Accelerated Sales Engagement Specialist-s/4hana Public Cloud Korea jobs at Sap in South Africa, Sandton

What you`ll do:

As a Service Distruption Management Specialist - you are responsible for:

1. Ensuring Day to Day quality service delivery and defining, tracking, and achieving various ambitious service KPI and SLA’s.
2. Quick responses during escalations, take proactive steps to avoid escalations, identifying and driving initiatives to improve the operation and stability for our customer system and Driving initiatives to standardize and simplify server operations.
3. Perform comprehensive performance assessments (memory, disk I/O, IOPS, CPU utilization etc) for SAP systems running on Hyperscalers platform utilizing various performance tools.
4. Assist EOS operations support for any ongoing performance issues in customer production systems.
5. Oversee performance testing, benchmarking for new IT stack (HANA + OS) to find performance issue before sign-off for production implementation using data-driven approach.
6. Develop and implement performance optimization strategies for SAP applications, HANA DB, and Azure infrastructure.
7. Collaborate with ECS Service Engineering, Client Delivery Management, EOS Operations, HANA development and Customer to optimize system configurations, parameters, and resource allocation to maximize performance and scalability.
8. Document performance test results, optimization processes, and recommendations for knowledge sharing and upskilling the team.
9. Monitor production system performance, help team to proactively identify issues, and provide recommendations to maintain optimal performance levels.
10. Root Cause analysis for Service requests failures/outages, performance issues – continuous improvement methodologies
11. Bring in Continuous Improvement Initiatives, to address customer pain points and enhancements in the Service Delivery
12. Streamline standard operating procedures by focussing on automation enhancements.
13. Proactive Operation services for the customer and service on-demand with timely alert reduction program to all the stakeholders involving the customer.

SKILLS AND COMPETENCIES:

• Hands-on experience in one of the areas like Basis, System Performance Management, Lifecycle events (Upgrades / Updates), SAP Project Management, Support, Escalation Management. Knowledge of products like SAP Cloud-Connector, S4 would be an added advantage.
• Practical knowledge with SAP technologies like SAP NetWeaver, Business Objects, SAP HANA and SAP Sybase Adaptive Server Enterprise (ASE)
• Experience with Managed/Hosting services or SAP Private Cloud or Public Cloud Operations/Support.
• Application Security, Backup and recovery strategies, performance tuning, System Copies, export-import, high availability, and disaster recovery strategy, export-import.
• Experience in Problem Management, Root cause analysis methodologies

EDUCATION AND QUALIFICATIONS:

• 10+ years of Technical Operations in ABAP/JAVA/HANA/DB2/Performance analysis role
• Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management.
• Professional Certification of SAP BASIS, Business Object with exposure to Project Management tasks including PMP and ITIL certification.
• Cloud knowledge (e.g., experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP)
• Capacity to continuously acquire new knowledge in an independent and proactive way.
• Good analytical and solution-oriented thinking
• Very good communication and networking skills
• Experience of safeguarding customer relationship.
• Strong customer service focus
• Very good English language skil

We win with inclusion

Philadelphia

Accelerated Sales Engagement

Responsible to accelerate sales for S/4HANA Public Cloud, nurture topic, strategic sales program or designated segment determined to require a period of extraordinary attention. The scope of activities spans from thought leadership, creating awareness in the market, best practice development, enabling field sales / value adding teams / partner organizations, creating accretive pipeline and engaging in existing opportunities with their respective solution/topic of focus.

Core tasks include:
• Define target account lists via the creation of ideal customer profiles
• Bring focus and accelerated enablement to sales teams (Sales, Solution Sales, value adding teams, partner organizations) to insure high field adoption
• Educate sales teams on curated positioning & value proposition for specified focus solution/area and consulting with customers accordingly
• Create accretive pipeline via direct engagement, through the Sales field, through the ecosystem and via demand management
• Inform the global solution areas of new requirements, successful campaigns or segmentations, innovations with customers
• Engage with the field on deal strategy – and throughout the full opportunity lifecycle, where needed
• Consult with the field on deal execution with regard to focus-specific contracting & deal structure
• Consult on and assess forecast of focus area
• Build strong sales best practices to incubate repeatable, structured approach for new businesses

Key Responsibilities & Task

• The Accelerated Sales Engagement Senior Specialist has an in-depth understanding of specific SAP solutions, relative to functionality, business value, competitive positioning in the market and in relation to SAP’s full solution suite and overall product strategy.
• They are responsible for imparting this knowledge to the wider organization with the goal of bringing the regional field organizations to autonomy in an accelerated timeline.
• The Accelerated Sales Engagement Senior Specialist is an extension of the Global team in regard to execution of the LOB operating model and GTM strategy as well as an extension of the regional sales organization in regard to the development of pipeline and execution of regional revenue targets and customer-specific outcomes.
• They work on LoB strategy and execution plans across all GTM segments and contribute across all required outcomes: pipeline, sales, consumption, adoption and renewals.
• Work may be on scale initiatives driving an elevated leadership position in the solution/LoB and/or more targeted on strategic customer opportunities.
• May also provide accurate information with regard to forecasts and forecast reporting, ensuring proper hygiene for the respective LoB. Work is always completed with a principal intent of transferring knowledge so the region may replicate at scale. Core tasks include:
• Execute global LoB operating model & GTM strategy
• Define ideal customer profiles and account lists – across all segments.
• Accelerate enablement to field organization
• Educate sales teams on curated positioning & value proposition
• Create accretive pipeline
• Inform global solution org of priority gaps, successful campaigns, innovations with customers
• Engage on deal strategy – and throughout the opportunity lifecycle, where needed
• Consult on deal execution
• Assess and influence forecast
• Incubate repeatable, structured approach for new businesses

