The point where experts and best companies meet
דרושים People Operations & Technology - Contingent Labor Service Delivery ב-אפל ב-United States, Austin
מצאו את ההתאמה המושלמת עבורכם עם אקספוינט! חפשו הזדמנויות עבודה בתור People Operations & Technology - Contingent Labor Service Delivery ב-United States, Austin והצטרפו לרשת החברות המובילות בתעשיית ההייטק, כמו Apple. הירשמו עכשיו ומצאו את עבודת החלומות שלך עם אקספוינט!
Company (1)
Job type
Job categories
Job title (1)
United States
State
Austin
89 jobs found
10.08.2025
A
Apple Senior Project Manager Contact Center Technology United States, Texas, Austin
Share
Minimum of 6-8 years of relevant professional experience working within a product, project, or program management role. Bachelor’s Degree. Experience with Genesys Engage platform or related enterprise CCaaS platforms. Demonstrable...
Description:
We’re looking for an outstanding Project Manager that brings technical proficiency alongside the skills more commonly associated with a PM, and who has a consistent record of leading diverse and complex projects from conception through implementation in the Contact Center as a Service landscape. In this role, you will traverse an array of project/program management skills (ex. Business analytics, process mapping and optimization, business and technical requirement creation, evaluating solutions through testing, and leading others through change to a best-in-class Customer Contact system platform. - Conduct a detailed assessment of the current Genesys Engage environment, including, integrations, and dependencies.- Develop a detailed migration plan, including timelines, resource requirements, risk management, and mitigation strategies.- Lead discussions about the design of the target Contact Center Infrastructure architecture, ensuring scalability, reliability, and compliance with standard methodologies.- Document integration points and ensure compatibility with existing systems and third-party applications.- Partner with Multi-functional teams about migration plan, including data migration, configuration replication, and system setup.- Lead teams through detailed testing and validation of the new environment to ensure all functionalities are working as expected.- Document all processes, configurations, and changes made during the migration.- Work closely with partners to ensure clear communication and alignment on migration objectives.- Provide regular status updates and progress reports to senior management and other relevant parties.- Lead all phases of projects within their portfolio, including: project scope definition, resource forecasting and allocation, as-is and to-be process mapping, business requirement documentation, technical requirement creation, project timeline creation, project documentation, project communications (status, risks, scope changes, etc.), organizational change, user/integration/production testing, project cutover/launches, retrospectives, and closeout. Be the voice of their body of work.- Communicate optimally and clearly to all levels of leadership within the organization, and drive discussions proactively when additional attention and focus is required.- Build tight-knit collaboration with partner teams both inside and outside of the organization, and use these strengths to positively influence the direction of their portfolio.- Participates in an inclusive environment through respecting each others’ differences and having the curiosity to learn.
- Minimum of 6-8 years of relevant professional experience working within a product, project, or program management role.
- Bachelor’s Degree.
- Experience with Genesys Engage platform or related enterprise CCaaS platforms.
- Demonstrable experience in migrating to Contact Center as a Service (CCaaS) providers.
- Knowledge of networking concepts, VoIP, SIP, and telecommunication systems.
- Excellent problem-solving and analytical skills.
- Strong communication and social skills.
- Ability to work independently and as part of a team.
- Meticulous with strong organizational skills.
- Experience with Agile methodologies and project management tools.
- Masters, or MBA or equivalent experience
Show more
These jobs might be a good fit
01.08.2025
A
Apple Senior Manager Retail Contact Center Workforce Operations United States, Texas, Austin
Share
10+ years combined experience with complex workforce management, labour and productivity analytics, or project management from ideation through completion. 7+ years of experience building and leading teams including large globally...
Description:
You will use your contact center experience, industry knowledge, and collaboration skills to act as a bridge between strategic goals and daily operations. This is a dynamic environment that requires seasoned leader to make strategic and global decisions that effectively balance multiple competing priorities.
- 10+ years combined experience with complex workforce management, labour and productivity analytics, or project management from ideation through completion.
- 7+ years of experience building and leading teams including large globally distributed teams.
