Director Product Marketing Management Cortex Platform jobs at Palo Alto in United States, Plano

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Enablement of the TAC teams - Assist with both ad hoc Q&A and structured training throughout the year

• Ownership of critical issues. This doesn’t always mean being responsible for the case, the focus is on the technical driver of the case the customer calls about. This usually means working with the TAC case owner and engineering on a replication or verification, sending guidelines and communicating updates

• New product development - combine the responsibility of continuing our state-of-the-art technical knowledge and skills learned from prior technical support, an Enablement engineer will identify supportability and usability requirements for new products during the design phase as well as post GA via enhancement requests

• Develop and deliver training materials for TAC. Training is a key component of the day-to-day success of support. An Enablement engineer is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general and sharing those details with TAC via white papers, BBLs, or TOIs

• Develop tools for TAC – For better visibility and troubleshooting

• Filling in the gaps. Sometimes there are opportunities to “catch” a problem before it escalates. Our team is positioned to identify or help in these unplanned projects that result in a better customer experience, cost reduction or better security

Your Experience

• Experience: 7+ years in support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers..)

• Experience as an Enablement Engineer or an Escalations Engineer is a plus

• Experience working with Public Cloud provider technologies and services (AWS, Azure, GCP, OCI, Alibaba, etc..).

• Excellent written and verbal communication skills

• Scripting skills (JS/Python/Powershell)

• Strong proficiency in both Linux and Windows operating systems

• Kubernetes implementation and troubleshooting experience is required

• Experience training internal technical teams is a plus

You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised — in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $123200 - $199100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

The Sales Business Development leader will be responsible for strategy and partnership development globally. This role will require ability to cultivate strategic relationships with partners globally, identify new revenue opportunities, and ensure successful outcomes including technical integration, enablement, and go-to-market execution. By combining a strong understanding of cybersecurity with exceptional business and partner management skills, you will help accelerate revenue for partners and Palo Alto Networks.

Your Impact

Strategy:

• Works cross-functionally to develop new strategies to drive revenue together
• Owns development of new GTM strategy, supports MD-owned business plan and driving Cross-Ecosystem initiatives
• Owns Partner Plan - including business case and justification for investments
• Supports VP/GM Partner Manager (if role exists) on projects and key initiatives
• Ensures partner stakeholders exist that support plan across executive, sales, product, support and operations teams
• Develops and maintains strategic and executive relationships with assigned GSI partner

Offer Development:

• Able to work with offer development and security architect teams to customize adoption of Palo’s pre-built offerings and programs with GSI
• Provide oversight and executive sponsorship as projects move through service creation, channel and GTM teams
• Owns NPI Launch program for offers from a business perspective - is able to partner with SA/Technical lead and Offer development team closely on end to end launch programs with GSI

Partnership Management:

• Works with Ops to report weekly numbers, attainment to targets by region and has overall understanding of the business, focus regions and execution of the business plan
• Manages weekly pipeline review and ensures pipeline supports global targets
• Project manages all global workstreams with cross-functional teams including: BD Sales, Offer Development, Marketing, Finance, GTM Sales, etc to ensure priorities and alignment on global plan and track execution by owner
• Regularly meets with GTM stakeholders to track progress and ensure feedback loop.
• Owns global budget for partner and finance collaboration (including proof of performance processes). Works with GTM and ensures global view and alignment with Finance team on quarterly budgets (Tierra/Amanda)
• Owns contracts globally and tracking new agreements working closely with legal team
• Leads quarterly pipeline and bookings reviews with stakeholders, setting clear targets for new customer acquisition, competitive displacements, and expansion opportunities
• Owns meeting cadence plan across teams globally and identifies and addresses gaps regularly to ensure business scale
• Partners with GM / MD on execution of EBCs and monthly, quarterly meetings

Marketing & GTM:

