Jobs at Booking in China, Shanghai

Key Job Responsibilities

As a Senior Software Engineer , you are responsible for the development, performance, and scaling of our public website as well as internal systems. You will work independently and will also be responsible for making technical decisions within a team.

Important aspects of the job include:

• Rapidly developing next-generation scalable, flexible, and high-performance systems.
• Solving issues with the site and internal systems, prioritizing based on customer impact
• Acting as an intermediary for problems, with both technical and non-technical audiences
• Testing; we run thousands of experiments running at one time. We built one of the most advanced A/B testing platforms in the industry.
• Most products are developed in Perl, but not all. Perl is very effective when it comes to rapid prototyping, which our product development teams do a lot of. It’s not necessary to know Perl before you start, but it helps. We are not just using the language, we influence the future of the language.
• Contributing to the growth of Booking.com through interviewing, on-boarding, or other recruitment efforts

Role Qualifications & Requirements

We have found that people who match the following requirements are the ones who fit us best:

• 7+ years software development experience; using 2 or more server side programming languages. Preferably Perl, Java, Python, Scala, C++ etc.
• Previous experience with distributed systems
• Hands on experience of developing in and contributing to open source data technologies, such as Hadoop
• Demonstrable experience with MySQL and PostgreSQL or similar relational databases
• Experience of working on products that impact a large customer base is an advantage
• Preferably a university degree in Mathematics or Software Engineering

• Fluent in the English and Chinese language both spoken and written.

• This role may be required to work on an on-call rotation

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

• Let’s go places together:

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

The Senior Localisation Specialist seeks to bring the best user experience to our audience in the French market, one of the company’s key markets, through high quality localisation. The Senior Localisation Specialist will help ensure the localised and transcreated content provided into French to Booking.com and its sister companies is accurate, locally relevant and is adhering to brand and product instructions and requirements as well as internal language assets, thus supporting the success of global strategic ambitions, new product launches and various campaigns in the company’s key markets locally.

The Senior Localisation Specialist is expert in quality and language asset management, as well as translation, localisation and transcreation, they are advanced users of translation management systems and possess the knowledge and skills required to train and critically assess quality provided by internal and external linguists in French as per the applicable quality framework.

The Senior Localisation Specialist is accountable for ensuring internally applicable quality standards are met and will provide local market insights and localisation consultancy and lead initiatives such as local competitor analysis, user research and experimentation to help identify and act upon opportunities to localize deeper for the local market.

Responsible for creating and maintaining language assets and language training resources, the Senior Localisation Specialist also supports the execution of localisation projects from a quality-process perspective.

• Own and be responsible and accountable for the quality of the translations provided by internal and external linguists in French to ensure the localised content into French is accurate, adapted to the local culture and market and is adhering to brand and product instructions and requirements as well as internal language assets. thus supporting the success of global strategic ambitions in their key market locally;

• Create, manage and maintain internal language assets and French language and culture guidelines, including term bases, glossaries, translation memories, style guides to be used by internal and external linguists;

• Assess the quality of the copy transcreated as part of key-market campaigns into the local language. May get involved at any stage of the end-to-end journey from the copy/brief creation of content to the localized copy quality assessment.

• Perform regular quality assessments of the copy translated by internal and external linguists as per applicable quality framework and driving translated copy improvements based on stakeholder feedback;

• Provide quality coaching and training to internal linguists, external vendors and freelancers to maintain and/or improve quality of the content localised into French;

• Monitor quality performance metrics and output of internal and external linguists providing translations into French, identify and act upon opportunities for improvement identified by performing root cause analysis, quality deep dives and giving consistent feedback and training to internal and external linguists;

• Ensuring that existing and new quality processes, methodologies, and guidelines are followed and understood by vendor linguists and that applicable quality performance targets are met;

• Contribution to the documentation of internal localisation quality processes and knowledge base maintenances, in cooperation with the Quality Manager;

• Apply existing market and language knowledge and expertise to provide proactive localisation consultancy to the business to help ensure the localized content is locally relevant to the French market and drive market localisation opportunities collaborating with relevant stakeholders across the company;

• Work closely with key stakeholders, also at every stage of the copy/content creation process, as needed by providing local market insights and consultancy;

• Lead key market research such as competitor analysis, localisation SWOT analysis, market research and support local language copy AB testing. Apply available market insights, findings and localisation data in daily work to support company and regional localisation strategy in the French market;

• Support the Quality Management team, Localisation Program Office and Hub Manager with regional and global quality-related initiatives;

• Own checking the quality of the language test, creating training resources for internal and external linguists and sharing regular feedback on their quality as per applicable quality framework during and after external and internal linguists’ hiring;

• Cooperate with the Quality Manager and support the development and execution of quality improvement programmes;

• Optimizing existing quality processes for French, initiating and implementing new ways to improve the team’s work to support quality;

• Proactively sourcing for insights and current trends in the local market and field of localisation quality management and technologies and identifying opportunities to apply gained knowledge within the team and localisation track;

