Jobs at Tesla in United States, West Palm Beach

Shift: 2:30PM - 11:30PM, Monday - Friday

• Provide effective supervision and coaching to assigned technical employees to achieve the required quality and service output goals. Maintain appropriate shop records and inventories. Manage the smooth flow of work through the collision center
• Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from collision technicians and the rest of the collision center team. Lead, coach and develop a highly engaged team of technicians
• Ensure that work standards and available engineering procedures are current, accurate and that all work is done in compliance to ensure maximum quality. Monitor to ensure that all employees comply with safety regulations and the collision center's safety program
• Work with employees to resolve technical and personnel problems. Schedule employees to effectively meet collision repair needs and to ensure vacation and other time off consistent with company policies
• Responsible for selecting team members and ensuring they receive the required training. Conduct regularly scheduled one on one developmental meetings with team members to facilitate their professional development and leveling in charge your career. Monitor training needs/requirements of the team and individuals and coordinate training as required in partnership with training team resources
• Provide effective daily communication in order to keep all team members working toward the same goals. Communicate to employees all issues that affect the service center and overall service organization
• Partner with Collision Manager to scale and grow the production of the shop in support of company targets. Perform other duties as assigned by the Collision Manager to support business

• 7-10 years Collision technical aptitude or experience is preferred
• Prior leadership experience in a collision-focused industry preferred
• Ability to meet deadlines and be accountable for quality / quantity. Able to manage multiple tasks with competing priorities, establish and achieve goals. Ability to lead group root cause problem solving activities and rapidly develop countermeasures
• Able to effectively interact with customers as required
• Excellent interpersonal and communication skills with ability to work a flexible schedule, including evenings, weekends and holidays
• One to three years of industrial supervisory or similar leadership experience preferred. Experience with Microsoft Office, understanding of repair estimates
• Valid driver's license preferred

• Performs entry-level work in the inspection, repair, and service of Tesla electric vehicles
• Operate a variety of hand, power, and shop tools
• Perform equipment inspections, adjustments and certifications
• Perform Pre-Delivery Inspections (PDI) of new cars
• Maintain inventory, records of time, shop supplies and parts
• Help maintain vehicle cleanliness of customer cars
• Support Parts & Front of House operations as needed or on a rotational basis

• Knowledge of methods and techniques used in the maintenance and repair of vehicles
• Current enrollment in an Automotive program preferred
• Valid driver’s license required and must be capable of reporting to training location or local service center as needed
• Ability to lift up to 60 pounds
• Be able to work in a team-based environment and have a "safety first" attitude
• Familiar understanding of the English language
• Basic computer skills, including navigating web browsers and using standard applications such as Microsoft Office (Word, Excel, Powerpoint, Outlook)

• Dedicate a minimum of 40 hours per week to training, including active participation in collision center shadowing for practical experience
• Engage in instructor-led training to develop a comprehensive understanding of Tesla vehicles
• Be a collaborative and engaged team member during both lab and lectures
• Prioritize safety by adhering to established protocols at all times
• Maintain organization by ensuring proper tooling management
• Effectively handle multiple priorities, organize workload, and meet weekly curriculum objectives and deadlines
• Cultivate and sustain a consistent and professional rapport with instructors

• Successfully attend and pass each training session throughout the 16-week program with a minimum score of 80%
• Must be capable of reporting to START training location or local Collision Repair Center as needed
• Ability to follow verbal and written instructions with attention to detail
• Basic computer skills, including navigating web browsers and using standard applications such as Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Accept employment at a Tesla Collision Repair Center within 30 days of graduation from the program; must be willing to relocate
• Valid driver's license preferred

• Execute both basic and advanced diagnostic and repair work on all Tesla products
• Collaborate with team members to maximize repair efficiency and ensure exceptional product delivery, including vehicle cleaning and detailing
• Operate a variety of high-quality hand, power, and shop tools
• Utilize a company supplied laptop for diagnostics and online training
• Accurately document repairs and inspect and maintain shop equipment, requesting replacements as necessary
• Provide direct feedback to Tesla's design and engineering teams to continuously enhance repair procedures and products
• Maintain a collaborative, inclusive, and respectful attitude in a dynamic environment