• Together with Marketing: owns content development for "GTM sales kit" that includes: comprehensive training, tools, and resources to effectively sell, deploy, and support offering for both internal Palo Alto Networks sales and partner facing sellers
• Drives Marketing teams from partner to develop joint marketing campaigns and programs that lead to net-new lead generation, brand awareness, and pipeline growth
• Ensures role-based content library is available and posted for new offerings
• Reporting: provides weekly reporting: WAR, MD/GM, GTM and cross-functional team
• Able to collaborate with GTM teams and engage in new offer launch plans, close first few deals together and initiate a clean hand-off to scale and grow pipeline. White-glove first "set" of deals with GTM teams to ensure proper hand-off/scale
• Escalation point to GTM field teams for financial business strategy for strategic deals support

Your Experience

• Preferred current or former employee of Palo Alto Networks
• Must have experience selling into global accounts
• Must have experience working in fast-paced, matrix corporation and deep understanding of Global Systems Integrator business models
• Proven experience in a senior sales/ channel role with global responsibility
• Deep understanding of SOC operations
• Demonstrated success in driving revenue, managing pipeline, and fostering strategic GSI relationships
• Strong presentation, negotiation, and relationship-building skills, capable of engaging executives and technical teams
• Program and project management skills and ability to manage people reporting into other organizations to desired outcomes

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $194000/YR - $265500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As part of the Customer Success team, you will be pivotal in supporting our clients post-purchase, ensuring their success with Palo Alto Networks' solutions. You will be involved in implementing new products, transitioning from older solutions, and troubleshooting critical issues. Your expertise will drive the continued success of our customers as you work alongside them to solve problems and optimize their security infrastructure.

Your Impact

• Product Expertise
  • Capture customer’s business and risk requirements, translating them into technical requirements
  • Serve as the subject matter expert (SME) for XSOAR in a client-facing role, aiding in configuration, deployment and automation of security automation workflows
  • Demonstrate strong knowledge of network security products and solutions across multiple security domains
  • Collaborate with product and engineering teams to ensure effective use of Palo Alto Networks solutions
• Product Adoption
  • Improve product adoption by influencing the product roadmap, utilizing new features, and identifying innovative use cases
  • Help customers rapidly implement and operationalize Palo Alto Networks solutions to achieve their security objectives
  • Partner with account teams to deliver high-visibility strategy, technical account plan deployments, and product-level success plans
• Customer Impact
  • Create and present effective QBR/EBR presentations, influencing strategic decisions
  • Perform root cause analysis and provide strategic insights to internal and external stakeholders
  • Ensure customers are aligned with Palo Alto Networks solutions, helping them optimize their investments

Your Experience

• 5+ years of experience as a Security Incident Responder, Security Engineer, or Security Architect focusing on enhancing and streamlining existing CSIRT processes and the creation of new, efficient, security workflows to automate security incident response
• Strong Security Incident Response knowledge, along with specialization in at least one other Cybersecurity knowledge domain with recent experience as a Security Engineer
• Strong understanding of enterprise security and IT products, systems, and processes
• Experience with Linux system administration and troubleshooting
• Proficiency in scripting with Python and/or JavaScript
• Ability to work in a fast-paced, matrixed environment, managing multiple tasks under pressure
• Skilled in collaborating with and influencing cross-functional teams
• Strong communication skills and the ability to build and maintain relationships with customers
• Fluent in English and Spanish (Portuguese is a plus)
• Bachelor’s degree or equivalent military experience required

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $142000 - $230000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Time to value -

  • Provide guidance and assistance to enable effective customer deployment and customization of their Xpanse platform throughout the customer lifecycle to ensure quick and successful product deployment and adoption

  • Create and execute technical implementation plans, from start to finish; this includes onboarding, engagement training, check-ins, technical guidance, and security analysis

• Product expert -

  • Stay informed about Xpanse features and relevant updates; become an expert on Xpanse and coach customers on operationally and technically integrating the tool into their day-to-day workflows

  • Conduct basic training sessions to familiarize customers with Xpanse functionalities, workflows, and best practices

• Collaboration -

  • Work together with internal teams, including Product, Engineering, Account Health Management and Sales, to ensure our customers and partners get the most out of our products

  • Serve as the customer's chief advocate and champion customer causes internally; manage and escalate technical issues, ensuring appropriate resolution with support from senior colleagues.

