Sales Supervisor Pi jobs at Boston Scientific in Thailand, Bangkok

Responsibilities:

• Serve as the primary resource for clinical support in case coverage, physician training, and allied healthcare worker training.
• Educate customers and internal BSC employees on the merits and proper clinical usage of our products through presentations and demonstrations using various formats and platforms.
• Attend cases in hospital labs for case support, training, and CMEs.
• Provide ongoing clinical and technical training and support to customers directly.
• Regularly visit customers and potential customers to identify their clinical needs, goals, and constraints related to patient care, and discuss and promote our products and services to achieve sales targets.
• Manage existing customers and acquire new ones in the assigned territory under the general supervision of the Manager.
• Plan and develop the market for our existing and new products according to divisional goals and objectives, optimizing available tools (e.g., consignment).
• Cultivate a wide range of business relationships with hospital management, purchasing departments, and hospital staff.
• Respond to customer needs and complaints regarding products and services by developing creative and feasible solutions or collaborating with other personnel (e.g., sales, clinical research, marketing, technical support).
• Develop advanced clinical knowledge and skills, including knowledge of Laac including Ultrasound and CT measurements, and Pulsed Field Ablation.
• Develop sales skills and manage inventory, forecasts, billings, tenders, and quotations.
• Analyze and report market and business feedback to the Manager and others on a monthly and yearly basis using all available support tools.
• Represent Boston Scientific values and integrity.

Key Skills & Experiences:

• Minimum bachelor’s degree in engineering/ biomedical/ biomedical engineering or any medical-related field.
• Minimum 5 years as an experienced and independent in the area of specialties
• Experience and familiar with EP, CRM or cardiovascular technologies will be advantageous.
• Sufficiency in English speaking is a must.
• Candidate must be proactive and has a strong willingness to learn.
• Excellent teamwork skill.

Sales & Marketing

• Visits existing and potential customers (e.g., physicians, physician office groups at hospitals) on a regular and planned basis to identify their clinical needs, goals, and constraints related to patient care and to discuss and promote our products and services to achieve monthly, quarterly and year sales targets as agreed with Manager.
• Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales
• Develops relationships and cultivates wide range of business relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
• Manages existing and acquire new customers in assigned territories under general supervision of the Manager.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
• Facilitate sales operation activities.

Clinical Support

• Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development for EP systems and catheters.
• Attends cases in labs of hospital accounts for case support and development efforts of our capital systems and their components.
• Educates customers and internal BSC employees on the merits and proper clinical usage of our products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all abreast of the latest product and technology developments for Rhythmia system.
• Responds to customer needs and complaints regarding products and services by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
• Providing initial and continuous, as needed, training and feedback for development team and sales representatives (as appropriate) on Rhythmia system, development process, products and features, and procedures involving those products and features.
• Will be required to maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, technical knowledge of EP technology, advancements, and business landscape.
• Will be required to develop / maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, technical knowledge of EP technology, advancements, and business landscape.
• Will be required to travel occasionally depending on area coverage need.

Job Requirements:

• Minimum bachelor’s degree in engineering/ biomedical/ biomedical engineering or any medical-related field.
• Minimum 5 years as an experienced and independent in the area of specialties
• Experience and Familiar with CRM will be advantageous.
• Knowledge & familiar with EP 3D ,2D, FD will be advantageous.
• Fluently in Thai/English
• Proactive, initiative, and outspoken personality.
• Excellent teamwork skill.

Sales & Marketing

• Visits existing and potential customers (e.g., physicians, physician office groups at hospitals) on a regular and planned basis to identify their clinical needs, goals, and constraints related to patient care and to discuss and promote our products and services to achieve monthly, quarterly and year sales targets as agreed with Manager.
• Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales
• Develops relationships and cultivates wide range of business relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
• Manages existing and acquire new customers in assigned territories under general supervision of the Manager.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
• Facilitate sales operation activities.