• Bachelor Degree in Language, Translation, or related field

• Min. 5 years of experience in the localisation industry

• Min. 5 years experience in translation, transcreation, audiovisual translation and/or writing localized copy for the French market and or managing the localisation quality of French

• Native level French speaker with excellent knowledge of spoken and written English

• Experience in QA testing or Linguistic QA management;

• Experience in quality management including revision, editing, giving and receiving feedback on translation quality to internal and external linguists

• Terminology management for French

• Excellent proficiency with at least 1 translation management software

• MT post-editing

• Analytical skills and ability to interpret available quality and localisation data and market insights to support and maintain quality in French

• Excellent communication and networking skills with a strong ability to influence different stakeholders (virtually and in person)

• Proactive and initiative taker, both when working independently and in collaboration with a team;

• Stakeholder and vendor management

• Ability to provide quality coaching and continuous feedback effectively and objectively

• Understanding of internationalization, SEO, e-commerce, UX and marketing techniques

• Teamwork and ability to cooperate effectively with a local and international global team

• Prior experience as a Senior Localisation Specialist, Quality Manager or related roles is a plus

• Experience with e-commerce product localisation and marketing and creative content translation and transcreation is a plus

Total Reward Philosophy:

• The benefits and perks offered by the company can be .

Career Development Opportunities:

• Learn more about here.

• and benefit from a mentoring relationship with a more experienced person to help you identify and achieve your professional and personal development goals.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Key Job Responsibilities and Duties:

• Defining the vision (end goal, one year and beyond) and roadmap (how to achieve it, quarter-per-quarter) for the team.

• Working with the team to translate the team's needs into development requirements that drive impact for the business.

• Owning the ideation, post mortem, prioritization, backlog, customer feedback loop processes.

• Guiding new features, systems and services from inception to launch while keeping (internal) customers at the center of everything.

• Measuring and reporting the team’s progress and impact to the business in a transparent and effective way. This includes defining key business and services success metrics, tracking them, and improving upon them.

• Using data to inform team priorities and decision making.

• Being the advocate for the team’s customers and stakeholders and keeping the track, customers, stakeholders, and the wider business up-to-date with team progress.

Qualifications & Skills:

• 3+ years of Tech Product Management experience.

• Experience working with Agile development methodologies.

• Having the aim to provide our customers and partners with an outstanding experience.

• Proven experience of working effectively with and communicating to a diverse set of stakeholders.

• Be commercially aware and have a strategic mind, able to identify business opportunities and deliver against them.

• Have excellent communication skills and be able to communicate with the business at all levels.

• Be a highly motivated self-starter with a flexible, can-do attitude.

• An analytical orientation and strong problem-solving skills demonstrated by the ability to structure issues and analyze alternative solutions.

• Able to understand and formulate meaningful business metrics.

• Fluent in the English language both spoken and written.

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

• Let’s go places together:

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

• Write in a clear and concise way across online channels, platforms and end-to-end experiences to impact key business metrics

• Send copy to Language Specialists with sufficient context (conceptual and visual) for translating your ideas to local audiences

• Use qualitative and quantitative data, as well as key business metrics to measure the impact of your work and transform those insights into new iterations

• Collaborate with other UX Writers to ensure messaging is aligned across all touchpoints, in line with our craft standards and guidelines

• Work alongside Product Managers, UX Writers, Designers, Researchers, Developers and many others to develop and execute business strategy through your writing

• You have a minimum 3 years relevant experience in UX Writing – this includes past experience working in e-commerce or data-driven product teams

• You have a native level fluency in English

• You have a portfolio that demonstrates your UX writing experience

• You’re a passionate advocate for users, dedicated to the craft of writing and creating elegant user experiences

• You write copy that is intuitive, futureproof and scalable

• You are technically savvy, with an understanding of experimentation and deriving data and insights from quantitative and qualitative research

• You have a can-do attitude and work well independently and in a team

• You’re self-driven and take ownership of your ideas to solve challenging problems in an evolving environment

• You thrive on feedback, responding with creative thinking and iterations

• You enjoy working with people of diverse backgrounds, cultures and disciplines

• You are a strong communicator with an eye for detail

• You are able to prioritise multiple projects and stakeholders

• Fluent English & Chinese communication

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to €1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

• Let’s go places together:

• Please apply with your English CV and link your portfolio or writing samples. Samples should include UX/product writing work specifying your role and clearly defining problems, solutions and your UX processes.