• Digital-first -

  • Ensure technical knowledge of the team is translated into articles and guides for our customers to consume allowing our customer coverage to scale

Your Experience

• Bachelor’s degree in a related field

• 2+ years of professional experience in customer success, account management, solutions architecture, consulting, or relationship management (preferably at an enterprise technology company, SaaS is a plus)

• Comfortable with Python, REST API development, and/or networking

• Strong communicator who can effectively explain complex technical concepts to both technical and non-technical audiences

• Intellectually curious and quick to learn new technical topics

• Possess problem-solving skills with the ability to solve for moderate complexities where analysis of situations or data requires a review of a variety of factors.

• Exercises judgment within defined procedures and practices to determine appropriate action in prioritizing tasks and handle customer inquiries effectively.

• Deep understanding of attack surface management and related concepts including but not limited to Internet Protocol (IP), DNS, Certificates, CVEs, Services, network ports/protocols.

• Familiarity with SOC technologies such as SIEM, SOAR and/or EDR is a plus.

• Current or former Department of Defense or other United States Government security clearance is a plus.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $86000 - $139500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

As a Sr. TPE, you will play a key role in providing detailed technical information to our partners, customers, and our internal employees. You will be a strategic adviser to the business, driving valuable insight, guidance and feedback back into Palo Alto Networks. You will work across product teams to deliver this feedback

Your Impact

As a Sr. TPE, you will play a key role in providing detailed technical information to our partners, customers, and our internal employees. You will be a strategic adviser to the business, driving valuable insight, guidance and feedback back into Palo Alto Networks. You will work across product teams to deliver this feedback

Your Impact

• Collaborate with Legal, Sales, Product Management, and customers to drive innovation and ensure secure, scalable adoption of cloud-native security solutions.

• Lead complex, cross-functional projects that shape the product roadmap and align with field-driven priorities.

• Provide actionable feedback to Product Managers to influence development in areas such as cloud posture, workload protection, and identity management.

• Design and deliver automation content, playbooks, and integrations that address real-world SOC use cases and cloud security risks.

• Contribute to the evolution of Cortex product capabilities by enhancing visibility, risk prioritization, and policy enforcement across multi-cloud environments.

• Advocate for best practices in securing modern application architectures using automation, contextual risk insights, and scalable cloud-native controls.

Your Experience

• Ability to inspire teams, colleagues, and executives; paired with an ability to execute

• Understanding of cloud native security and security operations use cases

• Experience managing cross functional programs, in a fast-paced environment, and the ability to manage multiple projects and priorities

• Excellent professional presence and confidence working with and advising entry level through top executives

• A team player that creatively and effectively solves complex issues and establishes best practices proactively

• Understanding and affinity for technology and a motivation to master product and market details

• Strong work ethic, integrity, and organizational skills

• At least 2 years experience with one or more major cloud infrastructure providers

• At least 2 years experience with security orchestration, automation, and response technology

• Understanding of securing cloud platforms using security operations automation

• Technical knowledge of cloud platforms (AWS, Azure, GCP) and modern application architectures

• Excellent written and verbal interpersonal skills with strong presentation abilities

• Experience with CSPM tools (e.g., Prisma Cloud etc.) to detect and remediate cloud misconfigurations and risks. - an advantage

• Understanding of CIEM principles and hands-on experience with managing cloud entitlements across AWS/Azure/GCP - an advantage

• Experience in cloud platforms, infrastructure-as-code, and modern CI/CD pipelines - an advantage

• Experience in building SOC workflows & incident response - an advantage

• Experience in building SIEM integrations - an advantage

• Experience in cloud native programing, scripts, and automation - an advantage

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $134,000 - $215,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a District Systems Engineer, you will work with customers to understand their security challenges, architect solutions that address those challenges, and demonstrate the value of Palo Alto Networks' comprehensive cybersecurity platform. You will be responsible for driving technical wins and ensuring the continued satisfaction of our customers in the commercial sector.