Experience & Education Requirement

• Prior experience with software/IT organizations and with a demonstrated proficiency of Enterprise and/or LoB software solutions through Solution Management, Sales, Presales, Consulting or Business Development roles.
• SAP product experience and/or SAP sales experience.
• Working knowledge of cloud, Hosted Services, SaaS/ PaaS models and cloud-based commerce/ business networks.
• Capable of leveraging a professional network resulting in market, pipeline and revenue growth for SAP.
• Proven track record of success in the selected industry area. Customer facing experience.
• Fluency in English & Korean, any other language an asset

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

Languages Required:

In addition,is required, as it is the working language across teams. Native English speakers are also encouraged to apply

Start Date: 1st or 15th of each month (6-month placements)

Our team is friendly, diverse, dynamic, and innovative, with a multicultural environment of 28+ nationalities. You will also develop an understanding of different cultures while working in a meaningful, customer-focused role, underpinned by our values of collaboration, trust, innovation, going the extra mile, and maintaining a growth mindset.

Learn More:

Watch this video to learn about the experience of working in the Barcelona Digital Hub:

Who You Are:

You are interested in starting a career in IT sales and are attracted to customer-facing roles. You take initiative, persevere, stay curious, and enjoy working on meaningful, innovative projects

• You’re likely in the final stages of your education (bachelor's or master’s student).
• Your university must be able to sign a tri-party agreement with SAP (required by Spanish law).
• You’re studying something like Business Administration, Management, Sales, Marketing, Data/Process Management, IT/Digital Transformation, etc.
• Ready for a full-time, 6-month placement (39.5 hours per week).
• Skilled in Microsoft Office, especially Excel, PowerPoint, and Canva.
• Detail-oriented and capable of delivering high-quality work.
• Driven, proactive, and collaborative with a problem-solving mindset.
• An active listener who understands assignments and delivers results

What You’ll Learn — and How:

During your internship, you will have the opportunity to learn best practices in digital prospecting, including

• Gain a working understanding of industry-specific trends and how SAP delivers value.
• Observe how to prepare for conversations with C-level decision-makers.
• Explore techniques for handling objections and aligning needs with SAP solutions.
• Build foundational knowledge in sales data management, including profiling target accounts and understanding industry segmentation.
• Develop familiarity with reporting tools and how sales teams use account intelligence.
• Gain exposure to customer-facing situations by shadowing Sales Developers during live interactions.
• Explore how digital marketing signals can support account qualification and highlight high-potential prospects.
• Drive awareness of the internship program by promoting it through social media, university channels, and job boards.

Perks:

• Paid placement: a stipend of 1,000 euros per month (gross, full time).
• Opportunity to grow within the company after your studies.
• Gain valuable experience within a global IT company and access to a strong career development framework.
• Dedicated managers for day-to-day activities and program management.
• Part of a wider intern community.
• Specific onboarding and learning framework.
• Familiarity with key digital marketing and sales tools.

Call to Action:

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

Language Requirements:

In addition,is required, as it is the working language across teams. Native English speakers are also encouraged to apply:

Start Date: 1st or 15th of each month (6-month placements)

Our team is friendly, diverse, dynamic, and innovative, with a multicultural environment of 28+ nationalities. You will also develop an understanding of different cultures while working in a meaningful, customer-focused role, underpinned by our values of collaboration, trust, innovation, going the extra mile, and maintaining a growth mindset.

Learn More:

Watch this video to learn about the experience of working in the Barcelona Digital Hub:

Who You Are:

You are interested in starting a career in IT sales and are attracted to customer-facing roles. You take initiative, persevere, stay curious, and enjoy working on meaningful, innovative projects

• You’re likely in the final stages of your education (bachelor's or master’s student).
• Your university must be able to sign a tri-party agreement with SAP (required by Spanish law).
• You’re studying something like Business Administration, Management, Sales, Marketing, Data/Process Management, IT/Digital Transformation, etc.
• Ready for a full-time, 6-month placement (39.5 hours per week).
• Skilled in Microsoft Office, especially Excel, PowerPoint, and Canva.
• Detail-oriented and capable of delivering high-quality work.
• Driven, proactive, and collaborative with a problem-solving mindset.
• An active listener who understands assignments and delivers results.

As a Sales Support Associate Intern, your mission is to help our sales teams operate smarter and better. You’ll support best-in-class customer engagement by assisting Account Executives as they convert prospects into SAP customers. You’ll also partner with Sales Managers to run team operations smoothly and showcase performance insights to their senior leadership. Your impact will be both strategic and operational.

