Billing Coordinator jobs in United States, New York, City Of Albany

In this role you will:

• Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers
• Complete operational activities while minimizing risks under established policies
• Perform routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
• Support the Branch manager in operational tasks and scheduling
• Resolve issues related to daily operations of the teller line, under direction of regional banking management
• Support customers and employees in resolving or escalating concerns or complaints
• Receive guidance from managers and exercise judgment within defined policies and procedures
• Provide excellent service to customers and individuals by demonstrating care, building relationships, and completing requested transactions
• Identify information and services to meet customers financial needs
• Motivate a diverse team to achieve full potential and meet established business objectives

Required Qualifications:

• 2+ years of customer service and issue resolution experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Bilingual speaking and listening proficiency in Spanish/English

Desired Qualifications:

• Ability to provide strong customer service while listening, eliciting information and comprehending customer issues
• Ability to educate and connect customers to technology and share the value of mobile banking options
• Ability to interact with integrity and professionalism with customers and employees
• Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
• Cash handling experience
• Well-organized, independent and able to prioritize in a fast-paced environment
• Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
• Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting
• Knowledge and understanding of retail compliance controls, risk management, and loss prevention
• Motivate others to achieve full potential and meet established business objectives

Job Expectations:

• Ability to work a schedule that may include most Saturdays
• This position is not eligible for Visa sponsorship
• Must take and pass required language assessment

O' Dell Branch-500 ODELL AVE YONKERSNY10703

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

The
Billing Administrator

You will report to the Sr Field Service Manager and will work out of our Albany, NY office on a hybrid schedule.

KEY RESPONSIBILITIES

• Prepare and issue invoices to clients in a timely manner
• Monitor accounts receivable and follow up on overdue payments
• Maintain accurate billing records and documentation
• Manage billing inquiries and resolve discrepancies with clients
• Collaborate with the finance team to ensure accurate financial reporting
• Assist in the preparation of financial statements and reports
• Support audits by providing necessary documentation and information
• Stay updated on billing regulations and best practices

The hourly range for this position is $27.88-$35.10. Please note this compensation information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

YOU MUST HAVE

• Previous experience in billing, accounts receivable, operations, or finance
• Proficient in billing software and Microsoft Office Suite

WE VALUE

• SAP experience

• JOB ID: req488210
• Category: Business Management
• Location: 14 Columbia Circle STE 103,Albany,New York,12203-5196,United States
• Nonexempt