Principal Strategic Sourcing Specialist jobs at Boston Scientific in Malaysia

About the role:

Field Sales Manager AFIB

Sales & Marketing

• Visits existing and potential customers (e.g., physicians, physician office groups at hospitals) on a regular and planned basis to identify their clinical needs, goals, and constraints related to patient care and to discuss and promote our products and services to achieve monthly, quarterly and year sales targets as agreed with Manager.
• Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales
• Develops relationships and cultivates wide range of business relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
  Manages existing and acquire new customers in assigned territories under general supervision of the Manager.
  Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
• Facilitate sales operation activities.

Clinical Support

• Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting,system/software development for EP systems and catheters.
  Attends cases in labs of hospital accounts for case support and development efforts of our capitalsystems and their components.
• Educates customers and internal BSC employees on the merits and proper clinical usage of ourproducts by giving presentations and demonstrations using a wide variety of formats andplatforms (e.g., slides, transparencies, manuals) to keep all abreast of the latest product andtechnology developments for Rhythmia system.
• Responds to customer needs and complaints regarding products and services by developingcreative and feasible solutions or working with other related personnel to develop optimal
  solutions.
• Providing initial and continuous, as needed, training and feedback for development team andsales representatives (as appropriate) on our EP systems, development process, products andfeatures, and procedures.
• Will be required to maintain advanced clinical knowledge of cardiac ablation, cardiac ablationcomponents, technical knowledge of EP technology, advancements, and business landscape.
• Will be required to develop / maintain advanced clinical knowledge of cardiac ablation, cardiacablation components, technical knowledge of EP technology, advancements, and businesslandscape.
• Will be required to travel occasionally depending on area coverage and training needs.

Job Requirements:

• Minimum bachelor’s degree in engineering/ biomedical/ biomedical engineering or any medicalrelated field.
• Minimum 2 years as an experienced and independent in the area of specialties
• Experience and familiar with EP, CRM or cardiovascular technologies will be advantageous.
• Familiarity in local speaking language like Malay. However, sufficiency in English speaking is amust.
• Candidate must be proactive and has a strong willingness to learn.
• Excellent teamwork skill.

: Remotely

Sales & Marketing

• Visits existing and potential customers (e.g., physicians, physician office groups at hospitals) on a regular and planned basis to identify their clinical needs, goals, and constraints related to patient care and to discuss and promote our products and services to achieve monthly, quarterly and year sales targets as agreed with Manager.
• Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales
• Develops relationships and cultivates wide range of business relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
  Manages existing and acquire new customers in assigned territories under general supervision of the Manager.
  Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
• Facilitate sales operation activities.

Clinical Support

• Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development for EP systems and catheters.
  Attends cases in labs of hospital accounts for case support and development efforts of our capital systems and their components.
• Educates customers and internal BSC employees on the merits and proper clinical usage of our products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all abreast of the latest product and technology developments for Rhythmia system.
• Responds to customer needs and complaints regarding products and services by developing creative and feasible solutions or working with other related personnel to develop optimal
  solutions.
• Providing initial and continuous, as needed, training and feedback for development team and sales representatives (as appropriate) on our EP systems, development process, products and features, and procedures.
• Will be required to maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, technical knowledge of EP technology, advancements, and business landscape.
• Will be required to develop / maintain advanced clinical knowledge of cardiac ablation, cardiac ablation components, technical knowledge of EP technology, advancements, and business landscape.
• Will be required to travel occasionally depending on area coverage and training needs.

Job Requirements:

• Minimum bachelor’s degree in engineering/ biomedical/ biomedical engineering or any medical related field.
• Minimum 2 to 3 years of relevant experience in medical devices (e.g., EP, CRM, or cardio technologies as an advantage).
• Familiarity in local speaking language like Malay. However, sufficiency in English speaking is a must.
• Candidate must be proactive and has a strong willingness to learn.
• Excellent teamwork skill.

