Support Specialist jobs in United States, Colorado, Denver

Key Responsibilities

• Ensure a timely collection of open receivables balance by working closely with the customer, internal stakeholders and solve any causes of non-payments.
• Ensure that all payments are received are allocated accurately and timely without any errors.
• Follow-up in case of discrepancies and ensure they are handled within a reasonable time frame.
• Be accountable and demonstrate ownership, being able to manage escalations towards management, proposing proactive feedback summary and recommended solutions in alignment with the department policy.
• Be able to back-up the Team Leader solving operational complex situations, and to guide, provide training and support to other team members by applying streamlined approaches.
• Lead short-term defined scope projects or support larger projects within finance operations also processing periodic reviews to identify, assess and take action to mitigate risks to project success.
• Manage customer relationship, which includes problem resolution and root cause analysis.
• Assess and review the credit risk on the customer on regular basis to mitigate risk for adidas according to credit policy.
• Perform review, analysis and proposal of release on credit block deliveries.
• Provide insight in the development of the accounts receivable position of the customer to the Credit & Collections leadership team and Sales / Finance stakeholders.
• Act as the point of contact for the process related issues and support on escalations.
• Track disputes, forward to the right department for their solution and follow-up until their closing.
• Identify the improvement opportunities and support their implementation.
• Provide insight into the calculation of the required provision for uncollectable balances.
• Support requests from internal and external stakeholders.
• Establish and maintain strong financial controls over the work performed.
• Ensure desktop procedures are updated in line with standards and policies.

Key Relationships

• Cash Application
• Customer Primary Data
• Account and Sales Operations
• Sales
• Market Finance

Knowledge, Skills and Abilities

• Strong Finance Accumen
• Solid experience with SAP and Excel
• Experience in a Shared Service environment or similar
• Proficiency in English and any other European languages would be a plus, such as German, French and/or Spanish
• Ability to pay close attention to detail
• Solid interpersonal skills combined with a high degree of customer orientation
• Ability to navigate easily within complex organizations, connect with a variety functions, audiences, management styles, or cultures
• Strong problem solving and analytical skills
• Highly results driven and self-motivated team player with compassion, integrity, trust and perseverance
• Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obvious.

Requisite Education and Experience / Minimum Qualifications

• University degree in Accounting, Business Administration or similar field
• 5 plus years relevant work experience in the accounting / corporate finance area
• Broad and deep theoretical understanding of job function

Key Responsibilities:

• Driving category business success across all KPI’s through execution category plan global-local. Developing a dynamic category GTM plan considering di­fferent consumer needs and distribution channel in the marketplace.
• Responsible for delivering a complete local range plan for the respective category (product, product communication tools, product prices, activation tools, RID, forecasts, local prices, range size, cancellation, re-phasing, ABOs and Marketing support where necessary etc.) by balancing both brand and commercial considerations and supporting the business strategy of the channels and supports the sell-in process to all stakeholders.
• Coordinates sell in process for upcoming season and make preparation for sell-in tools (Showroom preparation, sell in presentation etc)
• Manage and implement definition tools and drive conclusive competitive analysis to influence pricing considering the competition. Provide pricing inputs to the range architecture framework.
• Delivers profitability of the respective categories by managing pricing, margin efficiency, FOBs and product category mix.
• Drives the GTM for the respective categories and supports CTC function by aligning with BA/Omni team on Marketing plans, communication tools, activation tools, marketing support
• Analyses the sell-through performance of the categories and contributes to the strategic planning based on the analysis. Tracks category selling performance, and proposes action plans when necessary to drive sales and improve respective categories KPIs.
• Ensures has the proper tools to implement (and to adapt locally where necessary.) the GTM strategies successfully and to have the correct level of support during the implementation
• Assists Manager CTC adidas in preparing and analyzing reports by providing and consolidating data and by using analytical skills and know-how.

Key Relationships:

• CTC Manager and entire adidas Turkey Brand Team
• EM Turkey Channel Teams (DTC, e-Com, Wholesale)
• EM Hub Bus and CTC
• EM Turkey, SCM
• EM Turkey, Mops
• EM Turkey Demand Planning

KPIs:

• Brand Health KPIS (Brand momentum, Net Promoter Score, Spontaneous purchase intent, etc.)
• Net Sales, GIM%, Share of Category, Gender
• Orderbook Development
• Range size and efficiency (incl. overlap)
• Local Production / SMU / Early Launch efficiencies

Knowledge, Skills and Abilities:

• Strong analytical skills
• Strong interpersonal skills (e.g., relationship management, collaboration, creativity, confidence and facilitation)
• Strong cross functional experience, across merchandising, category management, brand and sales
• Structured, organized and process orientated
• Excellent presentation skills
• Fluent in written and spoken English is a must.

Minimum Qualifications:

• University degree in business, ideally with marketing and sales focus or equivalent professional experience
• > 3 years of Category Management/ Ranging/ Merchandising Experience ideally in sporting goods, fashion or other youth culture brands
• Strong presentation/communications and influencing skills IT skills: Outlook and Word: Basic; Excel and PowerPoint: advanced.

