Business Analyst - Order Revenue jobs at Red Hat in Ireland, Cork

What will you do?

• Stakeholder Collaboration: Act as a key liaison between business stakeholders (including Sales, Finance, Operations, and Customer Support) and technical teams to ensure a shared understanding of priorities and requirements.

• Requirements Gathering & Analysis: Lead efforts to elicit, analyze, validate, and document business requirements for new features and process improvements within the Order to Revenue lifecycle. This includes conducting interviews, workshops, and data analysis.

• Process Mapping & Gap Analysis: Define and document current-state and future-state business processes. Perform gap analysis to identify opportunities for improvement, automation, and streamlining of the OTR flow.

• Backlog Refinement: Work closely with product owners and development teams to refine and prioritize the product backlog.

• Agile & JIRA Expertise: Thrive in an agile environment, actively participating in all scrum ceremonies

• Testing & Quality Assurance: Execute test cases and test scripts to ensure that developed solutions meet business requirements. Assist in the preparation of test plans and collaborate with QA teams to support comprehensive testing efforts.

• Documentation: Create and maintain clear and comprehensive documentation, including business requirement documents, process flows, user stories, and training materials.

What will you bring?

• Proven experience as a Business Analyst, preferably within an Order to Revenue, Order to Cash (O2C), or similar value stream.

• Demonstrated expertise in stakeholder management, with the ability to effectively communicate and negotiate with individuals at all levels of the organization.

• Strong experience in gathering, analyzing, and documenting business requirements for complex software development projects.

• Hands-on experience with JIRA and a solid understanding of agile methodologies (Scrum, Kanban).

• Experience in defining and documenting business requirements, conducting gap analysis, and proposing process improvements.

• Practical experience in executing test cases, writing test scripts, and assisting with the creation of test plans.

• Excellent analytical and problem-solving skills, with a keen ability to trace issues to their source and recommend viable solutions.

• Previous experience with ERP systems such as Oracle or SAP is highly preferable.

• Exceptional written and verbal communication skills, with the ability to translate technical concepts into easily understandable business language.

• A bachelor's degree in Business Administration, Information Systems, or a related field is preferred.

Primary Job Responsibilities

• Contribute to the PyTorch upstream community.

• Contribute to the integration of PyTorch into the RHEL AI and OpenShift AI products.

• Work closely with teams within AI Engineering, where collaboration opportunities present themselves.

• Adhere to architectural and design principles that help improve overall development within the group.

• Learn the architectural concepts that are key to the development of our product set.

Required Skills

• Experience contributing to Open Source projects.

• Experience using and contributing to AI related projects.

• Existing PyTorch contributions a strong plus .

Bonus Skills

• Experience with test-base development and agile/scrum methodologies.

The salary range for this position is $181,440.00 - $299,260.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What will you do :

• Review requests from Sales to adapt standard language into non-standard contract language for complex non-standard contracts

• Request and assemble Legal team and Deal team inputs to draft non-standard terms for complex contracts

• Review business terms language in non-standard or complex agreements, contracts, forms, and templates for compliance with corporate policies

• Establish trusted working relationships and collaborate proactively with Red Hat stakeholder teams to support contract activities

• Leverage knowledge of Red Hat, the industry, Deal Management resources and professional knowledge to deliver contract components as requested

• Leverage Deal Management frameworks, professional knowledge and corporate policies, processes and systems to deliver deal contract to address customer needs

• Ensure the accuracy of the clause library and the contracts and agreement repository

What will you bring :

• Minimum of three (3) years/ five (5) years of related contract experience working in a high impact, dynamic, results-based execution or similar environment

• Bachelor’s degree in technical, financial, operational or related field

• Knowledge of business management areas contributing to successful deal outcomes such as sales, deal desk, deal negotiations, sales operations, order processing, fulfillment, revenue recognition, legal contracts, purchase orders, and license agreements

• Excellent communication skills (written, verbal, presentation, negotiation and diplomacy) and ability to engage across all levels of management, teams and customers

• Ability to manage, prioritize, make decisions and deliver multiple assignments with detail and precision while addressing ambiguity, changing conditions, and moving deadlines

• Requires ability to deal with ambiguity and the corresponding capacity to make decisions or recommendations based on potentially incomplete information

• Fluent language skills in English

• Experience with Salesforce, Oracle EBS, Docusign, CPQ/ CLM, Service Now, Google tools and Tableau is highly desired.