R&d Manager – Sustenance Engineering C++ jobs at Bmc in India

To ensure you’re set up for success, you will bring the following skillset & experience:

• 5 + years of product management or technical product ownership experience in enterprise software.
• Demonstrated success working with engineering teams to deliver features in Agile environments.
• Familiarity with AI/ML technologies or automation platforms; experience with GenAI a plus.
• Excellent organizational skills and ability to manage multiple workstreams in a complex environment.
• Strong written and verbal communication skills, with a focus on clarity and collaboration.

• Experience working with LLMs or GenAI-powered applications.
• Knowledge of enterprise DevOps, AIOps, mainframe tools, or hybrid IT environments.
• Background in software engineering or technical delivery roles.

BMC is looking for a Product Development Support Engineer (C++) to join our product R&D support and patch development efforts.

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

• Be part of a new engineering team, focused on product support and patch development for mission-critical software.
• Develop, test, and implement diagnostic tools and processes to enhance product performance.
• Contribute to patch development cycles, ensuring timely delivery and quality assurance.
• Take ownership of specific technical tasks and drive them to completion with a sense of urgency.
• Continuously learn and contribute to the growth of the team through sharing knowledge and best practices.
• Work cross-functionally to ensure software quality meets customer expectations.

To ensure you’re set up for success, you will bring the following skillset & experience:

• Bachelor’s degree in computer science, Engineering, or a related field.
• 5+ years of experience in a similar role.
• 3+ years of experience in C++
• Proficiency in Linux and Windows OS.
• Deep understanding of database technologies (PostgreSQL, MySQL, Oracle).
• Result-driven, problem-solver at heart.
• Ability to work effectively both independently and as part of a team.
• Excellent communication and collaboration skills.

Whilst these are nice to have, our team can help you develop in the following skills:

• Experience with Java.
• Experience with messaging systems (Kafka or similar).
• Experience working in an enterprise product-based company.

A Project Management Office (PMO) Manager is responsible for overseeing and directing the PMO, ensuring that project management processes are followed effectively, and that projects are delivered on time, within budget, and to the required quality standards. Act as a bridge between senior management, project teams, and stakeholders, aligning projects with strategic goals and providing guidance and support.

Strategic Alignment:

• Ensuring project teams are aligned with the organization's strategic objectives and business goals.

Portfolio Management:

• Overseeing the project portfolio for a defined geography
• Prioritizing projects based on BMC Helix ProServ strategy
• Communicating effectively with various stakeholders, including senior management, project teams, customers, partners and external parties.

Financial Management:

• Proactive planning to achieve quarterly, half-yearly and annual revenue goals assigned to the business function.
• Monitoring budget planning, utilization, and recognition on all projects delivered by the team members.
• Managing Bad Debts and recovery process.

Resource Management:

• Managing and allocating resources across projects
• Maintaining 10-20% additional capacity
• Ensuring all resources are adequately skilled on all BMC Helix product lines
• Ensuring all resources are PMP certified, and the certifications are renewed on a timely manner.
• Ensuring all resources are certified in the most updated ITIL standards.
• Providing training and mentorship to project managers and team members.

Stakeholder Management:

• Working in closely with the Resource Management, Sales, and Customer Success teams on pipeline generation and demand planning.
• Partnering with the Service Delivery, Support, and R&D teams ensuring smooth delivery of projects and escalation management.

Process Management:

• Implementing, and maintaining standardized project management processes and methodologies as prescribed by the BMC Helix Project Management best practices.
• Ensuring the teams are proficient in using BMC Helix Project Management tools and applications.
• Identifying areas for improvement in project management processes and practices.

Governance & Reporting:

• Tracking project progress, identifying risks and issues, and implementing corrective actions.
• Establishing procedures to review project progress. Providing regular project status reports to senior management and stakeholders.
• Conducting and/or participate in Steerco meetings.
• Preparing weekly, monthly, and quarterly reports and summaries on all KPIs