Clinical Support

• Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development for EP systems and catheters.
• Attends cases in labs of hospital accountsfor case support and development efforts of our capital systems and their components.
• Educates customers and internal BSC employees on the merits and proper clinical usage of our products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all abreast of the latest product and technology developments for Rhythmia system.
• Responds to customer needs and complaints regarding products and services by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
• Providing initial and continuous, as needed, training and feedback for development team and sales representatives (as appropriate) on Rhythmia system, development process, products and features, and procedures involving those products and features.
• Will be required to maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, technical knowledge of EP technology, advancements, and business landscape.
• Will be required to develop / maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, technical knowledge of EP technology, advancements, and business landscape.
• Will be required to travel occasionally depending on area coverage need.

Job Requirements:

• Minimum bachelor’s degree in engineering/ biomedical/ biomedical engineering or any medical-related field.
• Minimum 5 years as an experienced and independent in the area of specialties
• Experience and Familiar with CRM will be advantageous.
• Knowledge & familiar with EP 3D ,2D, FD will be advantageous.
• Fluently in Thai/English
• Proactive, initiative, and outspoken personality.
• Excellent teamwork skill.

This position is a local employment only.

Responsibilities

• Industry knowledge: Responsible for providing continuous tools and education to self and team members to ensure up to date industry, competitor and product knowledge; Maintains knowledge of the industry and the competition continually seeking information from physicians, suppliers, and others to challenge, modify and prioritize regional strategies; Collects data from their region on competitor's sales tactics and prepares the team to counter them and keeps the marketing organization aware; Maintains awareness of industry trends and their impact on local /regional sales activities.
• Selling Skills: Visit customers and / or potential customers of Boston Scientific on a regular and planned basis to promote products and services to achieve monthly, quarterly and yearly revenue targets, as agreed with Country division Manage; Prepares quarterly regional sales forecast and participates in the determination of market potential and sales expense estimates; Develops an in depth knowledge of the products and services provided by the division; Support customers in terms of correct use of Boston Scientific products; Attend meetings, conferences and exhibitions, as required to promote Boston Scientific products and services; Develops markets and businesses according with divisional goals and objectives, trough execution, while optimize available tools (consignment, etc.); Identifies sales forecast gaps, submits corrective strategies and implements aggressive sales growth; Develops and recommends expansion analysis of new field territories; Responsible for developing, implementing and monitoring a region targeting program; Identifies & recommends promotion programs and materials to help support the sales plan & strategy; Shares personal selling experiences in a way that motivates others and teaches applicable skills; Coaches others in the field as appropriate on a disciplined selling model; Models strong selling skills in front of the customer with others present and without taking over the sales process; Actively supports corporate/divisional selling initiatives by proactively assisting in the training and influencing their team.
• Business Management: Monitors own and team member's sales performance on an ongoing basis, initiating corrective actions, preparing reports, summaries, analysis and documentation on all aspects of region management; Assists sales support/marketing staff members in activities such as sales promotion, training or market research in planning and executing special projects; Ensures the effective implementation of representative customer records, key contacts, reports and company policies; Show ongoing usage of AMS and encourages team to update data frequently; Develops and executes sales strategies and activities in conjunction with the Country Sales Manager; Plans and controls expenses to ensure sales objectives are met within budget; Integrates individual territory plans and account profiles into a broader regional sales plan and coaches sales team accordingly, in consultation with the Country division Manager; Conducts quarterly sales reviews with team and manager, adjusts strategies in accordance with Country requirements; Participates in pan-European, cross-functional and cross-divisional communication and team-work meetings; As interface to Clients and Customer Service has direct responsibility to facilitate, share documents and process to identify, notify and ensure any complaint or problem are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors - Drive as needed to support and facilitate any field corrective action related his/her scope; Participates in driving quality awareness in every employee, while guiding the local organization towards improved performance and customer oriented initiatives; Co-ensures that employees are notified of all mandatory training and quality obligations with HR Manager; Tracks completion of mandatory training.
• Clinical Excellence: Is up to date and knows how to read and interpret clinical studies and data and is competent discussion partner to doctors; Maintains the skills and knowledge to sell the entire product line to all applicable buying influences and can differentiate each product line against the competitor's products in front of the customer.
• Quality: As interface to Clients and Customer Service has direct responsibility to facilitate, share documents and process to identify, notify and ensure any complaint or problem are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors; Drive as needed to support and facilitate any field corrective action related his/her scope; Ensures that all products and advertisement have been through the appropriate approval processes, prior to sharing or publishing (LAR).

