establish controls, implement monitoring, and lead root cause analyses and remediation for international risks, based on industry standards and best practices and in alignment with Capital One’s strategic risk direction.

• Represent the team in risk and other management forums, and support interactions with Internal Audit and Regulatory agencies related to our work, as applicable.

• Support the ES Risk organization by championing innovative ideas and executing special projects to enhance team capabilities.

Basic Qualifications:

• High School Diploma, GED or Equivalent Certification

• At least 2 years of experience in Risk Management, Process Management, Project Management, or a combination of these

• At least 1 year of experience in cyber risk management, information technology, technology risk management, or technology audit, or a combination of these

• At least 1 year of experience in the practical application of database management, business intelligence, or statistical analysis at a program level

• At least 1 year of experience using Google Workspace

Preferred Qualifications

• Bachelor's Degree or Military Experience

• Project Management Professional (PMP), Masters Certificate of Project Management (CPM), Certified Regulatory Compliance Manager (CRCM), Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM)

• 2+ years experience performing statistical analysis, including data analytics, Business Intelligence, and creating clear and concise data visualizations

• 2+ years experience performing information security or technology compliance, risk identification and assessments, or controls governance for digital products and services

• 2+ years experience performing analysis in support of compliance, internal risk assessments, control design, and operating effectiveness associated with new or change-driven initiatives

• 2+ years experience performing data lifecycle management involving technology, cybersecurity, manufacturing, or a similar field

• 3+ years experience setting direction and leading cross-functional projects.

• Experience using project management tools such as Jira and Confluence

• Proficiency in implementing database concepts such as relational databases and SQL

• Proficiency in leveraging Business Intelligence platforms such as Power BI, Looker Studio, and Tableau

• Excellent verbal presentation and written communication skills to confidently interact at all levels of the organization such as engineering, technology/cyber organizations, enterprise business stakeholders, and leadership

• At least 1 year of experience in open source programming languages for large scale data analysis

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.