Lead Site Reliability Engineering Infrastructure Security jobs at Mongodb in Canada, Toronto

This role will be based remotely in the United States.

• Knowledge of cloud computing platforms (e.g., AWS, Google Cloud Platform, Azure) and operating systems (Linux, Windows, macOS)
• Understanding of the components and potential security weaknesses of large-scale SaaS applications and modern distributed systems architectures
• Experience working closely with defenders to identify and fix problems and develop innovative solutions to detecting potential security issues
• Love to learn; you are motivated to learn about security and tinkering
• Experience communicating with technical and non-technical individuals
• Offensive Security Certified Professional(OSCP) certification, or equivalent

• Develop security tests and assessments based on a solid understanding of MongoDB’s technical environment and services architecture
• Create realistic tabletop exercises based on an up-to-date understanding of threats and vulnerabilities relevant to the MongoDB business
• Continuously test the security features of MongoDB Atlas in order to validate controls and recommend enhancements
• Collaborate closely with detection engineering, vulnerability management, and incident response in order to operationalize the benefits of red team discoveries
• Write detailed summaries and reports for both technical and non-technical / executive audiences

• The Quality Engineer 3 will play a crucial role in ensuring the quality and reliability of our Salesforce-based applications
• This role requires a deep understanding of Salesforce, strong experience with Selenium for test automation, proficiency in CI/CD practices, and programming skills in Python or Java
• Candidate will be responsible for designing, implementing, and maintaining automated test scripts, as well as contributing to the continuous improvement of our QA processes
• Effectively work autonomously and collaboratively to design and implement both tactical and project related deliverables
• Work closely with program managers and business partners to understand and refine requirements, objectives, and processes to drive strategic solutions
• Ensure appropriate controls and documentation are followed to create an effective control environment

• Collaborate with cross-functional teams, including developers, business analysts, and product managers, to understand requirements and develop test plans / test cases
• Develop, execute, and maintain automated test scripts using Selenium to ensure the quality of Salesforce applications
• Design and implement CI/CD pipelines to integrate automated testing into the development process
• Perform thorough regression testing to ensure application stability after code changes
• Analyze test results, identify defects, and work with the development team to resolve issues
• Develop and execute comprehensive test plans and test cases, both manual and automated, to ensure the highest level of quality
• Implement and manage test data management processes to ensure consistent and reliable test data across all environments
• Collaborate with the DevOps team to enhance and maintain the CI/CD pipeline, ensuring seamless integration and deployment of code changes
• Monitor and report on test coverage and quality metrics to identify areas for improvement and drive quality initiatives
• Lead and participate in defect triage meetings to prioritize and manage defect resolution
• Develop and maintain detailed documentation of test procedures, test scripts, and test results
• Provide training and support to team members on best practices for test automation and quality assurance
• Advocate for quality and champion initiatives to improve the overall development and release process
• Ensure compliance with regulatory requirements and industry standards in all testing and quality assurance activities
• Engage with stakeholders to gather feedback and continuously improve the QA process to meet the evolving needs of the business
• Continuously evaluate and improve testing processes, tools, and methodologies to enhance overall QA efficiency
• Stay up-to-date with the latest industry trends and best practices in test automation and Salesforce development

• Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent
• 6+ Years of Salesforce Testing Experience
• 3+ years of Test Automation experience, Proficiency in Selenium WebDriver and creating automated test scripts
• Solid understanding of software development life cycle (SDLC) and agile methodologies
• Proficiency in Python or Java for writing and maintaining test scripts
• Experience with other test automation tools and frameworks is a plus (e.g., TestNG, JUnit, Cucumber)
• Understanding of systems architecture and ability to design scalable performance-driven solutions
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, process automation, reporting, etc.)
• Experience with CI/CD and deployment techniques in Salesforce
• Knowledge and experience with Agile and DevSecOps methodologies
• Experience in reengineering implementations as well as code refactoring and optimization to increase performance
• Proven analytical and problem-solving ability to grasp concepts quickly and deliver results against ambitious timelines
• Excellent communication skills to connect with team and stakeholders to handle a full application development cycle
• Salesforce Basic and Advanced Certifications

