Analytics Solutions Director jobs at Jpmorgan in United States, Chicago

Job responsibilities

• Leads multiple cybersecurity architecture and AI process implementations across departments to achieve firmwide architecture objectives
• Directly manages multiple areas with strategic transactional focus.
• Provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business.
• Acts as the primary interface with senior leaders, stakeholders, and executives to drive consensus across competing objectives.
• Manages multiple stakeholders, complex projects, and large cross-product collaborations.
• Develops the function’s objectives and is responsible for their outcomes.
• Champions the firm’s culture of diversity, opportunity, inclusion, and respect, and prioritizes diverse representation.

Required qualifications, capabilities, and skills

• Formaltraining or certification on cybersecurity architecture concepts and 10+ years applied experience
• Experience running teams of architects that design cybersecurity solutions operations on cloud-based platforms and applications.
• Experience designing cybersecurity products and solutions for public cloud-based applications and infrastructure.
• Experience developing and leading large, cross-functional teams of technologists.
• Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale.
• Experience leading complex projects and supporting system design, testing, and operational stability.
• Experience hiring, developing, and recognizing talent.

Job responsibilities

• Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives
• Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
• Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
• Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap

Required qualifications, capabilities and skills

• 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products, with a focus on commercial card and payables product set
• Strong technical expertise, payments industry knowledge and consultative experience to support complex solutioning and design sessions with clients and prospects
• Strong executive level presentation skills, including ability to consult and sell at the C-level
• Exceptional ability to understand client and prospect needs and turn needs into mandated business through solution-based selling that clearly articulates operational and financial benefits
• Ability to generate ideas to help coverage teams identify and drive the development of new business
• Excellent selling and negotiation skills always ensuring the full value of J.P. Morgan is clearly communicated
• Strong writing and analytical skills to support RFP responses, presentation content and ROI analysis development
• Demonstrated prior experience working in a highly matrixed and complex organization

Preferred qualifications, capabilities, and skills

• Applicable market/industry experience
• Diligence to maintain up-to-date and accurate pipeline reports.
• Team-oriented with the ability to develop strong working relationships with clients, peers, and cross-functional partners.

As a Product Implementation Analyst within the Commercial Bank, you will lead a project team that supplies support for the implementation of Treasury and Banking products and services. Partner with client and internal stake holders to help provide a best-in-class experience. This team generally works with existing clients to upgrade or add new products and services. This is a great entry point into the Client Onboarding organization.

Job Responsibilities

• Interact with our clients, be the single-point-of-contact responsible for the end-to-end client experience and satisfaction during the in-scope product implementations
• Perform multi-entity, multi-jurisdiction client onboardings and product & service implementations
• Collaborate with the client and coverage team to develop and execute an implementation plan, establishing clear expectations and providing transparency of timelines using project management principles and practices
• Own and drive identification, transparency, escalation, and resolution of risks and issues to closure and manage/coordinate client and internal partner communication and status updates
• Utilize creative problem solving and solid decision-making abilities
• Adhere to policy and procedures, and domestic regulatory requirements
• Manage onboarding activities via phone, telepresence, and email; liaise with local Compliance, Legal, and Product where required

Required qualifications, capabilities and skills

• At least 1 year of Client Management experience with a proven capability of applying project management methodology to develop an implementation plan and execute deliverables for complex, strategic change program
• Ability to soundly execute quantitative and qualitative analysis, draw conclusions and present information in a concise and effective manner
• Strong organizational skills both personally and across the working team to meet deadlines in a fast-paced environment, time management, and attention to detail
• Executive presence: able to manage stakeholder expectations at various levels and communicate effectively and clearly (written & verbal form)
• Skilled at anticipating issues, engaging the appropriate stakeholders and driving resolutions/solutions
• Ability to take ownership, manage through complex situations and mobilize internal resources in an ever-changing dynamic client facing environment
• Proficiency in Microsoft Office Suite

Preferred qualifications, capabilities and skills

• Cash Management and Treasury Services product experience and knowledge
• BS / BA degree

We offer training, mentoring, and guidance to ensure success, along with significant learning and mobility opportunities to support career development and growth.

Job Summary

As a FAST Analytics Solutions Full-Time Associate within the Focused Analytics Solutions Team (FAST), you will have your professional growth and development supported throughout the program via project work related to your professional interests, mentorship, structured training sessions, and more.

Job Responsibilities

• Helping FAST and our internal clients develop actionable data-driven insights, solutions, products, and services that drive business decisions and enhance customer / employee experience at scale

• Managing projects day-to-day to ensure a clear understanding of business impact, scope, and requirements; delivery by key milestones; clear communication within the project team and stakeholders; and adherence to risk and controls procedures

• Partnering with data scientists to enable them to execute technical work (e.g., modeling, automation, etc.) by providing clear guidance aligned to business objectives and outcomes as well as delivering supplementary, exploratory data analysis as needed

• Operating as an effective storyteller, communicating complex technical approaches by developing understandable and actionable story and presentation deck materials for stakeholders, including senior leadership

Required qualifications, capabilities, and skills

• Enrolled in an MBA or Master’s degree program, with an expected graduation between December 2025 and August 2026
• Authorization to work permanently in the U.S.
• Proven track record of utilizing data to answer business problems effectively