Senior Specialist GBS Payroll

: GBS HRS

Direct Reporting Line: (Senior) Manager GBS HR Services / Payroll

Indirect/Second Reporting Line: N/A

: LAM

Personnel managed: No

Budget managed: No

Purpose & Overall Relevance for the Organization:

Receivable, Retail Accounting, eCommerce Accounting and other Finance processes as well as

Responsible for leading the end-to-end payroll process (processing, payment, and accounting) to

Key Responsibilities:

• Manage the relation with the payroll vendor and timely execution of standard and complex payroll tasks according to defined processes, schedules, and service levels in accordance with regional and local guidelines)
• Review the information (hirings, terminations, vacations, car allowance, mobility, holidays worked, commissions, medical leaves, absences, etc) necessary to achieve the processing of the payroll
• Execute personnel payment accurate and timely according with the current country legislation
• Execute payment of social security, retirement saving plans and income taxes to accomplish the current labor law
• Present the required documentation in case of audits or inspections (e.g Ministry of Labor and Employment, Internal audits) in order to comply with the legislation and company guidelines
• Carrying out standard and complex audits of personnel data, programs, and processes.
• Provide consulting and service to employees and the HR community on general and more complex payroll topics.
• Processing of standard and complex inquiries & support through ticket self-service, e-mail, and telephone.
• Run payroll for the revenue appropriate group of employees.
• Support the continuous improvement of payroll processes and the use of systems.
• Support in reconciling financial accounts with payroll results
• Comparison of the monthly accounting documents in cooperation with the local data management team, the payroll accounting specialists in the areas of market, finance and controlling.
• Timely reporting and preparation of declarations and ensuring appropriate communication with tax authorities, social security, and all other state institutions.
• Monitoring incoming employee payments
• Ensuring correct account assignment of wage types in SAP HR
• Manage the change of systems and processes related to payroll management to ensure proper execution of regulations and compliance with corporate policies.
• Providing input for changes to corporate policies and regulations
• Support of projects and modifications of systems and processes to ensure the correct implementation of regulations and compliance with corporate guidelines.

Key Relationships:

• HRBPs
• HRS and Rewards team
• Tax authorities
• External payroll vendor, accounting company and tax consultant
• Finance (Controlling, Financial Shared Service Center, Taxes)
• Legal
• Internal Controls
• Finance GBS and Local

Knowledge Skills and Abilities:

• Very good association and experience with payroll solutions, ideally with SAP HR
• Experience in a Shared Service environment or similar
• Ability to read, write and communicate in English in a business setting
• Ability to pay close attention to detail and high degree of customer orientation
• Solid interpersonal skills combined with a high degree of customer orientation; can navigate easily within complex organizations, connect with a variety functions, audiences, management styles, or cultures.
• Strong problem solving and analytical skills
• Highly results driven and self-motivated team player with compassion, integrity, trust and perseverance.
• Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obvious
• Ability to work under pressure and to prioritize and complete tasks in order of importance
• Good understanding of legal regulations in relation to Payroll

Requisite Education and Experience / Minimum Qualifications:

• University degree or commercial education
• At least 5 years of work experience in payroll accounting or finance
• English proficiency (b2 +)
• Strong MS-Office (MS-Excel, MS-Word, MS-PowerPoint) user-knowledge
• Experience with Business computing solutions, ideally with SAP-HR (PA, PY, OM
• Broad and deep theoretical understanding of job function

Key Responsibilities:

• Provide guidance for internal customers on GBS S2P processes and policies and resolve queries for internal customers and suppliers
• Facilitate efficient use of the Source To Pay system (Ariba Guided Buying)
• Review open items and support reconciliation between supplier accounts and the supplier statements, request missing documents and potential reimbursements
• Secure timely cross-checks on regular controls, as needed
• Perform quality checks on Purchase requests, Non-Trade related
• Ensure timely analysis of Debit balance accounts by working closely with suppliers and other finance teams. Ensure they are balanced by resolving the causes of non-payment, requesting missing and complementary information and executing proper follow ups

Key Relationships:

• Internal Controls
• Other GBS departments
• Local markets
• Management

:

• Strong Finance Acumen

• Solid experience with SAP
• Experience in a Shared Service environment or similar
• Ability to read, write and communicate in English and Italian in a business setting
• Ability to pay close attention to detail, strong problem solving and analytical skills
• Solid interpersonal skills, navigate easily within complex organizations, connect with a variety functions, audiences, management styles, or cultures
• Highly results driven and self-motivated team player with compassion, integrity, trust and perseverance
• Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obvious

Key Responsibilities:

• Operational support for the Benelux Sports Marketing department, in close cooperation with the Senior Manager Sports Marketing Football, Sports Marketing Manager Multisport and Football Player Managers.
• Translate commercial input into actionable requirements to deliver on time and in full, to all our important partners.
• In charge of the total Benelux Sports Marketing orderbook. Order placement and tracking of it. Creating delivery notes so the products are delivered to our partners.
• Proactively identify and address risks to deliver on time.
• Develop meaningful relationships with internal stakeholders, to solve any potential delays for the Benelux Sports Marketing portfolio.
• Act as the first point of contact/expert for all internal stakeholders and advise the senior management for input, to all external stakeholders.
• Provide first-class Sports Marketing related service, within the boundaries of the contracts.

Key Relationships:

• Account Operations,Supply Chain Management,Global/EMEA/North BU’s,(Global) Sports Marketingand Brand Activation,

• External: Partners, distributors, licensees and suppliers.

Knowledge, Skills and Abilities

• Fluent in English(written and oral)
• Dutch language is a plus
• Strong communication skills; written, oral and presentation
• Structured, organized and process orientated
• Ability to build solid service levels and relationships, both internal and external
• High level of problem-solving ability
• Proficient IT skills including; Microsoft, SAP, Microstrategy
• Independent, proactive thinker

Requisite Education and Experience / Minimum Qualifications:

• Degree with a focus onBusiness Studies and/or Marketingor a related field; or comparable experience preferred.
• At least 3-5 years working experience in Account Operations, Customer Service or Supply Chain management; experience in Sports Marketing is beneficial.