• Proven ability to adapt to new technologies, innovate, follow instructions attentively, and effectively manage multiple priorities to meet deadlines
• Section 609 Refrigerant handling certification, preferred
• Evidence of a "safety first" attitude
• Basic command of the English language
• Proficiency in fundamental computer skills, including web browsing and standard applications such as Excel and Word
• Valid driver's license required

• Deliver engaging collision instructor-led training on mechanical systems, aluminum and steel welding, aluminum and steel structural repair, and paint-less dent repair
• Train and develop Collision Technicians on inspection, repair, and service of Tesla vehicles. Knowledge of methods, techniques, parts, tools, and materials used in the maintenance and repair of vehicles
• Ensure that programs and processes are developed, assessed, communicated, and administered in compliance with Tesla’s objectives
• Assist with the operations that include inventory, vehicles, room setup, service center contacts, phone calls, scheduling, tool and equipment maintenance, and student data tracking
• Effectively handle multiple priorities, organize workload, and meet project deadlines
• Comply with all Tesla safety rules, guidelines, and standards. Operate a variety of hand, power, and shop tools. Must be able to work independently in limited supervision environments
• Comply with all Tesla safety rules guidelines and standards. Understands and complies with federal, state, and local regulations that affect body shop operations

• 5+ years of collision industry experience, training experience preferred
• Certificate from vocational school in Collision Repair preferred
• Advanced aluminum and steel joining experience – welding, riveting, and bonding
• Proven ability in structuring demonstrations and instruction sessions
• Proficient in use of dedicated and universal frame equipment
• High level of proficiency in both written and spoken English. Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook. Maintain and perform top level professional integrity and appearance as a Collision Repair Program Trainer
• Valid driver's license preferred

• Provide exceptional customer service by promptly addressing inquiries and concerns, taking ownership of service visits, and fostering a welcoming environment for our customers
• Assess technical issues, offering solutions over the phone when possible and escalating to Service Manager as needed
• Accurately document customer concerns and data into the Dealer Management System and demonstrate strong attention to detail
• Conduct transactions, guide customers through corrections, and summarize repair work performed
• Keep customers informed with completion times, provide regular updates, and ensure thorough follow-up on the vehicle's status
• Efficiently organize vehicle details pre-delivery and coordinate delivery/pick-up times with customers; follow up to ensure their satisfaction with the provided services

• Knowledge of vehicle maintenance and repair methods, including familiarity with tools, materials, and techniques
• Ability to follow verbal and written instructions with meticulous attention to detail, and proficiency in Dealer Management System(s), Outlook, and MS Office
• Proactive willingness to learn emerging automotive technologies
• Ability to manage multiple priorities in order to meet business critical deadlines
• Valid driver's license required

• Provide effective supervision and coaching to assigned technical employees to achieve the required quality and service output goals. Maintain appropriate shop records and inventories. Manage the smooth flow of work through the Collision Center
• Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from Collision Technicians and the rest of the Collision Center team. Lead, coach and develop a highly engaged team of Technicians
• Ensure that work standards and available engineering procedures are current, accurate and that all work is done in compliance to ensure maximum quality. Monitor to ensure that all employees comply with safety regulations and the Collision Center's safety program
• Work with employees to resolve technical and personnel problems. Schedule employees to effectively meet collision repair needs and to ensure vacation and other time off consistent with company policies
• Responsible for selecting team members and ensuring they receive the required training. Conduct regularly scheduled one on one developmental meetings with team members to facilitate their professional development and leveling in charge your career. Monitor training needs/requirements of the team and individuals and coordinate training as required in partnership with training team resources
• Provide effective daily communication in order to keep all team members working toward the same goals. Communicate to employees all issues that affect the service center and overall service organization
• Partner with Collision Manager to scale and grow the production of the shop in support of company targets. Perform other duties as assigned by the Collision Manager to support business

• 7-10 years collision technical aptitude or experience is preferred
• Prior leadership experience in a collision-focused industry preferred
• Ability to meet deadlines and be accountable for quality / quantity. Able to manage multiple tasks with competing priorities, establish and achieve goals. Ability to lead group root cause problem solving activities and rapidly develop countermeasures
• Able to effectively interact with customers as required
• Excellent interpersonal and communication skills with ability to work a flexible schedule, including evenings, weekends and holidays
• One to three years of industrial supervisory or similar leadership experience preferred. Experience with Microsoft Office, understanding of repair estimates
• Valid driver's license preferred