- Contact Center experience required.
- Effective presentation and communication skills, including the ability to explain complex data and service level analysis in a concise manner and influence and engage with senior leadership.
- Proven problem-solving, partner management, and cross-functional project work experience.
- Experience with workforce tools (Aspect preferred) and data reporting platforms such as Tableau.
- Role models inclusive leadership behaviors and embraces their responsibility to build, develop, and retain diverse teams. Makes space to listen, learn, and amplify diverse perspectives and experiences.
- Curious and self-motivated individual who is highly interested to develop new skills and learn new technologies.
Show more
These jobs might be a good fit
01.08.2025
A
Apple Power Delivery Architect - Datacenter United States, Texas, Austin
Share
Bachelor’s degree in Electrical/Computer Engineering or related field with 10+ years of experience in power integrity design, simulation, and validation. Solid understanding of power delivery network (PDN) design principles, including...
Description:
We are seeking a highly motivated Power Integrity Engineer to join our Mac and Data Center Power Integrity team. In this role, you will be responsible for ensuring robust and efficient power delivery solutions across high-performance server and Mac platforms. You will define and validate power integrity (PI) requirements for board-level, system-level and rack-level designs, including VRM selection, decoupling strategy, PDN impedance optimization, and noise mitigation across the full power delivery path.
As a Power Integrity Engineer for Data Center and Mac platforms, you will lead the design, simulation, and validation of power delivery networks (PDNs) for next-generation server and networking systems. Your responsibilities will include modeling end-to-end PDN from high-voltage input (e.g., ±400V DC) to point-of-load regulators, defining decoupling strategies, performing impedance and noise analysis, and validating power integrity metrics across a broad range of operating conditions. You will work closely with cross-functional teams including system architects, thermal and mechanical engineers, system EEs, board designers, signal integrity engineers, and firmware developers to ensure power delivery meets performance, thermal, and reliability targets.You will also drive root cause analysis and resolution of power-related issues, while guiding best practices in layout, grounding, and power sequencing. A strong understanding of PI tools (e.g., PowerSI, SPICE, SIMPLIS, etc.), lab equipment (e.g., VNAs, oscilloscopes, PDN analyzers), and system-level power architecture is essential for success in this role.
- Bachelor’s degree in Electrical/Computer Engineering or related field with 10+ years of experience in power integrity design, simulation, and validation.
- Solid understanding of power delivery network (PDN) design principles, including VRM selection, decoupling strategies, and impedance optimization.
- Proficiency in PI simulation tools such as SPICE, SIMPLIS, PowerSI, or similar, and hands-on experience with lab equipment like oscilloscopes, VNAs, and PDN analyzers.
- Experience with high-voltage DC systems (e.g., ±400V) and low-voltage conversions for server or data center platforms.
- Master’s or Ph.D. in Electrical/Computer Engineering with a focus on power systems, signal/power integrity, or related fields with 5+ years of experience
- Experience with end-to-end power architecture in data center or high-performance computing systems, including ±400V DC distribution and high-efficiency power conversion.
- Deep knowledge of PDN modeling techniques, target impedance calculation, and transient/noise sensitivity analysis across multi-rail systems.
- Familiarity with system-level co-design involving thermal, mechanical, and SI/PI trade-offs.
- Proven track record of debugging power-related issues in complex platforms during bring-up and validation phases.
- Experience collaborating with component vendors and PCB layout teams to define power delivery requirements and constraints.
- Strong communication and documentation skills, with the ability to present findings and recommendations to both technical and cross-functional audiences
Show more
These jobs might be a good fit
27.07.2025
A
Apple Americas Logistics Operations- DC Operations United States, Texas, Austin
Share
Master's degree or or foreign equivalent in Supply Chain Managment or Industrial Engineering, Systems Engineering or related field and two years of experience in the job offered or related occupations....