• In 3 months, you will have acquired complete knowledge of the CRM systems and tools at MongoDB and also have a full grasp of the current business process and implementations by working closely with the senior resources in the team
• In 6 months, you will have successfully tested and delivered one or two critical projects in the Salesforce CRM area and become a QA SME by setting up automatic ci/cd pipelines in MongoDB Salesforce systems and implementations
• In 12 months, you will have established successful relationships with our key partners and become the go-to person for any testing requirements related to Salesforce CRM

**MongoDB is an equal opportunities employer**
Req ID - 1263103291

• You have 2 or more years of experience managing a team of software engineers
• You have strong technical judgment that you use to effectively guide engineering decisions without necessarily writing code yourself
• You have first-hand experience developing complex systems like databases, distributed systems, or high-performance applications and you use this context to understand the challenges your team faces
• You enjoy coaching, career development, and creating growth opportunities to help your team reach their full potential
• You care about building a diverse, inclusive environment where engineers can do their best work
• You put the customer first and don't hesitate to cross team boundaries in search of the right solution

• Lead and grow a team, managing all aspects of people management including hiring, growth, compensation, and performance management
• Be directly responsible for the results your team delivers
• Play a key role in defining the roadmap for the next 12 months
• Drive improvements to processes and tools especially those that allow us to confidently make changes to high risk parts of our codebase
• Handle (or lead the effort to handle) time-sensitive customer escalations
• Collaborate with stakeholders and engineering teams across the company to jointly work on large initiatives
• Work with product managers, program managers, and other teams to specify, prioritize and deliver new features that delight our users
• Ensure high quality and velocity in the design and implementation of new functionality in Search and Vector Search
• Be open to occasional (twice a year) travel to the US

• In the first month:
• You have understood the high level architecture of the Search and Vector Search and the team's responsibilities
• You are starting to develop relationships with key stakeholders
• You have gained familiarity with the required day-to-day processes to manage the team
• In three months:
• You have taken over management of your team, and are starting to build trust with your reports
• You have hired two new engineers to the team
• You have assumed responsibility for the day-to-day processes necessary to keep the lights on
• You are involved in reviewing the design for new features and helping the team navigate technical challenges
• In six months:
• You have established your role as a leader in the organization such that team members naturally go to you for guidance
• You have hired and onboarded three new engineers to the team
• You are beginning to involve yourself in planning and roadmapping efforts
• You are leading the planning and execution of a new major feature
• In twelve months:
• You have performed a full annual cycle of performance and growth conversations with your team members
• You have contributed to the vision for the future of the Search team and helped develop a plan to achieve that vision
• You have increased the capability and velocity of your team in measurable ways

• Run Cloud Partner relationships in the China Area with a direct reporting line to the Regional Director of Mainland China
• Build and execute go to market programs (co-selling and co-marketing) with Cloud Partners
• Drive enablement and field alignment activities to deliver incremental MongoDB revenue with Cloud Partners
• Own New ACV quota & pipeline creation goal for Cloud Partner’s MongoDB as a Service business in the region
• Proactively helping prospect, identify, qualify, and develop a sales pipeline with the Cloud Partner’s regional sales teams
• Provide both business and technical expertise to the Cloud Partners to help them sell the value of MongoDB
• Interlock with MongoDB’s Global Partner team, Pre-sales, Post-sales, and Marketing support
• Participate in our sales enablement training, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs

• BA/BS required
• 5+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on new business
• Technically knowledgeable in the enterprise software and cloud computing space
• At least 5 years generating pipeline and selling in the Cloud/Database/IaaS space working with companies like Alibaba, Tencent, AWS, & Baidu
• Proven ability to articulate the business value of complex enterprise technology
• A track record of overachievement and hitting sales targets
• Skilled in building business champions and running a complex sales process
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, DevOps, and open source technology a plus
• Skilled in managing time and resources; sound approach to qualifying opportunities
• Possess aptitude to learn quickly and establish credibility. High EQ and self-aware
• Must live in territory China (BJ, SH, and SZ)
• English and Chinese speaking
• Passionate about growing your career in the largest market in software (database) and developing and maintaining an in-depth understanding of MongoDB products

