Business Architect Sr Servicenow jobs at Pnc in United States, Farmers Branch

Monday-Friday 11:00 pm to 7:00 amJob Description
• 5+ years of technical support experience preferred. Experience in banking, financial services or other regulated industry preferred. Technical certifications for relevant technologies are preferred.
• BA, BS, or four-year college equivalent preferred. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.
• Experienced leader of large technical groups operating in a 24x7 environment
• Builder, developer, and leader of high performing teams operating in a high-pressure, dynamic environment
• Able and eager to teach/mentor resources at all levels to develop technical skills, management/supervisory abilities and continuous improvement mindsets with the goal of enhancing SRE resiliency
• Insatiable curiosity to know how technologies work and how those technologies interface in complex, large scale environments
• Possesses a breadth and depth of technical and management knowledge
• Appreciation for the strength of defined, repeatable processes and metrics-based management
• “Continuous improvement” mindset, always looking for opportunities to streamline, routinize, or automate
• Self-starter and goal-oriented
• Excellent verbal and written/typed communicator
• Candidates must have ability working knowledge across the following areas:
• Server: Administration and troubleshooting in Linux and Windows as well as patching and basic scripting skills (Powershell, Bash)
• Converged Solutions: Experience in VCE/UCP (including VMWare versions 6 and above), platform and network connectivity, and patching – understanding of current threat analysis and remediation trends, alongside Powershell and Linux scripting skills
• Storage: CIFS/NFS, Linux and Windows scripting, DPA reporting, Avamar and Data Domain administration, and solid understanding of Windows and Linux environments
• Middleware: Linux, Windows, WebSphere, Apache, IIS; Familiarity with WebLogic and Tomcat
• Mainframes: JCL, CICS SYSPLEX
• Networking: Strong understanding of the network protocols and OSI Model, as well as Network+ Certification
• Workflow and Knowledge Management: ServiceNow
• Tools: TrueSight, Jira, and Confluence
• Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
• Initiates, owns and drives the identification, evaluation and direction of solutions that are cost effective and meet business requirements.
• Serves as the central point of contact for business demand management, technology expenditures, client feedback & relationship management and the overall client experience with the technology organization.
• Manages the consulting services and communications to internal business group(s) on process improvement project(s) designed to support product strategies and revenue generation/cost reduction.
• Manages the analysis & elicitation of client requirements, and the transformation of requirements into functional/non-functional requirements.Job Description

• Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
• Initiates, owns and drives the identification, evaluation, and direction of solutions that are cost effective and meet business requirements.
• Serves as the central point of contact for business demand management, technology expenditures, client feedback & relationship management and the overall client experience with the technology organization.
• Provides consulting services to communications to internal business groups on process improvement projects designed to support product strategies and revenue generation/cost reduction.
• Analyzes and elicits client requirements, and transforms the requirements into functional/non-functional requirements.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Budgeting, Business Acumen, Consulting, Influencing, IT Project Planning and Organization, Product and Vendor Evaluation, Relationship Management, Requirements AnalysisRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion.Hours for this role are Monday - Friday, 8:00 am EST - 5:00 pm EST.The ideal candidate will meet the following qualifications:• Exposure to ACBS
• Wire transfer experience
• Loan administration experience, with an emphasis on application of• Account reconciliation experience
• Excel spreadsheet familiarity
• Loan Servicing Experience
• Commercial Loan Knowledge
• Operations ExperienceYou can expect to start the day with any high priority items from the day prior, if any high priority items were not completed the previous day. You will be expected to conduct due diligence for advances, review notices and input advances into the system before releasing advances. You can also expect to complete rate roll overs and move payments.In this role, you will follow up with notices from agent banks/clients, balance general ledgers and proactively manage your portfolio of clients to ensure a smooth client experience for the agent bank and clients.Job Description

• Executes varied and complex transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for larger, more complex or sensitive assigned accounts or portfolio.
• Processes and/or reconciles varied and complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio.
• Ensures the appropriate materials and documentation are available to complete transactions. May assist with training/coaching of new hires. May serve as a subject matter resource for the team.
• Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received.
• Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Analytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation StrategiesAccuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating ProceduresRoles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the

*Responsibilities require time in the field on a regular basis. Over-night travel is required on a regular basis.Preferred skills include and are not limited to the following:1. Viable applicants should have a minimum 5+ years of ABL Field Exam experience
2. Familiarity with corporate accounting through coursework and/or job experience
3. Advanced Excel skillsJob Description