Description:
As a AMR IE for DC operations, you will In this highly impactful role where you will be leading efforts to make things better through processes or technology. You will bring your passion and thirst for excellence to drive improvements and new technologies at our 3PL sites to ensure optimum use of resources. DC Operations • Designing and validating distribution center layout to ensure KPIs for labor, throughput and lead times are met • Develop, own, and communicate the DC IE KPI’s and project roadmap at multiple 3PL’s to our senior leadership team • Choosing, designing and validating warehouse automation using data driven approaches • Working with third party logistics (3PL) partners and vendors to drive data driven process and design optimizations • Validate new and cutting edge automation/operational equipment to drive efficiency and productivity improvements • Setup DC benchmarking metrics for DC’s across US, APAC and Europe Industrial Engineering • Experience with predetermined time standards such as MODAPTS, MOST or MTM • Modeling and evaluating discrete process simulations • Experience with Design for Logistics operations including assembly/manufacturing • Experience with Lean Manufacturing • Exposure to ergonomic validations • Ability to run basic models in discrete event simulation softwares (FlexSIM and PlantSIM) Factory Efficiency and Metrics • Calculating production costs and metrics that include time, labor, space, equipment and overhead • Maintaining product process flow, layout and parameters • Implementing lean principles to various factory related processes Factory Efficiency and Metrics • Calculating production costs and metrics that include time, labor, space, equipment and overhead • Maintaining product process flow, layout and parameters • Implementing lean principles to various factory related processes
- Master's degree or or foreign equivalent in Supply Chain Managment or Industrial Engineering, Systems Engineering or related field and two years of experience in the job offered or related occupations.
- Tableau
- SAP ERP
- SQL/Excel
- Logistics Supplier Management
- EDI Management
- Logistics Procurement
- Lean Principles/Value Stream Mapping
- Experience with 3D factory modelling and visualization software (Factory CAD, Line Designer, Factory Design Suite )
- Good interpersonal, teamwork, presentation and communication skills
- Strong project management skills and the ability to work to tight project deadlines
- Deep understanding of supply chain, logistics, and eCommerce operations
- Ability to learn quickly, adapt and can problem-solve on the fly.
- Be comfortable working with a high level of ambiguity and delivering results in an unstructured environment.
- Can prioritize strategic objectives which optimize for speed, cost, and environmental impact while also achieving high-value tactical outcomes.
- Analytical mindset and ability to use data effectively to size, prioritize, and stitch business elements to influence through effective storytelling.
- Must have phenomenal presentation skills with a keen eye for detail, and expertise in synthesizing complex information for a wide range of audiences.
- An excellent teammate who can influence through collaboration and leadership, and are able to work effectively with other teams, bringing them along for the journey is essential.
- Obsess over the customer experience and are particularly curious about how to deliver new experiences across digital and brick-and-mortar channels.
Show more
These jobs might be a good fit
21.07.2025
A
Apple RCC Service Support Area Manager United States, Texas, Austin
Share
Bachelor’s Degree, or equivalent (Computer/Electrical Engineering) with 2 or more years of relevant industry experience. Knowledge with System and Schematic workflows. At least 5 years working with ECAD design tools...
Description:
Primary responsibilities:• Support hardware engineering staff through its component, System/Schematic design and simulation workflows• Identify, triage and debug Schematic and System workflow related issues• Develop and deliver training on best practices with regards to Schematic design, verification and System workflows• Identify and generate workflow requirements and best practices• Collaborate with customers to gather requirements and development team to deliver enhancements and solutions• Leverage AI/ML techniques to facilitate everyday work and solve engineering challenges
- Bachelor’s Degree, or equivalent (Computer/Electrical Engineering) with 2 or more years of relevant industry experience
- Knowledge with System and Schematic workflows
- At least 5 years working with ECAD design tools and workflows
- At least 3 years developing and delivering training
- Proficiency with Linux and shell scripting
- Software :
- Expert knowledge of Cadence software for System and Schematic design
- Knowledge of the HW design process from library creation to Architecture, Schematic and analysis flows
- Knowledge of MCAD workflows would be a bonus
- Some knowledge of Cadence Sigrity or similar simulation tools
- Experience with version control systems (e.g., Git, Perforce)
- Technical:
- Extensive understanding of Architecture, Schematic and constraints
- Understanding of signal integrity, PDN design and thermal management techniques for PCBs.