Key Skills & Experience

• A Bachelor's degree in Life Sciences, Business Administration, or a related field. A Master's degree is preferred.

• Minimum of 10 years of experience in sales and least 5 years of experience in the vascular field, with a proven track record of sales and territory management.

• Experience working closely with KOLs (Key Opinion Leaders) in the vascular field, with a strong understanding of their needs and preferences.

• Experience in inventory management and oversight of product logistics.

• A strong background in executing regional sales strategies, including forecasting and budget planning.

• Industry Knowledge:
  • Responsible for providing continuous tools and education to group members to ensure up to date industry, competitor and product knowledge;
  • Maintains knowledge of the industry and the competition continually seeking information from physicians, suppliers, and others to challenge, modify and prioritize regional strategies;
  • Collects data from their region on competitor's sales tactics and prepares their team to counter them and keeps the marketing organization aware;
  • Maintains awareness of industry trends and their impact on local/regional sales activities.
• Business Management:
  • Monitors region sales performance on an ongoing basis, initiating corrective actions, preparing reports, summaries, analysis and documentation on all aspects of region management;
  • Assists sales support/marketing staff members in activities such as sales promotion, training or market research in planning and executing special projects; Ensures the effective implementation of representative customer records, key contacts, reports and company policies;
  • Develops and executes sales strategies and activities in conjunction with the Head of Country;
  • Plans and controls expenses to ensure sales objectives are met within budget;
  • Integrates individual territory plans and account profiles into a broader regional sales plan and coaches sales team accordingly, in consultation with the Head of Country;
  • Prepares quarterly regional sales forecasts and participates in the determination of market potential and sales expense estimates.
• Sales Execution:
  • Regularly travels out with each team member, at least 3 days per week, to ensure divisional strategies are fully implemented; Ensures effective territory management and account targeting is practiced in each territory;
  • Conducts quarterly sales reviews with team and manager, adjusts strategies in accordance with Country requirements;
  • Responsible for developing, implementing and monitoring a region targeting program; Shares personal selling experiences in a way that motivates others and teaches applicable skills;
  • Strong selling skills in front of the customer with others present and without taking over the sales process;
  • Coaches others in the field on a disciplined selling model; Identifies sales forecast gaps, submits corrective strategies and implements aggressive sales growth; Develops and recommends expansion analysis of new field territories;
  • Identifies & recommends promotion programs and materials to help support the sales plan & strategy;
  • Actively supports corporate/divisional selling initiatives by proactively assisting in the training and influencing their team.
• Clinical Excellence:
  • Maintains the skills and knowledge to sell the entire product line to all applicable buying influences and can differentiates each product line against the competitor's products in front of the customer.
• Creative Economic and Value-Added Solutions:
  • Identifies and develops working relationships with the economic buyer in their country/ regions key accounts;
  • Facilitation of contract negotiations involving all products within the region;
  • Creates a compete "bundle" of product and value-add services;
  • Evaluates situations as they affect both the account/customer, as well as the country's overall business needs;
  • Helps define negotiation parameters for tough economically constrained customer situations.
• Building and Maintaining Relationships:
  • Maintains contact with major accounts and key relationships seeking to leverage profitable business ventures;
  • Assist key customers in the creation, maintenance, expansion and startup of divisionally related educational courses and forums; Attend and participate in customer, company and industry sponsored forums and courses;
  • Develop and maintain relationships with key BSC functional areas;
  • Spends maximum time in the field with each sales representative to support their professional development needs and to maintain and develop strong relationships and understanding of the customer.
• Quality:
  • Spends maximum time in the field with each sales representative to support their professional development needs and to maintain and develop strong relationships and understanding of the customer;
  • As interface to Clients and Customer Service has direct responsibility to facilitate, share documents and process to identify, notify and ensure any complaint or problem are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors; Drive as needed to support and facilitate any field corrective action related his/her scope;
  • Participates in driving quality awareness in every employee, while guiding the local organization towards improved performance and customer oriented initiatives;
  • Co-ensures that employees are notified of all mandatory training and quality obligations with HR Manager - Tracks completion of mandatory training; Ensures that all products and advertisement have been through the appropriate approval processes, prior to sharing or publishing.