Your Impact

Curiosity and problem-solving drive the District Systems Engineer role, and you thrive on helping customers secure their environments with innovative solutions. You define your impact by:

• Partnering with sales teams to meet and exceed sales quotas by building and implementing strategic technical account plans
• Positioning, demonstrating, and designing security architectures across the Palo Alto Networks portfolio based on customer business needs and architecting complex environments, including network security, security operations, and cloud security.
• Driving customer adoption of the Palo Alto Networks security platform by helping customers achieve enhanced security, operational efficiency, and business flexibility
• Conducting technical discovery to understand customer requirements and aligning solutions to their specific needs
• Leading proof-of-concept (PoC) engagements, technical workshops, and product demonstrations to showcase the capabilities of our security platform
• Collaborating with Professional Services, Customer Success, and Specialist teams to ensure seamless implementation and adoption of solutions
• Effectively communicating complex security concepts to a variety of stakeholders, from technical practitioners to executive leadership
• Orchestrating supporting resources (Specialists, Channel Partners, Customer Support) to drive a unified strategy for customer success
• Promoting end-to-end security solutions, including Palo Alto Networks and partner professional services, to maximize customer security posture and business value
• Staying ahead of industry trends, competitive landscapes, and emerging security threats to position Palo Alto Networks as the cybersecurity leader
• Continuously investing in personal development to enhance technical expertise and professional skills while actively contributing to the District Systems Engineer community and industry events
• Demonstrating diversity in technical knowledge across SOC, Cloud, Networking, and NetSec, with an emphasis on SOC and Cloud, to drive cross-training and develop platform expertise across the team
• Becoming a technical leader with the desire to grow into a Palo Alto Networks portfolio architect, gaining expertise from NGFW to SASE, SOC, Cloud, and Unit 42 consulting services
• Balancing technical acumen with strategic thinking—acting as one part technical architect and one part CTO
• Building and maintaining strong relationships while demonstrating strong consulting skills
• Understanding the competitive landscape deeply, at least in your area of specialty
• Designing and architecting large, complex environments, leveraging expertise in your technical domain
• Developing strong business acumen with near-term potential to grow into CTO/CIO/CISO-level leadership
• Willingness to travel up to 50% within the assigned district
• Serving as a role model and mentor for inside Systems Engineers

Your Experience

• 6+ years of experience in pre-sales, sales engineering, or a similar technical role
• Strong understanding of data networking, security architectures, and modern cloud computing environments
• Experience delivering cybersecurity solutions that solve complex technical challenges and align with customer business initiatives
• Ability to influence and gain buy-in from key stakeholders, whether in customer-facing or internal engagements
• Strong technical presentation, workshop, and proof-of-concept delivery skills
• Expertise in designing, implementing, or managing one or more of the following security solutions: Network Security, SASE, SaaS, CNAPP, or SOC Transformation Technologies
• Experience collaborating with Customer Support teams to ensure successful implementation and adoption of security solutions
• Background in complex sales cycles involving multiple decision-makers and multi-product solutions is preferred
• Field sales position requiring travel for in-person customer engagements (please discuss specifics with the recruiter)

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary + commission target (for sales/commissioned roles) is expected to be between $198000/YR - $273000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Convert target small/medium businesses into PANW customers; manage a large number of targets

• Exceed sales expectations while enhancing client satisfaction and creating long-term relationships

• Build & maintain a constant/future revenue pipeline

• Proactively identify cross-selling and up-selling opportunities

• Independently drive sales campaigns, product demos and proof of concepts

• Keep up to date on our industry and PANW’s competitive position

• Maintain alignment in our cross-functional environment with Channel teams, plus Business Development Reps and Sales Engineers

• Ensure accuracy of account planning and forecasting (in Salesforce) across a number of clients and prospects

Your Experience

• Experience selling a portfolio of solutions and expanding a customer's environment with newer solutions (approximately 3+ years)

• Familiarity with cybersecurity products and topics; driven to learn more

• Proven track record of winning new customers and exceeding revenue goals

• Experience and proven success in new customer acquisition

• Honed organizational, planning, communication and negotiation skills

• Positive, growth-oriented mindset

• Thrives in a matrixed, team environment anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $132000 - $181500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.