Jobs at Citi Group in Morocco, Casablanca

• BTSS is a global service organization that provides a variety of core products and services to the business. These comprise of:
  • Archiving
  • Mail & Distribution
  • Managed Print Services
  • Office Supplies & Stationery
  • Marketing & Presentation Technology
  • Transactional Print
  • Global Travel
  • Corporate Card Program
  • Corporate Vehicle Program
• In addition to the 9 core services listed above, BTSS also oversees numerous country specific services on behalf of the business and other service groups where mutually agreed and with the appropriate controls in place. These include where appropriate: Accounts Payable (Country Imaging & Scanning), Executive Services (client hospitality, staff catering, Dining, reception, and switchboard), and a variety of other local utility services performed on behalf of other O&T products with no “on the ground” management presence.
• The role is responsible for the operational implementation and execution for one or more of the BTSS’ core and non-core products. This requires close coordination with the relevant regional Product Leads and Country Heads.

What you will do:

Strategy:

• Development and execution of the BTSS product strategy and operational delivery of BTSS services in conjunction with the BTSS Sub Cluster Head, and various regional functions as well as in country business management.
• Identification, development, and implementation of BTSS initiatives, which reduce cost, add value, increase control, enhance performance, and deliver shareholder value for in country services.
• Ensuring compliance with global and regional functional policies, procedures and programs whilst meeting local requirements and execution of local procedures as per country regulatory requirements as applicable.

Financial Management:

• Rigorous financial management and influence of direct and indirect spend. Identification and sustained delivery of cost efficiencies.
• Direct participation and/or coordination of important and complex projects of the department.
• Adhere and meet country financial budget.
• Monthly variance review and monitoring.

Talent:

• Help addressing training management for BTSS non-employees in country with the coordination of the country/Sub-cluster head.
• Provide Supervision and development of staff in country as/when require and applicable.

Operations Management:

• Ensure efficient delivery of BTSS services in country.
• Management of operational risk and control utilizing key performance indicators and service excellence and continuous Process Improvement techniques and identify weakness areas require corrections as appropriate.
• Continuous development and improvement of operational performance and output including efficiency, service quality and value for money.
• Regular interface with senior country management including the CCO, SCOO and various Business Heads as part of the country senior management team.
• Building and maintaining strong relationships and dialogue with key internal clients to ensure that services provided are customer centric and continually adapted to the changing needs of the business.
• Service delivery and operational management (performance analysis, reporting & metrics issue management, innovation, change management and continuous performance improvement).
• Management of significant outsourced operations including oversight of structured vendor management environment. Engagement with outsourced supplier management at senior levels.
• Building and maintaining a robust control environment across all areas of responsibility.

What we will need from you:

• Operational experience in related or similar areas ideally within financial services.
• People and performance management experience.
• Demonstrated knowledge of applying best practices in shared services delivery. Experience of applying strong project management disciplines, governance controls, change management programs and initiatives.
• Cost management and delivery of “bottom line” results. Demonstrable achievement of rigorous objectives and financial outcomes.
• Local marketplace knowledge from commercial, business, and political perspectives would be an advantage.
• Developed vendor management experience.
• Significant client liaison or relationship management experience.
• Fundamental understanding of controls and associated processes.
• Great Negotiation skills.
• Ability to influence stakeholders at all levels.
• Strong English verbal and written communication with good presentation skills.
• University Degree with a specialization in business, accounting/finance.

Time Type:

Key responsibilities include:

• Identify key market risk within Markets’ trading inventory with consideration of key market themes and environments through data analysis. Communicate results daily with head of IBR and trading heads. Help design appropriate hedging strategy as needed.
• Closely track performance of products within Global Markets on a regular basis, understand the drivers of market movements across different asset classes, analyze notable trends to form relative value and forward-looking view of material, concentration, and emerging risks.
• Understand the firm’s risk appetite, limits and our capital framework to allow effective optimization and allocation of risk.
• Build front to back holistic understanding of risk and its implications on all attributions of capital, such as Stress losses, Value-at-Risk, etc.
• Support the Head of IBR and Business Heads to analyze their return on capital and risk appetite ratio.
• Work closely with independent risk teams (2nd Line of Defense) in sizing appropriate risk limits for the overall business and monitor risk limit utilizations across businesses.
• Strengthen risk monitoring, control, and governance process within the business and legal entities, assist with occasional regulatory questions and requirements.
• Work with Technology / MQA to develop comprehensive risk monitoring framework to manage overall portfolio risk and capital utilization in a timely manner, propose optimization strategy.

Qualifications:

• 10+ years of experience in a related role, such as Trading/Structuring/Research or Quantitative/Data Analysis, for which one of the focuses was centered on managing Market Risk.
• Background and knowledge of Fixed Income and equity markets, and Fixed Income product structuring and trading are beneficial.
• Cross asset class product and market knowledge is important.
• Effective interpersonal skills to develop and maintain relationships.
• Consistently clear and concise written and verbal communication.
• Exceptional analytical and numerical competency. Strong analytical / quantitative background.
• Must have strong attention to detail, be self-motivated and inquisitive with an interest in financial markets and trading.
• Strong MS Excel, Bloomberg, Tableau, and problem-solving skills. Programing skills such as SQL and Python are preferred.
• Ability and strong interest to learn and understand various asset classes and associated risks

Education:

Bachelor’s degree or master’s degree. Preferably Engineering, Statistics, or Finance.

Anticipated Posting Close Date:

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Responsibilities:

• Conduct investigations and research on potentially suspicious clients using various internal and external systems and databases
• Conduct Cross Sector reviews among multiple Citi business lines.
• Document and report the review/investigation findings and prepare case files with the required supporting documentation
• Summarize, in writing, clear and concise findings of the investigation
• Advise senior management on next steps and provide recommendations on the next course of action (relationship retention, termination, Suspicious Activity Report (SAR))
• Manage risk by analyzing the root cause of issues and impact to business
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 4-8 years’ relevant experience
• Knowledge of AML regulations preferred
• Proficient in MS Office
• Excellent verbal and written communication skills in English and French
• Demonstrated analytical skills

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

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