• Industry Knowledge:
  • Responsible for providing continuous tools and education to group members to ensure up to date industry, competitor and product knowledge;
  • Maintains knowledge of the industry and the competition continually seeking information from physicians, suppliers, and others to challenge, modify and prioritize regional strategies;
  • Collects data from their region on competitor's sales tactics and prepares their team to counter them and keeps the marketing organization aware;
  • Maintains awareness of industry trends and their impact on local/regional sales activities.
• Business Management:
  • Monitors region sales performance on an ongoing basis, initiating corrective actions, preparing reports, summaries, analysis and documentation on all aspects of region management;
  • Assists sales support/marketing staff members in activities such as sales promotion, training or market research in planning and executing special projects; Ensures the effective implementation of representative customer records, key contacts, reports and company policies;
  • Develops and executes sales strategies and activities in conjunction with the Head of Country;
  • Plans and controls expenses to ensure sales objectives are met within budget;
  • Integrates individual territory plans and account profiles into a broader regional sales plan and coaches sales team accordingly, in consultation with the Head of Country;
  • Prepares quarterly regional sales forecasts and participates in the determination of market potential and sales expense estimates.
• Sales Execution:
  • Regularly travels out with each team member, at least 3 days per week, to ensure divisional strategies are fully implemented; Ensures effective territory management and account targeting is practiced in each territory;
  • Conducts quarterly sales reviews with team and manager, adjusts strategies in accordance with Country requirements;
  • Responsible for developing, implementing and monitoring a region targeting program; Shares personal selling experiences in a way that motivates others and teaches applicable skills;
  • Strong selling skills in front of the customer with others present and without taking over the sales process;
  • Coaches others in the field on a disciplined selling model; Identifies sales forecast gaps, submits corrective strategies and implements aggressive sales growth; Develops and recommends expansion analysis of new field territories;
  • Identifies & recommends promotion programs and materials to help support the sales plan & strategy;
  • Actively supports corporate/divisional selling initiatives by proactively assisting in the training and influencing their team.
• Clinical Excellence:
  • Maintains the skills and knowledge to sell the entire product line to all applicable buying influences and can differentiates each product line against the competitor's products in front of the customer.
• Creative Economic and Value-Added Solutions:
  • Identifies and develops working relationships with the economic buyer in their country/ regions key accounts;
  • Facilitation of contract negotiations involving all products within the region;
  • Creates a compete "bundle" of product and value-add services;
  • Evaluates situations as they affect both the account/customer, as well as the country's overall business needs;
  • Helps define negotiation parameters for tough economically constrained customer situations.
• Building and Maintaining Relationships:
  • Maintains contact with major accounts and key relationships seeking to leverage profitable business ventures;
  • Assist key customers in the creation, maintenance, expansion and startup of divisionally related educational courses and forums; Attend and participate in customer, company and industry sponsored forums and courses;
  • Develop and maintain relationships with key BSC functional areas;
  • Spends maximum time in the field with each sales representative to support their professional development needs and to maintain and develop strong relationships and understanding of the customer.
• Quality:
  • Spends maximum time in the field with each sales representative to support their professional development needs and to maintain and develop strong relationships and understanding of the customer;
  • As interface to Clients and Customer Service has direct responsibility to facilitate, share documents and process to identify, notify and ensure any complaint or problem are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors; Drive as needed to support and facilitate any field corrective action related his/her scope;
  • Participates in driving quality awareness in every employee, while guiding the local organization towards improved performance and customer oriented initiatives;
  • Co-ensures that employees are notified of all mandatory training and quality obligations with HR Manager - Tracks completion of mandatory training; Ensures that all products and advertisement have been through the appropriate approval processes, prior to sharing or publishing.