- Experience developing and presenting trainings
- Familiarity with fundamental AI/ML concepts, including LLMs, supervised or unsupervised learning, neural networks and prompt engineering
- Some experience applying AI/ML techniques to solve engineering problems
- Problem-solving:
- Strong analytical and problem-solving skills
- Ability to identify, triage and debug technical design issues, arriving at root cause
- Excellent verbal and written communication skills in English, with an ability to work with different stakeholders operating at various skill levels
- Thrives in a dynamic work environment, both independently and as a part of a team
- Shown ability to work independently while using sound technical and business judgement.
- Dynamic with a “can do” attitude. Humble and act with grace under fire.
Show more
These jobs might be a good fit
21.07.2025
A
Apple RCC Workforce Operations Analyst United States, Texas, Austin
Share
In-depth knowledge of web application security, system and infrastructure security. Expertise in a specialist security topic such as cloud security, mobile security, container security etc. Ability to read and understand...
Description:
As a penetration tester, you can expect to do the following:- Conduct manual penetration testing against web applications, APIs, cloud environments, infrastructure, mobile applications and custom technologies.- Communicate these findings in high-quality reports and presentations- Develop scripts and tooling to augment penetration testing activities or demonstrate proof of concepts- Source code review of large sophisticated applications- Become a domain expert for colleagues in an area of security and penetration testing, shape security requirements, technical documentation and testing methodology. Guide others and share expertise.
- In-depth knowledge of web application security, system and infrastructure security
- Expertise in a specialist security topic such as cloud security, mobile security, container security etc.
- Ability to read and understand source code (Java, JavaScript, Go etc), and find vulnerabilities in sophisticated code bases
- Strong understanding of fundamental computing, database, networking and security concepts
- 1 year of Penetration Testing experience
- Passion for information security, particularly in penetration testing
- Ability to learn new skills, concepts and technologies
- Strong written and verbal communication skills, ability to communicate vulnerabilities to a variety of partners
- OSCP or OSWE certification (preferred)
- Experience with CTFs or hacking labs
- Proficiency in MacOS and other Unix based systems
- Ability to grasp large sophisticated systems and context-switch when needed
- Programming/scripting skills (Python, JavaScript, Go, etc)
- Knowledge of cloud architecture and security
- Publications, security research, bug bounties or CVEs are highly regarded
- Bachelor's in Computer Science or equivalent
Show more
These jobs might be a good fit
20.07.2025
A
Apple Operations Program Manager Environment & Supply Chain Innova... United States, Texas, Austin
Share
BS or MS degree in an industrial, business, or environmental related discipline. 7+ years of operations experience in a manufacturing environment. Excellent record of delivering results on time in a...
Description:
As a successful Operations Program Manager, you:• Are a highly collaborative leader and facilitator• Communicate with ease across all levels• Combine subject matter expertise with hands on application• Achieve results through relationships and influence• Excel at program/project and supplier management
- BS or MS degree in an industrial, business, or environmental related discipline
- 7+ years of operations experience in a manufacturing environment
- Excellent record of delivering results on time in a manufacturing/industrial setting, with the ability to work cross functionally with engineering, maintenance, EHS, and suppliers to solve problems and create value.
- Experienced and skilled in prioritizing environmental, safety and quality standards, with the ability to meet production goals without compromising any of the former.
- Exceptional ability using Lean methodologies and tools to drive continuous improvement across an operation. Data-driven and willing to take action. Skilled in optimizing factory layouts, footprint optimization, and time motion studies.
- Ability to develop and review metrics and Key Performance Indicators (KPIs) and generate reports/dashboards on performance & efficiency, regulatory compliance, budget, time delivery, order accuracy, fulfillment rates, fixed asset tracking, and targets on key turnarounds/audits/improvements).
- Experience managing shipping and receiving operations as well as stock room materials. Minimize process inventory and achieve the highest level of inventory accuracy.
