Customer Service Specialist jobs in Ireland

If you pride yourself on being a natural problem-solver and you’re looking for an exciting and stimulating career in the tech industry, a customer service specialist role in Ireland may just be the right fit for you. As a customer service specialist, you’re the first point of contact when customers of tech companies or products have difficulties or complaints. A customer service specialist assesses the problem and ensures it gets resolved in the most effective manner. As a customer service specialist in the tech industry, you need to have excellent communication, problem-solving, and organizational skills. You may be working with various teams from different sectors of the tech industry and must be able to juggle various tasks at once. In addition, you must be flexible and easily adaptable to the ever-changing landscape of the tech industry as it is a very competitive and fluid space. The job requires strong, analytical, and quick-thinking skills in order to provide the best possible service to customers. You will take ownership of all customer inquiries and grievances to ensure that customer satisfaction is met. You will be publicly communicating with customers on all levels, both in person and online, so outstanding customer service and a professional demeanor are essential. On a day-to-day basis, a customer service specialist in the tech industry could be problem-solving customer inquiries or troubleshooting technical issues. Being able to interpret, relay, and act on customer feedback and feedback from other departments is also key in this role. A customer service specialist role in Ireland offers an exciting, fast-paced role in the tech industry – if you’re up for the challenge, Expoint is the job searching platform made solely for the tech industry you should use to find it.