• Leads complex Field Examinations on existing borrowers and assists on Field Examinations led by other examiners. Examinations may take place fully onsite at Borrower locations or in a hybrid on-site/remote environment.
• Performs independent analysis on existing Borrower's collateral records and financial reports to determine / assess collateral values that secure loans and to identify and highlight areas of collateral weakness or deterioration. Evaluates accounting system controls, data integrity, managerial control oversight and borrower’s accounting personnel. Verifies that collateral is being reported and managed per the terms and conditions stipulated in the Loan Document.
• Prepares the more complex Field Examination reports and supporting workpapers that highlight germane findings and material variances found, conclusions reached, and related recommendations for improvement if necessary. Such reports are utilized by Portfolio Management and/or Credit Approval Committee to verify and/or determine the credit worthiness of collateral securing the existing and/or prospective loans and to make informed credit decisions. Communicates and escalates significant exam findings, concerns, delays, or borrower limitations to lending and credit personnel. Participates in meetings with the Relationship Manager, deal team (Field Examiners, Appraisers, Underwriters, Business Development Officers, and Credit Policy Manager) and/or existing or prospective Borrower’s representatives (typically the CFO, CEO and/or Controller of the company) to discuss any collateral issues/areas of concern.
• Confirms proper reporting of collateral on the Borrowing Base Certificates. Ensures that the Borrowing Base is in-compliance and being managed per the terms and conditions stipulated in the Loan Approval.
• When leading an Examination, manages the due diligence process and directs the daily progress of field work performed by the other Field Examiners assigned to the Examination to ensure all assignments and duties are completed in an accurate and timely manner. Trains junior and new Field Examiners. Evaluates junior / new field examiners progress and reports such to the Recurring Business Regional Field Examination Manager.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Accuracy and Attention to Detail, Collateral Management, Conflict Management, Data Gathering and Reporting, Effective Communications, Financial Statement Analysis, Flexibility and Adaptability, Generally Accepted Accounting Principles (GAAP), Managing Multiple Priorities, Problem SolvingRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the

• ServiceNow Architects are hands on designing business architecture, delivering technical roadmaps, application blueprints, data models and system overlays for business processes, decomposing business requirements against technical standards, current technical gaps and possible application modules needed, conducting risk assessments, governance processes and issue resolution in business architecture.
• We expect our architects to have deep knowledge in ServiceNow applications, out-of-the-box configurations, business rules, and data tables, impacts of plugin and store app installations, and technical leadership for integration, testing, and operations of their assigned platform workstream (e.g. ITOM, SACM, CSDM, Employee Experience, etc.).Job Description

• Provides guidance and advice on business architecture designs in complex projects, resolves difficult problems and ensures that all deliverables meet high standards in quality.
• Designs business architecture procedures, such as the target operating model and roadmap, while considering business strategies and goals.
• Consults on best practices for junior staff in business architecture planning, processes, data modeling and business architecture tools (e.g. UML and BPMN.)
• Provides a systematic analysis on client requirements within the traceability framework and resolves any functional problems encountered.
• Oversees the quality of business architecture project deliverables while ensuring that they are in compliance with relevant standards and processes.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning, Risk Assessments, Technical KnowledgeRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)
California Residents

Refer to the

Preferred skills:• Web Services (Restful and SOAP)Following skills are a plus:
• Angular / JavaScript exp.
• Agile exp.
• HTML, CSSJob Profile:
• Leads in the technical design and development of cross-functional, multi-platform application systems.
• Directs business assessment and requirements analysis processes, for the development of hardware and operating systems.
• Analyses features such as feasibility, associated costs, time, and the compatibility of new programs with existing programs, and hardware.
• Ensures that expected application performance levels are achieved. Coordinates coding, testing, implementation and documentation of application solutions.
• Performs complex application programming activities including, coding, testing, debugging, documenting, maintaining, and modifying complex applications programs.*** PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. ***Job Description

• Leads the design, development, and maintenance of software solutions across multiple product lines.
• Directs and consults on all phases of software engineering life cycle and troubleshoots technical problems as needed using agile methods.
• Leads complex problem solving and resolves workflow problems through automation optimization.
• Monitors security technology trends and ensures the adaptability of techniques to various system architectures. Encourages sound technology choices are made and drive innovative technology architecture and solution design.
• Provides technical guidance and support to colleagues and solution development.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Application Design, Architecture, Coaching Others, Design Thinking, IT Environment, Problem Solving, Software Process Improvement (SPI), System Development Life Cycle, Technical TroubleshootingRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the