Responsibilities

• Maintain and monitor Capital Equipment opportunity funnel from lead through deal closure; manage renewal timelines and upsell tracking
• Collaborate with global product and marketing teams to localize materials for local markets, support service program launches, and ensure timely rollouts
• Provide regional coordination for tools, presentations, sales aids, and training assets
• Act as the central resource for KPI tracking, quote-to-close metrics, and pricing consistency
• Ensure best practice sharing and standardized processes across countries for efficient execution
• Serve as a key enabler to reduce administrative burden on country teams and frontline sales

Requirements:

• Minimum Bachelor Degree in any discipline
• Minimum 3–5 years of experience in sales support, marketing, or product coordination in relation to capital equipments
• Proficient in CRM tools (e.g., Salesforce) or equivalent, quoting tools and powerpoint
• Strong attention to detail and experience working with regional or global teams
• Excellent communication skills and ability to work in a fast-paced, matrixed environment
• Experience in medical devices or capital equipments industry is preferred

Quality System Requirements:

For those individuals that supervise others, the following statements are applicable:

• Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
• Establishes and promotes a work environment that supports the Quality Policy and Quality System.

Responsibilities

• Develop further as professional sales rep by acquiring working knowledge, product knowledge, and clinical & professional selling techniques.
• Visit existing customers and/or potential customers on a regular and planned basis to promote products and services; execute marketing and promotional activities to achieve monthly, quarterly and yearly sales targets.
• Plan and develop the market strategies for promotion on existing and new products according with divisional goals and objectives.
• Provide ongoing technical training and knowledge exchange with customers through scheduled continuous medical education (CME).
• Must be willing to enter and provide case support in the Operating Theatres (OT) and Interventional Cardiac Lab (ICL).
• Able to handle professionally variety of issues, objections and complaints (if any) from relevant stakeholders, in timely manner.
• Closely monitor consignment stocks and practises good management of inventories for sales optimization and prevention of variances/discrepancies.
• Cultivate wide range of business relationships with hospital management, purchasing department and hospital staff.
• Supports team members by setting an example, coaching and providing feedback and guidance.
• May lead small projects or project steps with manageable risks and resource requirements.
• Must be able to attend all meetings, conferences and exhibitions as required.
• Good general knowledge in medical device industry (BSC and competitors) and in-depth product knowledge upon confirmation.

Key Skills & Experiences

• Degree holder preferably in medical-related field
• At least 3 years in the medical industry, preferably in medical devices
• Must be fluent in English and Malay languages, other languages is an added advantage.
• A team player and able to work harmoniously with all BSC employees.
• To represent Boston Scientific values and integrity

Key Responsibilities

• Collaborates with cross-functional teams to lead and/or support the organization of events and meetings, while following established guidelines, processes, and tools
• Communicates proactively to all levels of management and stakeholders. Ability to handle senior Key Opinion Leader (KOL) communication individually
• In all actions with HCPs, demonstrates a primary commitment to compliant behavior with documented processes and procedures in case of audits
• Fosters strong relationships with key customers, both internal and external
• Serves as a liaison and event resource for initiatives and can communicate clearly and directly to the Senior Leadership when required on activities and progress
• Able to collaborate with identified vendors to ensure that initiatives meet objectives
• Directs and initiates solutions in support of continuous improvement
• Defines, tracks, and maintains budgets. Ensures cost-saving measures and spending within allocated amount. Ability to work resourcefully within budgets
• Maintains and enhances knowledge of meetings, events and tradeshow industry trends and best-in-class practices as related to responsibilities
• Manages and ensures consistency in the Boston Scientific brand

Key Qualifications

• Minimum 5 years of relevant experience
• At least a degree or equivalent
• Familiarity and work experience with markets in the Asia Pacific region. Fluency in an additional language in the Asia Pacific region would be an advantage
• Experience in a corporate environment managing meetings, events and tradeshows. Healthcare experience preferred to understand strict compliance rules
• Strong vendor management skills to be able to deliver projects on deadline and to budget
• High level strategic knowledge of event management software web registration and experience of working on learning platforms required
• Must have demonstrated ability to develop and maintain strong relationships with stakeholders. Good communication skills and ability to use diplomacy and tact to diffuse high tension situations, particularly external contacts/vendors
• Strong communication and multitasking abilities, preference to candidates who can hit the ground running. Ability to guide and mentor junior and in-country teams on processes and documentation
• Ability to work independently and collaboratively to meet deadlines and prepare materials with a high degree of accuracy
• Highly organized, proactive, resourceful, energetic, creative and problem-solving thinker, able to exercise sound judgment
• Ability and flexibility to travel to provide onsite support as required