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

• Have an opportunity to contribute to a high-scale, complex, world-renowned product and see the real-time impact of your work on millions of travelers worldwide
• Be part of a truly international fast-paced environment and performance-driven culture
• Leverage opportunities to grow technically and personally via initiatives, hackathons, conferences, and UX community involvement
• Design end-to-end user flows and UI solutions based on business needs and customer insights
• Produce related UI and UX assets and relevant documentation
• Collaborate closely with Product Management, Research, Writing, and Engineering team members in conceiving design approaches, iterating/validating designs, and executing holistic, quality design solutions
• Work with our design system team and components
• Work with data analysts and internal tools to experiment and validate your proposed solutions

• 3 to 6 years of experience designing production-level, high-quality assets for web products and native mobile apps
• Advanced knowledge of desktop and web UI design methods, utilization of accessibility practices and design systems, and related the principles, concepts, and theories of product design
• A successful track record of designing and shipping projects as evidenced in resume and portfolio
• Large corporate software product and design development preferred
• Experience collaborating with and influencing product management, copywriting, research, brand
• Expertise in core design tools, such as Figma, Sketch, and familiarity with corporate collaboration and communication tools and software
• Informing design approach and solutions based on customer insights garnered from quantitative and qualitative data and on business priorities
• Strong communication, influence, presentation, and negotiation skills
• Specialized skills such as visual design, information architecture, animation, systems design, brand implementation a plus
• Experience working on a product spanning across multiple cultures / languages a plus
• Thriving in a fast-paced, multidisciplinary, collaborative environment
• Bachelor’s or Master’s Degree preferred, but may be substituted with work experience

• Fluent English & Chinese communication

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parental (22-weeks paid leave), grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, working from home furniture and ergonomic support, and up to 20 days per year working from abroad (home country)

• Discounts & Wallet credits to spend on our products, upgrade to Booking.com Genius Level 3, and friends & family Booking.com discount vouchers

• Free access to online learning platforms, development and mentorship programs

• Global Employee Assistance Program, free Headspace membership

Process:

• Let’s go places together:

• The general recruitment process may entail: a phone discussion with the recruiter and business interviews

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Role Description:

As a Senior Workspace Specialist HQ you work on all topics but have your own area of expertise being, Hospitality, Events, Hard Services or Soft Services.

Key Job Responsibilities and Duties:

• Ensure all Workspace Services processes are regularly reviewed, updated, and compliant with regulations and organizational needs.

• Oversee operational supplier management, ensuring contracted services are delivered as agreed and addressing any performance issues through proper channels.

• Act as a subject matter expert and provide operational support across REWS-led projects, including implementing project outcomes and managing smaller initiatives.

• Drive demand and stakeholder management by using data insights and employee feedback to deliver continuous improvements in employee experience and business continuity. Collaborate with stakeholders, Community and Events teams, and local committees to plan, coordinate, and support inclusive social events and community-building activities within budget.

• Coordinate with security and ERO teams to maintain up-to-date safety processes and ensure effective emergency response organization and preparedness.

• Lead effective communication with HQ stakeholders, manage escalations, promote wellbeing and sustainability initiatives, and share relevant industry trends to build a positive and informed workspace culture.

• The responsibilities of this role require a strong on-site presence. Therefore, the Senior Workspace Specialist is expected to work from the office at least four days per week.

Qualifications & Skills:

• Previous experience in hard services and vendor management is required.

• Effective communication skills, including clear, transparent information sharing with stakeholders and fluency in Dutch for the Amsterdam Campus.

• Strong stakeholder management and relationship-building abilities, fostering collaborative partnerships and understanding stakeholder expectations and feedback.

• Expertise in change management, supporting stakeholders through change with effective communication and targeted support. Flexibility and adaptability to navigate changing work environments and stakeholder needs, including remote and hybrid arrangements.

• Demonstrated empathy and commitment to inclusivity, ensuring a sense of belonging for remote and on-site employees across diverse groups.

• Solid analytical, problem-solving, and project management skills—using data to inform decision-making, improve employee experience initiatives, and drive continuous improvement.

• Technical building and system knowledge as well as building maintenance experience and managing all kind of hard services suppliers is required.

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

• Let’s go places together:

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Role Description:

Be the voice of the customer and support Booking.com with the driving force behind product innovation from in-depth product understanding to feature development through experimentation.

• Identify customers behaviors and needs through research and analysis.

• Take ownership of the product, the prioritization of new features and enhancements to existing features.

• Empower and collaborate with your team to unlock their full potential.

• Analyze, understand and share learnings from experimentation to build a strong knowledge base of the product.

• Thrive to achieve optimal implementation of changes made to the product.

Key Job Responsibilities and Duties:

Be humble. Be yourself.

• User focused individual who keeps the customer at the heart of everything we do, while having strong business awareness.

• Data driven. Base your decisions on facts rather than opinions.

• A go-getter who isn’t afraid to get their hands dirty and dives into a project to achieve success by problem solving.

• Eager to learn and aware that valuable information can come from both positive and negative results through experimentation.

• Passionate about product development and constantly looking for ways to improve it.

• Open minded team player with excellent communication skills.

• Agile and innovative with the tenacity to thrive in a constantly changing environment.

• Self-motivated and results driven with a take charge attitude to manage the development cycle of a product.

• Friendly, knowledgeable, and motivational to others. Open to diversity in all shapes and sizes.

Qualifications & Skills:

• 3+ years experience working with web based companies.

• Previous involvement with high traffic (50,000+ visitors per day), preferably OTA or E-commerce sites.

• Experience with web analytics software such as Google analytics.

• Knowledge and experience in conversion optimisation, digital marketing, UX design and/or consumer psychology and research is a plus.

• Fluent oral and written English and Chinese

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

• Let’s go places together:

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.