- Possesses deep experience participating in Environmental, Health & Safety (EHS) initiatives, including ISO 45001, 9001, 14001 and R2 / E-stewards certification.
- Amazing collaboration skills, with the ability to pair subject matter expertise with a desire to support/champion the contributions of others. Enthusiastic and detailed while managing several work-streams.
- Possess excellent presentation skills (Keynote).
- Ability to provide clear, accurate, and effective communication, orally and in written form.
- Independence and autonomy spanning all aspects of planning, organizing, and prioritizing one’s work, to ensure work product meets the quality and time standards.
- Ability to travel <20%.
Show more
These jobs might be a good fit
Share
Minimum of 6-8 years of relevant professional experience working within a product, project, or program management role. Bachelor’s Degree. Experience with Genesys Engage platform or related enterprise CCaaS platforms. Demonstrable...
Description:
We’re looking for an outstanding Project Manager that brings technical proficiency alongside the skills more commonly associated with a PM, and who has a consistent record of leading diverse and complex projects from conception through implementation in the Contact Center as a Service landscape. In this role, you will traverse an array of project/program management skills (ex. Business analytics, process mapping and optimization, business and technical requirement creation, evaluating solutions through testing, and leading others through change to a best-in-class Customer Contact system platform. - Conduct a detailed assessment of the current Genesys Engage environment, including, integrations, and dependencies.- Develop a detailed migration plan, including timelines, resource requirements, risk management, and mitigation strategies.- Lead discussions about the design of the target Contact Center Infrastructure architecture, ensuring scalability, reliability, and compliance with standard methodologies.- Document integration points and ensure compatibility with existing systems and third-party applications.- Partner with Multi-functional teams about migration plan, including data migration, configuration replication, and system setup.- Lead teams through detailed testing and validation of the new environment to ensure all functionalities are working as expected.- Document all processes, configurations, and changes made during the migration.- Work closely with partners to ensure clear communication and alignment on migration objectives.- Provide regular status updates and progress reports to senior management and other relevant parties.- Lead all phases of projects within their portfolio, including: project scope definition, resource forecasting and allocation, as-is and to-be process mapping, business requirement documentation, technical requirement creation, project timeline creation, project documentation, project communications (status, risks, scope changes, etc.), organizational change, user/integration/production testing, project cutover/launches, retrospectives, and closeout. Be the voice of their body of work.- Communicate optimally and clearly to all levels of leadership within the organization, and drive discussions proactively when additional attention and focus is required.- Build tight-knit collaboration with partner teams both inside and outside of the organization, and use these strengths to positively influence the direction of their portfolio.- Participates in an inclusive environment through respecting each others’ differences and having the curiosity to learn.
- Minimum of 6-8 years of relevant professional experience working within a product, project, or program management role.
- Bachelor’s Degree.
- Experience with Genesys Engage platform or related enterprise CCaaS platforms.
- Demonstrable experience in migrating to Contact Center as a Service (CCaaS) providers.
- Knowledge of networking concepts, VoIP, SIP, and telecommunication systems.
- Excellent problem-solving and analytical skills.
- Strong communication and social skills.
- Ability to work independently and as part of a team.
- Meticulous with strong organizational skills.
- Experience with Agile methodologies and project management tools.
- Masters, or MBA or equivalent experience
Show more
These jobs might be a good fit
בואו למצוא את עבודת החלומות שלכם בהייטק עם אקספוינט. באמצעות הפלטפורמה שלנו תוכל לחפש בקלות הזדמנויות People Operations & Technology - Contingent Labor Service Delivery בחברת Apple ב-United States, Austin. בין אם אתם מחפשים אתגר חדש ובין אם אתם רוצים לעבוד עם ארגון ספציפי בתפקיד מסוים, Expoint מקלה על מציאת התאמת העבודה המושלמת עבורכם. התחברו לחברות מובילות באזור שלכם עוד היום וקדמו את קריירת ההייטק שלכם! הירשמו היום ועשו את הצעד הבא במסע הקריירה שלכם בעזרת אקספוינט.