Purpose Statement

The QA Specialist I, APAC will perform a variety of Quality Assurance (QA) activities for the APAC countries to ensure compliance to internal procedure in accordance with Boston Scientific (BSC) Quality Systems. This includes developing, establishing, executing and maintaining quality systems and practices which meets BSC, customer and regulatory requirements.

Key Responsibilities

• Member of the Center of Excellence (CoE) for centralized quality activities and processes
• Executes day-to-day activities for the centralized quality processes such as document review, data verification and process tracking
• Maintain trackers, dashboards and reports to ensure accuracy and timeliness of information
• Assure the development and execution of streamlined centralized quality processes
• Support cross-country QA processes by ensuring data and documentation are aligned
• Participate in improvement initiatives as assigned, contributing to project activities in support of standardization and efficiency goals
• Act as the point of contact on requests from affiliates, supporting and providing the required data or information
• May support SME and Manager in maintaining high level of control of the quality processes
• Apply sound, systematic problem-solving methodologies in identifying, prioritizing, communicating, and resolving quality issues
• Perform collection, analysis, and trending of quality indicator data in support of management review and/or goals and objectives

Key Qualifications

• At least a Bachelor’s degree in any engineering or equivalent field
• 1-2 years of experience in Quality, Regulatory, or related function, preferably in medical devices or regulated industry
• Basic understanding of quality systems, procedures and documentation
• Good organizational and communication skills, ability to interact with regional stakeholders
• Proficiency in Microsoft Excel, Microsoft Word, Microsoft Visio and Microsoft Point
• Language requirements: Proficiency in English, Bahasa Malaysia and Chinese (written and spoken) is required to manage documentation and communication across APAC countries

Purpose Statement

The QA Specialist II, APAC will perform a variety of Quality Assurance (QA) activities for the APAC countries to ensure compliance to internal procedure in accordance with Boston Scientific (BSC) Quality Systems. This includes developing, establishing, executing and maintaining quality systems and practices which meets BSC, customer and regulatory requirements.

Key Responsibilities

• Member of the Center of Excellence (CoE) for centralized quality activities and processes
• Executes day-to-day activities for the centralized quality processes such as document review, data verification and process tracking
• Maintain trackers, dashboards and reports to ensure accuracy and timeliness of information
• Assure the development and execution of streamlined centralized quality processes
• Support cross-country QA processes by ensuring data and documentation are aligned
• Member in improvement initiatives assigned, contributing to project activities in support of standardization and efficiency goals
• Identify process gaps, propose improvements, and contribute to standardization activities
• Provide training, guidance and support to junior team members
• Act as the point of contact on requests from affiliates, supporting and providing the required data or information
• May support the SME and Manager in maintaining high level of control of the quality processes
• Manage more complex QA tasks, including exception handling and problem-solving
• Perform collection, analysis, and trending of quality indicator data in support of management review and/or goals and objectives

Key Qualifications

• At least a Bachelor’s degree in any engineering or equivalent field
• 3 -5 years of experience in Quality, Regulatory, or other related functions, preferably in medical devices or regulated industry
• Demonstrated ability to apply conceptual knowledge to solve routine and moderately complex problems
• Familiarity with ISO 13485, GMP, or similar regulatory requirements
• Strong organizational and communication skills, ability to interact with regional stakeholders
• Exposure to project-based work or continuous improvement activities (Lean, Six Sigma, Kaizen, etc) is an added advantage
• Proficiency in Microsoft Excel, Microsoft Word, Microsoft Visio and Microsoft Point
• Language requirements: Proficiency in English, Bahasa Malaysia and Chinese (written and spoken) is required to manage documentation and communication across APAC countries