Description:This position is highly visible, and influential, demanding candidates to be strategic, conscientious, deliberate, and able to build deep relationships with key partners. This role requires proven thought leadership, networking skills, interpersonal communication, political & emotional intelligence, written communication, and the ability to understand and anticipate emerging business needs and technology capabilities.
• Experience in clarifying Business objectives and needed capabilities and translating them to a technology strategy, and creating deliverables that communicate the strategy and relevant architectural elements.
• Ability to analyze and construct domain-wide perspectives for senior and executive level stakeholders, as a basis for, or in response to, strategic planning.
• Knowledge and/or working background of various architecture disciplines – Business, Application, Solution, Data, Technology, Security
• Exposure to and conceptual understanding of technologies such as applications, middleware, events, APIs, database, user experience, mobile, web.
• Ability to create architecture deliverables including business capability maps, context diagrams, business strategy maps, customer journeys, current state architecture, future state architecture, architectural decisions, and roadmaps.
• Demonstrate continual learning, strategic thinking, and application of emerging trends in business and technology domains.
• Professional certifications (e.g., TOGAF, SAFe, Business Architecture Guild CBA, Lean/Six-Sigma)
• Facilitate the construction of business models, which may include business capabilities, functions and processes and organization design, and work collaboratively with business strategists, process owners and subject matter experts.
• Focus on business strategy and targeted business outcomes — clarify strategic intentions; identify business outcomes; explore implications, impacts and risks; and address stakeholder questions.
• Create deliverables that illustrate how to strategically move the business forward.
• Support business and technology innovation that drives the organization's top and bottom lines.
• Engage key business stakeholders to facilitate both strategy and innovation planning.
• Develop business architecture viewpoints and resolve complex issues in a variety of contexts throughout the lifecycle of strategy, needs analysis, planning, and execution.
• Design business architectures in large or complex programs, including (but not limited to) transformation roadmaps, system and application interactions, customer/employee journeys, and high-level process/system architectures, in accordance with strategies and objectives.
• Provide consulting to business and technology staff on a variety of topics, including emerging technology enablement, business capability needs, and long-term roadmaps.
• Partner with the business and solution architects to understand and develop solutions that account for key business capabilities and non-functional requirements (architectural quality attributes).
• Communicate with clients and analyzes business requirements and processes; makes architecture recommendations.
• Provide strategic consultation to the line of business in defining or designing business capabilities, processes, functions and organizational structures, as well as in researching, identifying and internally marketing, selling and enabling technologies based on business and end-user requirements.
• Oversee architecture roadmap outcomes, including annual planning alignment, investment decisions, and project and solution rationalization recommendations.
• Explore new and emerging technologies and develops strategic viewpoints on how they could be leveraged to enable business outcomes, drive transformation, or understand their potential disruptions. Evaluate, recommend, and apply new information technologies for existing, new, and emerging business environments and operating models.
• Practice decision making and critical thinking – Understand the issues related to the decision-making process; analyze situations fully and accurately and reach productive decisions.
• Practice business architecture, Enterprise systems thinking, design thinking, and possess a broad understanding of technologies and of the wealth management business domain.
Key Characteristics include:
• Team player, organizationally savvy, facilitator and works well with others
• Respected and trusted leader
• Remains unbiased, specific technology- and vendor-neutral — more interested in results than personal preferences
• Displays intellectual curiosity and integrity
• Motivated by long-term results and achieving targeted business outcomes.Job Description

• Provides guidance and advice on business architecture designs in complex projects, resolves difficult problems and ensures that all deliverables meet high standards in quality.
• Designs business architecture procedures, such as the target operating model and roadmap, while considering business strategies and goals.
• Consults on best practices for junior staff in business architecture planning, processes, data modeling and business architecture tools (e.g. UML and BPMN.)
• Provides a systematic analysis on client requirements within the traceability framework and resolves any functional problems encountered.
• Oversees the quality of business architecture project deliverables while ensuring that they are in compliance with relevant standards and processes.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning, Risk Assessments, Technical KnowledgeRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the

Job Description

• Recommends loan solutions in accordance with lending guidelines and clients' requirements.
• Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop new clients. Responsible for sales calls.
• Develops and prepares loan solutions and refers products and services; reviews documentation to ensure compliance. Manages customer pipeline for efficiency.
• Collaborates with internal and external stakeholders to complete mortgage transactions.
• Collects and analyzes customer financial information for multifaceted and/or complex borrowers.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No DegreeNo Required Certification(s)Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the