What You Will Learn — and How

During your internship, you will

• Discover how to identify new potential customers through research, news, and social media signals.
• Enrich account profiles by analyzing key industries, company trends, and prospect activity.
• Track industry developments and contribute to sales intelligence efforts.
• Assist with light content creation (e.g., newsletters, microsite updates, outreach templates).
• Support the preparation of meetings with customers, partners, and internal stakeholders.
• Help organize internal team meetings, sales visits, and customer-facing events.
• Maintain sales trackers, follow up on actions, and support basic reporting workflows.
• Collaborate on marketing and outbound sales campaigns.
• Drive post-event follow-up tasks and engagement.
• Learn and apply AI tools to enhance speed, creativity, and quality of customer facing output.
• Contribute ideas to improve sales operations through tools, workflows, or fresh perspectives.
• Finally, you will promote the intern program via social media, universities, job boards, etc.

Perks:

• Paid placement: a stipend of 1,000 euros per month (gross, full time).
• Opportunity to grow within the company after your studies.
• Gain valuable experience within a global IT company and access to a strong career development framework.
• Dedicated managers for day-to-day activities and program management.
• Part of a wider intern community.
• Specific onboarding and learning framework.
• Familiarity with key digital marketing and sales tools.

Call to Action:

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

SAP Services Account Executive (SAE) is the key customer-facing asset in our Services Sales organization, the SAE is responsible for positioning SAP Services as the differentiated partner to help our clients accelerate time-to-value while controlling implementation and operational costs on their path toward digital transformation.

• Conduct detailed research and comprehensive analysis on the specific customer’s business imperatives and challenges to drive demand generation.

• Develop territory and account plans, leveraging all assets available (e.g., lines of service, marketing events, delivery resources) that represent pipeline growth and business opportunities.

• Build strong internal relationships with license/cloud sales, alliance partners, services delivery, and product management.

• Manage the revenue of your territory and all programs you sell to your customers.

• Play a key role on program governance of key accounts in your territory

• Build deep consultative relationships with your customers by getting an intimate understanding of their business challenges.

• Be an expert in sales execution by understanding the customer’s decision-making process and developing relationships with key decision makers and progressing deals through the sales cycle.

Experience and Role Requirements

• Minimum of 5-7 years of experience in sales or business development activities including generation and management of opportunities, bids, deal closure and relationship management.

• Understanding and experience with Cloud implementation methodologies

• Experience with Cloud Governance and Execution

• SAP product and prior enterprise business application software or implementation experience is preferred.

• Prior sales experience desired. Familiar methodologies that build and qualify health pipeline multiples. Demonstrates consistent bookings and revenue achievement.

• Ability to project a professional presence while preparing and conducting presentations to customers during all phases of the relationship

• Possess understanding of key negotiation terms and conditions and general understanding of contractual structures for complex consulting engagements.

• Ability to adapt and function effectively and independently in a fast-paced, changing environment.

We win with inclusion

Houston

Account Team Engagement:

• Engage with customers early in the sales cycle by matching customer needs and vision to SAP SuccessFactors solutions and qualifying the opportunity against a probability of success.
• Manage the business process discovery to provide a foundation for the solution recommendations and support the business capability mapping, technical discoveries, and the case for change.
• Support new sales and adoption by providing solution-specific expertise and competitive differentiation.
• Provide expertise to the account team and to the development of the account strategy.
• Contribute to creation of overall theme and competitive differentiation (value wedges) and execute dry runs.
• Engage customers through impactful storytelling.
• Provide answers to customer / internal SAP team inquiries concerning solution topics focusing on driving customer success and business outcomes.
• Embrace consistent messaging and employ digital assets in all customer engagements, including recorded demos, presentations, microsites, and other reusable content.

Customer Lifecycle Engagement:

• Effectively transition the deal to on-boarding teams / partner / Field Services.
• Drive adoption by continuing to sell the vision and impact of SAP's solutions post-selection.
• Provide expertise through the customers' successful deployments and realization of value, as required.

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EXPECTATIONS AND TASKS

• Builds, Drives and Grows the business across the strategic accounts.
• Manages the sales pipeline in a proactive manner to ensure attainment of the established goals.
• Participates in regular business review meetings or forecast calls
• Provides feedback to Field Management on engagement level with Solution Sales Team
• Sells the BTP protfolio and acts as the point of contact in these Strategic Accounts.
• Works with marketing and field sales management to understand and implement initiatives with Solution Sales requirements.
• Drives and coordinates with field management team to develop pipeline, revenue, and demand management
• Provides feedback on initiatives executed to enable continuous program improvement.

WORK EXPERIENCE

• Extensive sales experience with business applications and/or IT solutions; experience selling to CXOs
• Collaborative style and ability to work in a networked organization with virtual teams
• Proven track record of capturing and growing customer and market share in a profitable manner
• 8+ years’ experience in sales and in sales management (Direct Sales)
• Successful quota carrying track with quota over achieving track record.
• Fluent in English and Arabic national language (Saudi National) for external hiring

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Bachelor’s degree in related fields (Business / Engineering or Technology)

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