Preferred qualifications, capabilities, and skills

• Exceptional communication (written and verbal) and presentation skills – an ability to communicate effectively with diverse audiences across business and technology partners, including senior leadership
• Experience managing projects and using project management tools; strong time management skills, with the ability to multi-task and keep multiple projects on track
• Strong consulting toolkit that can rapidly advance projects while maintaining positive stakeholder relationships.
• Ability to work effectively in a global environment on a team with multiple disciplines.
• Self-starter with out-of-the box problem-solving skills
• Familiarity with innovation and design thinking (e.g., creating solutions with the end user in mind) or product management principles
• Basic awareness of data wrangling, data analytics techniques, and/or visualization techniques (e.g. SQL, Python, Tableau)

Locations you may join:

• Chicago, IL
• Columbus, OH
• Dallas Metro
• Delaware Metro

After you confirm your application, we will review it to determine whether you meet certain required qualifications.

Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled.

Job responsibilities

• Leads technology and process implementations to achieve functional technology objectives
• Makes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
• Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
• Delivers technical solutions that can be leveraged across multiple businesses and domains
• Influences peer leaders and senior stakeholders across the business, product, and technology teams
• Champions the firm’s culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
• Deep expertise with enterprise design patterns and industry best practices with experience using modern technology (e.g., Java, Cassandra, Kafka) and design patterns (e.g., micro services, APIs)
• Excellent communication skills and ability to present to and communicate effectively with key stakeholders across product, technology, data and design
• Experience with building, leading and mentoring technology teams and next level leaders within the organization
• Demonstrated proficiency in application, data and infrastructure architecture disciplines
• Experience developing or leading cross-functional teams of technologists
• Experience with hiring, developing, and recognizing talent
• Practical cloud native experience
• Experience with high volume, mission critical applications
• Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field

Preferred qualifications, capabilities, and skills

• Experience working at code level

As a Program & Transformation Director, Merchant Services COS at JPMorgan Chase, you will oversee the execution of strategic programs within the Merchant Services Client Onboarding and Servicing business. Reporting to the Head of Transformation, you will orchestrate multiple workstreams and subworkstreams, ensuring alignment with business objectives. You will manage dependencies, drive cross-functional collaboration, and deliver results in a fast-paced environment. The role offers the opportunity to directly own critical subworkstreams and transition to managing a team as the program scales. You will play a key role in shaping program management and transformation practices.

This position focuses on leading high-impact programs that support the Merchant Services product set. You will build strong relationships with internal partners across product, design, technology, and business leadership. The role requires exceptional communication skills to influence and mobilize resources at all levels. You will champion innovation and contribute to the development of new policies and ideas. The position may begin as an individual contributor, with a likely transition to managing 4-6 VP-level team members within 12 months.

Job Responsibilities:

• Lead the transformation and execution of strategic plans into high-impact programs and projects for Merchant Services COS.
• Oversee and govern the progress of multiple related workstreams and subworkstreams, ensuring alignment with business strategy.
• Directly own and execute one or more critical subworkstreams, ensuring delivery against program objectives.
• Apply exceptional program management skills to plan, organize, and deliver complex initiatives on time and within scope.
• Drive clear, effective communication at all levels, tailoring messaging for executive leadership, stakeholders, and cross-functional teams.
• Foster a productive and inclusive work environment, building diverse teams and promoting continuous learning.
• Champion innovation by encouraging creative problem-solving and adoption of new technologies.
• Build and maintain strong relationships with internal partners to ensure successful program delivery.
• Manage conflict and facilitate discussions to create win-win solutions and drive consensus.
• Contribute to the development of new policies and ideas to enhance program management and transformation practices.
• Mentor team members to support their professional growth and enhance program management capabilities.

Required Qualifications, Capabilities, and Skills

• Minimum 10 years of relevant program management and transformation experience in a large organization, preferably within the financial sector.
• Proven ability to lead complex, strategic transformation programs and projects.
• Extensive experience managing multiple related workstreams and subworkstreams, with a focus on coordinating dependencies and cross-impacts.
• Exceptional program management skills, including planning, organizing, and delivering complex initiatives.
• Excellent storytelling and persuasion skills, with the ability to communicate complex ideas clearly and influence senior stakeholders.
• Advanced proficiency in cross-functional collaboration, working effectively across departments.
• Expertise in conflict management and resolution, with the ability to facilitate productive discussions.
• Experience driving change and managing stakeholders across product, technology, operations, and business leadership.
• Strong leadership skills, with the ability to mobilize resources and drive execution.
• Demonstrated ability to foster an inclusive work environment and build diverse teams.
• Ability to deliver results in a fast-paced environment, both as an individual contributor and as a manager.

Preferred Qualifications, Capabilities, and Skills

• Previous experience with Merchant Services products and client onboarding or servicing programs.
• Experience in product development life cycle, strategic planning, and change management.
• Ability to create high-quality senior/executive level program materials for decision-making.
• Willingness to travel as needed for key partner discussions.
• Experience mentoring team members for professional growth.
• Familiarity with innovative technologies and approaches in program management.
• Strong analytical and problem-solving skills.