• Competitive salary and equity
• Comprehensive Health cover, dental cover, travel insurance & Life Insurance
• 20 weeks of Paternity and 26 weeks of Maternity leave to spend time with new arrivals
• MongoDB provides employees and their families 24-hour access to an Employee Assistance program

• Think Big, Go Far: We are big dreamers with a passion for creativity. We eagerly pursue new opportunities and markets through innovation and disruption
• Make It Matter: We are relentless in our pursuit of a significant impact. We think strategically and are clear on what we are and are not trying to do
• Build Together: We achieve outstanding things by connecting and demonstrating the diversity of skills, experiences, and backgrounds of our entire organization
• Embrace the Power of Differences: We commit to crafting a culture of inclusion by seeking and valuing employees from different backgrounds and circumstances. This is cultivated by learning from and respecting each other’s differences
• Be Intellectually Honest: We embrace reality. We apply high-quality thinking and rigor. We have courage in our convictions but work hard to ensure biases or personal beliefs do not get in the way of finding the best solution
• Own What You Do: We take ownership and are accountable for everything that we do. We empower and are empowered to make things happen, and balance independence with interdependence

REQ ID 425322

Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, deployment machinery, and observability and alerting systems.

• Have 10+ years of experience working on software and operating distributed systems, with deep expertise in networking fundamentals and a good understanding of how the internet works, e.g. TCP/IP (including IPv6), DNS, TLS/mTLS, BGP, tunnels, overlays, and SDN principles
• Have 2+ years of experience managing engineering teams, fostering a positive team culture and handling career growth and performance conversations
• Possess a customer-focused mindset, driving improvements that benefit end-users
• Value efficiency in processes and operations, and display a strong preference for automation over manual processes (“allergic to ops work”)
• Be intimately familiar with modern cloud-based infrastructure and the network design primitives of at least one of AWS, Azure, or GCP, e.g. VPCs, subnetting, routing, VPNs, peering, private link / private service connect, and CDNs
• Have a strong knowledge of service mesh and load-balancing concepts, and be eager to implement these in a multi-cloud environment

• Lead a team of engineers, setting direction, removing blockers, and ensuring alignment with organizational goals
• Oversee the development of a reliable and resilient multi-cloud globally-connected network that is crucial for MongoDB’s services
• Collaborate with service-owning teams to provide internal support, addressing technical issues and offering guidance on best practices for service-to-service connectivity
• Participate in a 24/7 on-call rotation to swiftly resolve issues related to network architecture and service-to-service connectivity, ensuring minimal disruption and high availability

• Design and build the infrastructure for a global cloud service that comprises hundreds of thousands of MongoDB clusters, processes a billion metrics per day, and replicates tens of billions of database writes to our backup service
• Design, implement, and troubleshoot the automation and monitoring of services that seamlessly spans the globe - including several cloud providers
• Become an expert in infrastructure performance, helping us optimize from the application level all the way through the firmware
• Build for resilience. Our goal is that nobody’s pager goes off, ever. Are we there yet? No. Are we really close? Very. While we work on that - participate in a weekly on-call rotation
• Improve our infrastructure capabilities, optimizing for cost, simplicity, and maintainability

• You have experience running a mission critical service at scale
• An understanding of information security issues
• Prior experience running critical production systems in a Linux environment
• Firm grasp of at least one modern programming language, beyond basic scripting
• Solid understanding of web and network protocols and standards (HTTP, TLS, DNS, etc)
• Bachelor’s degree in Computer Science or equivalent experience
• Experience writing automation tools & eagerness to "automate all the things"

• Experience building large applications from scratch, complete with CI/CD infrastructure
• Experience in networking, security, hardware or OS performance tuning
• Experience with at least one of the major cloud providers (Amazon Web Services, Google Compute, Microsoft Azure)
• Experience managing kubernetes clusters or some other container orchestration infrastructure
• Experience with observability of large scale distributed systems

• Generous compensation package (top-range salary: we pay in the top 95% percentile and our package includes equity and generous benefits)
• Opportunities to learn on the job (time to up skill in new technologies)
• High level of independence in your day to day work